Despite the low rating and questionable reviews, I (an experienced reviewer for almost 10 years)…read morehad exceptional service with OOA. From the front desk, nurse, anesthesiologist and surgeon (Dr Messini) I had zero complaints. There is an online portal that you can use to message the team and view your summaries and medications I've spoken to over 6 different people (scheduler, front desk, surgeons nurse, etc) and always receiving the help I was seeking. If not immediate, I had a follow up call or voice mail to close the loop. We all know people are only able to assist within their scope, some of these reviews are coming from individuals who have one other review which pains a skewed picture

This review concerns continuity of care at Olympia Orthopaedics, which is my reason for this…read morewriting and conferring a one-star rating. Several days ago, I re-injured a shoulder rotator cuff causing sharp pain, considerable aching, loss of sleep, and limiting personal care. An MRI and a medical examination of the original injury signaled the need for a complete shoulder replacement. Instead, I chose a treatment plan of physical therapy and acetaminophen with a cortisone injection when needed. The recent re-injury caused sufficient pain to seek a cortisone injection. Therein rests my review of Olympia Orthopaedics. My physician is away on vacation and cannot order the injection. No health care provider is identified as a standby during his absence. The schedulers must "find a team that is willing" to order and give an injection during my physician's absence. Olympia Orthopaedics Urgent Care Clinic does not give cortisone injections. My torn rotator cuff and re-injury is certainly not an emergency. However, I await a resolution to my current need with the experience and thought of "once out the door...". Clearly, Olympia Orthopaedics needs to have a contingency plan/policy for continuity of care for patients when a health care provider is unavailable for whatever reason.

Over the course of 3 1/2 years, I have received three arthroscopic knee reconstruction surgeries…read morefor torn ligaments. First two surgeries were performed by Dr. Anthony L. Agtarap. MRI images have indicated that the injury on my knee went beyond just an ACL tear, and I had significant lateral instability on my knee probably from a tear on my MCL. In my first surgery, Dr. Agatarap replaced my ACL with one taken from a cadaver after I injured my knee in high school football. To be completely honest, even after my physical therapy was and almost a year has passed since the surgery, the stability on my knee did not return at all. I was a very physically-active 18 year old at the time, and I tore my knee again the moment I attempted to play sports that required lateral movements. At the time of my second injury, I was only running to catch a football while wearing a heavy-duty Breg Fusion knee brace that was prescribed to me. Before my second surgery, I have explained to him the lateral instability on my knee that was probably a result from a tear on my MCL, and how easily I have injured it since the first surgery. His solution was merely to use a larger cadaver to replace the ACL. Needless to say, just like the first surgery, I couldn't even tell if anything was changed in my knee even after the physical therapy was completed and almost a year has passed since the second surgery date. Being even more careful than the first time, I attempted to shoot hoops by myself while wearing a heavy-duty brace, to see how the knee performed. Within a few 30-minute sessions, the knee "slid" laterally and the ACL was torn again. While Dr. Agatarap insisted on performing a similar third surgery, I was not willing to give him a third chance. I went to University of Washington Sports Medicine to see a different doctor, whom apparently used to be Dr. Agatarap's mentor while he was in medical school. Looking at the injury on my knee, he performed a much more elaborate surgery, replacing not only the ACL but MCL as well, and inserting pins to secure the instability and artificially creating scar tissues on various areas to stimulate recovery. It has been almost 3 years since my third surgery, and there has been no additional injury on my knee, despite the fact that I have been actively playing contact sports such as football or basketball. There was a world of difference in regards to the stability, after my physical therapy was completed. At this point, I am convinced that Dr. Agatarap has botched his two surgeries with me, mainly because he neglected to listen to the patient and failed to appropriately treat my condition. To be completely frank, the first two surgeries made almost no improvements on my knee. The bottom line is that I will not recommend Dr Agtarap to anyone, especially if you lead an active lifestyle. Even if my knee didn't feel fully stable, I had no choice but to try being active on it, as I was enrolled in a Reserve Officer Training Corp. No additional recovery could have been expected once the physical therapy was completed, and I needed to make the best out of my knee which clearly was not enough. Thanks to Dr. Agtarap, my ROTC career was cut short and my full-ride scholarship was rescinded. I can understand that the first surgery was probably appropriate for a first-time injury, but the temerity of Dr. Agatarap has caused me to injure my knee for the third time. The absolute least he could have done for me was to refer a better surgeon, like his mentor at the University of Washington.

I have seen Dr. Agtarap a few times over the last 12 years regarding my left knee…read more He, and his staff, have always been incredibly thorough, friendly, helpful, and supportive of my care. I have referred several of my family members to see him, based on the excellent experience and care received.

