Thomas was our driver and he was phenomenal! He was very polite, prompt and made sure we had a…read moresafe, fun evening! Thank you Thomas! It has been a pleasure dealing with this company! They have answered so many questions and concerns all along the way and have been greatly helpful and accommodating! Thank you for your Bussiness!

My experience with the customer service is similar to some of the reviews below about the office…read morebeing rude and claiming to be "super transparent" about prices. I usually get a bus service 4-5 times a season and have never had an issue like this. I booked a Sprinter from 716 Limousine for the 1/12 Bills game and was quoted with a base rate of $695 plus a 20% gratuity and 4% fuel surcharge (~$867 total), but after changing my time to pick up time and discussing with them, my new charge came out to $933.72. The extra $66 was what I had assumed was the charge with the added time, as I was told it would be "not that much". Also, this was on my invoice before the game and up to the afternoon of 1/13 as seen below. Without being informed, they had processed an extra $190 charge labeled "Additional Charges 1" bringing the grand total to $1130.72. I did not receive any documentation of this beforehand and when I called to discuss this, I was told it was for the additional time. I was also told that "their staff was well trained", so there is no way they could have been wrong about the pricing ahead of time, and that, "they were very transparent" despite not sending me updated price documentation. Out of the dozens and dozens of buses I've taken to Bills games, this was by far the least transparent, and the most expensive. Not once have I had the price change like this without advance notice and then have the company imply that I should've known. You don't have to look far to find better, cheaper options. Book with someone else. Also shoutout to our driver Dave. 5 Stars to him.

Mo helped set up my early morning pickup and hour drive to my hotel with such care. He not only…read morechecked in on me the day I'd arrive, but also contacted me as I deplaned to guide me where to quickly get my cab. The very nice driver who drove me was professional and friendly. The van was very clean. Mo asked me to call him when I arrived at my hotel and even called to check in on me the next day. Flying into a new place at 1:30 am as a single woman for an hour long drive and checking into a hotel in the middle of the night is a bit scary, but knowing Mo was caring for me ride for my volunteer delivery job made me feel extra cared for! I highly recommend this company!

Great driver, pricing, quality, professionalism, ability to cross border-- requested same driver…read more for my return trip. So glad I got an individual taxi vs the multi/stop & expensive mini-vans (which baffled me a bit.)

If a bonus star was an option Status Limousine would be deserving of this! Dan and I used Status…read moreLimousine for our wedding in 2018. They were professional from the moment I called and walked in to meet the nice owners. They let me look at their limo options and even go inside to check out the cool interior details! We settled with the white Escalade SUV limousine and was extremely satisfied with this choice. The limo first picked the groom (my husband and always + 1 Dan) and the groomsmen at our house and dropped them off at the church. The limo did arrive a little early but was patient and professional. Once the limo picked myself and the bridesmaids up at the Mansion the limo driver opened the doors and was very kind. He dropped us off at the church and waited for us to come out. I wish I remembered his name because he was awesome!! The bridal party, Dan, and myself took photos at the Albright Knox, the rose garden, and Hoyt Lake. It started to rain at the Rose garden and the limo driver let us borrow the umbrella which was appreciated! Status Limousine provided us with a smooth fun ride, good music, ice, and flutes! I would recommend Status Limousine to anybody for any occasion because you know you can trust them! Dan & I cant wait to use Status Limousine for our next special occasion!!

A couple weeks ago I planned a party bus to the Bills game, emailed a bunch of companies for…read morequotes, Status replied quickly (they also had the best rate) When confirming over the phone as well as the phone call to confirm the week before (2different workers) were so nice! Made it easy, I remember once we got off the phone I thought "Wow, they were so friendly". Day of, Mike our driver shows up-Down to Earth! Mike was so helpful, helped us set up our tailgate, gave us suggestions on where to set up, what area to claim, I even caught Mike cleaning up after everyone!! He helped unload all our crap and load all our crap at the end. We even had someone lose their phone and Mike was very helpful with looking and taking care of the situation. Mike was fun! If you ever been to a Buffalo Bills game you would understand the state everyone was in after, in a professional way Mike helped us gather everyone and keep us in line, which was much appreciated. I highly recommend status for their wonderful customer service!!

