Terrible service. I asked to have my broken glass replaced, and they told me it would arrive and be…read moreinstalled in 15 days. When I returned after 15 days, they said they had made a mistake and ordered the wrong part, so they needed another 15 days to order it again. I came back at 1:00 PM--the time of my appointment--and arrived 15 minutes early to wait, but another person showed up after me and was helped first. I feel I should have been served first since I arrived earlier and because the failure to replace the glass was due to their own mistake.

If I could give negative 100 stars I would. But it requires me to give something…read more Have someone answer your damn phone. The automatic attendant hung up on me about 5 times. Your hideous website quoted $37 for a chip on my windshield, then when I scheduled it and was about to pay it was $168. There were no options to come into your shop. Instead, what? You foist an expensive service call on someone? Screw that. I called a local guy, who answers his phone, and has me stop by on my way home. I will NEVER go to Safelite again, and you will be certain that I will recommend against going to Safelite. Enjoy your automate AI assistant. She sucks.

Panama Glass did a great job cutting our glass and made sure the job was done right and we were…read morehappy. Highly recommend!

Horrible customer service. I had one broken window so I called inquiring if they did residential…read morewindow repairs and their representative said yes, took my contact information and said someone would get back to me that day. No response. Called them again a few days later and was told my information was on someone's desk and they would call me to arrange to come out to see the job and give me an estimate. Again nothing. If they blow people off for small jobs like fixing a broken window why would I consider them for large jobs like upgrading all my windows at my home or glass jobs at my business?

EDITED TO SAY: Randy (from management called me and apologized profusely. He was very polite and…read moreprofessional. When this ordeal started glass doctors were great. Chris come out and checked our windows and gave me a decent price. But that was where the good service stopped. When I first contacted glass doctors I was told I would have to pay a $75 travel fee. I was happy to do so and I gave Chris a check for the amount after he arrived to check the windows. He even gave me an invoice for the amount and reiterated that the travel fee would be credited to my account when I ordered. Several weeks later I called back and requested Chris return to look at additional windows. Latasha scheduled me for a couple weeks later. 3 days before Chris was set to arrive Latasha called me to reschedule and also to ask me for a deposit on my order. After I explained to her that my order was no longer correct since Chris was coming back, I did not want to put down a deposit until he was finished. She then said I would have to pay a travel fee of $75 which I was fine with again and told her that. At this point she told me I had never paid a travel fee the first time. I assured her that I had and that my bookkeeper had been waiting on the check to clear. I gave her the check number the amount written and the company it was written from. I later received an email back saying Chris waived my travel fee while he was here and he never received a check from me. This was completely untrue. The email went on to say that I needed to have my bank stop the check since it had been over a month. I am assuming she was insinuating I lost my own check. This was completely untrue as I gave it to Chris the day he was here. I emailed her back to let her know how unprofessional this was and for someone from management to please call me to discuss the matter. That was several days ago and I have yet to hear back from anyone. I am blown away at how this was handled, as glass doctors seemed to be a reputable business.

From the owner: If glass is cracked, fogged, or broken, you shouldn't have to guess who to call. Glass Doctor of…read morePanama City provides expert glass repair and glass replacement for residential, commercial, and auto needs, including windows, showers, mirrors, storefront glass, and windshields. We focus on safe, clean work and straightforward guidance from start to finish. Proud to serve as a Neighborly company. Contact us to schedule service.

After being turned down by Safe Lite to have some warranty work done, I asked my insurance company…read moreto recommend a "good company" to replace my damaged windshield. Low and behold along comes AAG, and things went well ever since! Fast, friendly mobile service with a smile! 500 stars for Jessie and AAG! I will absolutely use them again.

Super fast service!! Called at 1015 on a Saturday, he came to my work and had my windshield fixed…read moreby 1230. Super friendly and professional!!

I brought them a tough job of window tinting goo removal. The tinting film had been pulled off…read moreimproperly years before on four side windows, two little triangular windows, and the rear window, leaving the glue to bake. You could not see through any of those windows. They worked on it for a few hours with solvents, and did a fantastic job removing all of the goo, and doing no damage at all to the rear window heater wires. They charged an entirely reasonable $185 for the work. I was super happy.

I brought my car to The Cutting Edge today and I was extremely impressed. I am new to the area and…read moreunfamiliar with tinting. The man in the front was personable and welcoming. He helped me select the right tint for my car. I sat in the waiting room during my appointment and the guys came to check on me multiple times to make sure I was comfortable. The job took a little over an hour. I was given instructions and told to call or come back if I had any questions or concerns. The price was very reasonable and my car looks fantastic (better than I imagined)! I could not be happier with the outcome and I will be using The Cutting Edge for future needs! Thanks guys!

Recently brought my car in for a warranty repair/issue and was told the problem I had wasn't…read morecovered by Safelite's Lifetime Warranty. So "bubbles" between the layers of the windshield, and small patch repairs which were expanding.., aren't covered? Both the office receptionist and the so-called "technician" who looked at my windshield couldn't tell me(or show me) why they wouldn't abide by THEIR life time warranty! This weekend a rock took out a big chunk of the driver's side windshield; I told my insurance company to "skip Safelite", and direct me to a kind, caring local glass repair shop who stand behind their work!

These people completely destroyed my sisters car. She had the smallest crack in her windshield and…read morerequested a replacement, her entire dash has been smashed to pieces, her side panels are cracked, roof hanging in pieces, the technician should've NEVER touched her vehicle if he knew he was unable to complete the job without destroying a new vehicle. Please do not let them near your car if you care about what you drive. Also I do have before and after pictures! I will be getting ahold of everyone possible to warn of this company.

Went back to Steve after three years for another vehicle, and my experience was amazing!!!…read moreConsummate professional through and through! Thank you Steve, we'll see you again with my next vehicle!!!

Stephen did a great job very responsive answered questions quickly knew a lot about the process and…read moreproduct..price was reasonable...quality of work looks great...easy to work with and schedule a time to get the job done...would recommend him..if you need windows tinted...

Cliff did a great tint job on my car for the best price I've seen in Panama City. I removed one…read morestar because there was some lint that got trapped in the glass but he replaced that for free. Overall, I recommend this place!

Excellent work. I have had may care tinted here, never been disappointed. The quality of work is…read moreexceptional. Well worth the drive out to their location