I reserved several rooms for actors and crew during the filming of Micronation (filmed in Franklin,…read moreTrafalgar and Morgantown) and they all had nothing but great things to say about the Hampton Inn & Suites in Franklin. Every person said the staff was friendly and the rooms were clean and cozy. The location was great for our people. Convenient location by the interstate for easy access to and from the airport and also close enough to downtown Franklin that one of our actresses used the walking trails to explore the local stores downtown. Would absolutely recommend to anyone staying in Franklin.

This Hampton inn and suites is wonderful. It's very conveniently located just off the west side of…read morei-65 at the Franklin IN exit. The room was perfect - Clean and well appointed. It has good pillows, and even cotton sheets. The shower and bathroom are a good size. The staff are excellent - friendly, clean, and helpful. Very pleasant. The breakfast is standard Hampton Faire, but hot and plentiful. I like this location. Well done Hampton!

When I arrived I was satisfied with the hotel. The folks were friendly and helpful. The customer…read moreservice was spot on. But my opinion quickly changed when I went to take a shower and the shower floor was disgusting. I didn't want to even step inside due to the filth and not knowing what it was or if it had been cleaned since last person. I had to lay towels on the shower floor along with sandals to ensure I didn't touch the floor. I usually always choose Marriott hotels when traveling but this time around I should of chose a different brand.

This is a newer Fairfield Inn. Staff is friendly and rooms are nice, Daily housekeeping is nice…read more Very nice fitness center with high quality equipment. Nice pool but needs to be 10 degrees warmer. I need to get in pool to stretch and it was too cold to enjoy. Since few people use the pool this is à common area to save $$$. Breakfast was adequate. No fresh fruit. Prepackaged quiche looked disgusting. If you don't use the pool and not picky about breakfast I'd stay. My score is based on staff and quality of the facility. Turn the pool up.

I really like this place. Great customer service and clean rooms. I would honestly live here, and…read morestay again. Would ten out of ten recommend.

If I could give more than 5 stars, I would! My husband and I stayed here for 1 night and I wish we…read morecould have stayed longer. Our room was clean, beautiful, and very comfortable. Butch and Sharon were gracious hosts and cooked us up a delicious 3 course breakfast. I highly recommend!

This bed and breakfast is Top Notch. The balcony, gourmet breakfasts, the room, the evening…read moredesserts all A++++. Sharon and Butch are excellent hosts. A stay here is not to be missed, and I cannot wait to return.

Terrible staff. Unhelpful manager. Room was dirty when we moved in, accused us of being dirty and…read morekept our deposit. Would not let us extend our stay. Worthless motel if you ask me. No wonder it's cheap

The room is better than my expectation. The room is big enough for my large case fully opened. Has…read moremicrowave and refrigerator in the room. I guess this room is new renovated so it's pretty new, I like the wood floor bathroom. But the shower curtain has mold

We were here for 4 days and it was great. Clean well furnished plenty of free parking, close to I65…read morebut with no noticeable traffic noise. Breakfast was fresh and hot, with omelets bacon sausage and biscuits with all the trimmings. Decor seemed new and well done. I would for sure stay here again.

Not happy with the cleanliness of this room. We stay here about every 3 to 4 months and bring our…read more2 grandsons. The pool is a hit with them, the water pressure and great beds are for me and my spouse. Usually clean and well kept. We got a pet friendly room and wasn't pleased with the stained bedspread, hair in the shower, dirt on the air conditioner, multiple rewards needed. 2 bath towels, 2 wash towels and 1 hand towel for 4 people. The pics say it all. We have woke the morning of check out to a lady knocking on our door at 9 AM saying this was her room. About 20 minutes after that, we received another knock on our door and the cleaning staff said they were sent down to clean our room, and I told them we would check out at 11 AM. When I did check out the front desk clerk told me that it was her that knocked on the door the first time because someone had given them our room number as check out. But it infuriated me that I had to go down and ask why people were trying to get our room before we were checked out. A phone call to our room would have been more appropriate. The front desk person on check in was excellent, friendly and professional, and I will say the front desk clerk the morning of check out apologize for interrupting us the morning of check out. I'm not so sure we will stay here again, they really need to work on their cleanliness and repairs. Breakfast is great. The kids enjoyed the pool as did eight others the night before, so if you don't like screaming kids, this is not the place for you to stay. Great location lots of restaurants, gas stations, and shopping nearby.

Let's see they look for anything to kick you out the front desk thinks she is queen sunshine but…read moreshe is ugly. Their hours say 11 to 7 but they don't open untill 3pm You can't check in early and you can't ever talk to someone. But yet they can walk in your room when ever they feel like it and if they go in your room and don't like something they lock you out . they think we have no rights but they will find out we do. I could swear they took 100 dollars off my table but i can't prove it .

Horrible place. The staff is extremely rude and condescending. The manager has such a god complex…read moreit's scary. She thinks this is her little universe and needs to have her front teeth knocked in. Also, her crotch smells like sardines and he face resembles an orangutan. Also, they randomly come in your room for "safety inspections". Huge invasion of privacy. They treat this place like a prison.

This place has very large Cockroaches and the manager seems to think its normal the company will…read morenot refund you and corporate headquarters will not respond to emails and it's impossible to call about complaints