Horrible complex to live at . Multiple maintenance issues since the beginning of my lease . The…read moremaintenance team has no clue on what they are doing , mark the maintenance lead will say on the portal that the issues were "complete " but in reality he doesn't come or just doesn't have the knowledge to fix the issues . Rest of the staff from the leasing office (Sandra Boykin and Jamilha ) will sweet talk you on becoming a resident but after being a resident they are not helpful , any issues you bring up to them they make you feel like you are bothering them and will get an attitude instead of being cordial and adddresing any issues during your lease . The complex is a very dirty , roaches e everywhere including in side the unit ( hallways , parking deck,, main entrance to the building , ) the events they have monthly are horrible, nothing but cheap stuff from the store and don't have enough for residents . Overall a horrible experience for the amount of money they charge each resident . If I could give this place a negative review below zero I would . I have had to stay proactive about my unit issues and waste my money and time fixing most of the issues . They have a lot of building code violations and health violations aswell . Be ware of this place and stay far away from it .

If your goal is to get a place for enough sleep, do not choose chapel hill north…read more I have been living here for years, and I'm happy that I will finally move next month. I have been troubled with noise issues during these years. 1) I first lived on the second floor. The window and the ceiling always produce noises of cracking. Despite that I have complained several times, no one treated me seriously until I left a one-star comment on Google Map. 2) I moved to the top floor later. Recently, they are replacing the roof. Every morning, I am woken up by the noise of someone walking on the cracking roof BEFORE 8 AM! I email the leasing office several times. They replied my first email and claimed that they would communicate with the vendor, but the noise did not stop. The other emails following up on this issue from me have been ignored. In addition to the two experiences I mentioned above, 3) The building if of poor quality. The ceiling leaks. There were several very noisy fans put in the corridor to dry the wall after it snowed this winter. 4) The do have roaches! 5) The gym is not maintained in time. It takes centuries for them to replace or repair equipments that do not work properly. 6) The apartment was not cleaned before I moved in! I found dead roaches in the room!! There are good things though. The maintenance team fixes things in the apartment quickly, and they always try to keep your place clean while doing their job. I also appreciate one of the ladies in the leasing office for signing my package when I was not able to come back home. However, overall, as a place where I pay to get enough sleep, chapel hill north is a poor choice.

Ms. Elizabeth was truly heaven sent throughout the entire process, from the months of communication…read moreand coordination before I even moved in to afterwards as well. She is such a kind soul with an amazing personality and truly outstanding customer service. I saw someone used the words "rare" and "invaluable" on another site review for her and boy did they nail it. Ms. Elizabeth genuinely cares and you don't get that with a lot of people. She is patient, helpful, and always willing to make sure things are taken care of. Having her really made a difference in us choosing this community as our home. I hope Ms. Elizabeth remains at this property because she brings light to others and is such a pleasure to work with. I am so grateful for all of her help and kindness. Thank you, Ms. Elizabeth, for being you! YOU'RE AWESOME!!

I just want to give a big THANK YOU to Allen for his quick response and excellent service! My smoke…read moredetector started beeping (which we all know can drive you crazy), and Allen had it fixed and the battery changed within 30 minutes of my request. He didn't have to act that fast, but that's just the kind of person he is--always on point, professional, and dependable. Allen truly deserves recognition for the hard work he consistently puts in. Speaking of recognition--I'd love to suggest that management consider creating a Yelp QR code for the property. Google only allows you to post one review, but Yelp lets you give credit where it's due more than once. That way, great team members like Allen can get the ongoing appreciation they deserve! Thank you again, Allen, for always showing up and handling things with such care and urgency!

If you're moving here, by God you better remember to give them a 60 day notice when you move out…read morebecause they absolutely will fuck you in the ass with the extra charges. My lease ended on 8/05 and I gave them notice on 6/24. So they extended my lease to 8/24 (2 extra weeks that I didn't ask for) and charged me the month-to-month rent price of $2000+ for the 19 additional days (mind you, I was already moved out before the 19 additional days even started) which costed me $1873 and they charged me an additional $360 for leaving a few drill holes in the walls. Assistant Manager Deborah Kelly is a narcissist and will play in your face. Had the nerve to laugh at me while I was explaining to her how this isn't right. Also don't expect the maintenance staff to handle your requests in a timely manner. Save your response, I don't care to hear your bs excuses. Do better by the residents that shovel money into your pockets.

