There is plenty or room for parking with a short walk to the entrance. The lobby is large and…read moreinviting. This is a family run business and the family is very kind, informative and helpful. The office is clean. The prices are more than fair; I traded in my silver for melt and was very pleased with my outcome. This is not a typical coin collector shop. They buy/sell silver & gold and other precious metals. I will return.

Came here, not expecting to sell but to see/hear their offer based on several referrals. Thought to…read moreget a second appraisal but after talking with Chad(owner) I truly felt it was a decent offer and went with it. Glad I did and will be going back as the price has gone up a lot since earlier this year.

Great customer service and something for everyone will keep me going to this hidden gem of a store…read more Lalonde really knows his stuff has great silver gifts for all occasions and amazing vintage pieces. Treat yourself to great selection and service, check out Pongracz-lalonde!

Not a great experience here. We took two watches in to get fixed. For one we paid $90 to get a…read morecrown fixed because it had fallen off. When we picked up that watch the crown was attached, but the winding movement was notchy. So we took it back to remedy the problem. Two weeks later, when we were able to pick up the watch, we found that the crown still had that sloppy and notchy winding movement. The second watch was a Rolex that stopped self winding. Got the estimate back that it'll be $800 to fix. We bit the bullet and went through with it. When it came time to pick it up, they had polished the sh!t out of the watch. I asked them to remove the polish and make it look like my old watch. Next day picked up the watch and it looked good again. The watch now is back to self winding, but it runs fast. Jeeze. Forget it. Both watches not fixed correctly, cost $890, had to go to the shop at least 4 times.

Brought in some silver the other day felt like I was under arrest. Not a good experience…read morewhatsoever. It felt like I was getting a CPL license through the state police or something the way that the securities are unfortunately it was a terrible experience and I will not recommend them or go back there. It's broken pieces of silver not uranium. Thanks for making me feel like I was a criminal

This Tappers Gold Exchange is on the corner of Heidenrich and Hall Rd. Not busy but check appts…read morefirst. The 2 guys there are personable and very helpful. They explain what they're doing. I've been to other places recently and Tappers were better in prices.

Will travel the 50 miles to come back here. VERY pleasant experience. Staff was knowledgeable of…read morecurrent markets and incredibly fair with value on our items sold. Highly highly recommend!

Very friendly and knowledgeable. Best price I have been able to find for selling gold. Their…read moreoffer was over $100 more than any other place I had been able to contact in the area.

I am once again a very happy customer i wanted my ring turned into a certain style and nobody could…read moreget it right but when I went to Zarehs he took the time to listen to me and he knew exactly what I wanted done and fixed within a couple of hours for me he is awesome at his job and has friendly staff I recommend for any of your jeweller needs or looking to purchase anything he has a wide variety and a beautiful store

My fiancee purchased my engagement ring from Zareh's two months ago and found the owner to be very…read morehonest and fair. The ring sparkles brilliantly and is very unique. He is a talented Jeweler and his work is very original.

Excellent business! Answered all my questions over the phone, I was in and out in under 10 minutes…read more They got straight to business, made the process quick and easy, and treated me fairly. I'll definitely be coming back soon. Highly recommend! Thanks again!

Great people, unbelievably helpful. They have some very nice jewelry and were so helpful with my…read morewatch battery. I will definitely be going back.

The best jewelry store and pawn shop I've ever been to. The owner is so knowledgeable and…read morefriendly. It feels like I'm family when I'm there. Don't be deceived by the outward appearance, the jewelry they have and make is absolutely stunning. The best part is the prices. I bought a gorgeous gold and diamond tennis bracelet and paid wholesale prices, it was 1/10th of the cost it would be at a fancy jewelry store or the mall. Highly recommend and will be back!

Very kind and helped me out more then they needed too whwn I was looking to sell and he ended up…read morecalling around to the other pawn shops to help me out

I have always been impressed with the Tappers store at Somerset mall. The store is so shiny and…read morebright and the staff is very welcoming. My husband and I are in our mid 80's and we walk the mall every day and stop to chat with the staff. There is one Security Person (Mark) I don't know his last name, but he went way above and beyond his official capacity. I had fallen a week ago and was walking on a cane. He saw me sitting on the bench waiting for my husband to get the car and pick me up. He took a minute from his job to help me to the car and be sure I was buckled in. We were parked right outside the center court entrance. That act of kindness meant so much to me and I will never to be able to thank him enough. Tappers is extremely fortunate to have security personnel like Mark.

