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    Rodriguez Enterprises Auto Sales

    1.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    1 year ago

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    iDrive Financial

    iDrive Financial

    4.0
    (5 reviews)

    Purchased a used Mercedes GLC from this dealership in January 2025 for my daughter's first car, and…read morewhat followed has been one of the most incompetent, dishonest, and unprofessional experiences I have ever encountered with any business. The first red flag should have been the sales process itself. Ross altered numbers, overcharged us, and provided inaccurate figures both on paperwork and to the loan company in order to secure the sale. When the discrepancy was discovered and we demanded it be corrected -- because yes, $200 matters when you are already handing over a $9,000 down payment -- instead of fixing the error properly, we were brushed off with promises of a "free oil change" that was never honored. The ONLY smart decision made during this purchase was buying the extended warranty Ross pushed so aggressively. Since purchasing the vehicle, my daughter has been stranded on the interstate, we've dealt with towing expenses, repeated breakdowns, and multiple major mechanical failures. While frustrating, I understood that used vehicles can have issues, and I was thankful we had the warranty coverage. That's where this dealership somehow became even worse. When scheduling service, I clearly documented every issue with the vehicle, including warning lights and mechanical concerns. The car remained there for over a week. Ross personally called to say the vehicle was "completely fixed," the warranty had paid approximately $2,300, and everything was ready for pickup. My daughter drove 45 minutes, paid the deductible, got into the car... and absolutely nothing had been repaired. The dashboard was still lit up like a Christmas tree. After confronting them, the explanation was essentially that they somehow collected money from BOTH the customer and the warranty company while simultaneously "missing" every actual repair request. We AGAIN documented every issue in writing and made it abundantly clear what needed repaired. Another week passes. Jacob then texts saying the vehicle is "100% ready this time." The level of disrespect, arrogance, and lack of professionalism from him throughout this process was astounding. Dismissive, rude, degrading, and completely lacking basic customer service skills. He proudly tells me the warranty paid "another $4,000." And yet AGAIN -- the vehicle was STILL not repaired. The invoice itself listed: * Oil leak * Failed electric water pump * Collapsed motor mount * Rear wiper failure * Coolant pump issues * Air compressor problems * Front wheel speed sensor failure * Rear brake pad sensor * Starter battery excessive resistance * Lower oil pan leak Yet somehow, despite thousands being billed and collected, the vehicle was STILL returned unfixed. Ross's explanation? "I knew the air was the priority." The AIR was the priority? Not the active oil leak? Not the failed water pump? Not the issues that could destroy the engine or create a serious safety concern for a teenage driver? At this point, I genuinely cannot tell whether this dealership operates through incompetence, fraudulent warranty billing, deliberate deception, or some combination of all three. The car has now been there for nearly a MONTH and still has not been properly repaired. After happily selling the warranty and repeatedly agreeing to complete repairs, they are now suddenly claiming they are "moving away from warranty work." We are now involving an attorney because we are out thousands of dollars while being given the runaround by people presenting themselves as professionals while operating with absolutely no integrity, accountability, or honesty. Please do yourself a favor and STAY FAR AWAY from this dealership. Disgusting experience from start to finish.

    Idrive made provided my nephew with a great car at a fair price. It was a hassle free car purchase…read more process. I went with my nephew to make sure he didn't get taken advantage of since he didn't have much experience buying a car. With Idrive, I think he would have been fine without me. Almost everybody dreads walking into a car dealership because you're expecting the high pressure and sales tricks? Idrive was different. Dealing with their sale representative Liz and owner Edgar was a pleasure. They were straight forward and transparent about the sales process and offered us a great car at a very fair price. They were professional and got the paper work don't quickly so we weren't forced to wait unnecessarily. I will definitely give them a shout the next time I'm looking for a car.

    OneMain Financial

    OneMain Financial

    3.0
    (2 reviews)

    My experience at OneMain was Awsome, I was not having a good day so far ,but when I came for my…read moreappointment with Morgan Holmes my day got better she and her co-workers Emily Butler and Ashleigh Singer were friendly I enjoyed talking with them as Morgan completed my loan, i recommend OneMain to everyone. Thank You Ladies!

    Quality, trust worthiness, lack of empathy, poor details, changing policies and high rates all come…read moreto mind when I think of One Main Financial. Specifically, the branch in Clarksville, IN is horrible. I've started to have dealings with them twice and each time have had unreliable or unfortunate experiences. Credit Karma is out of touch with this company and the policies that were relayed to me as well. I have had two different loans with One Main in the past all working with the Goss Avenue branch that went well. These in store experiences were actually nice. HOWEVER (please excuse my use of all caps but in this case the caveat needs the emphasis). It's horrendous when a company you trust changes. Their rates can be almost predatory, but these do rely on credit worthiness of the applicant and are understandably not the same that you'd get from say a credit union or similar organization. One Main Financial as stands would not be recommended by me to anyone and I never would turn to them again. Please stay away from any useless hits on your credit report and turn to a better, more transparent company than OMF. If you have no other choice, never use the perfidious Clarksville branch. -Sincerely, Angry, Perturbed, Betrayed

    Rodriguez Enterprises Auto Sales - usedcardealers - Updated July 2026

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