Horrible complex to live at . Multiple maintenance issues since the beginning of my lease . The…read moremaintenance team has no clue on what they are doing , mark the maintenance lead will say on the portal that the issues were "complete " but in reality he doesn't come or just doesn't have the knowledge to fix the issues . Rest of the staff from the leasing office (Sandra Boykin and Jamilha ) will sweet talk you on becoming a resident but after being a resident they are not helpful , any issues you bring up to them they make you feel like you are bothering them and will get an attitude instead of being cordial and adddresing any issues during your lease . The complex is a very dirty , roaches e everywhere including in side the unit ( hallways , parking deck,, main entrance to the building , ) the events they have monthly are horrible, nothing but cheap stuff from the store and don't have enough for residents . Overall a horrible experience for the amount of money they charge each resident . If I could give this place a negative review below zero I would . I have had to stay proactive about my unit issues and waste my money and time fixing most of the issues . They have a lot of building code violations and health violations aswell . Be ware of this place and stay far away from it .

If your goal is to get a place for enough sleep, do not choose chapel hill north…read more I have been living here for years, and I'm happy that I will finally move next month. I have been troubled with noise issues during these years. 1) I first lived on the second floor. The window and the ceiling always produce noises of cracking. Despite that I have complained several times, no one treated me seriously until I left a one-star comment on Google Map. 2) I moved to the top floor later. Recently, they are replacing the roof. Every morning, I am woken up by the noise of someone walking on the cracking roof BEFORE 8 AM! I email the leasing office several times. They replied my first email and claimed that they would communicate with the vendor, but the noise did not stop. The other emails following up on this issue from me have been ignored. In addition to the two experiences I mentioned above, 3) The building if of poor quality. The ceiling leaks. There were several very noisy fans put in the corridor to dry the wall after it snowed this winter. 4) The do have roaches! 5) The gym is not maintained in time. It takes centuries for them to replace or repair equipments that do not work properly. 6) The apartment was not cleaned before I moved in! I found dead roaches in the room!! There are good things though. The maintenance team fixes things in the apartment quickly, and they always try to keep your place clean while doing their job. I also appreciate one of the ladies in the leasing office for signing my package when I was not able to come back home. However, overall, as a place where I pay to get enough sleep, chapel hill north is a poor choice.

I've lived at The Morgan for a little over a year and consistently have great experiences with…read moremaintenance staff and front desk staff. It's been the easiest apartment living experience and when my lease came up for renewal, I was able to find an option that was similar in price to my current rate. The grounds are well kept and the amenities are great. Only slight con is the Amazon Hub Lockers go down sometimes - but that is out of the control of desk staff. When it does, there is consistent communication and updates from them.

Living here has a bunch of ups. But one of the reasons I won't be renewing my lease is the lawn…read morecare. They are out here, no joke, from 8am to 6pm Monday through Friday. You can't sleep in. They use loud machines that can be heard from miles away. Since April, it is practically an every day thing. I contacted management, and they were really nice. Stating they have 40 acres to maintain and it 'shouldn't be every week.' Last week was every day except Friday. This week they were only here a few hours Monday morning, no Tuesday, but here again Wednesday at 8am in the morning and as if now it's nearly 2. They did the lawn last week, so they are out here trimming and blowing the leaves. It's really excessive for no reason. I am a school teacher and would love to enjoy my morning coffee on my porch, but nope. Got loud machines ripping through all the time. If you want peace and quiet or god forbid you have a baby lord..

"The Height of Urban Luxury" ???…read more Southpoint Village can only be referred to as a "luxury" apartment complex in the same sense that jumping out of a 10th floor window can be called a way to exit a building. As of this writing, it is Memorial Day Weekend and the pool, which is supposed to be open year-round, is empty and nowhere near ready for use. The only community grills are locked inside the fence alongside sun-bleached, grimy furniture that evokes a long-forgotten roadside motel. In keeping with that aesthetic, at least half a dozen abandoned cars are scattered throughout the parking lot. It is inconceivable that management hasn't noticed these cars. As my photos show, some lack license plates and have flat tires. While the units are spacious in terms of total square feet, the layouts are poorly designed. Massive dining areas cut heavily into the living rooms, and in most layouts, the kitchens are cramped. The fake wood floors are impossible to get clean, and the hot water tanks are too small if you happen to have long hair or simply enjoy a good shower. As for the appliances, they are beyond terrible--it's as if someone traveled back in time and raided a warehouse in the Soviet Union. The staff are personally very nice, but it does not substitute for their incompetence. Aside from failing to prepare the pool for summer or address the abandoned vehicles, their communication is abysmal. To announce a mandatory maintenance entry, management bypassed email and the community app entirely. Instead, they opted to post a single paper printout at one specific office entrance. Because of this, I was getting out of the shower when maintenance knocked a few times and immediately began unlocking my front door. In any other complex this wouldn't be an issue, but these doors cannot be deadbolted from the inside to prevent staff entry. There are a lot of apartments within a few miles of here. If you want luxury, or the guarantee of privacy, I suggest you look elsewhere.

