I have 2007 Passat 3.6L 4Motion Wagon. I moved to Memphis around Christmas of 2017. My neighbor drives a same car and we talked and he told me about Jim and Pat. Below are the details. 1. May 2018: I felt my car may disassemble during driving. It has noise everywhere. Jim repaired my struct and my door regulator. 2. January 2019: I hit a deer and my sunroof is broken. Jim got a high quality used one with warranty to help me stop my bleeding. 3. July 2019: my A/C is blowing hot air and car got over heat. Jim replace both cooling fans. He also did preventive maintenance for rear brakes including tire rotation. I almost made a decision to trash my car when I moved over because back in my old place, Philadelphia PA, VW is so expensive. But with Pat and Jim, I will stick to VW and I probably will upgrade to Audi. If one day this shop no longer exists, I don't know where I can go. Trust them. They won't let you down. read more

My husband (Audi A6 2012) and I (Jetta TDI 2013) have been customers since arriving in Memphis in 2022. These mechanics are the absolute best. I would not think of going anyway else. But they have so much business that you have quite a wait to get in. They know their stuff, and their prices are reasonable. We are both going to cry when we move away and can't take them with us. They only work on VW, Audi and Porsche--period. No BMWs! read more

I've been a customer for over ten years now. Class act all the way. They're the sole reason I'm a continued Audi owner. No way I'd want to pay dealership prices. They stand by their work and are reasonably priced. Word has gotten around so now I have to plan my service intervals about a month in advance but that's just fine with me. Small price to pay for excellence. Thank you to Jim, Eric and the rest of the crew at Wolfsburg! ~ Bill Stearnes read more

These guys are awesome. Had an oil change and they helped with other things too. Overall decent shop , updating to a 3 star from 5. They are overall good but pricey! Cost me nearly 3k, a bit expensive on the labor side but still overall a good shop read more

These guys ARE the best! They offer dealership service at shade-tree prices. :-) They are always courteous and friendly. read more

I noticed a leak under my car while visiting family in Memphis. Rather than go to the dealership I came here and I'm glad I did. I had to have the water pump replaced along with the timing belt, axle boot cover and one of other thing. All of my repairs were done in 24 hours and for under $1000. I'm sure if I went to a dealership the cost would have been at least $1500. This seems to be one of those places where the owners love what they do. In my opinion those establishments provide the best customer service. I knew I was in the right place when I drove up and saw all of the different types of VWs sitting outside, it's a sign of mechanics that love VWs and know a ton about them. If I am near Memphis and I have any issues I will definitely be back. read more

Wolfsburg Automotive - Article about how the shop got started. - Auto Repair Near Me - Memphis, Tennessee

These guys are professionals, very courteous and on time. Took care of my CC's leaks and had it back to me by the time I got off work. Hopefully nothing else goes wrong but if it does I would trust these guys to take care of it. read more

On Monday I called these folks to let them know we would be there for our appointment that we've been waiting for for 30 days they made no mention that the car needed to be there at 9:00 a.m. I called them at 11:00 a.m. on Tuesday to tell them the towing companies were slow to respond and they told me that they would need to reschedule me for another 30 days later I definitely wouldn't recommend this company as we got no phone call about being there at 9:00 in the morning when we made the appt nor when we called 1 day before appointment. read more

I will preface this by saying that everyone needs (besides warm and fuzzy social stuff) the following: a good doctor, a good dentist, AND a TRUSTWORTHY mechanic. Jim and Patrick run that kind of shop. Here is some history... The story behind Jim and Patrick is cool. I first met them when they both worked at Winchester VW. Jim was in the front waiting on me one day, and Patrick worked on my car. The rates were AWFUL at the VW dealership, so I was more than thrilled when they opened. At first, it was only Jim and Pat in the shop. I would have them take care of my Passat because they WERE and ARE reasonably priced and very knowledgeable. I sold my Passat for my behemoth Toyota truck. The kicker... I have a Wolfsburg tag advert, and I don't even own a VW! That is my devotion to honest, hardworking small business. read more

This is an independent shop, run by guys who are essentially Volkswagen dorks. And I mean that in a really good way. The know their cars, their prices are reasonable, and they can translate car language into English without treating me like an idiot. I've never had any pressure to get any work done here -- it's much more of a "Here's something that might need work, here's what it will cost, and here's how long it can go before falling apart." And they are super creative too! When my sunroof drain unhooked itself and leaked several inches of water into my car last year, rather than replace the entire carpet pad and floor covering, they pulled it up, cut out the wet stuff, and replaced it with a perfectly adequate substitute (rather than a pricey factory part). They left the car in the sun for a few days to dry out before tacking the carpet back down, for a grand total of $300: huge savings over the $1000+ the dealership quoted me. And I've never had a moment's trouble or smell with it -- very impressive, and not something that they had any obligation to improvise just to save me money. I definitely recommend this shop for anyone who owns a Volkswagen or Audi. Just remember to call a week in advance, since they get booked up! read more