I believe I was racially and economically profiled at Rolex Boutique Tapper's Detroit. I was…read morestopped at the door and discouraged from entering a nearly empty boutique, while shortly afterward I watched other customers walk in without receiving the same treatment. I don't make that accusation casually. I was visiting Michigan and spending the day with a family I had invited to dinner and to take their children to the LEGO Store. They were humble people and dressed modestly. I am Mexican-American and, because I was traveling, I was dressed comfortably and casually. As we walked through the mall, I noticed the Rolex boutique. I own several Rolex watches and routinely stop in boutiques to see what they have. I pointed toward the store, told the family I wanted to go inside, and walked toward the entrance with them directly behind me. The two security guards at the entrance were professional and courteous. They treated me like any other customer. Then a gentleman behind the counter saw us. He looked at me. He looked at the family behind me. Then he rushed toward the entrance and physically positioned himself in the doorway to stop me. "I'm so sorry, sir, you cannot enter. We don't have enough associates to assist you. We are really busy." Really? I could see inside the store. There appeared to be TWO customers browsing. I could also see associates who appeared to have nothing to do. The family behind me immediately understood the message. They stopped approaching and backed away. I didn't. I smiled and asked, "No problem. How long should I wait?" "At least 30 minutes. You may want to visit other stores." I told him I was perfectly comfortable waiting right there. And then something remarkable happened: the supposed 30-minute wait suddenly vanished. After speaking with me for another moment, his position changed to: "Okay, you can come in." No wave of customers had left. No obvious staffing issue had suddenly been resolved. Somehow, within moments, the 30-minute barrier disappeared. Once I was inside, a young Black man entered. I watched the same employee's reaction and perceived an obvious hesitation. Given what had just happened to me, the question hanging in my mind was impossible to ignore: Why wasn't he stopped too? Shortly afterward, a white man entered. No confrontation. No warning about being understaffed. No "30-minute wait." He appeared to be given free access to the boutique. By then, the contradiction was impossible for me to overlook. I cannot tell anyone what was inside this employee's mind. But I can absolutely describe his conduct and how it affected me. Based on what I personally experienced and observed, I believe I was profiled based on my race, my appearance, the people accompanying me, and what this employee apparently perceived our economic status to be. And here's the irony: I am already a Rolex customer. I own multiple Rolex pieces. Once inside, with the entire experience already soured, I nevertheless tried to make conversation and asked about an entry-level Rolex I was considering purchasing as a gift. I was told to go to Tudor. That was enough for me. What angered me most wasn't being underestimated personally. It was watching the family I was with physically retreat from that doorway because they immediately felt that they did not belong there. I had invited them and their children out for an enjoyable evening, and in a matter of seconds, someone managed to make them feel unwelcome in a store simply because we wanted to walk inside and look at watches. Luxury is not a license to decide who looks wealthy enough to enter your store. A Rolex boutique should understand that better than almost anyone. Your customers do not owe you designer clothing, a particular skin color, or visible evidence of their bank balance before being treated with dignity. I walked toward that door as an existing Rolex owner. I walked away questioning whether I ever want to purchase another one. Rolex Boutique Tapper's Detroit should be embarrassed by this experience.

I've never wanted to give a 6 star review before. But the Diamond Vault of Troy deserves it…read more They offer customer service like no other retail establishment I have ever experienced. Here's what happened, in a nut shell: my son found a jar filled with old costume jewelry when we were renovating our cottage. He had been begging me to take him to a store that buys gold to see if he could get some money for it, but I knew it was all crappy costume jewelry. Finally, I agreed and added a couple of very small pieces of my old gold jewelry so he would get some money for something. My son found The Diamond Vault via Google. I'd never heard of it. Well, we went in and they treat us like royalty. (ugh, I wished I'd dressed nicer!) The friendly woman (Laura?) took her time going through each piece, explaining the machine, etc...and concluded with less than 1 g of gold. She took her note and the little pieces... and Mr. Timothy Mayer came back in with a little stack of bills. He praised my son for his instincts and gave him cash including valuable $2 bills to keep as an investment. He also gave him a wonderful lecture on investing (as well as giving to others, eg. donating his costume jewelry to a charitable thrift shop) and showed him around, including silver & gold coins and rare $500 and $1000 bills... It was riveting and my son soaked it all in. (I think he's going to start collecting coins and investing in metals!) The staff at The Diamond Vault of Troy has at least 2 more lifelong customers and advocates! They are nothing short of remarkable.

Smell of curry, was disgusting during lunch hours. I am not sure was there any Indian or not but…read moreregardless the stew/curry smell in a close place was not pleasant. Customer service was ok but the a place like diamond store should be welcoming. I was like waiting to get out of it quickly due to ugly food smell. Management should maintain a standard environment and ask their team to eat out or only bring non smelly food in the store.

Service my very opon your visit and day due to overwhelming customers demand see your not just…read moregoing to a local hobbies shopp.you our now entering one of the best stores on earth with a team of dedicated staff ...Clay /matt/ Kay /jinnie/ and last butt not least The Rc Godd his Steve. Great place too go for all ages ....and my favorite.so stop on by the crew will take care of your RC and hobby needs at a reasonable price.

These guys have an EXCELLENT selection of Bandai kits, alclad paint, Mr hobby paint, dspiae tools,…read moregunprimer tools, and knowledge. It's a priceless source for Gunpla builders in the area. I highly recommend stopping by if you're into kits!