I've been a couple of times, I feel like an intrusion. I've spent good money there however mentally it's a lot. I don't know if it's me, racial or they have something going on internally.. Maybe I just come at a bad time? Idk. The energy is not inviting for sure read more

Exceptional wine selection including n/a wines. Good pricing, helpful staff. A neighborhood gem.

I went in specifically for a Bordeaux and it was in stock. I shared a picture and the cashier took me straight to it. I chilled it then popped the cork. It was delicious! It's important to know what you want and do your research. This is a dessert wine. It's definitely a favorite! They have walls and shelves lined with spirits. You'll definitely find something perfect for you. read more

Woods Wholesale Wine - a hand holding a bottle of wine - Beer, Wine & Spirits Near Me - Grosse Pointe Woods, Michigan

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Awesome store. Friendly and quick responses. Very Quick shipment, had my order two days after the order was placed. I will be back for more. read more

Probably the WORST customer service ever! They are NEVER friendly and if you ask any of the MULTIPLE people standing behind the counter (doing nothing) for assistance,, they look at you like you're bothering them. I've been there twice and it was the last time yesterday, There are so many other shops in Grosse Pointe that are far more superior in price and customer service. FYI: I was the only customer in there yesterday in the late afternoon ... it's Christmas time, so that tells you everything read more

Ordered on line. Gave delivery instructions and dates. Did not ship. Asked to hold and once again gave specific dates for signed delivery. Same address. Didn't ship . Asking to cancel order and refund. Crickets. Not very reputable. read more

They had the Kjafa. It arrived fairly quickly. Great selection. Very reasonable pricing.

I live only a block away and I've been in a few times. Every time I stop in I feel like the staff is bothered that I am there. They like they like to price gouge on every decent bottle as you could see from the picture below I stopped shopping there and can't believe anyone else would still shop there. read more

Woods Wholesale Wine - Beer, Wine & Spirits Near Me - Grosse Pointe Woods, Michigan

Even though I live in Metro Detroit I have never been to this store in person but instead buy wine from this business on line when I see a good sale price on a wine I have been tracking. As my home is in Oakland county and this business is on the other side of Detroit the ride is just to far for my taste and the flat rate shipping they have for this area at $25/case too good to pass up, especially when you consider the present cost of gas and value of my time when considering it is a 2.5 hr R/T drive to this business from my home. Having said all that, I am on the mailing list for this business and see regular/daily sale notifications of wines they are carrying. These prices in many cases are advertised as the lowest price in the USA and based on my checking on wine-searcher.com the stated claims are always accurate. During my most recent purchase I just bought a Case of the 2020 Daou Cabernet, a fabulous rated value wine made in the French Bordeaux style, from Paso Robles for $19.84. The same wine is for sale at Plum market and Costco for nearly $25/bottle which made this a very good bargain buying from Wood's. Other out of state wine distributors that are at this price have higher shipping costs to Michigan making this the best bargain I could find. If you are on top of your game when tracking prices of wines you like/want you will come to appreciate what Woods has to offer from a variety of selection, quality of their wines and the competitiveness of their prices, in particular their sale prices. As for customer service and their shipping process/dunnage, In all the on line orders I have placed with Woods I have had no issues whatsoever with this business. The wine usually arrives at my house two days after ordering it. Additionally they have some of the safest/most robust shipping dunnage I have ever seen where the cases are packed in a dense styrofoam that separates and encapsulates each individual bottle very securely. Overall, I am very happy with this business and will continue to give them my business in the future! Also keep the flat rate shipping in mind if you are in the Metro Detroit area as you may find like I do that this is a great option in lieu of driving to the business. read more

Woods Wholesale Wine - 2020 Daou Cabernet at $19.84 a bottle. - Beer, Wine & Spirits Near Me - Grosse Pointe Woods, Michigan

Great selection and great service. They really know their wine! I enjoy it every time I go there.

