Sales and service are excellent! 3 bikes over 15 years and still a strong team and ownership.

I recently picked up a used Harley (from a private seller) and went to check out the dealership to get a feel for the place...starting the relationship, so to speak, for parts and service and other things I'll need. My expectations were a little low, as my only previous experience was picking up a bike my friend bought, many years ago at a different dealer (unnamed), which was less than pleasant. Wolverine is a different animal altogether. The staff was incredibly friendly, helpful, and enthusiastic. They made what can be a somewhat intimidating experience for a "newbie" into something that got me excited to participate more. They knew from the initial conversation that I had just bought a bike and was not in the market, just "kicking tires," but treated me as if I'd just bought the top of the line bike from them. The store was clean, well organized, and both gorgeous and cozy...kind of hard to explain, but it'll make sense if you're there, lol. Absolutely the best dealership experience I've had of any kind, including the service at a (again unnamed) luxury car dealership a month or so before for a new car I'd picked up. read more

At least better than the dealership at the Novi, and they let me know different between the pre-sale service and after-sale service. read more

Wolverine Harley-Davidson - Motorcycle Dealers Near Me - Clinton Township, Michigan

Friendly, Helpful, Efficient. No complaints so far. I looked at a new bike that I was not familiar with and he offered a test ride. Though I ended up with a very low millage traditionally designed older model, my experience with the parts dept has been good. read more

I wish I could give it a zero so I called about the 2024 KTM 450 online it shows it's 10k and sticker shows it's 10k. I asked them about the price guy really said 12 K. Might been the worst salesman I've ever spoke to. read more

Wolverine Harley-Davidson - Motorcycle Dealers Near Me - Clinton Township, Michigan

Made my appointment a few weeks ago and the service department did a great job getting my 2017 CVO Limited in and out within 24 hours. I'm very happy with that. Not so happy with the wash, it was more of a heavy rinse. I got it home and put the final touch on it having a touring bike there's always something to clean. I did ask for a black filter and was charged for a chrome, not a big deal, they could have put the mileage on the attached sticker. I would like to see them using the cleaning products that they sell. Wheel cleaner, engine cleaner, leather dressing and bug removal. Like I seen on utube, a Harley dealership showed how they cleaned bikes after service., So I payed 300$ to install my new tires, tough nut there, but I'm a maintenance service guy, in the Army we called it preventative maintenance and I do my best to follow the recommendations ..... When they removed the old weights and charged 32$ for new set of weights, they left all the old rubber adhesive on the unwashed wheels. I am hopeful that the new ones won't fall off like they have done on my last two tire installs. Time will tell. I hope he wiped the wheel first I was also happy that they updated my radio calibration, a pleasant surprise. Wolverine is still my go to place. I would like to see the little details taken care of by them, instead of me doing it later . Paying 122$ an hour I expect a lot and If I have a service problem they are always willing to correct. I am pretty sure that you also get a one year guarantee on parts and maybe service . But overall I have a positive experience at Wolverine. Thanks guys read more

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What a great experience it was in the shop. First let me say I've been coming into the Wolverine store and browsing for some time now. Finally over the past weekend I purchased my new motorcycle from Danimal (what a nice guy). I was able to test ride bikes, see which one felt better. The family atmosphere and salesmanship of the employees and the store is visceral. I was able to meet one of the owners (George), who is hands on and is there to help out where possible. Really made the entire buying experience that much more wonderful. The store is immaculate and clean, whether your on the sales floor or back with the mechanics. I was able to take a full tour of the shop, and it's truly a top notch place all around. Whether your buying a bike or simply in the area, I recommend you stop in, talk to the super friendly staff, learn about the bikes and pick up a shirt. In the end, the professionalism exuded was unmatched and I'm glad I purchased my motorcycle and gear from Wolverine. read more

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So, I brought my front tire in for a remove and replace with new Tire, they had my service done in less than 4 hours!! Gotta love that, no down time on my bike. However, I just want to mention that I called around before coming to Wolverine just to try to get a better deal for this simple job, but I found out that there isn't to many places that will let you bring in your own parts. other places insist on you buy their parts. this is why I continue to come to Wolverine. with the money saved it still was cheaper having the dealership install my tire. read more

Nice place. Easy to find and staff was very friendly. Great deals on T-shirts on sale. Buy 2 get 1 free. Each shirt was around $20.

