I was desperate to find a place I could drop off a black suit to be ready for a family funeral. The…read morefuneral would require some unalterable travel, therefore, an exact time existed for which it had to be ready on an upcoming Monday. It was already later on a Saturday afternoon in July 2020 when the virus was rising and affecting businesses differently, making it essential to make real, old-fashioned phone calls. It was my only option, other than driving around everywhere, or depending on oft-erroneous times posted online, to suss out hours of operation during this devastating time. I called four other dry cleaning establishments in the Rochester Hills area before I landed at this GEM of a business. That Saturday, I walked in the Martinizing location, not calling the fifth establishment of the day, because I happened to be running errands right near the place. They had an "open" sign, clearly visible. The woman who greeted me, and I will return to find out her name, made me feel calm and relaxed and cared about. I have no idea how she did it, because I gave her little information to go on, but she took the facts I did give her and from that, made me feel warm. That's the most important part of this, besides that the place was COVID-19 regulation complaint. It was a pleasant surprise after having researched four other places for dry cleaning that afternoon, that they were the first to have regular Sunday hours. Additionally, they were open until 7PM Monday, which was helpful and accommodating to my schedule. The man who assisted me at pick up had a similar professionalism that the woman possessed, and adjusted to my level of friendliness and talkative, or not-so-talkative, nature and moods. Impeccable manners. I noticed and appreciated this. The reason I am writing this review though, and investing my time and energy to do this as a single mom of two teenagers, is because the woman with whom I dropped the suit off on Saturday, responded to my situation with the funeral when I brought up COVID-19, and she opened up with information about losses that other local business people nearby had experienced. She was sensitive to my situation, and simultaneously, not overly emotional. She was genuine and cared about the community in general and the business community around her. Nothing about the exchange was political. She was a good human being. It showed. She had restraint and when I opened up, she did just enough. It shined because she had a heart for this community. I hope she sees this because it's wonderful to have renewed faith in humankind when you come across genuine caring, not just some social media like or dopamine hit off a heart icon. The dry cleaning was perfect. I wish I had photos, but it was for a funeral and so it wasn't that kind of an event. I will exclusively maintain my dry cleaning at this location in Rochester Hills.

Had an invisible zipper installed, these are a real pain to do. The tailor only charged $15.00…read more I checked around. ..that's a good price. Next month a $30.00 bundle is 30% off plus today they gave me a $5.00 off coupon and can be used with the special..yippee. ..

Wash and folding service was a lifesaver! Fast, neat, and everyone was friendly! Will definitely…read moreuse again!

The absolute cleanest laundromat I've ever been to. The bathrooms are spotless and NO broken down…read moremachines. It's a drive for me but it's well worth it!

I am going to this cleaner for past 4 years I love there…read moreservice and high quality work Highly recommended to anyone!! Happy costumer

In August 2026, my wife dropped off a new two-piece suit (blazer and matching pants) with an…read moreestimated completion time of two days. Upon returning to collect the items, she was initially told they were not ready and to check back the following day. When she returned two days later, staff informed her that the blazer was missing. Over the next several days, they were unable to locate the item or offer any explanation for its disappearance. Management eventually reimbursed her for the lost blazer, but the lack of tracking and service reliability was unacceptable.

I was inconvenienced by Hilton Bloomfield hills doing this place the attendant was extremely nice…read moreand helpful but upon getting my clothes out the dryer they were all stained with some kind of paint and it really just blew me after a long day and spending my child's birthday unplanned at a laundry mat this is what happened unfortunately uniforms and work clothes ruined and after rewatching these stains did not come out

IF U WANT ur soap to be poured into a MOLDY detergent cup/ thing and the softener sode/ section is…read moreclogged with water and soap from previous customers, the dryers have gum and other misc things stuck on the inside but u might fine a few that are clean (er) ... also dont come passed 7:00 unless u want the attendant to be breathing down ur neck reminding u and every customer that " last load is at 9:30pm, " and keeping track of when ur clothes are done before you can even get the chance tho its way before 9:30 pm ... ONE PRO IS one of the clerks has amazing customer service helpful and deserves a raise (i forgot her name but u will know the difference ) the other one is completely opposite unfriendly and made me feel so rushed i left with damp clothes . :(

I have my clothes laundered. They're efficient, fast, reasonably priced, and laundered per my…read morerequest. Tim S Sterling Heights

Great service! The service here is great very helpful when I asked for help and welcoming!read more

used to love coming here since i lived in the apartments so close but multiple times i have come…read morehere at 6:30 even 6 and the lights are turned off and everything is closed. The hours of operation say 8am-8pm and last wash at 7pm. No sign saying we are closing early...So it's very frustrating when you get off work and find out you can't have clean clothes for tomorrow. Gonna have to find a new p

Shocked! As an in frequent patron of laundromats, I went into the establishment trying to see how…read morepayment is made, either just coins or if you could use your credit card. I was on the phone at the time so slightly distracted by the very abrasive and rude laundromat attendant. Her first question was asking if I need assistance, I explained what I was trying to do and acknowledged that I needed to go get money. Several seconds later, she asked again, and I told her I did have some cash that I would be using. She then begin to ask questions as to what I was doing and why I didn't have any clothes with me. Before I could explain that my blankets were in my trunk of my car and I was just trying to see how to pay, she continued to escalate as she stated that I couldn't be there without clothes. I assured her that I was gonna be washing clothes, yet she continued to berate me and became more and more visceral in her approach. At that point, I explained to her that she could no longer assist me, and I did not require her assistance at all. Yet she continued to berate me and then told me I had to leave the establishment. I asked her why I was leaving when I didn't need her assistance from the beginning, yet she explained that it was her business and that she did not have to serve me. At that point, she proceeded to call the police and told me that the police were on their way. I'm still shocked by what I just experienced....

Quality and great value plus friendly service my former cleaners retired and weren't replaced. So…read moreI'm thrilled to have found a wonderful new spot to take my cleaning.

The Hamlin Cleaners is a great place to have your clothes dry cleaned. Great quality, friendly…read morepeople and fair prices

I have gone to Colony Cleaners for MANY years. I take my dry cleaning to them and my alterations…read more Last year Nov/Dec time frame I took my daughters work pants to get the hem fixed. I didn't pay any attention when I picked them up. I have always had great work done. Well, she came home from school to work and the pant lengths were a 2 inch difference. I took them back to them in January. I had to argue with the woman that I had them done there until she looked up our account and saw they were done there. So she finally said ok, but then was going to charge me again. I said no way! You will fix what you guys did wrong. She finally wrote in my receipt zero. She said it would be at least a week to fix I said no worries. I picked them up 3 weeks later with them not fixed. The same woman proceeded to tell me I had not had them done there. After arguing with her she called the owner. Long story short with the owner he said he was not going to fix them. My question was why hadn't someone called me when they decided they were not going to hem them. Yes, they have my phone number. They were just sorry! Really!? Needless to say. I will not be back. And I normally do not do this but I sincerely hope others consider not going there. i was accused of hemming them myself and having them done elsewhere. I do not know how many years I have been going to this cleaner but it has been a long time. I live in the area and have for over 25 years. I WILL NOT be back. Terrible customer service!

I was a customer for many years lately they ruined my clothes and not once but many times and when…read moreyou ask what happened you get called nasty names. I do not recommend