we needed a shower valve replacement. Called Potvin plumbing and heating and Jeff Potvin was…read moreawsome to work with , he had one of his technicians (Shawn) come out and fixed our issue. They couldn't be any nicer , super knowledgeable, great to deal with. Just a great company. Thank you Jeff and Shawn

Great guys, great work..I trust these guys so much. Personable and they're very affordable. I've…read morebeen using them for years...Prime location right in the middle of Methuen. I appreciate how sensitive and cautious they are following all Covid guidelines.

My air conditioning system failed (of course) during an extreme hot stretch. Shawn responded…read morequickly, handled some complications expertly and got me up and running quickly. The system is performing beautifully. This guy really knows what he is doing. Price was very good too.

I moved to a new condo 1.5 years ago and needed some items checked out, particularly the hot water…read moreheater. Admittedly I don't know much about plumbing or electrical so it was intimidating at first. Shawn was so easy to work with. He showed up on-time, was friendly and got everything working as expected. He had some recommendations for preventative measures down the road but didn't upsell or anything. Just a month or 2 ago something stopped working and he quickly replied and helped me troubleshoot and fix it within minutes (it was user error, but he was still friendly and responsive about it). Really nice guy and I'm glad I went with him. Highly recommended.

Paul Martin is the best! He's a man of integrity and does great work. Whenever I have any…read morequestions plumbing related I call him. He's always been my go-to plumber and he's gone out of his way to help my family last minute when they needed a plumber ASAP. He will always stands behind his work and he's extremely trustworthy. Paul is fair and transparent when it comes to cost and is always out to help those in need. I highly recommend Paul E Martin Plumbing!

I had Paul's team come to repair a leak in my boiler room. They replaced the "auto vent" causing…read morethe leak but completely ignored the rusty water expansion tank just under it, barely an inch away. When I asked Paul's team about it, they told me it was just "cosmetic" and didn't have to worry. Less than 6 months later the expansion tank started leaking! I had another plumber come in and he was shocked to know that my last plumber didn't bother replacing expansion tank during the last job. I even spoke to Paul on the phone and he told me his guys "should" have done that repair as well. The part is inexpensive but I ended up having to pay for all the overhead again to prep and restore the system after repairing. I ended up losing a few hundred bucks because if their incompetence, but fortunately I found a new plumber I can trust.

Dan McConnell came by to help with a sink that had been backed up for months, and he did an…read moreincredible job. He was great to talk to, thorough, and genuinely helpful throughout the visit. He also took the time to walk me through what might have been causing the issue, how to help prevent it going forward, and how to spot signs that it could be a larger building-related problem, which was especially helpful since I live in a condominium. Out of all the plumbers I looked into, John's Sewer & Drain Cleaning had the best pricing, and they absolutely backed it up with outstanding service. I'd recommend them to anyone dealing with plumbing issues.

Andre came on the same day we called (within a few hours, actually) and fixed a nasty and…read morecomplicated blocked drain issue. He was clear about the problem, explained it well and knew his stuff. In spite of the issues and awkwardness of our current plumbing, Andre did not give up and persevered with the blockage (between the bath and the sink) until it was finally resolved. The price was very fair especially considering the effort and mindset needed to resolve the problem. Wouldn't hesitate to call this company again - very grateful for a good and positive outcome to a nasty problem. Thank you, Andre for your patience and hard work.

We're a small collective that shares stories from freelance and contract workers who've been…read moretreated unfairly. This is one of those stories. A contractor was hired by this company to build a fully functional website on a rushed timeline. They were told they were the only person working on the project, and that the urgency was due to the company's former developer being in a legal dispute and planning to take down the live site by June 1st, 2025. The contractor dropped everything to help and finished the site two weeks before the deadline. Over the course of several weeks, the contractor even went to their office multiple times for meetings with the owner's son and other team members, working in good faith to move the project forward.After the work was done, it came to light that two or three other people were also working on the same site, despite the company claiming otherwise from the start. When the contractor followed up for payment, the owner's son who was the main point of contact allegedly said "My boy could do it for less than $1,000, so our initial agreement on price is gonna be a lot less now." He also added he was going on vacation in 15 days and "didn't have time to deal with it." All this while wearing an expensive Rolex. The contractor was told, "Send me the invoice I'll pay you for your time." The invoice was sent immediately, and the son followed up once more saying, "I'll get back to you." After that, he went completely silent no reply, no payment. The contractor was left dismissed and disrespected. The stress and anxiety from this on top of an existing heart condition led to serious mental and physical strain. Legal steps have since been taken. This post is meant to warn others if you're a freelancer, contractor, or subcontractor, be cautious. Get everything in writing, and don't ignore red flags. No one should be pressured, misled, ghosted, or lowballed after showing up, putting in the time, and delivering their end of the deal.

JGriffin is by far the best HVAC we have had!! They are thorough - pleasant and explain exactly…read morewhat needs to be fixed or what they are doing! No pressure!! Thank you for all the help!!! A job well done and Office customer service is great to work with!!

Heat went out this morning they were there extremely fast. Having two young kids and it being…read morereally cold out this was greatly appreciated. Excellent work and service. Would highly recommend.

Very responsive and fast! Came out on a Sunday to help me in a pinch and was very courteous and…read morevery reasonably priced! Would 100% recommend them!