Very helpful and very informative They have very good and…read morereasonable prices I will definitely be attending every even they host

Couldn't be bothered to respond to an inquiry through their website or return a phone call.read more

I've been there a few times to buy computer equipment and was pleased.read more

(Copied from my Lincoln warehouse review of JustBid)…read more I've recently discovered JustBid (FKA Prime Auctions) and it's been very helpful in saving money for some things my mom needs in her new residence. The vast majority of this inventory are returns, overstock, dead stock and damaged boxes. Once in a while you may find non Amazon inventory in brand new condition. Quality of products can be hit or miss since you're basically buying products sight unseen from Amazon without the benefit of return guarantees. The website categorizes items (New, Open Box, Pre-owned, Incomplete, Damaged), but it's "buyer beware" so you have to be diligent. Calculation tip: factor in the 15% + $2 fee, then sales tax per item before bidding. There are various rules in play when it comes to claiming your items so be sure to read and understand the FAQ. One rule to emphasize is appointment times and deadlines. Don't delay making an appointment once it gives you the clearance to do so. Appointment times fill up quickly and if you miss it, you forfeit your purchase without refund and a penalty fee. Also be sure to come within 15 minutes of your appointment time. They cannot accommodate early arrivals or extremely late arrivals. Of course I learned this the hard way. Bring your own tape and box cutter to the warehouse so you can inspect your haul on-site. If there's an issue, you need to email them immediately. Make sure you have everything that you came for and that they are in the condition listed. The company gives you a short window regarding disputes and returns. It's a bit of work, but the savings can be worth it.

We walked into JustBids already bracing for friction…read more For anyone who hasn't been: this isn't a wander-around-and-browse type of place. It's a warehouse pickup system. You win your auction online, you pay, then you show up and they go pull your item from the back. In theory, smooth. In practice, dependent on systems behaving. We were trying to return something, and of course -- a brand-new program update had just rolled out. What used to be "return to any location" is now "return only to the original store." And we found this out mid-transaction. Sean had to be at work. We were on a clock. The math was not mathing. This is where Alex comes in. Instead of defaulting to "that's the policy," he actually worked the problem. Checked the system. Asked questions. Double-checked options. Explained what changed without sounding defensive about it. He was helping other customers in between assisting us, but never once made us feel like we were in the way or slowing him down. That balance? Not easy. He kept the energy steady -- friendly without being fake, conversational without losing focus. You could tell he takes pride in doing things correctly. And somehow, despite a system change that even he had just learned about, he found a way to make it right that day. No unnecessary runaround. No attitude. Just effort. Parking here is usually... a competitive event. I've circled that lot before like I was hunting prey. But this particular day? Shockingly calm. We got a spot quickly, which felt like the universe cooperating for once. The warehouse itself runs efficiently. You check in, they retrieve, you're out. It's not glamorous -- it's functional -- and that's the point. The only real note is that the new return policy probably needs clearer communication so customers aren't caught mid-surprise. But honestly? The way Alex handled it overshadowed the inconvenience. We'll keep coming back. We always do. We somehow accumulate an unreasonable number of trinkets and "why did we bid on this?" treasures from here. Alex deserves recognition. When frontline staff choose to problem-solve instead of policy-shield, it changes the entire experience. If you see him at the desk, you're in good hands. (Btw some of the items I have purchased were under 3.00 so the value is out of this world . Totally worth it .)

it's pretty hard to get in touch with some one I've been leaving messages for a return call…read moreregarding buying a product pallet for the last three weeks and still no response

We've been doing business with RL for the past 4 years and for the most part with positive results…read more RL deals in liquidation and customer returned merchendies , some perfectly good and some with defects ( which was why they were returned to begin with ). It is a fantastic outlet for those are looking to resell at a decent profit or if your just buying for personal use. However given the source of the merchandise and because it is an online auction you must do your homework and be willing to do the research to find the best deals , there is definitely a learning process. With that said my only real complaint is that whomever is doing their photography needs to take more care in making sure the photos come out NOT blurry especially when showing item model numbers . If I'm bidding on a high end lot I need to be able to fully research the product before placing my bid . In closing I can honestly say RL Liquidators is worth checking out but you must do your homework because this isn't Walmart . Take the time to preview and if possible talk to experienced buyers , you'll find most of them willing to share those important tips and tricks that can insure a very positive experience.

I come here at times to pickup auction wins. Staff is generally cool. Both clerks and runners. Not…read moremuch to say other than this auction outfit has expanded big time in the past 18 months. Added 4 new Sac area locations. Natomas, Roseville and East Sac.

They were great and very kind. Need maybe a better sign to know where to in at but totter then that…read morethey are helpful.

The bidding was fine, but I was trying to change my user id because I did not recognize it. I was…read moreable to log on and get my password reset, but didn't get the assistance with the user name change.

Staff are very friendly and work hard. I have picked up from this location over a dozen times and…read morehave never had to wait longer then 10 min. I also appreciate the numerous pictures they take of each item which is a lot more then the others. I think for the most part they say if item powers on or not.

I am so grateful to David Sobon for his help during our "Behind the Velvet Curtain" fundraising…read moreevent for V-Day Sacramento. He was extremely gracious to agree to help us just a few weeks before the event, and his expert advice helped the evening go smoothly. He was able to raise a significant amount for our beneficiaries in a matter of minutes through a Fund-a-Need during the intermission of our show. Mr. Sobon is a great asset to the Sacramento nonprofit community, and his talent and passion for this role is obvious. We look forward to working with him in the future!

Their website does not exist I called the phone number…read morelisted on Google. A man answered by that name. I proceeded to ask about the procedure for auctioning some of my fine art. He interrupted me by saying I had the wrong number and hung up. No explanation.

Never a single bad interaction here! Carolyn (sp?) is always so friendly and it's always a very…read more quick and easy process picking up my items. Plenty of parking as well. Thanks so much!

Carolynn has helps me so much! She is very friendly, professional and truly cares about her…read morecustomers. I wish she was at ALL locations. It is hard to find someone who actually likes their job. When you see and talk to Carolynn, you can see truly likes her job. Not to mention, she is very good at it. Her customer services skills are amazing!!! She is why I place bids and shop at That's Cheap!! Good Job Carolynn, keep up the good work, you are an asset to this Business.

Scott was really friendly and beyond helpful during our last trip to Sacramento…read more I will be happy to refer this company to anyone who needs his professional services in the Sacramento Valley area.

Scott and Debbie are true professionals. We used them to "pick" our house of everything they…read morewanted to sell online. They not only cleaned us out (good!), they also cleaned up after themselves! They know what they are looking for, and they know how to pack things up so nothing is broken in transition. We have many Asian valuables and also many vintage and antique items. They recognized the worth and made plans to sell them appropriately. This is THE place for estate liquidation and downsizing. Thank you Scott and Debbie!

I'm a local agent in Sacramento and I have worked with Amy a number of times. She puts a great…read moredeal into the appraisals that she does, taking tremendous care in the details and is very familiar with almost every area/city/community that I have asked about. She has helped both buyers and sellers of mine, and is patient, especially with clients that require special attention or are in sensitive situatons (divorce, death, etc). I appreciate anytime I get to work with Amy!

As a colleague in the appraisal industry, Amy has been incredibly responsive and professional…read morewhenever we have referred clients her way. We always receive positive feedback and appreciate her collaborative nature in our local market. She is very educated and giving with her expertise, serving as a leader providing educational opportunities for fellow appraisers in the Greater Sacramento region. In our industry, it is often tough to please both parties in a transaction, and I believe the number of 5-star reviews and the length of time they span is a great testament to her as a solid appraiser.