I love the staff here they're all wonderful ladies who work hard and do great work. however this…read moreplace is just not clean. surfaces and floor I understand are cleaned all the time but these machines need to be deep cleaned on a regular basis and they are not(washing machines especially ). There is green between the glass and the metal of the door on the washers. Tons of hair and dust and dryer sheets between the machines even when you open some of the dryers you can see in the framing behind it just covered in a bunch of dirt and dust. The whole place needs a deep cleaning and the bathroom is included. I'm now going to sac-o-suds in north providence and it's very clean and much higher tech. I can add money to an app on my phone and watch how long I have left on my various machines. I don't have to deal with an ornery old card reader that doesn't even do chip verification (which you really should upgrade to because if there was ever fraud losses on your card machines you would be held liable for charge backs due to not being EMV compliant). To the guy that owns this Johnston laundromat, it's time to invest in your business and put a little money back into it In order to be able to compete.

I frequently go here but I'm very disappointed with my recent altercation with the young female…read moreemployee. I was 5 min past the time to take my cloths out of the washing machine so she took it out without my permission. Nowhere in the store does it say you have 5 minutes until your cloths are touched. I was literally attending to my other cloths that were in a machine on the other side of the store. She was raising her voice at me saying its policy. So now you know this spot will touch your shit and give you attitude.

Older woman at desk--not helpful or friendly. Machines worked well, liked the card system. Dryers…read moretook a bit longer than usual but overall...did a good job.

I am a frequent drop off customer of theirs with large orders over $100 majority of the time I have…read morebeen doing this since last year in the summertime since I work near this location and it is convenient. Constantly I have been spoken to rudely by the elderly woman who works day shift small comment about my clothes having a smell ( I have small children which I expressed and at times they bed wet given my busy travel schedule for work I don't get to it in time. Hence me doing drop off and never my own laundry) and calls at times when I'm over a week to pickup again I travel for work so at times I'm not around. Today was the last straw for me upon picking up a small order of mine the woman told me I need to stop bringing smelly clothes she'll let it "slide this time" and with such a rude demeanor. No helllo or good bye ever from them by the way. I originally was going to leave my order and pickup mine. After that I went right back in and grabbed my clothes right back and asked for manager she stated she was (unfortunate) then I asked for the owner she said he's not around when I asked when she scoffed there's no time. Super rude will be taking my business elsewhere. Clothes are always never smelling of softener even though I pay extra they skimp on that for sure but I always went to them since they are convenient like I said next to work , will try and see if I can catch owner in store one day to chat have spent over thousands or dollars to be embarrassed in front of others about my belongings that I pay for them to clean that's the job , its not what you say its how you say it !!

I use this laundry mat for wash/dry/fold service, so my review is based solely on that and not the…read morefacilities or machines. I've used a few other laundry mats in the area over the last 10 years and I'm the most satisfied with this one. The wash/dry/fold prices are the best around. The ladies that work there all quickly learned my name and always greet me with a "hi Caitlyn!" when I walk in, which I love. My clothes are always clean, smell fresh, and are neatly folded and well organized. I've been going there for maybe 8 months and I haven't lost anything or received anyone else's clothes, which is a common issue with this kind of service. I believe the hours are 7am to midnight, but it's not listed anywhere online and there isn't a phone number for the place that I could find, so at the beginning it was kind of a gamble trying to stop in at a weird hour.

This was my normal go to place for laundry since I purchased a house down the street. After today…read moreI'm giving this place a one star, for that one lady that's working today. (July 1, 2015) I usually go there 945-10pm because the closed at 11 plus on top of that I'm only using the dryer, because my dryer is broken. I went today this lady right before I can enter told me they closed, but I've told her I always come around this time and they are open. She didn't want to hear it. I'm not trying to make this about race, but I think this lady is racist because there was this white guy in there washing his clothes, how the hell are closed? I can assure you I'll never go back to this place, I'll take my business elsewhere or until this lady doesn't work there anymore. I'm going to all call manager tomorrow. This is unacceptable even for a laundry mat. Not all of ladies working there are like that, only this one.

Midway Laundry is an outstanding laundry mat! The owners are wonderful and always friendly. Not to…read moremention, the laundry mat is so clean! I frequently drop my laundry off and use their wash and fold service. The laundry is perfectly folded and ready to just put in a drawer. They always text when my laundry is ready to be picked up. They also use name brand detergents. 10/10 service, can't recommend enough!