I'm in MI from Alaska for work. I stopped in to pick up tshirts and chips for my kids that collect them. Doc met me shortly after I walked into the store and took the time to give me a full tour of the facility and introduce me to everyone there. Everyone had the attitude of family regardless that I wasn't there to buy a new bike. They are the epitome of unadulterated customer service. We have a couple Harley dealerships in Alaska that are good, but this place sets the bar very high. Next trip I make here, I will make sure to stop and bring any pars or accessories business I need to them. read more

I am not sure how words can express the way George Delanuez, (Owner), Dan Eckert (Sales) and Ben Martus (Finance) treated me. They went way above to give me that best deal I could get on a 2017 CVO Limited. To fully understand the effort, I live in Texas, and yes I bought my Harley from this dealership in Michigan.I traded in my older motorcyle, and the final deal also included shipping and picking up my older bike (BMW K1600 limited) in Texas. Before that I owned a 2016 CVO which I bought from the Wolverine Harley. This all started when I had a Heart attack in July. My wife and I decided we needed a ride with more comfort, one for the longer haul, and yes, one that would allow us to be a part of the Harley family again. You can always ask a Harley guy for help, and they will would give you the shirt off their back.. Yes, I wanted my last ride to be on a Harley. Silly, maybe so. I am a veteran, and proud to have served, and proud to say I bought my Harley from Wolverine Harley. If your from out of state, its worth it give to give them a call, they will do their best to get the deal for you. Alexander and Lisa read more

Do you remember the first time you went to the ice rink, prior to learning how to skate? Remember how badly you wished that the place could be empty so that no one else would see how badly you were skating? Hold those thoughts. I'd been getting these odd surges of adrenaline seeing people riding around locally, and then the observations finally begged the question ... why not me? I can do that ... I mean, I think I can do that ... can't I? When Deb informed me (true story) that she'd had a dream that included me riding a Harley, well ... who was I to ignore the signs? The only wee little problem with me and Deb riding off into the sunset on a brand new hog was ... well, I had no idea how to ride a motorcycle. Flash forward to me and Deb entering Wolverine Harley-Davidson. Remember the thoughts you'd mustered about being embarrassed of your novice-like skating and not wanting others to notice? Yeah. We walked in and I was silently reminding myself to somehow give off the vibe that I'd been riding forever. Resisting the urge to point at the first bike we saw and scream "Oooo, COOL! Look at how shiny it is!", I instead walked cooly around it, nodding ... giving off more of a "Mm hmm, pretty nice, but what's the chance of gettin' inverted front forks on this bad boy?" kind of aura. I mean ... no one needed to know that I was wondering how gears were shifted or where the brakes were. Anyway, my cover was blown almost right away ... as a really great salesman (Ben) was helping us, Deb offered up this little nugget: "He's never even been on one, so ... are there classes that you offer for beginners?" I looked around like I was interested in checkin' out the dork that she was referring to. I felt like Ralphie in "A Christmas Story" when his teacher is asking who left Flick outside with his tongue stuck to the flagpole. The gig, sadly, was up. I admitted, sheepishly that no, I'd never been on a motorcycle and that my interest was based mostly on seeing others riding and a weird dream that Deb had had. Ben was outstanding. He gave what amounted to a mini-class while showing us several bikes that I would fit best on ... price ranges that weren't intimidating and the most practical advice on how to get started and what to expect ... both on the road and in a dealership. The variety of bikes in this place is impressive. New as well as used ... and if they don't have it in stock, they'll make the effort to find it for you. 5-stars all the way. Well we didn't leave with a bike ... although after I take my beginner's class, I'll have my eye on the 2011 Wide Glide with the 2-1-2 Tommy Gun exhaust. See? There's hope even for the most novice of Harley fans. read more

Wolverine Harley-Davidson - Motorcycle Dealers Near Me - Clinton Township, Michigan

Had to take my Fat Boy back several times after purchase. Couldn't fix L.E.D. lights. Had a valve stem(yes! A tire valve stem) that they didn't catch or repair after several trips in.They didn't catch it! After winter storage. Fortunately, the GM and owner, George De la Nuez, and sales manager, Frank Blowers, made things right. They stood by me as a customer. Can't ask for more than that! read more

Wolverine Harley-Davidson - Motorcycle Dealers Near Me - Clinton Township, Michigan

"New to Michigan and needed to have my Harley on the Dyno to get dialed in. I called a few places and did not feel comfortable with any of the places I called. Then I called the nearest Harley dealership to me and when I called, the person on the phone was informative and helpful and transferred me to Matt. From there it was smooth sailing, Matt answered all my questions and concerns regarding the service I needed. Set up an appointment and the day of my appointment I did not know the dealer set up. And that's when I met Eddie he was nice enough to stop what he was doing and led me to where I was suppose to be. Matt greeted me like he knew me and at that point I knew I was in the right place and felt that they were going to do my bike justice. From start to finish and from sales to service Wolverine Harley Davidson has the most friendly and knowledgeable employees I have encountered so far. I would highly recommend Wolverine Harley Davidson for all your motorcycle needs. As for the service they were able to pull amazing numbers for HP & Torque for my FatBoy. Thanks again to Matt, Eddie & Dave. read more

