Words cannot express how incredibly grateful we are to the Hines - Rinaldi staff in handling the…read morefuneral services for our father. Having to plan a funeral while still grieving is one of the hardest things to do. But Ben, our funeral director, could not have been more compassionate and patient. He listened to our every request - big or small and delivered the most beautiful funeral service. His communication skills were unmatched and even on his days off, he would answer any question we had. The life journey display was amazing and really made for a true celebration of life. At the service, Ben, Joe and George were helpful not only in tending to our guests but providing the emotional support we needed. The viewing, mass and cremation were seamless as they took every responsibility out of our hands to allow us to grieve with our loved ones. We could not have asked for a better experience.

From the moment we entrusted our father's care to Hines-Rinaldi Funeral Home, we were met with…read morecompassion, professionalism, and an attention to detail that exceeded our expectations. MJ, Mr. Stallings, and their entire team took such amazing care of every aspect of the service, allowing our family to focus on honoring our loved one's life and being together. When we saw our father, he looked peaceful and truly like himself--something that brought deep comfort to all of us. The funeral felt more like a celebration of his life than a goodbye, and that's exactly what we hoped for. Every step of the way, MJ and her team treated us with warmth, dignity, and grace. We are so deeply grateful for the love and care they showed not just to our father, but to our entire family. They helped create a beautiful and memorable tribute that we will carry in our hearts forever. Thank you, Hines-Rinaldi, for everything. T. D.

I am surprised to see five star reviews on this location. I guess it's just solidifying with me…read morethat the person we had really was inexperienced. We were recommended this establishment by the hospital as a privately owned funeral home. We have never put a funeral together so we're looking for direction. The highlights were they were available 24 seven and tried to answer our questions although the answers were not always correct.However when there was an issue they did try to resolve it immediately. The issues we had were: answers being "whatever you want "which doesn't help when we don't know what we're doing. I've never seen a viewing where they left the room empty with no chairs whatsoever we had to ask and then they put out about 15 chairs. There was only one person at the funeral home during the wake no one greeted the guests at the door or directed them. The day of the funeral our limo driver was a giggly young lady who did not know where she was going. She needed directions to the church and she got lost on the way back from the cemetery. These are things we do not need to think about during a funeral. I hope the young lady who was our "funeral director". understands that she's not directing much when people do not respond to what she is saying everybody stood at the cemetery looking at each other waiting for the next step. It was extremely awkward. I hope with some staff experience and some positive changes that this place will go back to the five star ratings that it's gotten before. Reading the other of reviews I agree that Sherri is extremely professional she is the one we communicated with through email. Our funeral directors name was Samantha. I cannot comment on the price as funerals in general seem extremely expensive I believe that these concerns will be addressed

As we know funerals are and can be a very emotional time. With that being said Sherri and her…read moreassociates made everyone and everything go with ease, made us feel how much she truly cares. Sherri is a compassionate person and my family and I truly appreciated their true compassion. My Step Father was ready to be at peace and he finally looked at peace, that's how I can visually remember him thanks to Harry Witzke Funeral home. My family and I thank Sherri and her associates from the bottom of our hearts. They made an emotional time a pleasant experience. Thank you!

We had an absolutely horrific time today at the funeral of our father. We planned and did the…read moreservice completely ourselves so on the outward appearance everything went well. But we paid extra for them to Livestream it and that was completely botched for our out of town family. Right before the service began we were told that the final paperwork they insisted we do that morning wasn't correct and we couldn't proceed and we were confused, until our pastor explained to them how they were wrong. It was very traumatizing! And this all had been planned and paid for a year before! They are unprofessional and disorganized!!! This was their Laurel location. This is just a tiny part of the many problems we experienced. Next time we would go with a bigger funeral home like Hines Rinaldi in White Oak.

The professionals at Donaldson were amazing. I contacted them when my mother was in hospice, they…read morehandled everything and made it really easy for me when my mother passed. They explained everything in detail. Since it is family owned and operated you know they deeply care about the service they provide.. Highly recommend.

We are enormously grateful to Donaldson Funeral Home, Clarksville, for the outstanding care we…read morereceived when our Mom passed away in September. From the first phone call through the final visit, Lenny and John took gentle and respectful care of us throughout the emotional process of our Mom's final arrangements. Every step of the way, our interactions with them were personal, kind, caring, compassionate, and trustworthy. We recommend the outstanding Clarksville team and beautiful, spacious location wholeheartedly. Though we hope not to need their services again in the foreseeable future, we do indeed feel we have made new friends in our community.