I'm a dude so this was not easy thing for me since usually I pay the counter person to wash and dry…read moremy clothes. The Niece of the owner was super helpful. I went to her for advice on everything. LOL. She was informative and patient with me. Always got a service with a smile. Made my experience comfortable and because of my experience today I can go back and do my own Laundry. Main reason I'm doing my Laundry is because my Banana Republic expensive sweater Medium became a small. I'm going to go here and do my own laundry. Hopefully I will get the same friendly service as I did today!

On our trip to Providence RI, I really needed to get my laundry done, but the hotel we were staying…read moreat only had one washer and one dryer for all of the guests. I decided to go to this laundromat since this was the second closest and not the worst reviews. Unfortunately, one of the washers I used started leaking badly when it was filling up so I had to keep it closed with my foot. No. 21 or 22. I guess the more reliable ones were by the back door. They close at 11pm so I didn't have time to dry my two small loads of laundry. Their vending machine also took my 4 quarters when trying to purchase some dryer sheets. The washers were $3.50/load. The area didn't look safe to go to late at night, since it was dark and few people were there. If I need to do another load of wash in the area, I would probably not go here again.

Rita and Natalia are great! They really make this place for me. I've been getting my laundry done…read morehere and my clothes mended/ altered for years now. If they had air conditioning it would be a 5 star review. I feel really bad for the staff during the summer. The property owners should invest in air conditioning.

Extremely friendly staff lots of washer and dryers and I love that it's one of the few places in…read morethat area that have parking so you don't have to worry about finding parking while doing your laundry or while dropping items off. Good prices and I can't say this enough about the amazing friendly staff that work in there.

I've dropped my laundry off numerous times and each time there was an issue. From stained sheets,…read moreto stained clothes, missing socks, and items coming back with an odor from not being dried properly. They are over priced and on top of that the owner is rude. Between the quality of service and issues I experienced I would not recommend them to anyone.

So friendly and helpful. First time I went in the gentleman said he'd do my comforter for me. Won't…read morego elsewhere!

I've been coming here for a little bit now. I have these really thick and huge blankets that won't…read morefit in our washing machine. I heard of this place and after reading the many positive reviews I decided to go try it out. I can't say how the washers and dryers are because I use the drop off service. The employees are very nice and answer any questions you have. As well as being extremely accommodating with your clothes. I think prices for drop off either go by weight or type of clothing. I'm not sure. But a queen size comforter cost $15 to wash which isn't bad. Usually I can pick up my items the next day and you also pay when you come back. Smelling a batch of fresh laundry is unlike any other. Solid place, give them a try!

I don't use a laundromat very often but when I do I like it to be clean and for the service to be…read morehelpful. This laundromat just recently opened and it is immaculate inside. They provide tables and chairs and at least a dozen televisions to pass the time. I have never seen that before in any laundromat. I was washing all of the linens from our camper because we are closing it for the winter. They had a 100 pound washer for $12 that accommodated most of the blankets that I had. I have never seen a washer that large. They also had other size washers. The dryers came in different sizes as well and dried very quickly. I did not bring change with me and they do have a change machine. I took the time to make the change and put 48 quarters into the large machine to get it to run. Only after that did I take the time to look around and saw a sign where I could download the Speed Queen app on my phone, load money onto it and then simply scan the machine that I wanted to operate and the money would be taken from from the app and I just had to press the start button. This is very new to me and made the process so simple. The woman who was working was extremely friendly and helpful. The parking is very easy and it is certainly a place when I have need for a laundromat that I will return to.

I rarely leave negative reviews, and I want to emphasize that the staff here were very pleasant and…read morepolite to interact with. However, despite their friendly demeanor, the service itself resulted in significant damage to my wardrobe and a really frustrating experience. Due to a broken washing machine, I brought in a very large drop-off load. I carefully sorted the items, labeled the bags, and provided clear instructions for my delicate clothing. Unfortunately, those instructions weren't followed: * Garment Damage: Delicate items appear to have been laundered and dried on standard high-heat settings. This caused noticeable shrinkage across most of my clothes, including specialized medical-grade compression garments that are now ruined and no longer usable. * Chemical Residue: Synthetic and spandex items were processed with heavy fragranced products that weren't thoroughly rinsed out. Spandex easily holds onto these chemicals, leaving a strong residue that unfortunately triggered a skin reaction on my end. * Misplaced Bags: When I picked up the original order, a significant portion was missing. A week later, after calling to check on a specific item, I was given five additional bags of clothing that had been set aside and forgotten. * Lack of Follow-Up: I reached out to discuss these issues and was told a manager would call me back, but I haven't received a follow-up. While the team on site is very kind, the lack of attention to basic fabric care ended up costing me a massive headache and around $1,000 in damaged clothing. I would recommend caution if you are dropping off items that require specific care.