This company is ridiculous. I have an AHS Home Warranty, which I've had for over 30 years. I've…read morenever once had a problem with my air conditioner. I had annual maintenance to the unit. They turned in a report that it was my fault for neglect. This company cost me $4000. I do not want anyone to have to be at the mercy of this ridiculous company. They are worthless. Don't use them!!!!

Don't show up for Appointments. They never answer the phone. Customer service team always has an…read moreattitude.

I just had my annual AC maintenance done and I'm thoroughly impressed. They were incredibly…read morethorough, cleaning the coils and checking the coolant levels to ensure everything runs efficiently for the winter. It's rare to find a service that is this honest and doesn't try to upsell you on parts you don't need. My unit is running quieter than ever!u

Smith Heat and Air arrived on time, did a chemical cleaning of my outside condenser unit, didn't…read morerush the job, provided an explanation of his work and my system status , and lastly all performed at a fair price. This was exactly what I was looking for...

I called SEC to come out and give me a price to install a new unit and ductwork. Jeff came out and…read moreexplained everything to me in detail and gave me options to fit my budget. He showed up when he said he would and did a great job. If anyone is in need of service, I would highly recommend SEC. This is the first review I have ever left anyone. (Other than my terrible experience at Texas Roadhouse @ Wolfchase.) But, I felt this company was very deserving of one.

Ladies have no fear!!! My AC went out while my husband was out of town. Jeff B. was able to come…read moreout promptly, and while my unit is 18 years old, the problem didnt require an immediately huge purchase. Jeff cleaned/serviced my 2 units and also identified a potentially dangerous electrical issue that an electrician confirmed and repaired. Jeff could have taken me for a dishonest ride, but he didnt. He was professional, courteous, clean-cut, his prices were fair, he walked me thru what he was doing, and he was very patient and welcoming with my many questions. Jeff came highly recommended by another former customer (who I work with) and I can see why. When my compressor finally does go out I'm going to call South Eastern Comfort, LLC - for sure. I highly recommend this company.

Alex has serviced our heat and air for years. They installed a new system for us at a reasonable…read moreprice and just this summer installed a mini-split in our attic remodel. They are honest, dependable, and knowledgable. They get my highest recommendation.

I was very pleased with Knight Heat and Air. Whenever I've called, he has been quick to come out…read moreand help. He and his team are honest, efficient and cost effective. Their work is always done in a timely manner and they're always professional but still have a heart of gold. I can't say enough good things about this company and I will be a customer for life!

Clayton was the lead technician, he and Caleb provided excellent service. They came to replace my…read moretwo AC units and furnaces. The team was professional, punctual, and got our AC units (and furnaces) up and running within the time frame they estimated. They explained everything and left the place clean; they took the old units away as well. Infinity is highly recommended for anyone needing reliable AC work!

I originally got a quote from Infinity about 2 years ago to replace a faulty AC unit in my previous…read morehouse. I went another route, but apparently they kept my information and called me 2 months ago to offer an "AC tune-up and water heater flush" for $49. When I asked what the technicians would do on the tune-up, the salesman had no idea. He was embarrassed when I asked the question but told me he would have a technician call or email me with the details that day or the next. I agreed to book the service, and the salesman took down my new address. They were about three weeks out on appointments, so we set the date for June 6th between 11am and 1pm. I received no email or follow-up on the details of the service as promised. This should have been a red flag, but I didn't think much of it. I figured I could ask the technician when he arrived. On June 6th I took off work to be home for the service. At 1:15pm no one had arrived or called so I contacted Infinity. The scheduler informed me that the technician had gone to my house, and no one was there. After some checking we realized they had gone to my old address and when I was not there simply left. They did not contact me in any way nor would they have if I had not called. I explained that I took the day off and was home, they could just add me to the route at the end of that day. The answer was no they cannot do that, even though they went to the wrong address and could reschedule me for June 20th at best. I had taken off work that day and was not about to give them another three weeks and take another day off for a company that was not willing to admit they made a mistake and do their best (anything) to make it right. I was obviously upset and asked for a manager or the owner. When this was denied, I asked for a callback from a manger or owner and was told they would call that day or the next. As of 11 days later I have not received any contact from them and decided to write this review. The bottom line is I have heard good things about this company, but I will never now because their poor customer service didn't allow me to find out. I was hoping to get a quote on replacing two of the old units and ducts at my house that are on their last legs, but not anymore. This and the likely $20k+ in business that would have brought them will go to another company, one which respects my time. If you are looking for Air Conditioning needs in the greater Memphis area, my opinion is that you look somewhere besides Infinity Heating and Air Conditioning.

I've been using Dowell Air Conditioning Service for 4 years now, and I couldn't be happier with…read moretheir ongoing service. He has been professional, responsive, incredibly knowledgeable, punctual & efficient. I appreciate his commitment to customer satisfaction. Great pricing for your budget, gives you options.

From the owner: Provide service to all HVAC equipment. Service and Sales…read morewater heater replacements . Financing is available on all new equipment replacement .

Quick responses and professional service! I needed preventative maintenance on both AC units, and…read morehe gave me a complete understanding of what the next steps were ( and it was the evening, and he still took the time to come out to my home to assist!) Honest, Professional, and prices the majority ( if not all ) companies cannot beat in Memphis!! Highly recommend and will be using this service for the majority of the time I own this home.

If you need any HVAC work done this is the guy. We had a leak in our A/C that was to bad to be…read morefixed and with our 1 year old baby we needed someone quick. Lippard Heating and Air, Was quick to repsond, pricing was reasonable, and did a overall great job 10/10.