We went to Tile in Style when we were renovating our bathroom on the recommendation of our…read morecontractor. He had sent lots of his clients there with good results. With the help of Inga, the owner, I found what we wanted, and told Inga I would order closer to the date of our project. We chose not to order all of the hardware and plumbing needs for the bathroom (shower head, fan light, etc) as it seemed very expensive and our contractor said we could get nice stuff at Lowe's. Inga called me several times, and wrote me several emails pressuring me to order everything as she said it was in stock and we did not want to chance the tile not being available. I told her we did not want the hardware, so she sent me a "discounted" price, which still came out more than what we paid at Lowe's. We did order the tile in advance and had it delivered. It turns out we had two issues that Inga refused to deal with. 1. We had a total of 6 boxes of extra, unopened tiles (2 diff kinds) that we wanted to return for a refund. She insisted that special orders are not returnable, no matter what. When I retorted that she had told me it was all in stock so therefore not a special order, she gave me a whole long explanation and still refused to accept 4 unopened boxes of the shower wall tiles that is very expensive. 2. When our contractor opened the mosaic tile for the shower floor, he was very upset to see that the paper backing was stuck to all the tile sheets and he had to spend a lot of time scrubbing them off. I wrote Inga about this and asked again for a refund for the 2 boxes of mosaic tiles we were not opening or using and that our contractor had never had these problems anywhere else. She refused again, explaining why the paper was stuck on, which doesn't help us! I wrote back explaining that I would let her re-think her decision and if by Monday she had not decided to accept the extra tile back and give us a refund then I would make sure I gave her terrible reviews everywhere I could, tell all my friends to boycott her store, and I would speak with an attorney about taking her to small claims court. Her email response was that she would exchange any unopened mosaic tile with the paper on the back (too late for that for us), but not refund anything, and I should stop harassing her! My contractor plans on never sending her business again. I plan on reporting them to the BBB and possibly taking her to small claims court. I have never had worse service from a business before! Thankfully we love our contractor and the bathroom will look great, even if we are out a LOT of money.

We had contemporary project with porcelain tiles It was amazing. Thanks for great opportunity to…read morerealize our design project.

Had a bad experience a few years ago with a remnant I purchased here. The customer service was…read moreawful. I was told repeatedly I would get a call back and no one did. Selection was large, but I won't return.

Clive and company came out to my house- took measurements and quoted reasonable price for carpet…read moreand installation of wall to wall in a 45'x22' room with 12 stairs .The carpet looks amazing and the installation was very very good! Quality company!

Tim and Danny are great! I have used them at 2 different properties, both installing flooring,…read moreand refinishing old flooring. They have been nothing but the best. Would highly recommend.

Our floors were done two years ago by ASTRO Hardwood. The floors have maintained their color and…read moreare still beautiful! My daughter's floors were recently done by Tim! The floors are amazing! Tim and his crew made the floors beautiful again. I will continue to share his number with my family and friends. You can't beat the quality of the work and the price!!

We are homeowners who needed to install protective surfaces on some of our doorways to ward off…read morecaster damage to baseboards & door jambs. (One of us uses a wheelchair.) Heard of MGI's weekly remnants sale & found a Carrara-like fabricated quartz that went perfectly with our newly renovated colors. We liked it so much that we decided to make a mantel top it out of it as well. Although most of their trade is with installers, Tony was happy to explain the fabrication process to do-it-yourselfers like us: cutting to size to a customer-provided mockup, softening selected edges, polishing added faces as needed. He was very patient with my mistakes & revisions. We got a very attractive & affordable result. Tony obviously enjoys what he does, including his customer interactions. I couldn't recommend MGI more highly.

Mimi really saved the day at Marble & Granite International. Her level of customer service,…read moreresponsiveness, and overall helpfulness was really amazing. I work for a residential remodeling company and we had an issue with the stone fabricator we had been using for a project that had resulted in us needing a counter fabricated, delivered, and installed on pretty much a two business day notice. Not only did Mimi provide me with an accurate quote within the hour, but she went out of her way to be pleasant about it and make sure I absolutely had everything that I needed to have our project continue without a hitch. Working with vendors every day, I rarely see this type of attitude and commitment. I cannot say enough good things about how smoothly and pleasantly the process went. We will definitely be returning to provide more business to MGI.

Great service, price and selection. Staff was knowledgeable and friendly, very happy with my…read moreexperience at the tile factory, will be recommending to friends!

We couldn't have been more surprised with the wide range of selection in the relatively small…read morestore. The owner struck a good balance between being helpful and not hovering. He filled the order quickly and the price was fair for high quality tile. We bought all our tile there for a bath and will definitely go there for future projects.

So happy I researched and found the best rug company! Needed…read morea quick rug replacement, the store and owner were able to help. So pleased with the quality, price and installation! The installers , Billy and Joel, were professional, very capable, and quick in the task! Very happy all around with the product and service! Thank you!

They are legitimately as good as it gets. Their prices are very fair, and they do a great job.read more

They were amazing! They put in a floor in one day. The were professional, friendly and paid…read moreattention to detail. I will call them for my next project!

Sloppy work. Urethane on doorknobs, on the exterior of a newly painted house and footprints…read moretracked over tiled floors. Pour spots (pooled urethane) on the stairway. Lots of dust particles under the finish. Workers retrieved a chair from the basement to use as a ladder. They do not have their own. Uneven finish on the main floor. Workers returned and applied another coat.

These guys do a bad job. They jacked up their price from original estimate. They did not deliver…read moreon time. Do not use this company.

I have to say the guys did a good job my Floor looked pretty beat up because of the dogs and the…read moreage of the floor. They made it come back to life again! I gave them four stars because communication was not the best but all together they did a great job!