The process of moving is always a hassle and the fees easily start to add up. From application fees…read moreat the beginning to moving day with moving fees, you see the money deducted from your account and it gets frustrating. Someone can easily get discouraged and say forget it. This is where the staff at Artisan at Brightleaf made our process less frustrating and the transition has been a comfortable one. Michelle, Colton, and Lauren have been so welcoming during ordeal. Michelle has made me forget I was spending money for different things and has me excited about the move. The smiles I get each time I walk in the door to the "No Erica, you aren't calling me too much" after the 10th time I've called for the day with a different question or concern. Michelle is always ready and willing to answer my questions and assist me with my concerns. Colten sold us on the tour before we even walked out of the leasing office. He showed us all the beautiful amenities and I think we were ready to sign before even seeing the apartments. Lauren is always so welcoming and warm. It makes someone feel as though they will be the only person living on site. When someone knows your name for all the right reasons is a plus. I know we've made the right decision by moving to Artisan at Brightleaf. I'm looking forward to a long livable positive relationship with this complex.

Be cautious about choosing Uhill as a place to live. There is a reason for the one month free…read morepromo, because residents left. TL;DR Uhill is a nice apartment with a great location but SAFETY is a concern. Be mindful of positive comments posted right after the car break-ins on 7/31 because at that point we all know it is NOT safe. As you see some other reviews after the 31th talking about feeling safe. Please be aware of the news. https://www.wral.com/amp/20980143/ I had been living at Uhill since September 2022. Unfortunately, there were a lot of car break-ins in July 2023 at Uhill and nearby apartments. Specifically, within Uhill, two parking lots were targeted just two weeks apart. What's disappointing is that the apartment management failed to notify residents about these first break-ins and didn't make the security better. Residents of Uhill asked for better security, like hiring a security company for night patrols and having a guard watch the security cameras. I believe having fence alarm would also be crucial. However, the management said they wouldn't make big changes, although they did say sorry for what happened and offered up to $500 for repairs. From the incident, there were glass pieces in the parking lot causing flat tires which the complex didn't clean up properly. even after a whole month you can see glass piece is in many parking spaces(see pic, this was taken on August 20th so 3 weeks after the incident). Parking lot also have a spot where people can just walk through without effort(see pic). Also, a friend who lived here told me about a problem with the Latch door locks that let someone break in. The management didn't warn anyone about that either. They have security cameras, but they are not being monitored. They tell us to lock our car doors, but that doesn't make sense because if our doors were unlocked, there wouldn't be any broken windows. Also, there were electric gate signs placed around the apartment that caught residents and dogs off guard. The apartment has to let resident know of the change before placing the signs. There is also a spot in the parking lot where anyone can easily walk in and out of, don't even need to climb. Because of the safety concerns, I decided to leave. I had just renewed my lease right before the incident, so I had 13 months left on the contract. But they're charging me the full penalty, which is like two months' rent plus a 30-day notice. They also trying to charge me for utilities after I left and returned the key for the utility THEY used while I do not have access to the apartment. They won't let me pay the penalty in installments. I strongly believe that the break-lease fee should have been waived given the circumstances of lack and refuse to sufficiently improve security. They do minor changes such as fixing the cameras(which means it had not been working), fixing doors(some had been broken for a while). All these changes are not enough for me to feel safe. The lease says Uhill IS NOT responsible for security, and any safety stuff they add that is beneficial to residents is extra and purely incidental. Be aware. Fixing my dryer took two months because they didn't have the parts, which is understandable. However, they didn't tell me anything until I asked after a month. My clothes got messed up because I couldn't adjust the temperature. Even though there are empty apartments, I would've preferred a replacement. Even with these problems, I can't deny that living at Uhill is convenient as it is located near O2 fitness, Target and Sam's. The rent is more expensive than any nearby apartments. My one bedroom cost about $1800+$35valet trash fee(which pickup times were not consistence)+$99 smart home package(net+cable). I thought I would rather pay more for safety/security, but now it is clear that it is not any safer than other places just be mindful of that. The staffs, especially Nancy and Mary, are nice, but I wish the apartment done more to make me feel safe.