When you FIND a Great Redd by the Glass, at a Neighboring Dine...Eh 'Pinot Noir,' Las Alturas ~ 2018. And gotta have it, Woods I reach-out to first for the very "specific finds!" Worldwide Delivery! Check..and Great 'Rare' selections! Found 'Continuum 2014,' here as well. Fancy! From speaking with Bella to Online Offerings, very smooth process. Love smooth when I can get It! Even saved a little change! To my door delivery signing, very happy with my purchase. Woods offers online ordering and pickup in store...but given the current circumstances I decided to have my bottles shipped! Will go back for a few redds on back-order, when they have it. I have added W3's to my special wine location...as they go the extra mile to check and get back to me. Along, with offer to order if not in store!! Till next find.. read more

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I honestly wish I could give less than a star. My husband and I came in to the store to place a semi large( almost $5,000) order for an event. Waited in line while a gentlemen was being waited on. 3 other cashiers/staff where standing around and not waiting on anyone. Just looking on their phone and on the computer. And then when they finally decided to grace us with their service, attempted to take another customer around me. I finally get to the counter, and the way the young lady waited on me, like it was such a hindrance in her work day to wait on customers. I was absolutely appalled as it seems as though that the only one receiving horrible customer service was the person of color in the store. I have frequented this establishment, but i can GUARANTEE that this will be my last visit. read more

Woods Wholesale Wine - reflection of store front window - Beer, Wine & Spirits Near Me - Grosse Pointe Woods, Michigan

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They have a great cigar selection And every kind of wine and liquor that you would ever want Staff is friendly read more

I can't speak to the in-store experience but shipping from them was top notch. I found them through a random wine app while I was looking for something *very* specific for a special occasion. My usual online ordering spots didn't have what I was looking for but these folks did. The price was reasonable and with shipping came to about what normal retail was anyway which I was happy about considering this wine was nowhere to be found. The primary reason for the 5 stars is somehow I got my order in time even though it was going to be a toss up if I got it in time. There weren't any upgraded shipping options so I risked it. I ordered on a Saturday afternoon and received on the following Thursday- they shipped it instantly! It arrived safely and was well packaged. So, all I can say is THANK YOU! I will definitely be checking this place out in the future. read more

Always has what I need in stock and at a great price. Beer, Wine and Liquor... Woods Wholesale Wine has it all. read more

Great selection and very helpful and knowledgeable staff. They've never steered me wrong when I've needed advice in picking a wine.

Very odd experience! I called in regarding a $700.00 bottle of fine wine (2018 Colgin Tychson Hill), which I was looking to order and have shipped to me! I spoke with someone in the wine department who advised me that he had 5 of them on hand or in stock. I asked him if he could check to see which one is in the best overall condition, since this would have been given as a gift to someone special. He advised me he was going to check and call me right back. I gave him my # (twice). But no one ever called back. I guess these folks don't need my money or business, or, they simply didn't have the wine in stock. Either way, someone should have called. Not the least bit recommended. read more

3 HOURS AGO They refused to sell me a bottle of bourbon that was on display. The manager ripped the price tag off and said it wasn't for sale. No reason just said that they wouldn't sell it to me. Too bad since this is usually my go to place for wine. Too many local options to tolerate this kind of customer service. read more

Horrible customer service for online orders I ordered 3 days ago I called in to check on my order and ask for faster shipping First Lady I spoke with informed me it was possible and I also confirmed my order was correct she said yes and put me on hold next gal gets on the phone and tells me it's no point of me paying for 2 day shipping because I won't get it until Monday we'll it's Friday and that's 2 days so I told her it's my money and I'll take the 2 day delivery she puts me on hold and a man gets on the phone tells me the bottle I ordered is not the one I want all of a sudden 3 days later it's not what I want so if I did not call you were sending it out read more

In a word - fantastic. Great bourbon selection, craft beer selection & exceptional service. Want wine? If they ain't got it - they'll find it just for you. Nicest, most helpful people in town. read more

