Amazing staff, especially the ultrasound tech (wish I knew her name!) communication is great, they…read morealways answer their phone and front desk is efficient.

I toured the Apache Center and was impressed with how highly professional the medical care was and…read moreits provided for free. The highest standards were upheld and the character and demeanor of every staff member was excellent So much provision for not just medical but parenting classes, gently used baby clothing and diapers, and any and all needs addressed

Horrible patient care. The medical director has a personal agenda when it comes to patient visits…read more If you do not agree with him you are wrong. I would never advise anyone to go to this clinic for anything! The type of care is subpar to any other place I have ever been to. Wait forever for your labs, refills, appointments canceled without even a phone call. Just horrible experience. I hope you look elsewhere for your next medical visit.

I'm a trans girl and been healing from a lumbar spinal fusion, just went to get tested. And I was…read morelike 13 mins late to my appointment to get tested. Tried to explain my situation to the desk person and was turned away without any compassion. Wasn't easy to get there, and eh the coldness was enough to really crush my mood. This place isn't what it used to be. No other doctors office been this cold to me in recent memory, didn't expect it from an LBGT clinic.

I called asking how much their ultrasound would be because I was trying to find one more affordable…read moreand the ultrasounds are free as well as the pregnancy test! I really love that they are taking care of women because things can be so expensive and that can make people not want to have children. I was so worried about that and they took all the worry away and the staff was so friendly and helpful!

I highly recommend coming here for any of your womanly needs. The staff has always been so kind and…read morehelpful. Everyone there is so knowledgeable and understanding. The place is immaculately clean and organized. I have came here for both of my pregnancy's now and have really enjoyed every bit of it. They offer so many different things to help you and your needs. I appreciate everything that they have done and continue to do.

I was so grateful for being welcomed and made comfortable after going in super nervous. Lisa did…read moreamazing providing me with knowledge, support, and resources that I would of never knew I needed. It was definitely a blessing meeting with her today! Thank you Lisa much love! -Des

I went here when I found out I was pregnant a friend recommended this place, I went and the front…read morestaff were so nice friendly and kind and made me feel very welcomed I absolutely loved it ! My second visit was when things didn't go to well I was scheduled for a ultrasound and to see how far I was and the doctor was so rude and getting very frustrated with me whenever I made a mistake I was so embarrassed every time I did something wrong cause she'd laugh at me and sigh and she said "I feel like your my child" when she picked up my clothes, like that was so rude and kept calling me "kiddo" after every sentence ... like I know I'm a young mom but you don't know anything about me so don't talk to me like a child. it was so ridiculous I don't remember her name but she was a brown doctor probably 5'6 height. GREAT AMAZING STAFF EXCEPT THE RUDE DOCTOR

I have used choices several times in the past for pregnancy situations. This is a great business…read morethat offers many resources for expecting women. They offer pregnancy tests, ultra sounds, provide resources for doctors and pregnancy centers, provide classes for expecting or new parents, offer incentives for taking classes, have a store in the back and ALWAYS take donations! They offer tax write off slips. More people need to know about places like this and what they can do for women in need. I am very grateful for everything they've done for me and other expecting parents

choices helps provide you with pregnancy testing, ultrasound and with information/ resources that…read morethey have. They also pray with you, for you and encourage you. The women there are very nice the office is very clean and has a calming atmosphere.

I started seeing Dr.Scholten for my first pregnancy. She has been AMAZING!! Her and everyone at the…read moreoffice always makes time for all my questions and concerns as a first time mom with ever making me feel like a bother. Everyone at Desert Sage is very kind and extremely knowledgeable. Dr.Scholten even made labor and delivery a great experience!!

