I realize it's company policy, so this is a corporate complaint, not an individual store. I'm…read moretrying to do an exchange for a slightly different item because my son bought the wrong one. No exchanges or returns can be done unless you have the receipt with you or they can look it up under your reward #. I don't have a reward # and it was bought last month, so of course the receipt is lost. Just irritated!!

My husband and I went into the store, which was our first mistake. there was a they them behind the…read morecounter with a mask on eating a doughnut as he handled the copies that he needed to make lifting the mask up and down to consume his donut while on the floor he was helping another customer who happened to be my husband when I was trying to match paper, so I stepped behind the counter to look at the paper colors upon which he lowered his cotton mask and yelled at me to get out from behind the counter. I simply replied that I was trying to match paper and he told me if I wanted paper I had to buy it in aisle seven. I replied with you used to be able to take the paper here to make copies and he said get out and go buy it in aisle seven. And I told him that you used to be able to do it and he said never! Never ever! and I said how long have you been working here and he replied eight weeks so his memory isn't that long and I have been a customer there for over 20 years. At that point, my husband got very upset at the way he spoke to me and told him "don't speak to her that way" and then he grabbed his little microphone and called for back up stating I'm being abused. I'm being abused call the police! Upon which another day them in a mask yelled from across the store "don't you ever go behind the counter" the manager did not investigate, he didn't ask questions, he yelled from across the store because he was now afraid as well so the two they them coward behind the counter continuously yelling while there were too lovely elderly ladies in the store who didn't know what to do. This is what happens when your father doesn't have an active role in your life, this is what happens when you're dysfunctional on every level you I am positive they dial 911. The manager kept going backwards into the back room, leaving they them behind the counter who continue to eat his doughnut. I will never go to the store again. You're better off to actually cut a tree down and make wood pulp and make your own paper then to deal with these incompetent jokes at the store level

Even though there's another UPS Store closer to me, I always choose to come to this location…read more Jacqueline and her team have created an environment where you feel welcomed the moment you walk in. Their customer service is exceptional! They are always friendly, always patient, and they truly take the time to learn their customers. It's not just a quick errand; it's an experience that reminds you what great customer care looks like. I can't recommend them enough.

This is my UPS store. Always pleasant people working the desks. I drop off my Amazon returns and…read moresend packages from this location Always a smooth quick transaction. Parking in the front and side to drop off our packages with ease:)

Needed help with my gaming pc it wouldn't turn on they fixed it for me in 5 minutes cool guys 5…read morestars from me

TONY IS EFFICIENT!!!! He educated me on what I needed for my laptop and gave me expert advise! The…read morestore was very organized and the lady on the phone was very friendly and helpful when I called! Tony multi tasking skill is impeccable and gave me quality service in a timely manner of fashion while working on other things while we waited for what I needed was being done! I recommend this place for everything you need to know about computers 10/10 my laptop is running very efficient but with his advise for what im using it for i will be building a pc