After 8 years of loyal patronage, I ordered a case of sparkling wine for a party, fully well knowing it would get here in time since it was coming from Michigan to Indiana, and the confirmation email stated as such. Nevertheless, the party came and went without the wine, without updates from Woods or Fedex, and I had to go buy more wine during the party which disrupted the festivities. Even two days after the party, both Fedex and Woods web site show that only the label has been created, that it hasn't even been turned over to Fedex for shipping. Their customer service voicemail greeting is left over from January of last year and they are not responding to me. I've asked for a refund at this point. I'll update the review if I receive a response. read more

Woods Wholesale Wine - Beer, Wine & Spirits Near Me - Grosse Pointe Woods, Michigan

Great selection and clean store. But...terrible customer service! Absolutely terrible! I've gone into this store twice. Both times 'sales people' just standing around deliberately ignoring customers. Unless you're one of the preferred customers they ignore you. I asked where a specific scotch was and the woman behind the counter motioned with her head and said, 'It's right over there honey...you passed it on the way in." To ignore a customer is simply rude. Today I called ahead and asked about an imported rum. The lady said yes, that they had 2 bottles. There were 4 salespeople working behind the desk and 2 doing some kind of inventory. So I asked at the desk where the rum was and the rolled her eyes and said, 'right there in front of you!' Apparently I made the mistake of interrupting the staff watching the ballgame! My sincerest apologies for interrupting your game...I promise it will never happen again! P.S. You're not the only liquor store in the area. read more

They deserve a minus 5. The biggest fraudsters and lesson learned: if it seems too good to be true, then chances are that it isn't true. I ordered three vintage bottles of Cristal as a holiday gift for a client on December 21, with an assurance that the order would be fulfilled within 7 to 10 days. I called almost daily after a week, to find out the status, and got the runaround. I should have canceled then, but was reassured by the person I spoke with. Then, nothing and no delivery. My calls and emails to them yesterday were ignored. Today, more than two weeks later, I called them yet again and I received a recorded message that they were closed for a week. Their website today similarly indicated that they were closed for a week unit next Monday. It was only after I notified American Express today of the problem, and disputed the $650 charge, that I received an email response to my email from yesterday apologizing for their "overselling" the vintage, and offering me the option to replace the vintage at an additional charge. At an additional charge? Seriously? The whole thing was a scam. Anyone with inventory knows what they have, and they couldn't sell it to me for the price advertised. So they gave me the run around while they held on to my money. What a complete joke these people are. I suspect that any positive reviews for Woods Wholesale Wines that appear on Yelp are either old or are part of their hoax. Take a look at the number of recent negative reviews, and DON'T BE FOOLED the way I was! read more

I wanted to order some champagne for my birthday so I could celebrate. I called and they were very helpful over the phone. I was kind of hesitant to order because they ship with FedEx and the champagne was arriving in California...I didn't want it to be broken (from past experiences with FedEx). So I ordered the champagne.. they made sure it would be here for my birthday.. it ended up coming a week before WHICH WAS AWESOME. Got my champagne with no broken bottles. I'm excited. Will definitely order again. read more

Woods Wholesale Wine - Birthday Champagne - Beer, Wine & Spirits Near Me - Grosse Pointe Woods, Michigan

Great selections. Good prices. Family owned i believe. If you are looking for a needle in a hay stack...this is your hat stack!

Always.....a very, "Classy" Team....in my, humble, 82+ Years young, and, still "WITH IT"....opinion....We've seen a lot of , especially in the past 20 plus years...., God for "THE WOODS" ... 'ole dawg, new tricks, always.....dan white, aka, ...West Chester, OH read more

I order a lot of wine to be shipped, and live in a neighboring state. My first order with Woods was a case of reasonably priced wine. Shipping cost was reasonable, shipping/delivery lightning fast, and best of all they used insulating styrofoam and put a little cold pack beneath each bottle to protect from the summer heat. It's no coincidence that I've ordered from then since then - little details like that matter! read more

A Great Wine Shop / Huge Selection / Very Knowledgeable Employees to Teach / Guide & Educate Customers and the Many Types Of Wine / Too Satisfy Every Occassion & Pallet. Gary B. K. read more

Fantastic customer service!! I was having serious trouble finding an import lager and JOE went the extra mile to make sure I could get it shipped quickly for a special occasion! I highly recommend this top notch company and will do business with them in the future!! Thank you!!!! read more