Over the course of 3 1/2 years, I have received three arthroscopic knee reconstruction surgeries…read morefor torn ligaments. First two surgeries were performed by Dr. Anthony L. Agtarap. MRI images have indicated that the injury on my knee went beyond just an ACL tear, and I had significant lateral instability on my knee probably from a tear on my MCL. In my first surgery, Dr. Agatarap replaced my ACL with one taken from a cadaver after I injured my knee in high school football. To be completely honest, even after my physical therapy was and almost a year has passed since the surgery, the stability on my knee did not return at all. I was a very physically-active 18 year old at the time, and I tore my knee again the moment I attempted to play sports that required lateral movements. At the time of my second injury, I was only running to catch a football while wearing a heavy-duty Breg Fusion knee brace that was prescribed to me. Before my second surgery, I have explained to him the lateral instability on my knee that was probably a result from a tear on my MCL, and how easily I have injured since the first surgery. His solution was merely to use a larger cadaver to replace the ACL. Needless to say, just like the first surgery, I couldn't even tell if anything was changed in my knee even after the physical therapy was completed and almost a year has passed since the second surgery date. Being even more careful than the first time, I attempted to shoot hoops by myself while wearing a heavy-duty brace, to see how the knee performed. Within 30 minutes, the knee "slid" laterally and the ACL was torn again. While Dr. Agatarap insisted on performing a similar third surgery, I was not willing to give him a third chance. I went to University of Washington Sports Medicine to see a different doctor, who apparently used to be Dr. Agatarap's mentor while he was in medical school. Looking at the injury on my knee, he performed a much more elaborate surgery, replacing not only the ACL but MCL as well, and inserting pins to secure the instability and artificially creating scar tissues on various areas to stimulate recovery. It has been almost 3 years since my third surgery, and there has been no additional injury on my knee, despite the fact that I have been actively playing contact sports such as football or basketball. There was a world of difference in regards to the stability, after my physical therapy was completed. At this point, I am convinced that Dr. Agatarap has botched his two surgeries with me, mainly because he neglected to listen to the patient and failed to appropriately treat my condition. To be completely frank, the first two surgeries made almost no improvements on my knee. The bottom line is that I will not recommend Dr Agtarap to anyone, especially if you lead an active lifestyle. Even if my knee didn't feel fully stable, I had no choice but to try being active on it, as I was enrolled in a Reserve Officer Training Corp. No additional recovery could have been expected once the physical therapy was completed, and I needed to make the best out of my knee which clearly was not enough. Thanks to Dr. Agtarap, my ROTC career was cut short and my full-ride scholarship was rescinded. I can understand that the first surgery was probably appropriate for a first-time injury, but the temerity of Dr. Agatarap has caused me to injure my knee for the third time.

Dr. Neely and the staff helped address both my chronic low back pain from an injury and my upper…read moreback/neck tension! You get exercises to do using an app with instructional videos and reminders. Excellent service.

The team at Airrosti helped me to get relief for my neck in just a few treatments by targeting the…read moreright muscles, and then showed me activities and stretches to get my own relief on an ongoing basis. They listen and ask great questions and I love that their practice is managed almost entirely digitally.

100% recommend coming to ProActive for any of your physical therapy needs. I had no idea what to…read moreexpect, but the staff are so friendly, educated and hard-working that I felt comfortable right away. I noticed a huge change in myself, and that is credited to the folks here that pay close attention to each person's needs. I looked forward to my appointments every time. If you took some of the brightest and nicest people and grouped them together, you would find them here. You can rely on them to guide you through a healing process. They listen to you and remember your issues. If you're in need of physical therapy, I encourage people to come here.

From the owner: We help you get back to work, sports, and life!…read more Physical therapy at ProActive SportsMed is specifically designed with your needs in mind. We break down the demands of your activity and tailor a program towards that activity. Our goal is to get you back into your life as quickly and safely as possible. Call us today for more details and to schedule an appointment.

After years of back pain, several doctors appointments, and multiple stutter starts with physical…read moretherapy, I am pain free. Linnea took so much time to ask questions, not just on our first day, but continuing through our sessions. She is the first person to look at my complete medical history and the entire picture of how my body was functioning (or not functioning). The eventual diagnosis was both disc issues that I knew about and sacroiliac issues previously undiagnosed. She took the time to reteach me the little tedious movements that had been amplifying my pain. But she also did not strong me along in unneeded sessions. As I started feeling better, she didn't abandon me, but she slowly spaced out out appointments. I had some specific goals (jogging and pilates) I wanted to accomplish before I left therapy. She was very supportive and understanding of those. When I was able to do this pain free, she gave me her contact info in case of any issues and sent me on my way, exercises and stretches in hand. I am extremely thankful for and impressed with this office!

I saw Lennea Comstock for a knee injury caused while skiing, and she was able to give me excellent…read moreexercises to help strengthen my quads. But what I liked best was Lennea's ability to use the Jones Strain and Counter Strain method of manipulation which is superb. There are very few people who know how to use this method properly. I highly recommend seeing Lennea for her ability to re-align the joints and provide a lasting solution to pain removal. Thanks, Lennea! It's a pleasure working with you!

The staff is unprofessional and disorganized. I went to get a blood draw for life insurance…read morepurposes and there was a supervisor in my room who REEKED of cigarettes. I didn't think much of it until I received my test results and tested positive for nicotine even though I've never smoked a day in my life. Now my life insurance is going to triple in price. I wish there was a 0 star option...

Working for Quest must really be terrible. Or something…read more When I go in to get bloodwork, I don't need or want to be treated like I'm garbage. Because I'm not, and I'm polite and respectful. So when I arrive at 7a, wait 30 minutes for lab work, and then ask what the wait is in the morning (and that I had to leave for work), I don't appreciate being snapped at and dismissed by the technician/receptionist. I'm asking a simple question politely. I will be finding another facility. I've been mistreated by Quest staff for too long. Quest technicians and receptionists: would it KILL you to be a little kinder? Jesus.

Dr Hopkins is the best and his staff if phenomenal. Do not hesitate to go to there office, you will…read morenot be sorry. Great care and service!

Had an appointment on October 18, 2022 for my right big toe. Dr Hopkins came in introduced himself…read moreto me and knowledge that my husband was also in the room. He was meticulous in his approach to what my problem is regarding my right big toe. Cleaned my toe up, provided several options of treatment for us to consider, cut my toenails, and during this procedure was very informative regarding the care needed for feet and ankles. I will be having regular schedule treatment appointments regarding my feet and ankles with Dr Hopkins. Ditto for the reception and nursing staff members. If you have foot and/or ankle concerns, go see Dr. Hopkins.