After undergoing a planned 12-hour reconstructive surgery, the level of post-operative care I…read moreexperienced raised serious concerns for me about patient safety. Recovering from a procedure of that magnitude requires attentive monitoring and compassionate care. Unfortunately, that was not my experience. I was shuffled around for a room and then placed in a very small room and often felt largely left on my own during my stay. The staff was poorly equipped to handle my recovery. The lack of knowledge was infuriating. They would crush time released medications and I was told if I didn't take it then I would have to stay in pain. (My mouth was wired shut and it was like battery acid with the syringe. They didn't care.) There were long periods where I struggled to get assistance, and the level of attentiveness from staff did not reflect the seriousness of my condition. I would consider the care here unethical and inhumane. I also observed that my room was not cleaned consistently during my stay, which is alarming for a surgical patient where infection prevention should be a priority. What troubled me most was the lack of compassion and responsiveness from most members of the staff. After undergoing such a major operation, patients should feel supported and cared for. Instead, I frequently felt like an inconvenience rather than someone recovering from extensive surgery. Hospitals should be places where patients feel safe and supported during their stay. I hope the administration takes feedback like this seriously and works to improve the quality of care provided to not only surgical patients but all patients. You can tell who's there for just a paycheck.

The nursing staff I give five stars. I came in for an induction and stayed four nights and had a…read moredifferent nurse every night. Of course you don't get rest in a hospital but they made sure to try to make it comfortable. That room in my opinion was prehistoric. Nothing about that room gave labor and delivery. It was very small and cramped. Tv remote had to be switched out because that wasn't working the first hour. The sleep sofa was in an odd space. But once I delivered I was moved to a recovery room in the jones building. The room was much nicer, but small. The limit is four guest but to be honest that's too much. I also love the celebration menu for the new parents. Steak, lobster Mac and cheese, spinach and key lime cheese cake. A very good reward after not being on a clear liquid diet for two days.

My review keeps getting deleted I'm very unhappy with dr Harrandy team they switched my appointment…read morelast min and trying to blame me saying I talked to doctor which is hard to do to begin with and last I spoke with doctor I asked for same app as my husband which is mornings i also took the day off work to do so and for his team to lie like that is not ok

My experience with Medical Pain Management was nothing short of malpractice…read more First, I was given incorrect information about anesthesia charges. I was told Medicare would cover anesthesia for a facet joint procedure. That is not true. Medicare does not pay for anesthesia in this case. I only learned this on the morning of the procedure, while sitting in a crowded waiting room, that I owed $136 out of pocket. There was no prior transparency or discussion. I disclosed an extreme intolerance to steroids and refused the individual cortisone injection that was recommended. Despite this, the doctor injected me not once but twice with steroids with a second recommendation of joint facet procedures. As a result, I experienced severe adverse reactions, including psychosis, persistent, untreatable yeast infections, and extreme hair loss, including my eyebrows and lashes. These symptoms lasted more than five months and significantly disrupted my life, including canceling two planned vacations. When I later requested the procedure without steroids, it did nothing to relieve my pain and instead increased my discomfort for days at the injection sites. I then underwent a wet needling procedure during which a nerve was irritated, worsening my condition and zero pain relief I ultimately had to plead the gate keepers to request pain management pharmaceutical relief from the Dr. In hindsight, seeking treatment at this practice caused significant, long-lasting harm. Based on my experience, I cannot recommend this practice and would rate it zero stars if that were an option.

Extremely unprofessional. After reading the other reviews I'm not surprised. I didn't have a good…read moreexperience. He also only wanted to give me steroid injections and not address the root of the problem. I'd like to get surgery and be done with this mess and I left feeling more confused and frustrated than I did walking in. This place is a scam and I guess I should've known considering all the talk around the city about the blonde girl on his IG... hiring a prostitute, managed by a white pimp and she sleeps with married men... SO professional. SAVE YOUR MONEY GO SOME WHERE ELSE WHO CARES ABOUT YOUR HEALTH AND YOUR MARRIAGE!

Double zero thumbs down rating…read more Absolutely the very worst experience in seeking to receive urgently needed medical care I have ever experienced or even heard about. The level of dissatisfaction with every aspect of this physician's practice is off the charts. Caveat Emptor! I plan to file a formal complaint with UnitedHealthcare. The online video promising same week treatment is fraudulent, based on my experience. No call backs, appointment times not kept, emails not answered, promises to schedule MRIs not upheld, extremely long phone wait times, and in most cases, the phone is not answered. Balls dropped at every turn, all the while I, as a referred patient, am in need of treatment. My experience is not unique. Just look at other reviews. Wish I had seen them before seeking treatment and wasting valuable time working toward resolution of a back injury. Any other business run this way would lose all customers. Find another provider. I will be working to ensure that this physician is removed as a preferred provider within my health plan.

