Bassett Construction did a wonderful job renovating our condo. They were professional, great…read morecommunicators, and explained everything along the way. Each day our space was left clean and neat. The attention to detail is seen in their final work. They worked within the expected time frame and our budget. They made the process run smooth and worry free for us. They took our vision of our dream condo and made it a reality. I would highly recommend!!

From the owner: Bassett Construction LLC – Building with Integrity & Precision…read moreAt Bassett Construction, we specialize in residential remodeling, home additions, kitchen and bathroom renovations, deck builds, window and door installations, and masonry work including steps, patios, and stone veneer. With years of hands-on experience, we take pride in delivering quality craftsmanship, honest communication, and reliable service on every project — big or small. We’re fully licensed and insured, ensuring your home is in good hands from start to finish. Customers choose us because we show up, stay on schedule, and treat every home like our own. Whether you’re updating your kitchen or building something new, we bring professionalism, precision, and pride to every detail.

It has been about 18 months since the completion of a rebuild project due to a tree. I waited to do…read morethis review to give me time to appreciate the work and unpack how difficult Jim was to work with. The work he did was good, no question. BUT... communication of extra costs and the intimidation of not completing the job if you questioned the extra costs was beyond stressful.

This is absolutely the worst contractor that I have ever hired. Overcharged me for labor and…read morematerials then left with the extra materials. Caught him lying about it on the phone. I would never use him again for anything. His work is fine but he is dishonest.

We contracted Personal Touch construction out of Haverhill to build us a deck. From start to finish…read moreBrad and Mike Feenstra were outstanding! From handling the permit process to completion. They take pride in their craftsmanship and it shows in their work. We couldn't be happier. We highly recommend them for any and all your home needs! They won't disappoint you!!!

I hired Louis and his team on February 28, 2025 for a $70,000 basement renovation. The agreement…read morewas that work would begin by early May and finish by early June. Instead, work did not start until mid-June and the project was not completed until mid-September. During the project, there were several significant issues: 1. Thermostat buried - At one point, the team plastered over the thermostat and forgot it was there. This required corrective work that should not have been necessary. 2. Plastering problems - The plaster work was uneven and needed to be reskimmed, which their GC, Matt, acknowledged. When Louis came to inspect, he became visibly frustrated, blamed the painters who were not responsible, and attempted to sand the walls by hand to demonstrate a prep issue. He also made negative remarks about the other workers present. I later apologized to the painters to smooth things over. Ultimately, I had to negotiate a compromise to have the walls corrected properly. 3. HVAC access - Instead of installing the contracted access door, a low-cost plastic cover was installed. This did not meet standard practices for a project of this scope. I requested that this work be completed properly, but no action has been taken to date. 4. Flooding - The crew overloaded the electrical outlet connected to the HVAC condensate pump, which tripped the breaker. Since the breaker was not reset, the pump remained off over the weekend and the basement flooded. Louis attempted to make us pay for a plumber to diagnose the issue, even though it was clearly caused by how the work was left. 5. Pest infestation - After the project concluded, a cockroach problem appeared in the basement storage areas. These areas had not previously had issues. After consulting an exterminator, it was determined that the likely source was construction materials brought in during the project. When I raised the issue, Louis stated "Good luck proving it was my fault" and hung up on me. Some of the team members -- Matt, Dave, and Junior -- did solid work and were professional to deal with. However, Louis frequently did not take accountability, did not resolve issues professionally, and shifted responsibility to others. Bottom line: If you are considering this company, I recommend reviewing other options. While the project was eventually completed, the delays, extra costs, and handling of issues made this a stressful experience.

As a customer I have to say their trucks are incredibly unprofessional, I had one cut me off the…read moreother day in the parking lot of McDonald's. Poor service for a previous customer.

We asked Eric to remodel our upstairs bathroom. He and his assistant were always on-time during the…read moreprocess; he always communicated well with us about the project; they did a thorough job and turned our old outdated bathroom into a clean, modern bath that our son says looks like the bathroom in a hotel. The cost was reasonable, and we really like the fact that Eric, the "boss," was always there in person. They did a professional job, and we'd recommend them to anyone!

This review is long over due! I had the pleasure of working with Eric at Sun Shore Construction,…read moreand I couldn't be more pleased with the results of our bathroom remodel. The team had exceptional professionalism, attention to detail, and craftsmanship. They listened to our vision for this small bathroom and they brought it to life with precision. The project was completed in 2 weeks, on time, and within budget. Eric was wonderful to work with. I'm reaching out to him and his team for all future construction needs. Thank you!

Hired Coastal Remodeling once before for a small room and half bath. They did pretty good work…read more Hired them again recently to remodel a full bath and it was a very different story. Sloppy work and excuses, excuses, excuses. Did damage to walls and floors in rooms they were not even working on. Nothing was ever their fault, though. What ever happened to doing a good job and taking responsibility for your work?

Responsive and did a good job. Was the most detailed vendor out of all that I have requested.read more

Most of the work was accomplished functionally. The discount we requested was satisfactory as it…read moreshould cover the cost of fixing the screen that was damaged during work and replaced (see pic) and some of the siding, and the electrical outlet issue, we had the same experience as others in that workers were not showing time, or would cancel last minute. Contractor estimated 3 days and the work took approximately 3 weeks. No one has come out for the punch list items after Tom said he would send someone out about 2 weeks ago. No paperwork was provided with the sliding door- so no manufacturer warranty. We don't expect any further contact.