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    Woodfloor Masters

    4.3 (7 reviews)
    Closed 8:00 am - 5:00 pm

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    Affordable Cabinets, Granite & Floors

    Affordable Cabinets, Granite & Floors

    1.7
    (6 reviews)

    Save yourself! Go somewhere else! The owner (Christine) will promise all to get your check! We…read morehired them to install our flooring and it was nothing but problems from the start! They didn't clean properly before laying the flooring there are little rocks and debrie under the flooring that has caused the flooring to break apart when walked on. also we were charged for the flooring and then they stole all the flooring from the job. all was caught on film. We have to take her to small claims court to get the $450 worth of flooring costs back! RUN THE OTHER WAY FROM THIS BUSINESS

    RUN QUICKLY AWAY FROM AFFORDABLE CABINETS, GRANITE, & FLOORS unless you want to be the only source…read moreof quality control, to have the job run well past the projected completion date, and you are willing to initiate all communications. AND can live with the uncertainty you could be facing big problems in the future such as mold and leaks. You will be the ONLY on-site management. Affordable previously operated under the name of Northwest Natural Stone. NW's contractor's license was suspended by WA Dept.of Labor & Industries in March, 2015 for not meeting licensing requirements. See L & I website for violations. Better Business Bureau also has numerous complaints against them under both names. Currently there are on-going investigations of Affordable by L & I. According to L & I, the work performed on our home required use of licensed plumbers and electricians. It appears that none of the workers on our project were licensed. Now we are left wondering if the plumbing and electrical work meets code. We contracted with Affordable for updating/remodel of two bathrooms. We selected the company because they said they could meet our timeline and because we were told the workers were employees. The job was two months over the promised completion date, due to many problems requiring repair and materials not being ordered timely. Affordable does NO quality control. Once the contract was signed we never saw anyone with any authority from the company. Taking pictures at the end of the work day and sending them via text to the owner, Christine Harper, was Affordable's idea of Quality Control. We were the sole quality control and the on-site managers of the project. We were aghast that workers were so willing to think that inferior work would be acceptable to us. I sent an email to Christine demanding she come to the job site to see for herself what was happening. There was no response. No communication with Affordable unless you initiate it. When the re-built shower was plumbed and a new water mixer valve (Delta) installed, we suddenly had no hot water inside the house. The worker adamantly insisted he had installed hundreds of these, so the problem had to be our hot water heater. We purchased and installed a new hot water heater and the problem still existed. Belatedly the worker remembered some small parts and instructions that came with the mixer that he didn't think were important. These were found in the trash. Once installed the problem was corrected, but we were out over $600. for a new hot water heater we did not need. When the plumbing was covered by tile we found water leaking inside the wall. It came through the grout. When the mixer cover was removed and a hand put inside the wall it came out dripping wet. Has the problem truly been fixed? What is going on inside the wall behind all that tile? Will mold be an issue in the future? The under sink plumbing was a joke. It looked like pretzels as there were so many twists and turns. When it didn't go together easily, the solution was to add another piece of pipe, gluing and using goop to hold it all together. Of course it leaked. Even fixed does it meet code? When it came time to install the shower door, the worker asked us for the door. The contract called for Affordable to provide the door and it hadn't been ordered. Another delay. When the shower door arrived, it didn't fit the opening. The opening was too large. It was suggested we put metal strips on the sides to fill in the space a totally unacceptable solution. The door space had to be rebuilt, another delay. At the end of one day's work we were called into the bathroom to look at what had been accomplished and while we watched, tiles slide down the vertical surface. Not enough spacers had been used and it should have been taped until the grout dried. Worker was willing to accept this, we weren't. When the job appeared to be over, the worker asked us for the final payment which we refused to do as with all the issues we wanted to able to use the shower to see there were additional issues. The first shower lasted less than a minute before a puddle appeared on the bathroom floor. A very angry call was made to Christine Harper, the owner demanding she appear in the morning. This was the first time she had seen the job. The problem was that the granite stoop was sloped so water ran onto floor rather than into the shower. The list of issues goes on and on.. We have filed complaints with WA Dept of L&I and Better Business Bureau. We hope to keep others from experiencing the issues we had with Affordable. We want to warn that if you do business with Affordable you need to expect to be quality control, make sure all materials are ordered and are the correct materials, the job will not be finished on time and work will be done by unlicensed workers. That you will never see the owner once the contract is signed. DO NOT DO BUSINESS WITH AFFORDABLE!

    Woodfloor Masters - flooring - Updated August 2026

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