Tony was amazingly responsive by both text and email and helped coordinate a Wednesday birthday…read morelimo adventure for 23 ten- and eleven-year-olds. Carlos, our driver, is a saint. Truly. He patiently endured a moving karaoke concert featuring aggressively screamed lyrics from Morgan Wallen, Justin Bieber, and Michael Jackson. The party bus itself was "SICK" (official kid review) - spotless, spacious, and easy to blast music through Bluetooth. Decorating was flexible too: DIY the day before, decorate day-of, or let staff handle it while preserving your sanity. But honestly it didn't need decorations with the lights and the presents lining the windows. Payment was easy to take care of ahead of time, which meant zero stress on party day. Huge thanks for helping create an absolutely epic celebration for my kids -- and extra thanks to Carlos for surviving the chaos with his hearing, patience, and sense of humor intact.

The driver (who also may be the owner) is an extremely aggressive driver and made me feel very…read moreunsafe. Among some of the unsafe maneuvers he made, included speeding, swerving between lanes, tailgating, and after becoming impatient while waiting behind two cars turning left he swerved around them to turn left in front of them, speeding into traffic. He should have his license revoked. Do not hire this company for your car service needs!

Excellent service from start to finish. We had an early Sunday morning flight and the driver showed…read moreup early, was courteous and very helpful. i do not hesitate to recommend Aeroblack to anyone require a limo service.

We please with there Black car Services Downtown Any time we need car Always there for us Great…read moreterm work Excellent Service Best Regards

Booked through email communication to take us from Buffalo to Niagara Falls about one weeks in…read moreadvance. Our driver was Issah he was right on time, very professional, the car was very clean, he knew where he was going and very accommodating. He sent an email the day before the end of our vacation confirming him picking us up at our hotel and he was early to arrive even though we had a 6:30 am pickup which worked out great for us. I highly recommend his service. Thank you so much Issah you are great.

Booked a cab via internet and email communications for travel from buffalo to toronto about 2…read moremonths in advance meant to be after return from a cruise. Then 2 days before leaving on the cruise emailed them to confirm the pick up and then the chap emails back saying the agreed price has gone up by 50 dollars. No communications about it. Further emails were ignored. So we cancelled and booked with someone else. Lucky that we checked else we would have arrived and they would have held us to ransom at the time quoting the higher price!

Disrespectful drivers and owner doesn't care. Drivers come into a mobile home park at 7 am blaring…read moretheir radio, with the bass up high as if they have a sound system in a company minivan. I politely asked the driver, one day, to turn it down next time and he didn't care. I told him I'd call his boss, and he tells me "I don't give a fuck". Real classy and professional. I called the owner, he said that was uncalled for and he would take care of it yet here we are a weeks later. This has been going on for a few months. Not everyone cares to hear "beats" at 7 am.

I would give zero stars if possible. Car was filthy, driver was rude, he dressed like he was going…read moreto a Kid Rock concert and he drove erratically. Not what I'd expect from limo service.

I was looking for shuttle/car service that was reliable and that would take me from Buffalo…read moreInternational Airport to Niagara Falls, Ontario, Canada and back that was reasonable, reliable and had great service. This company had 5 star reviews on another website so I checked them out online and in emailing the company with my questions, Cory answered my questions and as a bonus I booked 3 months in advance and was able to use their winter discount special! The drivers I had for my round trip, Bill and Paul were prompt, professional, and friendly and you don't share the ride with anyone. I would recommend this company without hesitation! Don't forget to tip your driver at least 10 to 15%!

Great experience being picked up...driver text me before my flight and gave instructions on where…read moreto be picked up at the airport and the time - perfect!. Then you get to the return. Nobody from the company called or text the morning of pick up so I sent an email to the owner Cory and text my prior driver. It's an hour before we need to leave and nobody has set up a time or confirmed our pick up. I finally received a text from Cory to say he would be on time and then had the nerve to chastise me for checking up on him and told me to be patient. Funny, I get ghosted from Cory with no direction on a pickup and then he has gall to blame the customer. He then proceeded on sending multiple harassing texts to show his immaturity. If you have a flight, I wouldn't expect to make it if Cory is in charge however expect to get talked down to the whole ride. DO NOT USE THIS SERVICE!