I always go here for my pet-needs, the owners are incredible; always polite and willing to laugh,…read morethe store is always immaculately clean and well-organized. There is plenty of parking as well, if you drive all the way back there are two parking spots available, maybe three if you have a smaller vehicle. Dogs/cats/animals are always welcome and they have an amazing selection! I always push to support small businesses and this is one of my all-time favorites!

I have been a loyal customer for many years and will continue to do so for many more years . They…read moreonly carry quality products and are very knowledgeable. You don't have to try and figure out if it's a good quality product or not. If it's in the store, it's a good product. Love these guys... love this place!

Extremely friendly staff! Every time I go you would think the check out people were best friends…read morewith everyone. They all seem knowledgeable and enthusiastic about their jobs. They offer to help on occasion but not in the excessive uncomfortable way that other retailers do. They also have a bin to donate supplies to a local animal charity program.

Worst customer service and most unkempt store I've ever seen. Loads of empty shelves and pallets of…read morenew items yet to put away just shoved down every isle so you can't move around. If a fire marshall saw this place.....

Our dog was very well cared for while we were away. The groomer did an amazing job! We will…read moredefinitely be back.

Grooming for a new rescue pup He looks awesome now…read moreWill need a bit before he is all 100% but K9 Chaos did awesome job

I have had many, many animals over the years and have been to many pet stores all over the country…read more And I'm not sure you could find a more knowledgeable person than Dom. He's the owner but is totally hands-on...not just a behind-the-scenes guy. He's right out there, scooping fish, chatting with customers about their pets, giving AWESOME advice about food, treats, medications, whatever you need. Even making deliveries for orders! (C'mon...what owner does that??) This guy KNOWS his product. He's just a really nice, kind, caring person who makes it very obvious that you as well as your pet are 100% happy with whatever you've purchased. So if you have ANY questions about, well, pretty much anything, he's your man. PSP in Somersworth is the only one I've been to so I can't attest to how others are run. And they're all privately owned franchises so they can differ greatly. But however you feel about the others, don't let it sway you from going here. It's always clean, well stocked and it's very convenient (next to Market Basket in Somerworth,NH...tax free! Woohoo!!) It even has designated parking in front of the store. You can even get your food delivered the same day! For FREE!!! There's also a sale rack in front which is nice. Something I learned last time I was in is that anything that is returned but has been opened goes to local shelters. (Love that!) Make sure to go on the web site and get on the mailing list, too. You will get coupons for 10-20% off your whole order and you'll also get points for watching 20 second videos, doing little animal quizzes etc. Points = money so you get up to $20 off your order at a whack. What's not to like about that?? You will always see people with their furry friends in there shopping and there's always a bowl of cool water for them, if needed. I'm not affiliated with this store in any way. I'm just a very happy customer that wants to make sure people know how awesome this place is.

Exceptional customer service, like no other. Makes me feel special every time. The coupons keep…read moreitems much lower than competitors, which keeps me coming back. Highly recommend!

It doesn't exist anymore. There is a new pet store with very little aquarium supplies.read more

Great selection of cichlids. Friendly and they know what they are talking about. you will pay a…read morelittle more than you would at Wal-Mart but better selection and better atmosphere.

Manager was extremely rude. We've adopted 2 dogs from them in the past. I wanted to adopted a…read morekitten and told them multiple times that our dog was in the car. They never ask for a meet in greet for the two pets. After we adopted the kitty and went back to the car the two were very aggressive to one another. Kitten was in a crate. So we realized it was a bad situation for them both. Our fault for not introducing them correctly. So we brought the kitten back in and got banned from the place. Could have been handled much more professionally.

This shelter is great and cares so much about their animals and community. Staff is helpful and…read moremakes the adoption process simple!

I used their self wash dog station and bought some things. Staff was helpful and friendly. I'll…read morebe going back there.

Friendly staff, competitive prices, great selection. Be on the lookout for deals throughout the…read morestore. Everything you need for cats, dogs, and small pets. So glad this spot is in Eliot!

Disappointed when I walked in for the first time looking for supplies and none of they employees…read morewere wearing masks. I understand not requiring customers to wear then, however i found it odd theyre the only business ive been to that do not require them for staff.

This is a great pet store. We used to shop at one of the big name places, but our high quality dog…read morefood is much cheaper here. They have an amazing selection of higher quality pet foods.

Great place - went here today for specialty dog food for my Yorkie. Woman at the counter was so…read morefriendly. Found just what I wanted - good prices!! She gave me a special pepperoni treat for ToTo!!

Much rather go here than one of the "box" stores (HD/Lowes) Always very helpful and nice. Good…read moreprices, good selection of quality products. Keep it local people !

Got a quote and a scheduled date for lawn mowing. Person didn't come out, said trucks and lawn…read moremowers broke down and wanted to use a weed whacker only for $60.00. I said no. Went on thumbtack looking for more quotes and they reached out again, told them they never came out, got rude messages back. Unprofessional.

They have a great selection of items and they are very knowledgeable and helpful,Prices are also…read morevery reasonable.