I just want to say that I have been at this clinic for a few years, and I feel like I have just had…read morea wave of bad experiences. I would have transferred clinics sooner but my husband and I knew we were moving but didn't know details for a while so we made a conscious decision to stick it out until we had more info. I have felt dismissed abundantly at this clinic. About a year and a half ago, I had gotten off birth control and wanted to get pregnant but found through at home tests that I wasn't ovulating. When I went in, I told them my concerns and they told me I probably don't have anything, they don't think I have PCOS but I probably just need to lose 30 pounds. I was insistent that I got the bloodwork done regardless because I have also tried to lose weight my whole life without success, and it felt like they reluctantly agreed. Well fast forward to getting those results and an MA called me and said so nonchalantly, "so yeah you have PCOS". I had no idea what that was at the time I had never had any health diagnosis in the past this was all uncharted territory. So I tried asking okay so what do we do? what does this mean? And I kid you not, they said I need to "Stop slamming sugar and layoff sodas and sweets". Which was a disgusting and untrue assumption. They also put me on a medication which was actually helpful. But bedside manner was at a 0. After trying to get pregnant for a year, I went back so that I could get a referral to a fertility clinic. This clinic was GREAT. Their testing was thorough and also revealed that Desert Sage missed an additional diagnosis of hypothyroidism, which would also explain not being able to get pregnant. All this I feel like I could have forgiven. BUT since getting pregnant I started also seeing Dr. Sholten in addition to the nurse practitioner I was seeing and Dr. Sholten's bedside manner and professionalism is horrendous. My first time meeting her she told me she hasn't even bothered to read my chart, and we spent 2 minutes in silence in the office so she could catch up, honestly she could have done that out in the hall and then come in prepared. She then comments that my medical history is long, and I was like well yeah, I had the fertility struggles and we have since found out I have factor 5 but I feel like it's all important. She then tells me that she is going to delete some of my medical history so that it is easier for her to read! I was appalled, especially because I knew at this point I was going to transfer care and now I am worried that my next Doctor isn't going to have all my medical records. There has also been a few times that she will just make these off handed comments and they are all about my weight. And I understand Doctors bringing up weight for medical purposes, but it wasn't like that, it was just like hey reminder! you are fat. At the beginning of my pregnancy I told her I had a mild concern because I wasn't nauseous and I wasn't eating different but I had lost over 5 pounds and I just wanted to confirm that was normal. And she went on and was like oh you should be so proud of yourself keep it up. And I was like... no I haven't been doing anything different. She then goes on to tell me that if I can go through this pregnancy without gaining any weight that I should be proud of myself.... Like ma'am even at my weight, it is still likely I will gain 11-20 pounds.. because I am PREGNANT. This last appointment was probably the worst of them all. I have had really bad groin pain and I did a bunch of research and found before my appointment it is probably Symphysis Pubis Dysfunction, my mom also had that during pregnancy. It is just where your ligaments are so loose during pregnancy your pelvis is unstable and causes pain. For me it has been so bad that it has been hard to get out of bed because of how painful it is, and I have honestly a decent pain tolerance. I told Dr. Sholten what I thought was going on and she responded with (I am not kidding) "what is that", like ma'am it is literally your job to know pregnancy and related conditions and this is a common one. I explained to her what it was and she was just like "weird, didn't know it had a name, welp, it's just gonna get worse". No recommendations, nothing. I tried to tell her exactly how bad it is and she was just like shaming me for not getting out of bed, and I was just like "ma'am I physically can't". I got switched over to a new OB- who has been great- so at my last appointment with desert sage I made sure to fill out the forms to get my medical records sent over-but when I got to that appointment the new place informed me that they don't have my medical records. So I called and the medical records department said all of my stuff was in order but "Dr. Sholten just hadn't gotten around to sending it over". I just felt like Dr. Sholten's incompetence was haunting me. I have seen other reviews about how bad Dr. Sholten is in Labor. I would not want her delivering my baby.

$375. To see a nursing practitioner is extremely expensive. Specialist charge that…read more The NP was arrogant and not understanding.

Terrible experience at this NextCare location. The front desk staff displayed zero training and…read moreeven less empathy. She refused to see my daughter and mother over a "payment" issue that she fabricated. Even after a Cigna representative called the clinic to correct her and explain our policy, she refused to listen and forced my family to leave. Humiliating and dangerous to deny care based on staff ignorance. We will never be back.

