Booked me for an appointment BEFORE THEY WERE EVEN OPEN. Nobody showed up…read more Poor quality communication.

If you make an appointment here, expecting to see the "Best of Phoenix doctor", just forget about…read moreit! You'll be shoveled off to a "physician's assistant'. You will not get to see the "real doctor". Wouldn't you expect the MD of the office to personally do your first exam and then pass you off to a PA?? I did! Silly me! The only time I saw the MD was when I pulled up in the parking lot and saw him walking in the parking lot. Best of Phoenix MD???? No. Front office was great, nothing done about my insomnia. "Take some melatonin". Good luck!!!

I tried to access my account to get the last Dr. report on the appointment. Apparently they…read morecompletely deleted my account and removed me from the practice without ever saying a word to me regarding it. When I tried to call it was said "a supervisor removed you and they are not here right now" So if you you disagree with their practices and challenge the items that never took place, you are ghosted. You might ask.... was I rude? No, we never even had a conversation over the phone. Did you do something to them? Yes I challenged charges for items that never took place in the appointment. I never even received a Dr's report from that appointment. I'm guessing because the Dr didn't want to put in writing what never took place. Do yourself a favor and avoid this scam of a place at all costs!

Am now a patient of Oak Street Health and couldn't be happier. They schedule 45min to an hour for…read moreyour appointment depending on any tests needed. My PC goes over everything and makes sure you're well taken care of. They even give you a summary of your visit with all tests results, vitals and everything that was discussed with your PC. They provide free transportation to and from the office if you have no way of getting there or don't feel like driving. They always make a follow up call to see how you're doing after your visit. They also have a 24/7 hotline if you need a Dr after hours or have questions. I've never been treated so well at a Dr office in my entire life. I would recommend OSH over Desert Ridge any day of the week.

Great place to take care all of your needs. Staff is friendly. You can stay on top of your health…read moreneeds with blood work, prescriptions, maintenance etc.

I have been going to the Phoenix Men's Health Center for over 7 yrs now. The quality of service…read morehere is beyond exceptional! When I first came here my testosterone level was low low low ! With that Said, No Engery, No Sex drive, No desire ! Once I started the testosterone therapy , Had Engery, Sex drive returned, Desire Returned, and it made me Nice ! If it wasn't for the Men's Health Center, I wouldn't have a sex life. I've also had two Procedures done on the Rocket down below to enhance my performance. I'm very satisfied with those results! Should you need help in the Rocket department...One stop shopping here! Thank You Men's Health Center for bringing me back to Life !

Since the "old" doctors left, this office is going down the toilet. It used to be a descent office,…read morewelcoming and effective. Since my former dr left (Dr Jennifer Smith) I wasn't able to see one of this new dr. I have been given 3 different ones in 5 months but could not see any. Not even one hour ago I still had hope to see a new one. Nobody told me that it was a video call. How can you do a video for a patient you never saw. It is amazingly ridiculous. Are these new drs willing to work or is it just a social status: I AM A DR..... Sorry but I have been myself a dr for many years in a different country: I was at the office in person, welcoming the patients (no need of an unsmiling and seemed to be bothered person) attentive to the patient and taking time to talk to them. The attitude I encountered in this office in the last months is surprising, shameful and unacceptable. It is so far from the Hippocratic Oath that I took, that these drs took. It is amazing but when back home I went to the portal and could not get into. It took a few minutes for this unsmiling and seemed to be bothered lady to take me out of the portal, meaning I cannot get my file to go to a new dr. This lady will have another visit from me because my file belongs to me. Please AVOID this office, but anyway I don't give a long time before this office disappears. It is a shame and embarrassing for the "old Drs", they had another view and value of the medicine. A pity that I cannot give 0 star; it is what they deserve. Dr Christine Colvin

I'm sad to write this.... Since Dr Davey retired (after 25+ years as my primary care physician, he…read morewas amazing, great listener and took care of not only me, but my parents as well) it seems like they pushed out those patients and not allowed them to transition to existing doctors. (again my personal opinion). After reading the comments on here, I'm seeing a pattern of long term patients being forced to find other forms of care. It's unfortunate that continuity of care is not being considered for those of us that dedicated years to this practice. I tried to make an appointment with Dr Henson (as its stated on the website that is accepting new patients) and I received a cancellation email with generic reasons why the appointment was cancelled. If the new MountainviewFP isn't taking care of of patients, why have a website, phone number, etc?

The providers and staff at Arizona Medical Clinic are all exceptional. They are dedicated to…read moreproviding compassionate patient care. They truly take the time to care and listen to each patient. They are also experienced in caring for patients from a wide range of cultural and linguistic backgrounds, ensuring everyone feels understood and respected. In addition, the clinic offers flexible walk-in appointments and multiple convenient locations to better serve the community. Would highly recommend this clinic to anyone!

They don't honor appointment times, they had me waiting an hour after my scheduled appointment.read more

I love Dr Linda Austin. I feel like I matter to her. She carefully listens to what I have to say…read moreand I never feel rushed.

I love Dr. Austin, ive been seening her for almost 30 yrs. Shes been a amazing Dr. and a great…read morefriend. So sadly i just learned shes retiring in November broke my heart. Will miss her and Flora.

