Talk about a company in Brooklyn that treats their customers like actual people and not just a…read moremoney hoarding operation. The level of customer service was great, and I would like to personally thank Steve and Robert for all of their help. I have gotten 2 cars from here already (personal and for the parents) and shall be coming back for more! Guaranteed best pricing and they will not screw you over just to make an extra buck. They deliver the car right to your doorstep on a date that you choose and take away your previous lease leaving you feeling relaxed and worry free. They take care of all of the paperwork and all you have to do is enjoy driving your new car! I recommend them to all and even if you're not sure of buying, just give them a call for a quote and compare them to other leasing agencies. A quick chat is all that you will need to make the right choice.

OMG!!!!! I AM SOOO HAPPY!!! David got me in a brand new CX9 Touring 2021 in three days the BEST…read moreexperience ever and VERY professional, if I had a questions I would call David and he would always pick up. I will NOT be going any where else see you in 2023 went it time for other lease. I will be sending my sister and brother to New Auto Group for their next lease in 2021. David, Steve and Robert continue the good work. Thank you Sandra Bailey-Graves

I was looking for a new car as my lease was ending. These guys are quick, they got me my BMW X5…read morefast!! They even delivered it to my house! I went to a few dealers before them in NY and NJ but they got me the BEST deal! If you're looking to lease or purchase a car give these guys a visit. They are honest and reliable. Will continue doing business with them whenever in need of a car. Thank you so much Empire Auto!

I have been dealing with Empire Auto NY over at 7622 13th Ave for 9 years now. Let me tell you, not…read moreonce was I ever let down. These professionals know what you want and put you in the car you love. Each and every time they made me happy with what I requested from them at the time. I recommend HIGHLY if you really are looking for people to help you then Empire Auto Brooklyn, NY is the place. No others like them. You know what? It's about that time I give them a call again. Love these people. J. Peter R.

I visited this dealership to explore purchasing a car and was pleasantly surprised by my…read moreexperience. After doing some research on what I wanted, I spoke with Shaq, who was extremely friendly and patient. He allowed me to test drive the vehicles I was interested in and was upfront and honest, answering all of my questions thoroughly. Although I ultimately didn't buy a car, I had a great experience and genuinely believe this dealership prioritizes customer satisfaction.

Internet advertising price does it is not the same when you are ready to buy. On the net sell price…read moreis $15K but when you want to buy it is $17K and they say advertised price on the net is after $2k down payment and they point out to fine print below, what a scam, bunch of bozos! Stay away people! Internet Advertised Price Is A Finance Amount and Is A Balance For Financing with prime credit score after $2000 down payment. It does not include: Sales Tax, Registration, Inspection, Documentation, Reconditioning and any other applicable products.

Primo is the best!! He fixed a dent and some scratches in 2 hours and gave me a great price…read more Everyone else wanted to charge me $400-$700. The service here is great. I'm going here for anything I need. Thanks Primo your the greatest.

My mechanic who is a family friend told me that my car's engine and transmission had been leaking…read moreoil and it was a matter of time before it was going to fail on me. It was due to old age (239000 miles). Too bad he doesnt do engine swaps. Fortunately, I have a coworker who has a husband that owns a shop and was told that he just recently swap a engine with a low mileage jdm motor. Chris called me that same night and we went over the details on the work that needed to be done on the car. He was very informative and he went step by step with me about the engine swapping process. He even told me that he would pick up the engine and transmission in NJ for a cheap fee. I decided that Chris was the right guy for the job and told him that I would give him the car in three weeks to work on. When I arrived at the shop, I told Chris that I had other issues with the car. He told me that he will look into it but his main focus was to replace the motor and transmission first. During the time he was working on my car, he kept in constant contact with me. He would let me know what he was doing and if there was something that needed to be replaced, he would call me first for permission before buying the replacement part. Chris also sent me picture and videos while my car was being worked on. One of other issues that I had address to Chris was that my heater was only give me luke warm air at best. I had thought that my heater core was clogged and that it needed to be replaced. Turns out, Chris found that it was just my heater control valve that was broken and prevented the coolant to go into my heater core. For people that dont know about heater cores, it would cost 800 to 1500 dollars for the heater core to be replaced. By finding out that it was just the heater control valve, Chris saved me a boat load of money. About a week and half later, Chris finally finished the job and he delivered my car in front of the house. He even gave my car a wash and even detailed my car. I test drove the car with Chris sitting on the passenger side and was surprised how much power I had on the new engine. Transmssion was shifting flawlessly. Chris also installed a dedicated transmission oil cooler and filter to prolong the life of the transmission. I had told Chris that day he delivered my car that I was going on a trip to upstate for the memorial day weekend. He told me that if I have any issues to call him immediately. I didn't have to call him because my car worked perfectly. In fact, Chris texted me asking how my car was doing and I forgot to text him back. (Sorry Chris). I highly recommend Chris to anyone. Not only that he does excellent work, he genuinely cares about his customers. Other than my family friend, Chris would be the only one I would trust my car with. Thank you Chris!!!

