Our home warranty company dispatched Advanced Heat & AC to a call we had placed over the weekend…read more During an unusually warm day we discovered that our Air Conditioner wasn't working when we turned it on. By the time the tech got to our house on Monday he stated that since the temp had dropped below 70deg that he couldn't properly diagnose the problem with our AC. He came back out two days later and was able to add coolant to our unit and get our AC back up and running. Great work!

Had them service my new house for 3-4 years every 6 months routine maintenance and inspection…read more Service was generally good. Nice people to work with but the last two times at the house completely misdiagnosed a "problem" I had with my heat pump. Got a second opinion and their analysis was not accurate. Saved me a lot of money having someone else look at it. Had them out one more time and was charged an exorbitant amount for what amount to 15 minutes of work. Upon inspection in the attic is was not cleaned up as they said it would be. In summary, nice people, check their work, if something seems more expensive than it should be, get a second opinion. Be suspicious of "problems" that need to be addressed.

Excellent company with outstanding customer service. They took care of my rental property for me…read moreeven though l live in another state. Donnie was honest and professional and Dolores was excellent from the office with great communication and keeping me updated.

When I was looking around the area for a reliable and resonable service for our home HVAC I ran…read moreacross this group. They were easy to communicate with, modern txt notices, fast service, great pricing and the tech we had (Tyler) was a 10. The visit went great, clearly Tyler is both knowledgeable and gifted at what he does. Clearly JF Heating & Air got a new customer for the future. Give them a try !!

Arrived to fix my air within an hour of online message. Went over the issue got my air working with…read morein hour. Educated me on the age of system, much older than homeinspectot said, so now can start saving for new h-vac.

Air has been out all day and called this service repair company, took him 30 minutes tops to get…read morehere me I even like 20 minutes out of his area, and took him maybe 5 minutes to get my air very nice to my fur animals and never made a fuss about all them running all over him, and even came at night time, very cheap compared to all other places I called, and you cant beat 30 minute service, 5 star recommended, very very nice and laid back guy and would recommend to anyone who needs any service or repairs!

Always had a great experience with Jim and the guys at A and A Mechanical. He has worked on both…read moreunits (main and basement) at my mother's house, and he has repaired the unit at my own home. Quick to respond and fair priced. A and A Mechanical are my "AC guys."

I called this guy for him to work on my air conditioning and told him exactly what was wrong with…read morethe air conditioner before he came out he told me it would only cost me $40 to get the repair done. Told me it was just a fuse that went out. Fuse cost less then $5.00 Beforehand. We agreed on that price. He came out to fix my air conditioning unit whenever he got done he wrote up a invoice for me and doubled the price after he had finished the work. No explanation on invoice of why he doubled the price. If I could give ZERO STARS I would.

Our experience with this company was extremely unprofessional. We scheduled an assessment with…read morethem, and they went on site without properly advising us. They were unsure which unit needed troubleshooting and did not bother to call for clarification. They went on site on Friday, and by Wednesday we still had no proper updates. They repeatedly told us they would submit a repair quote, only to finally admit--after 5 days--that they did not know what needed to be done because they were unsure which unit required service. This wasted 5 days of my time!When we asked to speak with the "owner," who was the one performing the assessment at the time, we were told, "You can't speak with him because he's busy working." We were also working and needed this issue handled promptly. If communication and follow-up cannot be provided because you are too busy "working," then that reflects very poorly on your business practices. The lack of accountability and honesty was extremely frustrating. :) And for future reference, the operator should never raise her voice at a customer. Professionalism and proper customer service should always be maintained. I was the one dealing with the issue and the unnecessary delay, so that response was completely inappropriate. I strongly recommend additional customer service training for her.

Compass provided above and beyond support for a long time customer. Providing troubleshooting and…read morereplacement of a component in my home that wasn't a normal part of the equipment provided with our install. One of the power supply breakers to our unit was chattering and was hot. I called Compass and a technician was dispatched the next morning. He checked the situation and determined the breaker was failing due to age and not my HVAC unit..he obtained a new breaker and replaced the faulty one. The problem was solved better than new. My experience with Compass has always been OUTSTANDING!!!

