I am completely happy with my experience here, I put up for sale 4 vehicles just before Covid 2020,…read morein roughly 4 months they have sold 3 of my 4 vehicle and I am completely happy with the deals that were made. I have been treated with not but respect here and they have a very nice and clean facility. I hope to work with them again in the future.

Ive just completed the purchase of a vehicle from GCC Louisville. Their constant attention to every…read moredetail, answering every call, texts and questions (on a car I never saw in person) and sending pictures that i asked for. It couldnt have been a more positive buying process. The sales person, Eric Borden is the man to use. Excellent follow up even after the car arrived in California..

service mgr is terrible . lies a lot . have a whole folder of all the lies he has told me .read more

We took our 2015 Ford Edge here to get the oil changed. I looked around the car before and after. I…read morewas looking for paint scratches. I did not see any. A few days later we saw lots of moisture in the right rear tail light assembly. The clear part had a long crack in it. I did not look at the tail light when I picked up my car so I cannot prove that the damage was done there but the coincidence of it showing up then is to much for me. I won't be back for anything.

If you turn wrenches this place is heaven! You can spend hours there looking at cars and parts…read more They do charge a fee of $2 for the privilege however. The vehicles are neatly arranged by make, and you need to bring a toolbar. The have wheelbarrows for those who need alot, or heavy items. Also some whole vehicles for sell as well. The computer pretty much points you to where you need to go, and if they have it. The staff is very helpful and friendly, even to noobs who never even changed a tire. You will be back for the experience, and prices!

Easy to find all the parts you need obviously. Workers there are very honest and very helpful…read more Workers there give off amazing vibes, very kind and are never smart or rude (they hold there cool) People that go in and out all different races (doesn't matter) but the people who go in there are very respectful helpful so much and kind people Reason to 4 stars instead of 5 The place is amazing people and all. Just most cars inside have their engines pulled out. Now I don't know when they restock etc but only reason to 4 stars I would definitely recommend to friends and family

It was a great experience selling my 2024 Kia Carnaval! The loan was paid off quickly & they…read morecame to pick it up at the appointment time. I would recommend selling a car to Carvana or at least getting an offer from them first.

I'm extremely disappointed with my experience with Carvana. The biggest issue was the lack of…read moreconsistent communication and the conflicting information I received throughout the process. Before my scheduled pickup, I specifically asked multiple times whether my co-signer needed to be physically present since I was not financing through Carvana. I was repeatedly reassured that they did not need to be there in person. Based on that information, I made arrangements, changed my schedule, completed the necessary steps, and coordinated everything with my financing company. Then, on the day I was supposed to receive the vehicle, I was told by the person handling my pickup that my co-signer had to be physically present. I was extremely frustrated because this was the exact question I had been asking beforehand, and no one had provided me with that information despite multiple opportunities to do so. What made the situation even more frustrating was that after everything fell through, I was told that my deposit and the money I had paid out of pocket would take another 10-15 days to be returned. After already spending so much time arranging financing, changing plans, and preparing to receive the vehicle, having to wait that long to access my own money created another unnecessary inconvenience and delayed my ability to move forward with purchasing another vehicle. The most disappointing part was feeling like my time, effort, and money were tied up because of a communication failure within Carvana. I understand that policies exist, but customers should be given accurate information from the beginning so they can make informed decisions and avoid situations like this. I hope Carvana improves communication between their teams so future customers are not put through the same experience.

Good service they cleaned my car and made the interior look brand new and they were nice people as…read morewell. I would recommend this service to anyone who wants to get their car washed and interior refurbished.

Amazing service. They have so many good quality cars to choose from. Tony was wonderful! so…read morepatient, and helpful. I couldn't ask for a better car buying experience.