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    7 years ago

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    Ambler Extended Care Center

    Ambler Extended Care Center

    4.0(3 reviews)
    1.4 mi

    After my mother's hospital stay, I visited several rehabilitation facilities before choosing Ambler…read moreExtended Care Center. The moment I walked in, I noticed something different--there was no odor, just a clean and welcoming environment. From Admissions Director Raquel Jones to the nursing, rehab, and support staff, everyone treated my mother with kindness, dignity, and respect. The rehab program was outstanding. They went beyond traditional therapy by helping her practice real-life activities in their rehab kitchen and laundry area, and they even conducted a home visit before discharge to ensure she could safely transition back home. The team also worked closely with me to make that transition as smooth as possible. My mother is very particular about her surroundings and her appearance, and the staff embraced that. One of my favorite memories was bringing her church outfits on Sundays. The staff would wait to see what she was wearing, compliment her, and make her feel special. I would just smile because they treated her like the queen she really is. The food was good, the activities were thoughtful, and my mother especially enjoyed the church services and even an ice cream truck visit during her stay. Perhaps the greatest compliment I can give Ambler is that I never felt like I had to be there every day to make sure my mother was okay. As an only daughter and caregiver, that peace of mind was priceless. Thank you to the entire Ambler Extended Care Center team for helping my mother recover while making her feel safe, valued, and cared for. I will always be grateful.

    Patients who aren't able to care for themselves don't get the proper attention. The " call bell"…read morefor help is a joke. They come in the room, ask what is needed, cut the bell off and you may not see them for an hour or more. The staff covers for each other and things often disappear. The beds are very old, some furniture is broken too. It might be ok for a patient that is able to do for themselves but check for bruises & take pictures.

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    Ambler Extended Care Center
    Ambler Extended Care Center
    Ambler Extended Care Center

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    Gwynedd Estates

    Gwynedd Estates

    1.0(1 review)
    2.9 mi

    It has taken some time to process what we experienced at Gwynedd Estates while caring for our…read moremother after our father died in late 2020. Now that she is safely relocated to a high-quality assisted living facility, I feel I can document the take-always. Negatives: 1. This place has zero professional capacity to support people experiencing even minor memory issues; your loved one will be mistreated and disrespected by management. 2. The assigned medical doctor was out-of-touch and perfunctory, and appeared to be dispensing questionable medical advice. 3. The assisted living area where they "offered" to move Mom (literally minutes after Dad died) was sad and cramped--kind of like a day care dungeon. 4. The maintenance staff and "computer guy" would respond only after multiple phone calls over several days or weeks. 5. The nursing contractor tried her best. Unfortunately, she couldn't muster a consistent nursing staff. Nursing was wildly uneven, ranging from considerate to sketchy. 6. The management seemed focused on taking the big downpayment, offering minimal service and support, speculating about imaginary liability risks, and gaslighting vulnerable residents (and their kids) so they could turn over the "good real estate" to the next sucker as soon as possible. Overall, what struck us most was how much the people running the place showed almost no evidence of caring for older people or having done any actual homework into gerontology. It was a head-scratcher why most of the managers were even working there. Oh, and they were really sloppy; we kept finding out that they would make stuff up, promise to do things and not do them, and even lie about medical protocols and contractual matters, if it suited their purposes. Also, they seemed to really want to "hide" anyone who was experiencing, well, being old. It was bizarre. We'd get panicked calls that our mother was "spotted outside the dining hall." A quick check would reveal she was waiting to meet some "friends" who didn't want to walk over to get her and left her hanging. Rather than helping her, the management would call us and complain. Whatever! Positive notes: 1. The hair stylist was devoted to her clients. 2. The transportation team was very good. 3. The food was adequate, and the wait staff was high school kids who were mostly sweet. 4. The minister came through for our Dad's funeral. 5. The security folks working the gate were really nice. 6. There were a few active residents and volunteers who made things fun--like curating residents' artwork or organizing bridge or golf. 7. Several of the neighbors were quite kind, and they backed us up when management attempted to deny some minor service request, claiming the "residents' council" objected. We checked, and the leader of the council stepped up and corrected that nonsense. So it was a real mixed bag, but, unfortunately, it is the poor and dishonorable management that really spoiled the whole experience for us. But, hey, if you're into "fighting city hall" to get minimal service and you enjoy having to dog incompetent managers to do the job that your parents paid a chunk of their life savings for them to do, then this is your place! As for us, we took the financial hit to liberate our mom. We have since found an amazing place in another state. Very glad Acts is in the rear view mirror!

    From the owner: Gwynedd Estates is a not-for-profit continuing care retirement community (CCRC) for people 62 and…read moreabove that combines residential apartment homes with a comprehensive range of long-term care services, including on-site assisted living and skilled care residences. One of the most unique aspects of Gwynedd Estates is its life care plan, which pre-pays any future longterm care residents may need.

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    Wolf Wittman Carol PHD - c_and_mh - Updated June 2026

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