My small web based company recently started using the internet services from PANGAEA. I can not…read moreexpress in words how awesome the customer service and service has been. They resolve complaints and needs very quickly. My service has never been out and my speed has been efficient and consistent. I could not ask for better than PANGAEA. Thank You, Tonya Portis Puppawrazzis

I have used Pangaea for my business internet provider for the last 8 years. It is a very good value…read morefor the money,it would cost me much more to have AT&T Internet. I love the personal service they provide, you can always speak with a real person when you have an issue whether it be a billing question or a technical issue. I would recommend Pangaea internet to everyone!

This place is a joke - 1 star is too high. Waited 20 minutes with no movement from any staff or…read morecustomers. Trying to turn in equipment so I'll go to the UPS store tomorrow- because their customer service via the toll free number said that's an option. Don't waste your time.

Customer service in store is terrible. Two associates working. Very slow with customers. No one…read moresays hello or greets you at all. You are met with a kiosk and need to sign in with no information on wait times. Sitting here over an hour to return equipment.

I wanted to do this on Google, but couldn't find one. Experience with this company is bad even when…read moreI'm not their customer currently. So my neighbor decides that he wants to try them. The tech shows up at his house and that's the last video I've seen going on two days. When they were running lines to his home they somehow disconnected my Spectrum Internet in the process. Damaged or disconnected my line. This is so unprofessional. Who are they hiring to do their jobs? I actually did have them years ago for DSL. It was down more than it was up. Very unreliable. Then one day they made a mistake and ported my number and Internet to a new customer leaving me down for a week. At the point I went back to Spectrum. No problem until once again Frontier shows up and their tech damages my line. This company is a pain. Beware.

These people are scammers. Don't trust this company. They gave me a 8-12PM window to install then…read morecompleted stood me up. Cant even speak to anyone either. Don't touch this "company" with a 10ft pole. This is in simpsonville, SC

Please be careful if you have a parent that goes into the store to upgrade their phone, they might…read morecome out with 2 phones, one that can no longer be used as a trade in for Verizon, even if the transaction is canceled and almost $1600 OUT OF POCKET. Chris explained that this was a better deal, and if my mom wanted to simply lower her payment, it possibly was, but she just wanted the latest phone. We just returned the new phone, are sitting in AT&T, getting the same phone that she wanted, and only one, and she is saving $50 per month. The lost a 20+ year customer by selling her something she didn't want, nor need. The other skinny gentleman there was invloved too, but I didn't catch his name.

The store hours say its open at 9am. We sat out front for almost 20mins and no one even approached…read morethe door.

Called 3 times to get service told them. My phone number no call back ran a customer service…read moreBusiness customer service is key computer was not working could not process my order on second call first call she tried excellent but told she would call back No call back 3rd call Dan told me again call back I'm not calling again un believable I'm tired of calling there customer service getting nothing done un believable un believable!!!

Don't come to them they literally acted like they didn't care for what I had to say all he said was…read moreno and hung up when I asked if they did internet service were I lived and I was like rude

I am a new customer and I wish to commend the Spectrum employee who helped me select a phone,…read moretransfer from another carrier, and set up the phone. Von Goodwin is calm, knowledgeable, and skilled in mobile services and customer support. I enjoyed working with her and am learning my new device and IOS. I recommend Von at Spectrum on Woodruff Road in Greenville, South Carolina.

We hadn't had any issues in our 12 months of service. When we moved, AT&T offered us a better price…read morefor a faster internet plan. Spectrum made it incredibly difficult to cancel the service. We had to call multiple times, they made us talk to retention, they still couldn't beat our new service price. When I went to return the equipment, I was told our service had not actually been canceled yet. So, a month after we moved, they took another autopay and have refused to refund it.

Hi! My mom and I went into the new location for this store and were immediately greeted with a…read moresmile and a "How can I help you?" The new store was very clean, put together and the employees were very helpful. I needed to get my phone upgraded as mine was very old and had questions about the new phone, the prices and just questions in general as one does when upgrading a phone. Judge was our helper in the store that day and we highly recommend asking for him when you stop into this store. He was not pushy and we could tell he was simply looking out for the best for us. He helped us upgrade our line to save money monthly, he was knowledgeable on every question we asked and even walked us through setting up auto-pay on a billing cycle that we wanted that we didn't know was an option. Let's just say it was a great experience and if you are looking for a Verizon store on Woodruff or in Greenville, we recommend this location and asking for Judge to help you. He will walk you through colors, find the best deal for you and be honest, something everyone needs. We will definitely be coming back to this store when needed.

As soon we walked in we were greeted with an attitude, when I asked for an upgrade to a new phone…read morehe cut us off by saying to what type of phone with a sarcastic attitude. And once I said to a newer iphone like the 17 again cut off with an attitude saying that they have to be order. Then I asked if it's just this store they don't have it or all the store and he said "I don't know, you will have to go look for it and go online and look for it yourself" again just being rude and with a attitude. This store has yet to become better for the past 3 years.