This place was awesome My family member looked like himself…read more Very pleasant and funny ppl You need laughter in your life this time of difficulty!! We as the Johnson family really appreciate you

We are deeply grateful to Howell Funeral Home for the compassionate and professional care they…read moreprovided during our father Harvey Brown Sr., funeral. From the planning to the service, every detail was handled with grace, patience, and respect. Their support made a difficult time more bearable, and our family felt truly cared for. Thank you for honoring his life so beautifully.

The service was great. They were accommodating and has been updating me with all the pre…read morepreparations.

Thibadeau Mortuary Service was a real blessing for my family in a trying situation. Several family…read moremembers provided their urns at the last minute, and we were having the celebration of life in a different state than the original funeral home. We needed help quickly to accommodate family so they could get my mother's ashes before they left the area. Thibadeau took care of us at our convenience, we were able to drop off and pick up, a gentleman even helped me carry the heavy veteran's urn to my car. An experience that I expected to be awkward, was made comfortable by caring and respectful staff, on the phone, by email and in person. We will appreciate their kindness forever.

WHAT A JOKE !! My mother passed away on the 15th, and was scheduled for cremation on the 17th…read more.. I was told four times that payment needed to to be in full by the time of her cremation otherwise she would be transported to the state facility, of course I got upset and emotional on the phone with the last phone call and voiced my opinion and emotions, 1 hour later I was called from the director and told that she would have to be removed because I verbally abused her employees and that they have a zero tolerance policy for such Behavior, seriously?? They kicked my deceased mother out of the funeral home because I got emotional and upset what a joke!!!

My mother told me that she and my father had decided to be cremated. My father was was in an…read moreassisted living facility in Glen Burnie and I had looked at a few places that were incredible in price....and that is not a compliment to them, trust me. I came across Simplicity looking for cremation services in Glen Burnie, I had emailed them about pricing as I was told by Hospice of the Chesapeake that I needed to start thinking about arrangements. We had known his condition was getting worse on Saturday, but the Hospice believed he had a few more days....it ended up only being hours. I sent out four emails of established places that HAD email addresses asking for information and prices. In those four emails, the only one that has been returned was from Simplicity. Mind you at the time of sending the email, I was simply trying to get the ball rolling. I happened to open my mail after getting a call from the ALF that my father had expired and I just felt it was a sign from my dad that we should move forward. I phoned and Celia answered the phone. From the moment she did, I just felt a connection to her. She explained the process, answered the questions I had and we proceeded with having my father's physical body picked up by the facility. We made an appointment time and I gave the family the details so that we could see my father off. This is probably one of the questions I should have asked, but having never ever dealt with arrangements of this type, it simply slipped my mind, which is how is someone laid out in a direct to cremation. That said, my father was covered and he was in a room that was much like your normal looking funeral home inside. It's quiet and peaceful, but the facility itself is in a office front/business park. Having said that, the price reflects that. Having seen some of the prices with the biggies around town that have their PDF's posted online, you aren't being soaked for the entire insurance policy that is meant to help your loved one go on without the other. You aren't paying to pull up to a big, pillared building with 90 employees inside directing you to your loved one or maintaining the big cars that are outside. Most of all, if you have a parent who is in a fragile condition like my mother is at the moment, it's easier on them. She didn't feel she could handle all of the people that come with a funeral, so this eased my mind. Celia was professional and understanding of all of our issues, explained the process, we selected an urn and a piece of jewelry for my mom that she can have with a little of my father next to her heart. There is also preplanning which I will be getting into once I get the affairs of my father out of the way. With all the paperwork and calls that you have to make, this will be very helpful when the time comes for my mom. I hugged her when we all departed and I knew from her hug that she is a caring individual.....you just know when something is real and a person cares. In the end, we went to lunch and celebrated my father's life with the family and we will have a celebration at his church next week with those he cared about. Isn't this what it's suppose to be anyway? When it's all said and done, I feel like my father would have rather had *Simplicity* (fitting name) and us enjoy reminiscing about his life, not crying over a coffin because as believers, he is simply not there. Even with planning for celebrations of his life and paying for his cremation, we are nowhere close to what the big guys around town wanted for. If this is something you are thinking for your loved one, this is definitely something to investigate for yourself. As odd as I feel writing about our end, there is just something to be said for this process. I highly recommend Simplicity.

We had an exceptional experience with Kirkley-Ruddick for my mom's funeral. Everyone on staff was…read morevery attentive to our needs and provided great service. Especially Sharon Unitas who was our first point of contact when we began planning of the funeral. She demonstrated empathy and gentle humor to make a sad task a little easier as she helped guide us through the process.

Sharon was absolutely amazing in this very difficult time. She and the people at Kirkley Ruddick…read morewalked us through everything, always took our calls and emails and made sure to remove a much stress for us as possible. They really put the families first in everything leading up to and including the service.