Wolverine Harley-Davidson - Yes we named her Harley - Motorcycle Dealers Near Me - Clinton Township, Michigan

We just stopped in before closing to "look" at a bike we had seen online. Our sales guy, Dustin was very knowledgeable and stayed way past closing to assist us. We didn't feel pressured to buy but ended up finding a less expensive bike we couldn't leave without! The paperwork went very smooth and they worked until they got us the best rate. Even thought the store was empty when were done we rang the bell for purchasing our first Harley! Highly recommend this dealer and we will be back for accessories soon! read more

Wolverine Harley-Davidson - Motorcycle Dealers Near Me - Clinton Township, Michigan

From the moment you walk through the door you will feel the love - can't say enough good about everyone ... highly recommend

Harley motor company requested that I have my bike taken to another repair facility to be double checked that the bike was "steaming" and not smoking. When the transport carrier picked the bike up he was absolutely amazed that they let my bike out of their shop the way it was. The fixed manager at Motown had one of his technicians tear the bike down Saturday to find oil on top of the pistons(wolverine claims there was nothing on top of the pistons). The valve guide seals that were installed at Wolverine were not installed correctly, resulting the engine needing a complete rebuild. The cam was wiped out, pushrods are questionable. read more

When I think about salespeople, I see the guy or gal who is looking to get the most money out of me and once the transaction is done --- so are they. Then I met John "High pockets", a young guy who transformed my preconception of the salesperson. Not only did he do a great job selling me my first motorcycle at 49 years old, which I detailed out in a previous review, but I kept in touch with him over a month later. I bought a new Daymaker LED headlight for my bike and figured I could easily put it in myself. When installing it was tougher than expected, I gave Highpockets a call on his personal cell number he gave me after I bought my bike. He tried to help me over the phone - no luck. This is when John surprised the heck out me - he offered to ride over my house to help. When John got there, he saw how tough it was to get this to work, he stayed over 45 minutes struggling to get this headlight in. He didn't give up and we finally got it done. I never expected this level of help from any salesperson, but as John told me when my wife and sons came in with me on our first visit - we're not customers, WE'RE FAMILY! read more

This place is awesome! They have anything you could want for motorcycle riding. Great customer service too!

Just not a good experience. Had an appt for a service. Took took forever to get the paperwork done which since it was a standard service I expected it to go quicker. There is a recall and the dude there told me they would do it, but Harley would not be liable if anything went wrong and I may cost up to $600 to fix. Then, the guy says that everything is done so I leave. He waits until they are 1 minute from closing ( he called at 4:59) and said I forgot to leave him the key. My bike was out in the middle of their parking lot. Nobody watching it. I wasn't about to just leave me key. The guy never asked for it either. I said I'd just come get it and go somewhere else and he said it was already inside and he told me that. No he didn't. He was a rude idiot and he would talk over the top of me. I won't be back. read more

Great dealership! Friendly, helpful staff. Good selection of merchandise and good prices. Part of our Warthog Rendezvous weekend! read more

Wolverine Harley-Davidson - Ohio Warthogs! - Motorcycle Dealers Near Me - Clinton Township, Michigan

My 2014 ultra had a bad water pump and my friend 2007 softail had developed a new noise so we dropped in from our trip around the Great Lakes. Wow - we both now know why they have over 1,000 reviews and most all 5 stars. I am from PHX AZ and my buddy from Naples FL. We were blown away in the first 40 minutes of visiting the service department and especially chatting with David Nagy. Not only was he 100% honest on what was most likely wrong in both of our situations, he spent the time with us like he really cared about us...knowing that we would probably NEVER visit his store again. They did a great job replacing my water pump and not overselling me on a sensor and they stored my buddy's bike so he cold ship it back to FL. Here is the other parts that puts David and the store over the top. We got to the store before it opened and he started helping us before 9. We thought that was strange and liked it. Other workers also seemed to already be there starting before their shift really started. We asked if there was a nearby Starbucks and we told us how to get there (about 2 blocks away). THEN he said, "wait a minute" and got one of the bike jockeys to drive us in thee golf cart down to the store - go figure. As promised - in 45 minutes he called both of us and gave us an update on our bikes. Lastly, even knowing he would not be getting the work on replacing my fender from a minor scratch, he gave me a thorough estimate in hard and soft copy so I could turn into my insurance company. If all that isn't 5 stars worthy - I am not sure what is. Oh yea - they did a nice job of washing my bike after it was serviced and gave it a once over too (and that was AFTER the mechanic actually took it for a test drive to make sure everything done was done correctly). I only wished they had been with me 3 days 1900 miles and 28 hours of bike riding later, to clean it up again in PHX. And yes someone actually called 3 days later to check if they had done a good job. Unbelievable. read more

