I reserved several rooms for actors and crew during the filming of Micronation (filmed in Franklin,…read moreTrafalgar and Morgantown) and they all had nothing but great things to say about the Hampton Inn & Suites in Franklin. Every person said the staff was friendly and the rooms were clean and cozy. The location was great for our people. Convenient location by the interstate for easy access to and from the airport and also close enough to downtown Franklin that one of our actresses used the walking trails to explore the local stores downtown. Would absolutely recommend to anyone staying in Franklin.

This Hampton inn and suites is wonderful. It's very conveniently located just off the west side of…read morei-65 at the Franklin IN exit. The room was perfect - Clean and well appointed. It has good pillows, and even cotton sheets. The shower and bathroom are a good size. The staff are excellent - friendly, clean, and helpful. Very pleasant. The breakfast is standard Hampton Faire, but hot and plentiful. I like this location. Well done Hampton!

William is a con man. You call up and ask for a weekly rate and the Indian man who owns the place…read morewill tell you $250 or around there. Not bad. Then you show up and William will say you're a liar and no one here told you that price. He will then charge $350 for the week. Still not terrible, unless you pay with a card. He told me it would be a $5 card fee. No issue. Not 3.5%, which is what the card reader company charges, but I'm not going to gripe for a few cents. Then I came to pay with a card again and he said it went up "because of Biden" another $5. In 1 week.... I'm not a fan of Biden at all but you don't have to be the assistant manager of jiffy lube to know that's not right. The 3rd week I was there, again paying with card, it went up again. He is clearly trying to avoid people paying with card so he can skim cash out of the register to pay for his drinking habit. William also goes into your room "to make sure you're respecting the place", however, is going through personal property. I know this to be fact because I Bobby trapped my suitcase and bag to see if in fact he was looking inside or just around the room. Every single trap was sprung. I'm talking about the smallest, most concealed pockets. Don't stay here. It's a joke.

The place kept changing their rates all while we were standing there in the office and then to go…read morelook at the room. Never ended up staying there the people running it looked heavily on drugs. And the place was dirty as hell.

When I arrived I was satisfied with the hotel. The folks were friendly and helpful. The customer…read moreservice was spot on. But my opinion quickly changed when I went to take a shower and the shower floor was disgusting. I didn't want to even step inside due to the filth and not knowing what it was or if it had been cleaned since last person. I had to lay towels on the shower floor along with sandals to ensure I didn't touch the floor. I usually always choose Marriott hotels when traveling but this time around I should of chose a different brand.

This is a newer Fairfield Inn. Staff is friendly and rooms are nice, Daily housekeeping is nice…read more Very nice fitness center with high quality equipment. Nice pool but needs to be 10 degrees warmer. I need to get in pool to stretch and it was too cold to enjoy. Since few people use the pool this is à common area to save $$$. Breakfast was adequate. No fresh fruit. Prepackaged quiche looked disgusting. If you don't use the pool and not picky about breakfast I'd stay. My score is based on staff and quality of the facility. Turn the pool up.

If I could give more than 5 stars, I would! My husband and I stayed here for 1 night and I wish we…read morecould have stayed longer. Our room was clean, beautiful, and very comfortable. Butch and Sharon were gracious hosts and cooked us up a delicious 3 course breakfast. I highly recommend!

This bed and breakfast is Top Notch. The balcony, gourmet breakfasts, the room, the evening…read moredesserts all A++++. Sharon and Butch are excellent hosts. A stay here is not to be missed, and I cannot wait to return.

Terrible staff. Unhelpful manager. Room was dirty when we moved in, accused us of being dirty and…read morekept our deposit. Would not let us extend our stay. Worthless motel if you ask me. No wonder it's cheap

The room is better than my expectation. The room is big enough for my large case fully opened. Has…read moremicrowave and refrigerator in the room. I guess this room is new renovated so it's pretty new, I like the wood floor bathroom. But the shower curtain has mold

We were here for 4 days and it was great. Clean well furnished plenty of free parking, close to I65…read morebut with no noticeable traffic noise. Breakfast was fresh and hot, with omelets bacon sausage and biscuits with all the trimmings. Decor seemed new and well done. I would for sure stay here again.

Lovely refreshing pool, chairs outside for smokers, best breakfast buffet with just about…read moreeverything

Let's see they look for anything to kick you out the front desk thinks she is queen sunshine but…read moreshe is ugly. Their hours say 11 to 7 but they don't open untill 3pm You can't check in early and you can't ever talk to someone. But yet they can walk in your room when ever they feel like it and if they go in your room and don't like something they lock you out . they think we have no rights but they will find out we do. I could swear they took 100 dollars off my table but i can't prove it .

Horrible place. The staff is extremely rude and condescending. The manager has such a god complex…read moreit's scary. She thinks this is her little universe and needs to have her front teeth knocked in. Also, her crotch smells like sardines and he face resembles an orangutan. Also, they randomly come in your room for "safety inspections". Huge invasion of privacy. They treat this place like a prison.

This place has very large Cockroaches and the manager seems to think its normal the company will…read morenot refund you and corporate headquarters will not respond to emails and it's impossible to call about complaints