First and foremost, I am a genuinely satisfied customer of the Hawks Carpet Outlet located in…read moreWoodlawn, VA. I am neither a principal or an employee of Hawks Carpet Outlet, nor am I a family member. I have not been paid or offered any type of financial consideration for the making of this review or endorsement. If you are seeking a first-rate, high-quality flooring products provider, Hawks Carpet Outlet is the "go-to place". These are hardworking, honest, energetic and optimistic folks who delivered for me even more than they originally promised me. Their work in my humble opinion was truly professional, and the job was faithfully and beautifully completed within a reasonable time frame and also at a very reasonable cost. I traveled 25 miles to their outlet to seek their services -- I'm certainly glad that I did. I think you will be too.

One star...only because there was no way to give ZERO stars…read more Our experience with Rotenizer has been very disappointing. Two months ago (November 2017) we had vinyl flooring installed in several rooms in our home. The men were doing a good job at first but then they started getting constant calls telling them to hurry up...they had another job waiting. The workmanship went downhill and the rest of the job was not at all satisfactory. One of the floors was a quarter inch lower than the other floor and was left that way. A serious trip hazard. I have photos. After trying to deal with the owner about fixing the problem we were forced to settle for a half way "fix." A board laid across the drop off that slanted down to the lower flooring. In January (two months later) the flooring started to come loose. We contacted them twice and they finally got the men out here to repair it. The same spot turned loose again two days later. We called and requested a repairman. The weather was beautiful all the following week but we did not hear back from them. We had a dusting of snow last night.....the roads are clear. I called again today and the owner said, "We can't send anybody out there. It's snowing." I reminded him that the past week had been beautiful weather and they had not shown up then nor had they bothered to call us to set an appt to fix the flooring. He continued to argue that they don't just send their men out minute to minute. He became VERY argumentative and agitated. I ended up hanging up on him mid-rant. Hopefully we will ....eventually...get a decent fix for the problems we are having...but I would certainly not recommend this company to anyone. Their customer service is non-existent, the owner has a volatile temper and, judging from the experience during the installation, the owner cares more about "quantity" (another job waiting) than job "quality." Buyer beware.

From the owner: Rotenizer Drapery & Carpet proudly offers the best in carpet, upholstery, rugs, terrazzo, marble,…read moreand tile. We also provide excellent cleaning of your carpets and upholstery! Our high quality products along with our family feel is what makes us your premier choice when it comes to the finer finishing touches in your home. We take the utmost care whether it's helping you select the right carpet for your home or cleaning floors or furnishings. Give us a call or check out our extensive selection online.We also offer country curtains, blinds, cabinets, counter-tops, wallpaper and draperies. Rotenizer Drapery & Carpet also carries Porter Paint. Come into our showroom and see our hardwood, tile and carpet displays. Come find out why we have been the trusted source for our communities home decor needs, since 1974.

We hired Fine Finishing Hardwood Floors (Dan Gragg) to refinish our hardwood floors and we have…read morebeen so impressed. I highly recommend Mr Gragg. The communication has been great and his pricing is fair. He is very experienced and knowledgeable and assisted us in understanding our options and making selections. He explained every step of the process and has given us basically brand new floors! Very please with the quality of his work. He's reliable and does what he says he will do. It's hard to find contractors that show up on time and that was never an issue with him and his team. We are thankful to have partnered with his for this renovation.

From the owner: Over 30 years experience in installing and finishing hardwood floors. We specialize in…read moreinstallation, sanding and finishing of old and new hardwood floors, pre-finished or unfinished. We are licensed and insured. We use a dust controlled system that causes less dust in your home during installation and finishing. Trailer provided to store furniture during installation. Several sizes available and a multitude of wood species available. Whether you want pre-finished or unfinished we can get the color, size and wood species you want. Old hardwood floors can be refinished to look new. Stains,paints and other damage to floors can be removed and repaired. Your old floors will look new again. We offer competitive prices on installation and finishing. However, wood pricing changes daily. Please contact us for up to date prices. Remember, you get the quality and satisfaction you pay for. 100% satisfaction the 1st time!

I hired Elty's painting to paint my two vanities. They did a wonderful job. They were very neat and…read moreclean and didn't leave a mess anywhere. They had to install new hardware and it looks great. The job took two days and they cleaned after each day. They were on time and had all their supplies with them. Their pricing was very affordable. I would absolutely hire them again. Thank you Elty, I love my new vanities.

I hired Elty's to remove popcorn ceilings and paint my living room, hallway, and foyer for a split…read morelevel house. The crew did a fantastic job and my living area looks polished and new. I appreciated that they started early each morning and were able to complete the job in less than a week and a half. The pricing was competitive and Elty communicated with me regularly on updates. I'm so glad I was able to find a quality and reliable painting company. Thank you!

I contacted New Image Home Designs to fix my carpeting in a few different spots. They came out for…read morea quote and I told them I'd call them back. I called the next day and he (guy who fixes carpets) said he doesn't have his schedule he'll call me back. I called him 3 days later after not hearing from him and left a message. The following week I called the office and asked about setting up an appointment to fix my carpet and was told they will have him call me. A week later I had heard nothing and tried both him and the office several times. The office kept saying they will have him call and he kept sending my calls straight to voicemail. I never heard back from them. If they didnt want to do the job they could have just told me!

This information is to all Vendors that this company may contact to provide work on their behalf…read more DON'T They do not pay their bills and do not respond to phone calls, letters, statements, etc. They have an outstanding invoice with us for almost $1200.00. All phones have been disconnected and mail is being returned! Now I am learning that they have shut down and are filing bankruptcy........

Excellent service from choosing flooring to very conscientious installers…read more Highly recommend and very much appreciated the experienced installers and their attention to detail.

Christiansburg store. They make the buying process easy. The…read morepleasure ends there. Scheduling is horrible. Had scheduled for 6 weeks, had movers coming next day. Carpetland called the day before original install date to reschedule . Installer showed up 2 hours late. Customer service despicable. Was cussed then hung up on by one male employee. A complete disgrace. Do not recommend AT ALL.