This is a lovely little wine shop in Grosse Pointe. They have a great selection, good prices, and fantastic customer service. We were looking for several bottles of a particular wine. They retrieved it, wrapped it and boxed it before we even got a chance to look around the store. read more

Great selection and service. Fine wine at great prices along with cigars and any brand of liquor your heart desires

I really wanted to make this my new place to buy wine and champagne. They have great prices and a great selection. Right before Valentine's Day, I placed a $300 order (with shipping) - mostly champagne and a bottle of Cab. Well, the 3 Veuve Demi Sec splits that I ordered were all bad. It took me several weeks to get to all of them and getting one bad bottle is understandable but all 3 was terribly disappointing. While the bad bottles are not their fault - they did nothing to rectify the $80 poured down the drain. I was asked if I still had the box and bottles. I'm not really sure why I would keep them but since I do not, they advised that there is nothing they could do. I would have happily continued to order had I received better customer service. Very disappointing. read more

I love supporting local business and this place is one of the best family owned places I know of. The staff is so knowledgeable. They have never led me a stray with any wine recommendation and their prices can't be beat. They introduced me to my most favorite Pinot Grigio at $9/bottle...McManis and I will be forever grateful!!! They do only take cash, debit or check. So plan ahead. read more

Awesome family owned joint with a huge selection, and workers who couldn't be friendlier. Recently was in there for the first time, and definitely will go back again for all my wine/liquor buying needs. They were even able to help me in shipping a bottle of specialized local vodka to a buddy in Atlanta - and didn't even gouge me on the shipping fee. :) If only all businesses were as cool as this one. :) read more

We ordered a bottle of HIghclere Castle Gin on April 11 and we were supposed to get it April 22,in Palm Springs, via UPS. The UPS tracking number said the order was sent back to Woods. I called Woods April 23, and they said all Highclere Castle orders were sent back to them by UPS. So I was told they would now be resent via FedEx. We went through a lot of hassle to track down what went wrong, some of it the fault of UPS. If FedEx comes through I will revise my grade to three stars, but I have never heard of a problem like this before. So if you ordered Highclere Castle Gin, and you didn't get it, this is the explanation given to me. read more

I really like the setup of the shop. It is well lit, clean and inviting. They have a great selection of local Michigan beer and wine, including a nice mix of L Mawby, my favorite regional sparkling producer. I had a nice conversation with the owner and when I asked about a few items that I didn't see he was more than happy to order them for me without me having to commit to buying the minimum order amount he was held to, even if I just wanted one. To Recap: The Good: I was pleasantly surprised at the variety of wines offered and a nice of mix of price points as well. The support of Michigan breweries and wineries was also a nice touch. The hard liquor selection was impressive and if they don't have it, they will order it, great customer service. The Bad: There isn't a ton of refrigeration space and it tends to be stocked with more of the high volume stuff, which I understand, but it would be cool to have a cooler dedicated to some local or harder to find brews. The Band This Establishment Most Resembles: Faces. Whenever I went there, I "had me a real good time." read more

Read the last few Google reviews and you'll get an idea how pervasive their lousy service is. Sent me the wrong vintage of a wine that was not to be substituted. Acted like because they were busy it was just no big deal. This was my first time using this company and I won't go near them again. Beware--they are incompetent and they don't care that they are incompetent. read more

I ordered on the 20th and today is the 31st and I have not recieved a shipping email yet. There is no contact information on the website.

Ordered some wine. However, wine arrived w label damaged since the cooling gels that they included in the package exploded. Pretty poor packaging as multiple gel packs all exploded. Damaged labels. Contacted the store and the manager responded right away and helped address the issue well. A solid customer support experience. Will shop again. read more

Once Covid hit I needed a place to order wine online. I did some homework and decided to give Woods a try. This morning I received my 7th case. They check off all of the boxes: Selection; Pricing; Customer Service; Delivery. Whenever I have had a question, their people are knowledgeable, friendly and eager to help. The wine come packaged well. Highly Recommend read more