We had some mice activity in our home. Those annoying intrusive vermin were driving us crazy. They…read morewere coming through the kitchen holes, which we patched up, and we could hear them scurrying through the walls at night and during the day. After doing some patching up holes and killing some of them with traps, it wasn't enough. We called Patriot Pest Control and they sent Jason to us. He got all the holes around the house, that I missed, patched up. He set baits and it wasn't long that we haven't heard mouse activity within the walls nor do we see mice droppings. Talk about peace of mind!!! He also sprayed the house. Later on I noticed wasps a few weeks later and he came out without me calling to spray not just our house but around our property and shed. They say if there are wasps or any insects that happen to come, they will spray again for free as an ongoing maintenance service. They are very helpful, trustworthy and results were evident.

We had Patriot come out today and spray for mosquitoes. My niece had them spray her yard last year…read more(this year also) and she highly recommended them. I called them, talked to a super nice lady on the phone and they squeezed us in. What a pleasure it is to walk outside and not get covered in mosquitoes. Their spray is people and pet friendly when it dries. What great people and great service. Highly recommend them!!!!

I needed a last-minute home inspection for a home purchase, and The Bug Man came through right…read moreaway. They sent Jamie Rodgers out first thing the next morning. He was professional, personable, and incredibly thorough. My agent was so impressed he even asked for Jamie's business card. I have a serious phobia of bugs and rodents, but Jamie put my mind completely at ease. I couldn't have asked for a better experience. The Bug Man should be proud to have an employee like Jamie representing their company.

I requested an estimate and was told that it was a one time cost to have them come out but if bugs…read moreremained they would come back but we would have to pay again

Amazing excellent service .. very efficient and professional .. highly recommend! Drew performed…read morethe service at my home and is a gem who is knowledgeable about all sorts of vermin and household invaders. Excellent work

Jim from creature control came out and evicted the raccoons from my chimney. Highly grateful for…read morehis work and was very pleased by how quickly he was able to get the work done. I called a few places and they weren't able to assist since the creatures were in my chimney. But that was not an issue for Jim. He said he didn't care about no chimney. He wanted to get the Little critters outta there if it was the last thing he did (not really but that's how I felt). Jim, you're a gentleman and a scholar. I mean this in the best possible way: I wish you nothing but success. But I never want to see you again....because that would mean I have more critters.

I got immediate help with the bug problem. Other businesses wanted to schedule service at least a…read moreweek out. My problem was solved so quickly. Really appreciate that!! Price was good too.

I've used this company several times in the past and the service is always top notch! I recently…read morecalled them again because I heard a weird noise in my attic and thought it might have been an animal or bats. It ended up being bees and I am so glad I called! They were quick to respond and took care of the issue the same day. Plus it didn't cost me an arm and a leg and got a military discount to boot! Thanks Bugzilla! You're my go-to every time. :-)

Michigan BBS we're courteous and prompt. They understand the stress for a mom dealing with bed…read morebugs, took their time to explain my options and provided me with exceptional service.

We had a great experience working with Al and Dave. My family and I brought bed bugs back from a…read moreroad trip and realized it before we even entered our home. I called the major companies in the Lansing area, and none of them could offer a solution that wasn't home-based. Al was very responsive and had us drop off our car to have our things heat treated and our car fumigated - all for a very fair price. He patiently answered all of our questions. Dave, the technician who did the work, was very thorough and kind and gave us a detailed explanation of his process. This is the kind of business you hope you never need again, but if we do, I will 100% call MBBS.

Called them as I was looking to start some preventative services now that I have a not so tidy…read moreneighbor next door. Online it says if you call before 2pm they do same day service. Well I emailed at 4am on a Wednesday, got a call by 8am, set up payment and said first available was Saturday 2-4pm (ok morning problem) well Friday night I get a call from I believe he said his name was Brian and he asked if I still needed service and said he'd be by the next day between 10am-12pm. I told him I already had Comcast coming at 10am as I was told he was coming 2-4pm... so he would need to come closer to noon. Now it was almost noon and no Brian.. I call their office and ask what's going on as I was told my time switched to earlier and was told he had 2 others prior to me to stop at and he'd be to my house by 1:30... 1:30 came and went. I figured maybe he put me back at my original time and waited until after 4pm to call and finally ask wth happen to him now that I've waisted my whole entire Saturday on waiting for this company. I was told that they're closed until Monday so they'd have someone call me Monday to see why Brian did a no call no show... Monday comes and I have a lady trying to tell me that the rep couldn't locate my house... umm he had my number and I had no missed calls so come up with another unacceptable excuse, and waste someone else's time. Skip this headache and go for Terminex

Charged me for services not provided. Came to my house unscheduled while I was at work…read more Unprofessional.