I've had EFW perform work many times for me in Wellfleet. Show up on time, do good work, customer…read moreservice is good. They've done basic kitchen stuff, to more involved bathroom stuff and also installed a large generator while removing the old crappy one. They just did some work in outside shower - nice workmanship and good guys pretty much every time. Mike Katz in Wellfleet.

Wish there was a "zero stars" option…read more Terrible customer service. Rude & abusive staff from technicians to head of finance. I just got off the phone w/ that guy. They sent me a bill "120 days past due" for a preventative maintence contract I never established. His explanation was that the contract is w/ the address... not the owner...? How does an address start a contract.. & how, then, was the bill/acct in my name, if the contract was with the previous owner? He spoke over me the entire conversation. Could not get one full sentence out... then had the audacity, after I finally got a few words out to say ".. well, if you had just said that in the beginning..." Very rude, ignorant man. Previous incidents had left me frustrated, but I was a renter at the time & had no control over the choice of service provider. One tech showed up 2 hours AFTER the four hour window I had been given for the appt & then became verbally abusive with me bc I said it was too late & I was on my way out the door. I called the office & didn't even lodge any kind of complaint, just asked that that particular tech not be assigned to my address again. The woman said she would make a note on the acct. He was sent again, the following week. Laughed at me, when I expressed surprise he was there. When I called the office, the woman denied that anyone there would agree to such a note & didn't care about the poor treatment. Simply said techs are assigned according to the job & availability, period. Another tech appeared to have a psychotic break in my basement during a simple preventative maintence call (ordered by the previous owner). He was down there banging & clanging things, LOUDLY swearing & yelling at himself & the heating unit. I had told him on the way in that there was a 3rd shift worker sleeping in the house & asked him, to the best of his ability, to keep noise to a minimum. It sounded like he was fighting w/ someone & throwing things. I went down to inquire & he was spiraling out, literally tantruming. Said he broke a part & he'd have to come back. When he did, the same behavior continued. I was so concerned, I haven't allowed anyone from their company in my home since... & certainly never will again. When I've shared this w/ other community members, they say things like, "Yeah, they've really gone down hill." I've had dealings w/ them for over 15 years. I've never seen anything BUT poor service & performance... & deplorable customer relations across the board.

Professional, pleasant, and prompt, who could ask for anything more? He found my problem quickly…read moreand fixed it. I was extremely pleased with his service.

Excellent Service, Reasonable Prices, Highly Recommended! I…read morehad a circuit breaker that kept tripping immediately, even after I replaced it. So I wanted a local electrician to come out to figure it out and fix. I wanted an actual local electrician not some company 2 hours away that pops up at the top of the list just because they want to start providing "service" in the area. (Found that out when trying to find a "local" deck builder a few years ago via Yelp). Anyhow, I called Ed, explained the problem, he had me check a few things, and pretty much identified the problem over the phone. He said he was on another job at the moment and would get back to me later in the day. Unlike many of the other services I've reached out to on Yelp lately, he actually followed through and came by late afternoon. Within about 10 to 15 minutes he found a short in an outlet and fixed the problem. I will not hesitate to contact Ed again for all my electrical needs! Now if I could only find a local plumber of the same ilk...

I have used Ed's services twice. Each time, he understood the issue immediately and repaired the…read moreproblem quickly. On one visit, I had an antique lamp I was preparing to take to a specialty shop for repairs and his partner took a look and fixed it in ten minutes. He is local, skilled, pleasant, efficient and reasonable.

I have them on several projects for my company. Fair prices and great work. Will use them on my…read morenext project.

STAY AWAY !!!!!!!! I don't know even know where to begin. Put an addition on , these IMPOSTERS;…read more - Shorted out my radiant floor as there was a Big Orange tag on the coil saying "nothing more than 110 and they hooked it to 240 - "Cracked my Azac decking In TWO spots installing outside deck outlets that had to be ripped up and replaced. - Here's the best .... Are you ready for this one ? "Put TWO OULETS in our kitchen, put the face plates on them and ..... DID NOT EVEN RUN WIRES TO THESE OUTLETS !!!! I cant make this stuff up !!! The most inefficient, I knowledgeable people in the industry and there should be laws out there to take away their business license!!!! Unfathomable !! DO NOT EVEN CONSIDER THESE IMPERSONATORS !!! If I could give a "minus star" I would !