Warm and friendly staff, but long waits to see the doctor. I arrived half and hour early. The…read moreclerical staff upfront were warm and friendly. The waiting room crowded. My ultrasound went quickly. I watched the large screen in front. Wow, the resolution was amazing. It seemed like forever. Perhaps it was. I arrived at 1:30 and did not leave until 3:45 pm. I appreciate my OB/GYNs and their expertise. I left with a clean bill of health after the great prescription: lose weight and stop feeding your cyst with fats. I had no idea that fat produced estrogen that make larger ovarian cysts. 17 pounds lighter, a change of lifestyle in exercise and eating, I am now free of fibroids and cysts. Thank you Tracy and Jennifer!

As a young patient I'm sincerely disappointed in my experience with this place. Everyone who works…read morehere, from the front desk staff to the nurses and doctors, are overly rude and judgmental. I've been to this location multiple times over four years and every-time, my doctor has been judgmental and seems irritated with me. As a gyno, you deal with a multitude of things on the daily, there should be no judgement towards women who come to YOU for help. And calling the office is the worst! You can never speak to a real person. Scheduling an appointment is nearly impossible too. I had one scheduled for 1pm and without any prior notice, they changed it to 2:50pm, nearly THREE HOURS later!!!! Women's health is not taken seriously enough, do better.

I am post menopausal and came to this office to address a variety of concerns. They have never…read morecharged me a copay. Their office is warm and inviting. While the care has been wonderful, I am astounded at the lack of professionalism when it comes to their billing practices. I was supposed to be scheduled for a surgery. It has been more than 2 weeks since my appointment and I have received almost zero communication. I received a text message with an estimate which I have been making payments on. When I asked for the status of my surgery, I recieved a text that said Once we receive the full amount for the surgery, we will provide options for scheduling the surgery. Zero phone calls. Zero communication from the provider about this policy. I have never in my life been required to the full cost of a surgery. I am going to reach out to my insurance for assistance. I probably will cancel due to their lack of professionalism, communication and multiple reviews saying payments get lost. It's such a shame, because I really liked the provider.

Had every single symptom of ovarian cysts. I was in so much pain and unbelievably bloated. They…read more"ran some tests" and told me I was fine and to go home. Ended up at the hospital with a diagnosis of massive complex hemorrhagic cysts. DO NOT GOT HERE!!!!

My wife is too nice to post something, but I sure as heck ain't. These people had my wife crying on…read morethe phone feeling helpless after their inexperienced provider hacked away at my wife's cyst like a toddler learning to use a fork, then provided inattentive/negligent aftercare, leaving her bleeding on the floor until she finally came out and asked for something to clean it up. Dumbest part is they aren't even covered by BCBS so it was out of pocket. We will tell everyone we know to stay as far away from this place as possible, and if the social media team tries to act like this didn't happen I'm gonna go ballistic with receipts. Run from here. Go anywhere else.

I'd like to share my recent experience with Dr. Stephanie DeRusso in the hope it can help others. I…read morevisited her office for a free annual exam covered by my insurance. Although she isn't my regular doctor, I went there simply because it was a covered visit. During the appointment, I mentioned that I have a regular OBGYN and that I was only there for the annual checkup. I sensed that she didn't appreciate that comment, as the atmosphere felt a bit uncomfortable afterward. When it came time for the breast exam, I noticed she was quite rough and mentioned that she felt something unusual. I asked her to show me exactly where, and although she pointed out an area, I genuinely couldn't feel anything abnormal myself. Unfortunately, because she noted that she felt something, the visit was later billed as a diagnostic exam rather than a preventive one, meaning it was no longer fully covered by my insurance. This also led to additional costs for a mammogram that I otherwise wouldn't have had to pay. In the end, after going through a great deal of stress and worry over the possibility of an abnormality, the mammogram results showed absolutely no issues. There was nothing there at all. This left me feeling that the doctor's initial assessment was either a genuine but incorrect judgment or potentially a way to justify additional billing. I understand that medical professionals can make mistakes, but this experience caused me unnecessary anxiety and unexpected costs. I hope sharing this helps others make informed choices and also encourages the practice to consider the impact of their billing practices on patients.