I've been to several Harley dealers in the past, but this one is different than the rest. Hats off to all the amazing people I encountered through the purchase of my Ultra today. Friendly, helpful, knowledgeable and exceptional are just a few words to describe my salesman- Eric. Before I even spent a dime, he took the time to show us around and make us feel at home and that really speaks for itself! I'll admit, I'm sometimes hard to impress when it comes to customer service and he delivered well beyond my expectations. Even the other customers were soo nice to meet and talk with! Thanks soo much to you all. read more

I have ridden a motorcycle for a long time and in General most HD Dealers I have worked with have been great. They have a focus on service and treat you well. I always figured it was because they were riders too and had a passion for what they did. I recently moved to the Macomb, MI. area and went to Wolverine HD on Gratiot. A bit nervous as for years the Guys and Gals at Lima HD in my hometown in Ohio were so good to work with whether you were buying bikes, parts, clothes or just browsing. It was on a weekend and despite the clear cold weather Wolverine HD was packed! I was there to research and price a couple parts for my Ultra and browsing motorclothes, etc. Everyone was really friendly and it did not seem the least bit forced. It was obvious they enjoyed what they were doing and whom they did it for. I picked up a collar for my Shepherd, a t-shirt and a hat and ambled over to the parts counter to ask about some highway pegs. It was there I ran into a young man named Mike. Upon hearing It was my first time in the Dealership and was new to the area, he asked if I would like a tour. I of course said yes and was taken through each department from front to back, including their lounge for HOG members! Mike took me through service and parts as well as the storage areas for clients bike and explained they had several off-site facilities available for storage as well and some special programs for storage members having work done over the winter. Mike gave me a description of all there services and answered every question I had. Despite it being busy, Mike took his time, made me feel welcomed and not rushed. He asked if I was a HOG member and said I was and had in fact signed up for the local chapter. He was knowledgeable about the chapter, gave me a run down on their history and rides, etc. We made it back to the front parts counter and had been talking about what I was looking for in highway pegs. He showed me different mounts on different bikes to get a feel for what I liked and was comfortable with by having me sit on the bikes and determine fit. He then showed me like mounts and the pegs that fit. I really did not have an intention to buy those parts that day, but his friendliness and professionalism caused me to do so. As I started out saying Every Harley dealer I have worked with has been a great experience and my Hometown dealer Lima HD was great. Yet I felt that Mike went above and beyond my expectations before I spent so much as a dime. Wolverine HD is my dealership now. Thank you Mike for a great experience and thank-you Wolverine for providing a place to work that your employees enjoy. This is a First Class Facility and I am glad I visited! read more

a. "Where to begin? I was looking to order taller bars to install on my 2020 CVO Street glide. I contacted Dave for some information and he assisted me with the whole process, he had me come in and put me through a test to determine the proper height. I ordered a set of bars from a company that was not a distributor for the dealership, who stated that I would not need longer cables. This was a big concerned due to the extra cost that would be involved. It was not a problem at all Dave didnt try to up sale something that I didnt need. He is a true professional that is honest and trustworthy. The bars were installed and Dave called me to come in for a final fitting. Matt took me to the back where I met Dan and we did the final fit. Dan did a great job with the install, the bars came out perfect! The service department always treats me with respect, honesty, is never pushy to sell anything. They are always there to give good advice and I appreciate it! Just wanted to say thank you and keep up the great work. Jessie, Matt, and Dave I will never hesitate to refer any of you guys to my family or friends. Phil" read more

This place... I'm at a loss for words. I have never ever in my life stepped foot into any type of dealership and get treated the way they have treated me. Outstanding customer service everyone from sales to parts and service everyone has a smile on their face and everyone is super excited to be there. I worked with Joe and Todd and I first had no idea which bike to purchase. I'm coming off of a 2004 Yamaha r6 and joe and Todd did not rush me into a purchase or anything they actually took their time spent about 2 weeks finding the right bike. Great people it's a big happy family that I am now a part of. I'll be back soon. Very soon. read more

