After a rearend repair in June I noticed a small part in my trunk had dislodged. I called, thinking…read moreI would have to make an appointment. I was told to bring it in at my convenience. Well how about today, I said? The answer was sure...anytime. Life has throw us a devastating curve ball so when you come across a place of business that puts customer service first, it's a real blessing. We thank you so much for your care & compassion!

Very friendly and quick service but my service van that was repaired through insurance after…read more couple of years Is falling apart on the repaired side. Body lines don't line up. Front end ball joints wear constantly. Short cuts were made on paint under replaced fender, unpainted area showing. Rim that was replaced is rusting away, the other 3 oem wheels are still fine. Wouldn't recommend for repairs if you plan to keep the vehicle.

Looking for a reliable auto shop that won't break the bank? Rockford Auto is your go-to spot! With…read morereasonable prices and 4-star quality work, they make car maintenance a breeze. Whether you're coming in for a routine check-up or more complex repairs, Rockford's team has you covered with top-tier service. And here's a bonus: they offer a wide assortment of car products and services that might just surprise you--so you might leave with more than what you came in for! Tucked away across Dixie Hyw is East Rockford Lane off Dixie Highway, it's easy to overlook, but trust me, this place is a hidden gem. The shop's unassuming exterior doesn't do justice to the quality and care happening inside A fun fact about Rockford Auto? It's been serving the local community for over two decades, starting as a small repair shop in the owner's garage. Over the years, their commitment to great service at affordable prices allowed them to grow into the full-fledged operation they are today. If you're in the area and need reliable auto work, make Rockford Auto your next stop. You'll get quality service and maybe even find a few extra goodies for your ride!

My family has been dealing with Fred and Allen for over 16 years and they have always treated us…read moreright. They explain everything before they start the work and send us riding with confidence of a job well done.

Recently purchased a vehicle and not even a week later it broke down. Been trying to get in contact…read morewith the owner of dealership and of course no response. Tried getting the down payment back or at least have them fix the vehicle but of course like I said no response. SH*tty A** customer service. HIGHLY DONT RECOMMEND PURCHASING A VEHICLE HERE:)

voted best of bullitt county for a reason!!!…read more hands down best place to go for good quality used cars && friendliness customer service!!!!! 10 stars!!!!

I just bought my second car from Eddie and I would recommend him to anyone that needs a used car. I…read moregave my first car to my daughter so I needed another car. He has a lot to choose from and has really good prices. I had looked around and he had the best deal by far. Clara G

I have bought a 2014 Honda Odyssey they were really good and respectful to you and there was a door…read morebroke so I came back a few weeks later and they fixed it. I would recommend buying a car here again because I would.

The only place I feel completely comfortable leaving my car. This shop is run by friends of my…read morefamily for about 15 years. They are trustworthy and fair. I have never felt overcharged, and they won't do more work than what is necessary. The longest I've ever had to wait for a repair was 3 business days. You can be assured they will fix any problem you have with accuracy. They will explain everything to you in a way you can understand--it won't be that car language gibberish you get from other shops. This way, they help you to know what the problems are, what they are caused by, and how they are going to fix them. HD Automotive will not try to rip you off. Also, they are some of the friendliest folks I know. Isn't that nice these days? Go visit them--it'll be worth the trip.

Extremely honest. I had lost my wallet with money and id. After servicing my car, they returned the…read morewallet and everything in it. It had fallen out of my shirt into the engine compartment where they found it. They dont do unnecessary repairs. They will work with you by priortizing performance safety convenience items to be worked on. If they make a recommendation and do the work they show you the old parts and explain why.

I found a car online that led me to ZadCarZ, LOUISVILLE location. I called late on a Saturday and…read moretalked to Conner for quite a bit. Conner was patient with all my questions (never owned this make before)and seemed pretty knowledgeable, and all of that made me even more interested. I couldn't get up there to look at it til the following Monday. They took a deposit and gave it back as we discussed. Moe was able to get me in the vehicle I wanted for just about right where I needed to be (it wasn't super far off from asking). Moe was easy to deal with and he's been communicative every step of the way. Shout out to ZadCarZ. I appreciate it guys.

Zad Carz is AWESOME!! Mo took care of me in a timely manner, and was very honest about the car I…read morepurchased. He put my nerves to ease and that is hard to do! Even after I got the car off the lot and realized that it needed some fluids topped off he told me that he would pay for it....AND DID! Zad Carz has a lifelong customer over here! They have great cars for a reasonable price that won't break your wallet! Go check them out! Tell them I sent ya!

My car was damaged and needed repair I was referred by a neighbor and was pleased with the service…read moreand accommodations that I needed due to personal circumstances. He was very accommodating. I even add to take it back part of my window sealant had come down took it back and it was handled. He got my car back to looking like a new car and even touched up my door. I hope I will not need them again anytime soon but I will definitely recommend them if needed. Value good for the damage I had done and I appreciated his honesty from the time of the estimate to completion of work.

Donny is a miracle worker with a time machine!…read more My car is as good as new, thanks to Don Otts Auto Body! I had some minor front end damage and needed a wheel well cover replaced. At first, I mistakenly took my car to another shop (affiliated with a local Toyota dealership, use your imagination) for a quote. It was a battle just to get them to look at it because their online appointment system offered me a Saturday time that didn't exist and when I called, I had to call back multiple times until someone picked up in the shop. On top of that, I was obligated to wait a week before they would even look at it. Long story short, I was given a quote and left feeling unsatisfied, but I booked a date for repair and paid for the parts. During the time I was waiting for the date of my appointment to arrive with the Toyota dealership body shop, I had my oil changed at Smith Imported Car Service in Louisville. I told them about my issues, and they immediately referred me to Don Otts. Right there in the waiting room of Smith Imported, I called Don Otts and set a same-day appointment within less than an hour. Could not be easier! I brought my car over to the shop that day and had a quote, along with the bad news about my previous quote (a lot of after-market parts that were not for my make and model.) Without compromising on quality, the price Donny gave me was competitive along with a promise to use only Toyota parts. Donny had to go out of town for a week, otherwise I could have left my car at the shop for repair as soon as my parts came in. (Contrast with the Toyota dealership body shop where they said I would be lucky to have the work done by early November when I visited in September.) Here's the "happily ever after." Once the ordered parts came in and Donny gave me a call, I had my car back in just 2 days. It was looking beautiful and shiny again. I swear, these guys have a time machine. They're super professional and nice to boot. You can't go wrong with Don Otts. Don't waste your time on other places, and just call them first. Truly above and beyond.

Courteous and friendly staff. Great service. Worked me in quickly on short notice. Highly recommend!read more

My car dealership sent me to Precision when they weren't sure what to do with an SOS Emergency…read moreservice disabled notification, and they met with me quickly, found a loose sensor, plugged it in and sent me on my way without charge. Great guys, and I hope I don't need their services in the future but would go back without hesitation!