After all the places I'd been to, then I seen this place and turned around to check it out. I'm…read moreglad I did. I've only had the car a day, but mainly it was Mo that made me feel comfortable. His honesty and hard work to make sure the car I wanted was in the best shape. If not, he told me right from the start. This is a place you can trust. Vehicles are good with fair prices and great service. ​

After posting the review and letting Joey Navon know that I had not just written a review on yelp,…read morebut also filed a complaint with Dept of Finance and BBB, I was contacted by Abe. Abe is a very reasonable man, who was very apologetic and wanted to find a way to remedy the situation. I didn't agree to the initial suggestion to cure the problem, but he agreed to resolve it in a manner that was acceptable to me. I would lease from this place again if dealing with Abe. Abe has been on my back to resolve the issue, understanding and has really made an effort to offer a white glove treatment.

this was the worst dealer around. The owner didn't give a shit about anybody but himself. He told…read moreme a lemon and he knew it was a lemon. I bumped into his ex-wife on the job told her the story how he screwed me. And then he tried to make it right, but the damage was done already.. In some short words, the owner is a scumbag used by French.

Have no idea how this place continues to sell cars. They're rude and the dealership couldn't care…read moreless about you after you buy or lease a vehicle from them. After I leased my car, they never called to let me know my plates came in, so i called several times and finally found somebody who did their job. I went to straub to get the plates and they said here you go, never offered to put them on the car. Went back today to replace the battery in the remote, service was closed at 2:00, i walked in at 2:04 and the finance person said it's too late. Great customer service. Never apologized or attempted to find somebody. I'll make sure to let everybody know about my horrible experiences. In baseball it's called 0-3.

You will never meet a more trusted person in your life. We have used Tommy for over 20 years to…read morekeep our cars running. The only reason my car is still running beautifully at 270,000 miles is Tommy's expertise as a mechanic. I could list many examples - but one that comes to mind is one day I couldn't get my emergency break off. Tommy got in his car and came to help me. He takes pride in his work and is always in high demand. Best kept secret in the area!

When was the last time you felt good about taking your car in for servicing? I can't say enough…read moregood things about Tommy! We brought him my daughters VERY old Lexus, and he essentially brought it back from the dead. Not only did he do a thorough diagnostic, he was so patient explaining to her the issues, solutions, pricing, expectations, and timing. He was even able to fix a problem the dealership had told us was "unfixable". We also felt his pricing was very fair. I now bring my car to Tommy as well, and would recommend him highly. Tommy is a Car Wizard! Thank you, Tommy!

Great crew to work with. I recently leased a new vehicle through Alpha Auto. When I first called…read morethey helped me with suggestions on various packages and options on the current car market. Walk me through the process and helped to choose a car for me. When was ready they notified me in advance and delivered it at the scheduled time. The car was in spotless condition Alpha Auto made sure of that. Overall very transparent and easy process. Thank you so much for my new car. Defiantly coming back :)

Once again, best experience possible, two more beautiful cars into me fleet…read more Thank you Alpha Auto.