Dr. Harmanian has been my doctor for years (5? 7? Not sure exactly). He is a rare find. He is…read moreattentive to your concerns, he LISTENS and discusses any issues. He is caring and very thorough. He is involved in his practice, I am surprised when I call sometimes and he answers the phone. He reads your medical history and any reports from other doctors you see and explains things to you. He goes over my blood tests in depth with me so I understand them. The only downsides are that he's about an hour drive each way for me and the wait can sometimes be long because he is giving his other patients the time and care that you will receive when it's your turn. I can't say enough about what a good, kind, caring doctor he is! Highly recommend!

I've been going to Dr. Harmanian for about four years now. He is very personable and attentive to…read morepatients. He takes time to really listen to you and answer any questions you may have. He is diligent in his examinations and makes sure he covers all the bases with any problems you may have. And above all else, he seems to really care about his patients, asking you about your life, your job and anything else you'd like to talk about. It is rare to find a doctor who really enjoys what they do and acts genuinely interested in your health and well-being. If you are in need of a new family doctor, definitely call Dr. Harmanian. You'll be happy you did.

I am a recently established patient for primary care and could not be happier with my decision with…read morethis office. Dr. Bhatt is a pleasure to work with. He was very patient with my 3 year old child that accompanied me to my visit as well. I felt heard and was given clear follow up instructions. I also received quick communication in the portal related to the new patient lab work I had done as well. Office staff were pleasant too.

Mayo Clinic is an amazing organization however, their service went down hill over the past 10…read moreyears. They are non-profit organization but, they seem to only interested in your cash. When my prescription order is up not one cares and responds. Horrible billing errors that seems no one in the organization taking responsibility. They used to respond and try to resolve now you get an email saying "Your billing department and doctor know the best.". After a suggested preventative procedures, no one contacts you back. It's just a money machine without the service.

The front office and the Dr are all amazing. I have long term and they do not overbook so you are…read morewaiting. Calls are answered quickly and messages are returned. Dr. Valerie Bustos is amazing.

I just saw dr shah as a new patient and wow I am so glad I came here. I had to find a new primary…read moredr since my old one didn't take my insurance. This place was clean professional friendly and super fast. My appointment was set for 9 am check in at 830 since I was a new patient. I got there early around 810 and I was seen and out the door in a total of 20 min. I'm so glad it was quick since I have a 3 month old with me and she was getting antsy. Dr was amazing took her time with me and I never felt rushed. I'm so glad I found this place I'm already recommending it to my friends :)

People who came in after me got seen first, despite my being the first one there…read more A few more thoughts will be NEGATIVE I can assure you.

To say that the staff is Inept, would be a gross understatement, but I can't think of another word…read moreright now. I'll start with the ED. People hacking and wheezing all over and nobody wearing a mask. The nurse is wearing one but unconcerned for anyone else. I came in for chest pain/difficulty breathing and back pain. Being asked to explain my issues to 7 different staff members is Not conducive to my current condition. My O2 was in the high 80's and they didn't even see fit to give me oxygen, at any point, during my hospital stay. I need the ultrasound machine for an IV, my veins are small and deep and I have thick skin. Somehow, there is a brand new "Hospital Policy" here that the nurse "Must tourniquet and try to stick patients 2X before they'll even try ultrasound". That's what my nurse told me. Now, either she's sadistic, needs practice or didn't have anybody and didn't want to say. Either way, you Need to start Listening To Your Patients, the. first. time. We know these things about ourselves to avoid personal pain/discomfort and avoid staff wasting unnecessary time. But she did it anyway. Poked me 2X, coworker poked me 1X then, I still had to wait another 35min for someone that knew what they were doing to get an IV in me. After I got some meds and fluids, I didn't see anybody again until I was told I'd be admitted. The transporter was the Only shining light! He was nice, respectful of my things and space and was pleasant the entire time. The daytime nurses on the floor are seriously disinterested in patient care. As I sit here, I asked my nurse for 1of my home meds, it's already been approved by the doc, and I've been waiting on 1 pill for 55min now. My night nurse brought it in to me in less than 10. I know, "it's busier during the day", "patients are awake during the day", "blah,blah,blah". I didn't ask for special meds. I didn't ask for extra. I didn't even ask for an extra dose. Just my pill. The one I take every day. The one that's on my approved list. And nothing. My antibiotics are 90min late and they're just hanging on the IV pole in my room. No sense of urgency. No sense of responsibility. No sense of patient comfort. The Doctors are nice and they seem to care. The team seems to be on the same page with my treatment and plan for discharge. The kitchen should close, fire all of the degenerate staff, burn it down and start over. Seriously, Nobody knows their ass from their forehead and they're not afraid to advertise it. Putting stuff on my tray I'm allergic to. Keeping things from my diet that I'm Not allergic to and that's if I even got a meal at all! (Happened 2X I didn't even get a meal) Can't even read the ingredients on their food boxes sides of their bulk food boxes to tell the difference. Most people stress about getting the wrong meds, I'm worried about getting 2 very specific ingredients. And they're not common. All I hear with my food allergies is, "Oh. That's unique." So, HOW DO YOU MISS IT?!?! There's that and the no utensils, no drinks, wrong items and things from menus that I didn't even know existed ending up on my plate, everything else was awesome! You guys really need to get your poop together, in a Major Way!