We could not recommend Byron Center Pet Boarding and Jenny any higher ... we'd given her 10 stars…read moreif we could. She treats our labs like they are her own and treats us like family, too. BCPB and Jenny are the best of the best ...

2 stars. Before sending your pup here PLEASE read this…read morereview. My precious French Brittany went here for 8 years, occasionally when we went on vacation. He LOVED going. We would say "do you want to go to Jenny's?" And he would go NUTS. One weekend, he was there for one day when he was attacked by multiple dogs in her backyard. We were told it was a "scuffle". 3 days & a trip to MSU Animal Emergency Hospital later, he passed away from his injuries. I wish I could show the pictures, but I know they would get taken down. He went into septic shock & then went into cardiac arrest, he was only 9 years old & we loved him dearly. Like I said, he went there for 8 years, which is why I give 2 stars. He loved going & we always felt comfortable sending him there, up until it was his last time ever there. Just know before sending your pup here (unless it has changed) that the dogs outside are left unattended, with no cameras. We truly love Jenny & the care she offered, and in no way are we saying to never send your pet here, but PLEASE use discretion before sending them. I dont want this to happen to anyone else's beloved pet. The trauma of all of this that went down will truly haunt me forever. He looked HORRIBLE, his vet said that the attack went on well over 30 minutes. How no one heard it/saw it is beyond me. Unless things have changed & she has hired someone to be outside with them or something to help avoid this in the future, please just decide if your dog's life is worth it or not. Our dog was our entire world, until he wasn't because of human error. We have no doubt Jenny loved Copper & we truly have forgiven her. I know she loves what she does. I am wholeheartedly hoping she has changed procedures/protocols/etc. so this NEVER happens again at her home. We miss our sweet boy so incredibly much, over something that we recognize as an accident, however, it was completely avoidable. We know Jenny is as heartbroken as we are, and in no way am I blaming or accusing or anything of the like, or in no way do I want her to go out of business. Just please, please, please, decide if you want this to happen to your dog or not. We never thought it could happen to us until it did. Our sweet boy lost his life & we lost our best friend because no one was out there watching. The extent of his injuries was just horrible. He endured one surgery to get skin grafts before he passed away on February 8th, 2024. I think we will always be devastated, and the memory & images of his mauled body will never, ever leave us.

I highly recommend Barkbusters!!!! Their training was effective immediately. I have used other…read more"trainers" and methods and this gave us the quickest change in behavior and understanding. My dogs bad habit(s) changed instantly when I began using the "tools/strategies/tips" that were given. The corrections are easy and only require consistency from us. I also really appreciated that one piece of the training was solely focused on "understanding" your dog(s) and why they behave in certain ways. This helped us so much!!!! Also, Erin was So GREAT! She is highly knowledgeable, caring, patient and so easy to work with. You can tell she has a ton of experience and understands dogs and dogs within family structures. If you are willing to be consistent you will have well behaved dogs both inside and outside the home.

Erin does a wonderful job getting to the root of the problems. She works well with the dogs and…read moregets great results!!

Mary goes out of her way to care for both the furry friends and their owners. Very reasonably…read morepriced, clean attentive and Mary is spot in with communications. You can tell this is her heart and soul

My mom's Irish Wolfhound mix always has a great stay at M&M Kennel. He is a high anxiety and…read morenervous dog, but still has a great stay. He really loves the boy who plays with him as well. We drive from Muskegon to Holland for this kennel. Definitely recommend.

I highly recommend Doggie Latchkey Pet Sitting Services! We have been using Doggie Latchkey for 3…read moreyears. Denise is amazing to coordinate your services and sitting needs. We just returned from a week long trip leaving our senior Golden Retriever and Orange cat in the trusted care of our sitter, Seresa. She was absolutely amazing! She checked in with me continuously sending photos and updating me through out the day. She asked questions about their behavior to make sure everything was ok and definitely went above and beyond to make them feel comfortable and safe while we were away. I was so reassured that my pets we safe and happy. It truly added to the enjoyment of our trip. Thank you Seresa! You are a true animal lover and thank you Doggie Latchkey for such a great service!

Loved this service! They provided the services within the times I requested, then ended each visit…read moreby texting me a photo of my pet in her home to show how well she was doing:) Responses to my texts were prompt and friendly, and I was very happy with the final total for expenses. Denise who coordinates everything is absolutely wonderful as well. I plan to use them for years!

Dr. Gavin has been a great deal of help and comfort as our bullmastiff went through Cushion's…read moredisease. His whole staff was very compassionate and caring as we went through having to put him down. We are now dealing with a bullmastiff puppy who actually goes crazy when we go to the vet.

Definitely recommend the Grooming Corner. So convenient and friendly. The drop in nailcutting is…read moregreat. They clip and dremel.

We have been talking our 2 dogs to Mary for years. She has always done a GREAT JOB! We would highly…read morerecommend Mary for all your grooming needs And would give her a higher score if it was available. She has 3 things going for her, first she does a Great JOB, second our dogs love her, and third she is fare on pricing!

We have taken our dogs here a few times over the years and know they are well cared for. The…read morecockapoo I have now is very timid and I feel he was given a lot of personal attention. He left with his tail wagging!

We kenneled our dogs here for nearly a week and felt that they were well taken care of. The owners…read moremade us feel very comfortable with leaving our dogs for the first time. The kennel is clean and heated. The space for each dog is good. Ours were placed in a larger space to allow them both to be with each other. This made us feel better, thinking they would have each other while we were gone. They do not intermingle with other dogs, which we liked. You just don't know how new dogs will behave around each other. It also limits any spreading of diseases, potentially. We were allowed to bring in our own bedding and home comforts. The price was very reasonable. If you don't mind traveling, this kennel is a definite repeat.

I brought my 9 year old beloved cat to Thornwood and met with Dr. Denny, we went in for a check up…read moreand some potential anxiety medication for her ongoing/lifetime anxiety. Dr. Denny did prescribe gabapentin and prozac, but along with that she let me know that rehoming or "loving euthanasia" was always an option... This was very off putting, as my cat is healthy and has a loving home, she just has anxiety, which is treatable. I did call to provide feedback on how inappropriate this was, especially during a first visit... and to let the office know we wouldn't be returning, the receptionist was very kind. Maybe other vets at the office offer more empathy, but feel it's important to share this experience. btw! after one dose of the gabapentin my beloved cat is already so much more relaxed and out and about in our home!

Dr. Grusling was very knowledgeable, helpful, and friendly. She had a way of laying out the facts…read morewhile also putting my mind at ease. The clinic is set against a picturesque farm which is calming. The vet assistant and front office staff were welcoming and competent.