We had scheduled a tour of this complex when we were in town looking to relocate to the Chapel…read moreHill/Durham area. When we arrived, there was nobody in the office, in the middle of the afternoon on a Friday. We finally met up with the leasing agent, who informed us there were no elevators on the property. My husband, who is a wheelchair user, was unable to even see the unit she had available and she then went on to tell us that some of the amenities were down a flight of stairs. Considering this property was built in 2006, this is literally illegal. It is fine to have some units only accessible by stairs, but the common areas MUST be accessible per the ADA. This was a very short tour and I will probably be reaching out to the management company as well. This is absolutely unacceptable in 2023. Besides that, there was nothing special about the community, and we were not even shown the pool area, or other amenities. It was all under renovation so hard to tell what was construction and what was just the state of the community. Fine if you want the bare minimum with a mall in your backyard, but if you want anything above that, look elsewhere. I cannot support a company that doesn't abide by the laws for equal access.

Awful, do not move in. The office will never tell you when an inoperable service is restored. Our…read morefire alarms were broken for over a week and they didn't tell us. The parking garage doors are usually broken and left open and there have been multiple car break-ins. Terrible office and overpriced. If you're shown a 2 bedroom 2 bathroom apt for more than $1,950 they're screwing you.

The smoke detectors have continued to be an issue. The chirping is probably a once a month factor…read morethat they need batteries replaced. The constant fire alarm testing throughout the building due to a storm this summer has been almost weekly. The noise pollution has been out of control.

DO NOT LIVE HERE Greystar is a pain to deal with. The…read moreapartment's, neighbors and streets are super noisy. Also if you do make the mistake of living here read your contract carefully. Make sure that you have someone do the exit walk through or they will stick you with a false charge. Fill out the intake form with very specific details and take photos of everything. When you move out Greystar will not respond to requests to dispute a charge. Staff was not great at dealing with resident issues or resolving issues with interior issues. All the building materials are cheap and break easily. STAY AWAY

DO NOT LIVE HERE…read more There is a ton of apartment rental supply coming online - choose to stay any place but here! Recommended alternatives: Foster on the Park [across the street & opening shortly] or West Village. Luckily wrapping up a 20-month experience which has been sub par in many ways: 1 - Irresponsible Management: Greystar is a joke. Since the previous manager left ~10 months ago, things have gone downhill. In our instance they raised our rental price by 70% for a short-term month to month lease necessary to bridge to my wife's graduation! If you have an uncertain planned rental term, you're in for a ride - with your fate turned over to some unknown algorithm and inaccessible 'pricing analyst.' 2 - Facility Deterioration: Common areas are not as well taken care of, especially since management turned over. Trash rooms always have some unwelcome surprise, hallways routinely have trash unaddressed from the 'valet' and grills / workout facilities are inconsistently cared for. 3 - Non-existent Ownership: First off, our close friends at Greystar will not give contact information, but informed us they sent grievances on our behalf. Unsurprising, we received no response - typical of rent seekers.

Chuck came by and fixed my lights, did a great job because the fixture was all jumbled up and…read moreweirdly rigged by the last guy. He's also a polite and friendly guy, much appreciated.

I had a great experience with getting a lease here, Maria the office manager is very nice and…read moreefficient. Im loving it so far