Love all amenities that is offered at Uhill. The leasing…read moreoffice is very knowledge and goes beyond to help tenants.

The leasing team is incredible. I worked with Dora and she was nothing short of amazing. I have…read morenever had customer service like this at an apartment complex. She was so patient and helpful! Highly recommend Indigo!

Just moved into my apartment yesterday. While the apartment is nice the appliance are old and worn…read moredown even in a renovated unit . Was told that they would not be replaced and we could use our own washer and dryer since we had one

03/18/26 I dropped packages off to this location countless times in the past year and every time I…read morego the security guard tells me to leave the packages at the desk and today I go to drop some packages and as I'm putting them on the desk the guard pushes 1 away and said he doesn't take it. This is a guard i never seen before. I thought he was saying the package is at the wrong location so I replied they go here i scanned them for this location. And he went off talking about he's in charge and has been working there for 6 years and he knows what goes there and what doesn't. I asked him why is he so combative? I also let him know I always leave the packages there and I noticed someone came into the lobby and was standing there. So I asked him if he was the manager and he said yes and the very next thing out the managers mouth was "let him talk". I was so upset I had to take a few seconds before I said anything else. I guess the manager could see how upset I was by the comment he made that's when he asked me what was wrong. I didn't reply so he asked again still I didn't respond because I'm burning inside over the let him talk comment and that's when the security guard said he only take packages for residents and I would have to deliver the packages to the businesses. I'm going to end this right here

What a fantastic job they did renovating that old textile building and converting it into lofts and…read moreartist studios. The old frame work, original rusty i-beams and wooden planks still remain, but the floor to ceiling paneled windows are all new and clear and provide excellent natural lighting. Third Fridays are the perfect event to wrap up a week and spend sometime immersed in the creations of local artists. With plenty of food, (only burger, sausage truck and the pomegranate kitchen) plus wine and snacks among the galleries, there is plenty to eat. There was also some great home brewed beer, pinapple Hef was my fav. The beautiful jewelry, complex sculptures, powerful paintings and inspired creations are fun to browse- a good place to pick up gifts!

Disappointing Experience at Cosgrove My time at Cosgrove was…read moreincredibly disappointing. The management conveniently added stricter rules after I moved in, even though they were much more relaxed beforehand. From the absurd rules to the repeated break-ins during my stay, it was one of the worst complexes I've ever lived in. They'll find any excuse to charge you extra fees, whether it's for cleaning or repairs on items that were already broken before you moved in.To make matters worse, there's a clear issue with racism within the community. If you're a person of color, be prepared for discrimination both from the management and other residents.Additionally, once I moved out, they displayed unprofessional behavior by ignoring my attempts to contact them until I persisted. This lack of communication was completely unacceptable.Overall, it was the worst experience I've ever had, and I wouldn't recommend this place to anyoe!

Cosgrove Hill has been so responsive since my move. It's refreshing to see a leasing office that's…read moreso willing to help out and create a place that really feels like a community. Highly recommend to anyone looking to move to the Chapel Hill area.

I moved here in November and I love it here. It's a very peaceful beautiful neighborhood. The…read moretenants are friendly and they keep to themselves. The management is very polite nice and if you have any problem they gladly want to fix it in timely manner. There maintenance men are nice and so far seem to do there job great. Only had minor problems. When we first moved in there were these really big roaches we "luckily" only seen 4 total and we reported that and so they came to spray the next day and we haven't seen one since. There was water leaking from our washer at first but that was just a hose lose and so it was nothing really. Our air conditioner wasn't blowing out cold air properly and they had to come fix it twice. That's the only problem that really was kinda frustrating to me bc it was so hot but other than that I would definitely recommend these apartments. It's not to pricy for what your getting. There 2 story like a town home setup for an apartment price. These apartments are kind of old so the floor creaks a lot in our apartment upstairs so like to all adults with kids lol every little noise can be heard downstairs lol just giving the complete ends and outs here ok. This is next to water sewer so it does seem to attract water bugs here and there and can flood in some spots but other than that it's great. Also note the pool is awesome. So far never crowded... that is so far..

Affordable, but these townhouse are not in good shape. Lots of turnover. Something is always…read morebreaking. Big roach problem. Rent at your own risk.