Tri star was assigned by the home warranty company. They showed up on time initially. Diagnosed and…read morecontacted the warranty company to order the part. After the warranty company drug their feet, the part was finally ordered at the supplier for pick up. I made George aware on the Tuesday before christmas it was ready, he said he would look into and get back to me. Since then, there has been zero communication or attempt to complete the job. Even after multiple phone calls and texts from myself and the warranty company. At this point we have to call another contractor to complete the work George was unwilling or unable to do.

We moved to Wears Valley in October 2020 and found that the HVAC system required service due to…read moredeferred maintenance and severe humidity in the crawl space. In other words the heat pump wasn't working properly. Tristar was sent by the home warranty company to resolve a covered issue. However there were many uncovered issues with the HVAC system and I called Tristar to return to address them. Tristar returned, inspected and diagnosed the entire system, and informed me of their findings. My options were to either attempt to repair a unit close to the end of its service life or replace it. We chose to replace it with a larger and more efficient unit. Tristar did this quickly and professionally. I inspected the old unit when they got it out of the crawl space and it was a wreck in obviously horrible condition. Obvious moisture damage. After the installation, George Williams (the owner) strongly recommended that I install a dehumidifier and told me in no uncertain terms that without one I'd shorten the service life of the new unit. So I asked him to quote me a price. I was surprised when he said he didn't sell them. He was just letting me know that I had to have one! So, I got one and installed it. He also told me that the zone system controlling the ductwork was in bad shape and may need to be replaced but to wait to see whether the dehumidifier would correct the problem. It didn't, but the crawl space dried out. The zone system continued to malfunction so I called Tristar again. They replaced the zone system electronic components. The ductwork itself was fine. After the work was completed George informed me that the water filter on my well pump was a mess and needed attention. I didn't even know it had a filter! George is just that way. If he sees something that needs attention he tells you. He's observant and conscientious. No extra charge. In my experience Tristar is a good company, run by a good man. I cannot recommend them more highly. The new system works very well and was worth the expense.

I called Powell Bros. this morning after a cold and snowy weekend. They had many calls backed up…read morefrom the weekend, but they were friendly and called me back quickly to set up an appointment. I needed to have my heat pump evaluated for problems after it had been making rattling noises over the weekend. The technician came right away and checked out the heat pump thoroughly. I am relieved to have a reliable, friendly business to depend on when I need them.

Powell Brothers Mechanical contractors came to my rescue 1 August, when my air conditioning went…read moreout. I took quotes from several local companies and waited a week for people to respond to my requests then to receive unbelievably insane, completely out of the question, Incredible, kings ransom, massive amounts of money some of these crooks wanted to do a basic charge on my unit. One company quoted me $900 to charge my unit and blamed the price on the cost of refrigerant. Borderline criminal. But, the Powell Brothers show up on time with a more than fair in fact, generous quote. Not only did they fix my unit, but they gained my admiration and friendship. This is what the Powell Brothers bring to our community. The national chains are going to hijack your bank account for their shareholders. These fellas work hard and do great work at a more than fair price. They should be your first and only consideration for heat and air. They are mine.

My air conditioner stopped working!! and of course on a day that is 90 degrees! I had to wait a…read moreday but my tech showed up on time and quickly got to work. He checked my unit both inside and outside. He added refrigerant and told me that I may have a leak which sounded like a big job to fix. we got cold air coming out right away. He called me the next day to check on me and I told him I was still cool. Two days later It stopped cooling!!!! I called the company and told them and the owner came out the same day and worked into the eveningHe had to go back into the attic which I'm sure felt like a steam bath. The motor had seized up. He took it off and went to get another, then went up to the attic-(steam bath) and replaced it. within minutes we had cold air flowing. Everyone that I dealt with was kind and considerate. Before they did anything he told me what he thought and how much it would cost and asked for permission to continue. I hope my cool air continues but if it stops I will call them again because I am sure they will stand behind their work.

Jack and staff are great. Very happy with the service and repair that Ethan did. Highly…read morerecommended. They are very competitive with pricing. They fixed my package unit after it went out in the middle of summer.