Just purchased a 2015 Road glide special in superior blue, love that color because it is very close to my Frat colors of Phi Beta Sigma. What really helped to seal the deal was the good rate, but the customer service was EXCELLENT from the time I walked in everyone made you feel welcomed. Now to the special mentions of Chuck who made you feel now like he was trying to sell you something but a family members who wanted the best for you! Then their was Frank who calls you brother and follows up with you, all of this coupled together made you want to buy a piece of history! I have been in other local HD dealerships and was not even greeted and purposely start looking at bikes and nobody came up to greet me! So GREAT JOB Wolverine Harley-Davidson read more

Bought a couple of Harley's over the years, great place to shop. Joined the chapter, very nice people. Lots work put in from the general manager and sales and service department, I now live in Arizona and can no longer get my oil changes done there, miss this place. You guys keep doing your charity rides, those are the best, thanks for the great times read more

Awesome customer service!!! Very friendly and helpful. My husband and I went in there after we seen them at the auto show to inquire about the riding school. The man that helped was fantastic! He gave us a tour of the main building and introduced us to everyone. It was a great experience. We don't own a bike yet but they made us feel like we belong. They even invited us to an event they are holding at the end of the month. An what's even better is that because my husband is a Veteran he gets his lessons for free. It's so great that they do this for our military. read more

Wolverine Harley-Davidson is head and shoulders, far and away the BEST dealership of any kind on the planet. From the person at the desk that greets you to the guy that cleans up your precious machine after service, you won't find a more friendly, helpful group of people, anywhere! Every one of these folks are 100% dedicated to ensuring that you are completely satisfied not only with your initial purchase, but that you continue to be just as happy for as long as you own your bike. This is truly a "no pressure" dealership. Of course they are interested in selling you a bike, but not just any bike, the perfect bike for you. You will get honest advise and suggestions that will help you find the bike that will fit your every need, and desire. They will tell you both the good and the not so good about every bike in the building and let you make the decision. You won't walk or drive away feeling like you were duped into getting something you didn't want. As for service, top notch. They are not just there to change your oil and give it a wash, these guys treat your bike like it was their own. They will explain every detail of what your baby will have done while in their care and always give you the opportunity to ask as many questions as you want. Although they are a very busy dealership, no surprise, you will always feel as though you are the only customer in the store. Parts department, I have already used all the best cliches' but they can't be beat. These people know their stuff. They will give it to you straight even if that means steering you toward something other than a genuine Harley Davidson part. They want you to be happy, PERIOD! If you aren't quite sure what you want, they will offer you a wide variety of options to choose from. They will take you around the entire building to show you these options on one of the 100+ bikes they have on site. If they don't have what you want, they will get it. Most importantly, they don't forget you when you drive away on your new Harley. There is never a time you call or enter the building that you aren't treated like a first time customer. I feel like my salesman is part of the family. Ask for Eric, HE ROCKS!!! Best salesman I have ever encountered for any purchase, EVER! This review may sound a bit over the top, but once you experience this incredible group of people for yourself you will think that I didn't give them enough praise. Even if you aren't in the market for a bike today, drop by and make some friends. If I could go to work everyday and be in the company of people like this I would work till I was 80. read more

I came in to request information on the rider's class and was taken on a full tour, with my girlfriend, of the entire facility. This building has an amazing selection of new and used bikes and riding accessories. The new rider's class at first seemed steeply priced but it was one of the best classes I've ever taken (I'm including college and skilled trades) I highly recommend investing those four days to everyone that's interested in learning to ride any motorcycle. You'll be too eager to fall asleep the night before the second to forth day of learning and riding the brand new Harleys. I never sat on a motorcycle before the class and it gave me the knowledge and confidence to get on any bike. read more

I bought a black hat from here wore it 5 times and it started to turn brown. I expect better quality out of a 30$ hat.

Absolutely the BEST customer service I've had at any store. Ever! Makes me want to start riding just so I can come back again and again! Keep it up :) read more

Had very bad experience with sales staff. They offered me next to nothing for my two Harley trade ins to buy a trike. The numbers were so bad we had to get up and walk out. Felt like I was going to get RAPED!!!!! read more

Stopped in to look at a newer pre-owned Fatboy and walked out with a New Road Glide Special. I was just talking to Dan Eckert about getting out of my 06 Nighttrain, and getting something newer. I was thinking Fatboy due to my budget, but my ideal ride would be the Road Glide. So Dan took the time to educate me on both bikes and asked if he could keep the Road Glide in my budget would I take it. The rest is history...Dan goes above and beyond to treat you like family and to make it happen. If you are interested in a new ride take the time to see him and let him go to work for you...Thanks again to Dan and the Wolverine Staff....Peace! read more

This place is awesome whether you want a bike ,clothes, service etc. they go out of thier way for the customer.