Be cautious about choosing Uhill as a place to live. There is a reason for the one month free…read morepromo, because residents left. TL;DR Uhill is a nice apartment with a great location but SAFETY is a concern. Be mindful of positive comments posted right after the car break-ins on 7/31 because at that point we all know it is NOT safe. As you see some other reviews after the 31th talking about feeling safe. Please be aware of the news. https://www.wral.com/amp/20980143/ I had been living at Uhill since September 2022. Unfortunately, there were a lot of car break-ins in July 2023 at Uhill and nearby apartments. Specifically, within Uhill, two parking lots were targeted just two weeks apart. What's disappointing is that the apartment management failed to notify residents about these first break-ins and didn't make the security better. Residents of Uhill asked for better security, like hiring a security company for night patrols and having a guard watch the security cameras. I believe having fence alarm would also be crucial. However, the management said they wouldn't make big changes, although they did say sorry for what happened and offered up to $500 for repairs. From the incident, there were glass pieces in the parking lot causing flat tires which the complex didn't clean up properly. even after a whole month you can see glass piece is in many parking spaces(see pic, this was taken on August 20th so 3 weeks after the incident). Parking lot also have a spot where people can just walk through without effort(see pic). Also, a friend who lived here told me about a problem with the Latch door locks that let someone break in. The management didn't warn anyone about that either. They have security cameras, but they are not being monitored. They tell us to lock our car doors, but that doesn't make sense because if our doors were unlocked, there wouldn't be any broken windows. Also, there were electric gate signs placed around the apartment that caught residents and dogs off guard. The apartment has to let resident know of the change before placing the signs. There is also a spot in the parking lot where anyone can easily walk in and out of, don't even need to climb. Because of the safety concerns, I decided to leave. I had just renewed my lease right before the incident, so I had 13 months left on the contract. But they're charging me the full penalty, which is like two months' rent plus a 30-day notice. They also trying to charge me for utilities after I left and returned the key for the utility THEY used while I do not have access to the apartment. They won't let me pay the penalty in installments. I strongly believe that the break-lease fee should have been waived given the circumstances of lack and refuse to sufficiently improve security. They do minor changes such as fixing the cameras(which means it had not been working), fixing doors(some had been broken for a while). All these changes are not enough for me to feel safe. The lease says Uhill IS NOT responsible for security, and any safety stuff they add that is beneficial to residents is extra and purely incidental. Be aware. Fixing my dryer took two months because they didn't have the parts, which is understandable. However, they didn't tell me anything until I asked after a month. My clothes got messed up because I couldn't adjust the temperature. Even though there are empty apartments, I would've preferred a replacement. Even with these problems, I can't deny that living at Uhill is convenient as it is located near O2 fitness, Target and Sam's. The rent is more expensive than any nearby apartments. My one bedroom cost about $1800+$35valet trash fee(which pickup times were not consistence)+$99 smart home package(net+cable). I thought I would rather pay more for safety/security, but now it is clear that it is not any safer than other places just be mindful of that. The staffs, especially Nancy and Mary, are nice, but I wish the apartment done more to make me feel safe.

Love all amenities that is offered at Uhill. The leasing…read moreoffice is very knowledge and goes beyond to help tenants.

If you're moving here, by God you better remember to give them a 60 day notice when you move out…read morebecause they absolutely will fuck you in the ass with the extra charges. My lease ended on 8/05 and I gave them notice on 6/24. So they extended my lease to 8/24 (2 extra weeks that I didn't ask for) and charged me the month-to-month rent price of $2000+ for the 19 additional days (mind you, I was already moved out before the 19 additional days even started) which costed me $1873 and they charged me an additional $360 for leaving a few drill holes in the walls. Assistant Manager Deborah Kelly is a narcissist and will play in your face. Had the nerve to laugh at me while I was explaining to her how this isn't right. Also don't expect the maintenance staff to handle your requests in a timely manner. Save your response, I don't care to hear your bs excuses. Do better by the residents that shovel money into your pockets.

The process of moving is always a hassle and the fees easily start to add up. From application fees…read moreat the beginning to moving day with moving fees, you see the money deducted from your account and it gets frustrating. Someone can easily get discouraged and say forget it. This is where the staff at Artisan at Brightleaf made our process less frustrating and the transition has been a comfortable one. Michelle, Colton, and Lauren have been so welcoming during ordeal. Michelle has made me forget I was spending money for different things and has me excited about the move. The smiles I get each time I walk in the door to the "No Erica, you aren't calling me too much" after the 10th time I've called for the day with a different question or concern. Michelle is always ready and willing to answer my questions and assist me with my concerns. Colten sold us on the tour before we even walked out of the leasing office. He showed us all the beautiful amenities and I think we were ready to sign before even seeing the apartments. Lauren is always so welcoming and warm. It makes someone feel as though they will be the only person living on site. When someone knows your name for all the right reasons is a plus. I know we've made the right decision by moving to Artisan at Brightleaf. I'm looking forward to a long livable positive relationship with this complex.