I purchased a collapsible water hose from Ace about 90 days ago. It developed a hole, and when I…read moretook it back for credit and purchase of a different hose, I was told there was a 30 day window and I needed to contact the hose manufacturer. My responsibility? Ace sold it, they should honor it. Really lousy service. I'll not go back and spend money with Ace. I'm giving a star, but none is earned.

I have been going to this store since it opened and they have been very nice to me until today . I…read morehad picked up propane gas tanks for portable grill from them yesterday and they told me that I could rerun old used one to the store and they will dispose them properly. Well , today some new person was there who acted like a manager and when asked about this return she said very rudely " take them out of the store right now " I am like okay . I asked her I needed to buy Weber grill cover too and if she can help? She pointed finger at the corner and said first you need to take those propane tank out right now . I am like wow ! No one has ever talked to me this way . I was really hurt . I walked out and put my empty cans back in the car and came back and took Weber grilled cover. I HAD HORRIBLE EXPERIENCE TODAY WITH THIS ONE PERSON . SHE WAS JUST RUDE FOR NO REASON WHEN I SPOKE TO HER VERY POLITELY.

Ace Hardware on 11176 Emerald Coast Parkway in Destin, Florida truly went above and beyond for us…read more While hosting a large religious retreat at the Hotel Effie, we had several last-minute hardware and supply needs, and Justin was absolutely amazing. He made sure we got every item we needed quickly and efficiently, and even arranged delivery directly to the hotel, which was a tremendous help during such a busy event. Although Ace is a well-known national brand, Justin and his team make the experience feel incredibly personal. They approached every challenge with professionalism, urgency, and genuine care -- solving one problem at a time and making us feel like a top priority throughout. Exceptional customer service, reliability, and a personal touch that is hard to find these days. Highly recommend Justin and the entire team at this Ace Hardware location!

Great location for just about anything needed while away camping. Early to late hours a plus!!read more

This is a great country hardware store. It is very convenient for all of my needs. Bowen Hardware…read morehas everything you are looking for. I have been in here several times needing an obscure part or needing to build something to make a part. They either have what I need or will help me put together enough parts until I am satisfied I can get the job done. I am always grateful for their quality customer service and their value pricing of the items they sell.

Rude, over priced. They seem annoyed if u ask a question. God forbid they have to actually get up…read moreto help u. And the price fleecing, just stay away.

Ace is definitely the place of the helpful hardware man. The staff here is wonderful. I needed some…read moreitems and I was confused on the prices, they scanned my items without hesitation, told me the prices and I bought the items that I needed, plus I found some nice and sturdy hickory wood canes ( a must have for those of us with knee and leg injuries). The place was well stocked, well lit and very clean. Five stars!

Don't feel like driving to FWB or Destin for the big box store? Try Ace Hardware first! This…read morefriendly neighborhood Ace has all the basics. Every once in a while you can find decent bargains, especially on Craftsman products. They also have a small supply of Traeger pellets and products. Worth checking out!

Love the staff. Just below the hill.coming into niceviile. The staff always asks if we need help…read moreand some good deals found. Watch for the specials! Getting paint there tomorrow. Always helpful. I always get my keys from them too. So highly recommended.

Good home town store. Employees are full of information help and tips for any project. Plethora of…read moreinventory for any project big or small, inside or out. This is the go to store in Niceville. Great selection and wonderful employees.

Love this place. If you ask the guys to help you with anything they go waaaay overboard to help…read moreyou. I spent 20 minutes looking for a solution for a problem with my hurricane shutters... one of the guys fabricated the solution in the back room and brought it out. Super cool of them.

My washer/dryer was delivered and installed yesterday by Montana and Nick. These two young men were…read morepolite, efficient, personable....I was impressed. Ace should be glad to have these to young men on their payroll. M Walker

Chipley Hardware has done a tremendous job cleaning their store up and re-organizing it and they…read morehave everything you can possibly need

From the owner: Chipley Hardware is here to service the community locally. We are working to be a one stop shop for…read moreall things Hardware. We now have a brand new paint section, have an abundance of pool supplies, as well as pool water testing, and have increased our inventory in hopes to provide you just what you need!