These guys are the best. I would have traded my VW in about 50,000 miles ago if not for Wolfsburg. I had a transmission problem in my Jetta. The dealer (Gossett) declared I needed a new transmission to the tune of $5,000.Then someone told me about Wolfsburg. I took it there. They told me that what was really wrong with my transmission was a $150 part--total to repair: $300. If you live in or around Memphis, these are the guys to go to for German auto repairs. Top notch and nice guys, too. read more

These guys continue to impress me with the quality of work that they do and their downright honesty. They take the time to understand the problems and give honest feedback about what needs to be done. I have taken my Cayenne Turbo S, Carrera S, and RS4 here and will entrust them to any future repairs. The pricing is very reasonable and they certainly know their cars. If you have an Audi, VW, or Porsche give them a shot. They will NOT recommend unnecessary repairs and will earn your business. On my last visit they dealt with my extended warranty company patiently and professionally. We need more folks like this. Hats off to Jim, Eric, Patrick, and the rest of the team! read more

Bought a 2006 Passat for my son a few years ago and thought I was getting a nice car for a reasonable price. I chased vacuum leaks for at least 6 months and then got a turbo under boost code. The VW dealer said turbo needed to be replaced ($2400 if I remember correctly). I found Wolfsburg and asked them to give me a quote to fix all of the issues the cars had. As they went through the car they discovered a disconnected vacuum line to the turbo and reconnected it at no charge (doubtful the dealer would have done this!). They fixed several other problems at a very reasonable price. We no longer own that car but if I ever buy another German vehicle they will be my first choice for anything I can't do for myself. I HIGHLY recommend them! Sorry for the long delay in posting my review! read more

If I could give them 10 stars, I would. I won't take my car anywhere else to get fixed. If you own an Audi or Volkswagen don't waste your time, come straight to Wolfsburg and they will treat you like family. They specialize in the two brands and they know their stuff inside and out. read more

Pat and Jim are the real deal. I was lucky enough to work with these guys , they love volkswagen and audis like no one else. They will not bullshit you or sell things your car doesn't need.... They are your one stop for volkswagen Audi service in Memphis !!!!! read more

Top notch service, trustworthy and extremely reliable. They shoot straight with you and charge a lot less than the VW dealership. When you have an older Beetle like I do, this is paramount. And no matter how busy they are, they always make it a priority to fit me in. I will never trust my car to any other mechanic! read more

They got my car in and fixed it in one day for much less than the dealership was asking. Only qualm was that I had to wait for an appointment. Although this might speak more of their quality service than anything. read more

As a VW/Audi shop owner in Phoenix I was mortified when a check engine light appeared on my wife's Passat so far from my shop and my tools - I'm very fortunate to have found Jim and his team - I got the Passat fixed up and left very confident that while my wife is in Memphis for work there is a trust worthy shop she can go to if needed. Thanks for the help today! read more

I called upset was quoted extremely high price for my vw called them and they were fair and great customer service

THANK YOU ALL SO MUCH!!! I took my car that I recently purchased to have a few repairs done. They completely the repairs quickly and without issue. I am so thankful someone recommended them to me! I highly recommend them and will definitely return for future maintenance! read more

These guys made me love my Volkswagen again. I was ready to just trade it in for anything OTHER than a VW when I found this place. They do quality work, they always let me know what's needed and when, and never pressure me to do random things that aren't necessary. My little Jetta is 14 years old now with over 150,000 miles and it runs beautifully and I can only thank Wolfsburg for that. I really can't recommend them enough. read more

There are a better places in Memphis for VW repair. I would use Wolfsburg as a very last resort. Just when I thought I had located an honest trust worthy place in Memphis for VW car repair, I found that Wolfsburg was charging for repairs that were not being made. It was when I took my vehicle to a reliable mechanic that I learned of the lack of tire rotation and the cure to my headlight woes. read more

Excellent service and fair prices! Highly recommended! These guys know what they are doing!

I have been a loyal customer for years!!! These guys are Rock Stars when it comes to maintaining and caring for Volkswagens!!! Esp older ones!! read more

Was in Memphis when wife's Toureg went crazy. Felt it was going to cost a fortune/ take forever to fix. These guys fixed it in 24 hours and it runs better than ever. Very grateful to have come across these reviews. Cannot praise these guys enough. read more

I took my car in today. I've never been to them before but I know someone who has and recommended them to me. I always go to the dealer and I'm tired of paying so much. My brakes on my VW Passat were squeaking a little and they actually checked them and told me it wasn't time to replace just yet. They could have told me ANYTHING but they were honest. I will be going back SOON for oil changes and everything else. Thanks!!! read more