@Kelly H, you should be ashamed of yourself. I hope he never see you again. The way you're trying…read moreto physically discredit him is weird and especially the hugging. He has the best beside manner. I've never felt creep problem from him. I will give him a hug because sometimes he goes back to war torn Syria and I be happy he's made it back safe. Please find you another Dr. I was post surgery 4 years and couldn't get proper relief. Just by me talking he knew what was going on. This is by far one of my best doctors. His truth saved my life. Oh and his staff are the sweetish! He's performed outpatient injections on me so I can function. Regards, Vanessa Broughton

The staff is rude. Wait time is horrible. Dr. Fahed crosses the line. Initiating tight hugs and…read moregiving inappropriate nick names making you feel really uncomfortable. I saw Dr. Fahed for 2 years and left there in worse condition than when I started. The only treatment I received was painful shots that did not work and a bunch of pills. I was told they would no longer see me because I was self pay. That made me think they were just after insurance. With no instructions as to how to ween myself off pain pills, I was told to find another dr.

Awesome service from Nurses & Physicians!!! The follow up after procedure was great as well!!!read more

I had a procedure there 2 weeks ago and they laid me on dirty sheets with somebody else's pubic…read morehair on it. We took pictures and counted at least thirty hairs. I emailed the facility and asked a supervisor to call me eight days ago and have had no response. Do not use them!

Two words: Dr. Horst. He's the director of the NICU, and…read morecouldn't be more personable. He's literally one of the best people I've ever met in my life. I never leave reviews but the imprint he's left on my life makes me so grateful to have met him. He was the first person to work on my son, born at 27 weeks, in critical condition, and he made time for me and my fiancé no matter what was going on. Solid guy. If your baby is in the NICU here, don't worry, you're in good hands. Other key figures that were remarkable: (might be misspelled, sorry lol) Dr. Simkolwitz and Dr. Moruna, thank you to all of you who helped care for my son, it's greatly appreciated. Best. -Chante'

I called to ask questions about my friend who's pregnant and if they're able to help figure out…read morewhat's going on since another hospital couldn't and the lady on the phone was rude, an smartass, and absolutely no help people who answer the phone clearly need better training

Dr. Doctor is great and does great work. It is extremely difficult to get in contact with their…read moreoffice. You either leave a message or send an email. I had an injection last November. I needed to reschedule my follow up. Yolanda Cano cancelled my appointment, but after emailing three times, she basically quit responding. I called and left messages over and over, but the office never got back with me. It is sickening really to know that the office provides such poor customer service and patient support.

Dr. Doctor changed my life. I had been experiencing pain from pain deriving from a herniated disc…read morebetween my L4 and L5. It had gotten to an unmanageable level. I am a husband and father of 4, and felt like my life with them was partially over. I had been to chiropractors and physical therapists galore. None of them could help me. Finally a very honest and forthright chiropractor told me that he could not help me, and referred me to Dr. Doctor. Suffice it to say, he changed my life. I received two separate injections last November and December. Within 3 days I felt a huge difference. And ever since, I get better and stronger every week. Every day is a blessing now because of Dr. Doctor.

I Shontal Cole want to THANK Houston Methodist Transplant Lung Team for being so consistent and…read morehelpful to my husband. He couldn't ask for a better structured, dedicated social worker than Shonda Reliford. She has the core values of her job down packed. What I liked about her is she was strict but she cared about her patient. The Surgeons,PA's were all what you want from medical staff when you and your family are going through a tragic like this. We are TEAM METHODIS!

This is a state-of-the-art facility rated number one in Texas. Yes, it's huge, and yes, the…read moremedical center is very crowded and parking can be difficult. But when people really need the best care, they come to Houston from everywhere in the world. I was diagnosed with lung cancer and had a robotic assisted surgery which took half of my left lung and I was alert conscious and feeling good just a few hours after the 5-hour procedure. because Dr. Kim used robots so the incisions were small, and my recovery was quick. I was sent home the next day. One day stay for major surgery! The timeliness of care was excellent. it was 2 weeks from referral to meet with the surgeon and two additional weeks to schedule the procedure, so I was essentially cured of my cancer within one month. this compares very favorably to the other cancer hospital next foor, which has a waiting list. to summarize, I had a great surgeon, a state-of-the-art operating room, competent nurses and everyone had a good attitude. really couldn't be better.

Needing two arm surgeries in under two months time, and both were performed here at this day…read moresurgery center. The staff are very professional and took care to review my chart and ask questions. Not that I want to return, I would have no reservations in doing so should the need arise again! Thanks to all who took care of me, twice, while I was under repair!

I had to get an EGD done here. The nurses, and staff here were awesome. They called several times…read moreto tell me my portion for the costs, get my background info, and let me know where to go. The procedure was not fun, but I had great meds to keep me pain free and calm. I was very unsure what to expect. The nurses were exceptionally nice, and took the time to talk to me, reassure me that everything would be fine. They followed up the next day to make sure I was fine. It cost a pretty penny for the EGD, and getting specialized tests aren't like the joys in life. That is all.