First time Pt who needed to be seen asap. I needed immediate attention. They took me the same day…read moreand on time. The Front desk people were very friendly, efficient and organized. The medical assistant was very kind. I saw the Nurse Practitioner Tom Sippit and was very impressed with how I was treated. He allowed me to ask questions and explained all medical information clearly. He was kind, respectful and delivered high quality care. I have now changed over to this group due to the professionalism and communication Of all. I highly recommend this practice with such experienced providers.. Thank you Tom and the team. ... from CMM apt on July 29

I have been dealing with this office for almost a year now. HORRIBLE BILLING DEPARTMENT. I have…read moremade probably 8 phone calls to both them and my insurance in the last year trying to get a COVERED PCP visit to actually be covered. The office filed the first claim incorrectly and it has been an absolute nightmare since. I have appealed the claim ect ect and have received no help. I get a call this week that they are sending my bill to COLLECTIONS. Which messes up your credit even though THEY KNOW there is an ongoing issue. HORRIBLE OFFICE AVOID AT ALL COST. It isn't even about the money its the principal of the matter. There is 0 reason an assigned PCP visit should be my responsibility. Shame on you.

Everyone was so nice caring and professional! Nice atmosphere and I highly recommend!read more

We were told multiple times that we were in-network and even confirmed before scheduling. After…read morereceiving an unexpected bill, I called for help but couldn't get any assistance. I was directed to leave a message for the manager, who was incredibly rude and unprofessional when she returned my call. Instead of helping resolve the issue, she informed me that my father's upcoming appointment would be canceled since he was "out of network," and placed all the blame on the intake department. Very disappointing experience overall -- poor communication, lack of accountability, and no compassion for patients or their families. I would not recommend trusting this facility with your loved one's care.

Dr. Dowdy has been my primary physician for over 4 years. She is kind, considerate and very…read morethorough when completing my yearly physical, making note of my current medications and referring me to specialists, if needed. I especially appreciate her understanding of my allergies and drug sensitivities. Recently she followed up on a call from me for a needed prescription refill and it was on her day off. I am very fortunate to have a physician, who goes the extra mile, when I am stressed and forgetful. Thank you Dr. Susan Dowdy, and thank you to all your attentive, professional staff. A special thanks to Rose, today. Your help is greatly appreciated.

I had an MRI done hear yesterday....I was nervous but these people made me feel so comfortable!…read moreCheck-in was fast & easy. I had my lower back & neck done. My technician, Adam was great! He was professional, knowledgeable & very very helpful. He kept checking in on me, via microphone, the entire time, which really made me feel relaxed & safe!!! I left thinking this wasn't so bad at all & if I had to I could do it again...as long as it was here! Thanks AMI for making my experience a lot more tolerable!

These people are awesome. Both my son and I have had to have MRIs in the past month and both times…read morethe staff was very friendly and helpful. My son had to be sedated because he is claustrophobic and they ran the iv and got it on the first try (which is something we have had issues with in the past.) Today, I had to have an MRI on my neck. I got to use their larger MRI machine because I am a bit claustrophobic as well.

Easy to get an appointment and I appreciate that management is hands on and communicative. They are…read morea new office which is modern and clean.

had to find a new Peds do to the closure of ours. I love this place! Everyone is very friendly…read morehelpful, and welcoming! Monica use to work at my old Peds and by luck she actually works at our new peds! She is awesome and makes it feel just like home again! very friendly staff! I'm glad I found this place!

I've come here two times now and I think it's safe to say if you want to get treated like a human…read morebeing don't come here. Everyone is rude and horrible customer service. I came in beginning of year thinking I had Covid or something very high fever. Ended up positive for flu dr comes in and says "wow you actually are sick I thought you were faking for a note for work" like I had a fever and severe chills. I should've known to never come back. But I did a week ago because of uti symptoms long story short I did indeed have a uti so I got a call from the pharmacy about a prescription which is the only reason I knew I got a call two days after having medication for results. You guys should have called before my prescription even got filled. Well now fast forward I throw up the medication so I call to see what I need to do and I get told to keep taking medication. Well okay don't I need to test afterwards to make sure specifically since I threw up an antibiotic and the girl goes oh yeah come back to get tested. She wasn't going to tell me to come back until I asked. Horrible malpractice why would you not tell a patient who has had kidney infection prior to come back after antibiotics when one was thrown up how can you guarantee it absorbed at all without a test. (I forgot to add that when I left a swab and pee sample I wasn't told to leave my name nor was there a label. The box that I was told to leave the sample had other peoples samples unlabeled as well not sure how they keep track of who's who's) now I get to come back and pay another fee just to get tested.

Have been going to AFC for needed lab work for a while now, and have always had a great experience…read more Recently I was mistakenly sent a large bill from the 3rd party lab that handled the testing (Quest Diagnostics). Katie with AFC spent a significant amount of time working with Quest to get this bill quashed. Excellent customer service, I'd highly recommend AFC to anyone!

AFC is so efficient. I love being able to get care so quickly and from such competent doctors. Dr…read moreSmith was fantastic. Thank you!

yes. I actually had to go there after a bike accident. Waited about 10 minutes at the front desk…read morelady was awesome. Nurse practitioner was very focused on my injury. I took very good care of me. I was in and out in 30 minutes x-rays and prescriptions . I live in the neighborhood. I would definitely go back if I have to. Hope I never have to, though.

I made an appointment in Feb 2024 to set up care, and transfer my medications. For months, I…read morestruggled to get my medications refilled, and every month had to call to get them to send them. In June I called to once again ask why my medications weren't able to be filled and was told I needed to make an appointment. I did because I was leaving in a couple days for a trip. The office has charged me twice for an appointment because they couldn't get their shit together. They are unorganized, and their patient advocates don't listen, and don't care. I wouldn't go back, they treat you like a number instead of a person.

I will give all the people whom work here a five star.The nurse so warm and helpful ,My son doctors…read morejames is so incredible and so so smart,love this place