They had originally told me over the phone that it was only $49 for the co-pay with insurance but…read morethen when I got there in person, I asked again and they said actually there is another fee for the contact lens exam, (which is normal) but not for 150 additional dollars on top of the 49 WITH insurance. Additionally, the front desk woman was extremely rude to a man who came in to deliver packages when he accidentally set them on the desk instead of the shelf. After he walked out, she continued to complain about him loudly to the customers. I would not recommend going here because of the price and the unprofessional attitudes of the employees.

Dr. Sechler was great. Chloe got my exam started and was great with me as well. My eyes are in good…read moreshape so that always adds a star. They were courteous and timely especially with a scheduling snafu. Was out of town on the 16th but that's when they originally had me scheduled for. I'm certain it was my mistake in one way or another, but they rescheduled me for the day I had planned for and were really good to work with on top of that. Barring any issues I'll see them again in a year or 2.

Thoughtful staff from appointment to picking out frames. I felt like they were there to make my…read moreexperience the best. Keep up your great service.

Best eye doctor and the service is amazing! They will make sure you get what you need, Ashley at…read morethe front is so kind and accommodating - you'll wish she was your best friend.

The doctor pulled my eyelashes that grow in toward my eyes. He actually got them all unlike the…read moreprevious doctor.

It is obvious from the moment you walk in that this place is something special. It is a beautiful…read morefacility and the waiting room is fantastic. Don't get too comfortable because in my experience you won't be in it for long. I was promptly taken back where a detailed exam was performed on my eyes. The entire staff was super nice, very professional and highly skilled at what they do. I saw about 3 different technicians with each one doing a different part of my exam. Then the Dr came in and did his part of the exam and he spent a lot of time giving me options on glasses vs reading glasses only etc. I felt that this was a very good exam by a first class group of people. There is a huge difference in this and a typical walk in glasses dealer that makes it feel like you are at a fast food place. This is the opposite of that experience . I highly recommend them for your eye exam and glasses etc.

I will never be back. Appointment at 3:00pm. It's 4:22 still setting here! That is my fault!…read more If you value Your time DONT come here!

Actually enjoyed going there. Professional staff was excellent and the eyeglass department was…read morefriendly and top shelf. The selections were many and the advice I received was helpful since I never seem to know what looks best on me; well, my wife approved of the selection, so enough said. What I really appreciated was the advice I received concerning my insurance coverage and the timing of my exam and purchase to insure I was fully covered.

Dr. Lett is the best! So nice and knowledgeable. The office…read morestaff are very accommodating and professional.

Dr Thompson is excellent! He is thorough and makes you feel very comfortable at his visits. He will…read morespend the time to figure out what best works for you. The office staff are friendly as well. I've had a bill charged to me incorrectly once but they were great at getting it corrected quickly. They all were willing and able to answer any questions I had. Definitely recommend this office.

I believe Crowder Eye Center provides good eye care. However, the billing department is absolutely…read morea disaster. I am a veteran, had eye exam there with the VA Community Care in March 2023. I have been receiving a statement every month since then because the billing staff is not properly trained to bill Community Care or just does not care. I have been to there office two separate times trying to get this rectified. My last visit I was rudely told until this invoice is paid I will receive a statement. I have called community Care on two different occasions for information on how to properly bill for this invoice and both times I called Crowder Eye Center and relayed this information. Community Care also called their office and did not receive a call back. It is clear to me Crowder Eye Center has no respect for veterans and I am still being harassed every month with these statements. I do not recommend veterans seeking an eye exam to go there!

The Best Eye care center in Chattanooga! Dr Crowder is amazing. The staff is very friendly and…read moreknowledgeable and always helpful.

Dr. Shepherd is a very thorough doctor. She takes your eyesight very seriously. I've been to a lot…read moreof eye doctors over the years and I've never had one that I felt 100% confident in like I do with Dr. Shepherd. She is very kind and professional. All of her staff is wonderful as well. Everyone always has a smile on their face, and are always on top of things. I can't say enough good things about Dr. Shepherd. I promise that if you go to her, you'll be a patient for life. 5 stars.

What is the point of having an appointment time if when you get here you still have to wait an hour…read moreeven if it's the very first or second appointment of the day?

Got my glasses back and tried to use them. Its like I dont have any prescription in them. I can see…read morebetter without my glasses. Never had an issue like this anywhere else. Bad experience!

I found two great pairs of glasses for a buy one get one free without any insurance. The lady…read moreworking there was nice and helpful, but the man was sorta creepy and wouldn't answer the phone as it kept ringing. He wasn't busy and both lines were on hold. My glasses are nice quality though!

I've been to both the Hixson store and the Gunbarrel store. Both have very nice staff & have been…read morevery knowledgeable. My last visit was to the Gunbarrel office this past June. I saw Dr. Patel for a remote glasses & contacts exam while Mr. Adam's was physically there to work the equipment & run test. She was also very knowledgeable and informative, communicating clearly without using a lot of medical terminology that could be confusing and without talking down to me. They both answered all of my questions throughly. I also ordered new lenses. The optical tech worked with me to figure out exactly what my insurance covered. I went back to pick up my glasses this past week. There was a different optical tech who fitted them on my face. She was also very kind & helpful asking me questions to help fit them perfectly. Since the visit went so well Ive already scheduled next year's appointment requesting to be with Dr. Patel again.

This optometrist doesn't work there anymore. It is now called sight eyecare…read more Myself, my husband and my grandson all ordered glasses from this business. It took 6 weeks for mine to come in and then they were the wrong prescription so I told them I just wanted my money back so they reimbursed my money. My husbands glasses have small tunnels where he can actually see in the center of his lenses and all the surrounding lenses he can't see through. My grandson just got new glasses from another optometrist and after checking and rechecking the glasses he got from sight eyecare, the optometrist said the prescription wasn't even his prescription and he can't even imagine how my grandson could see through them. He couldn't and hardly wore them and when he tried to wear them they gave him a really bad headache.

I've been to a few different eye doctors and Dr. Goldston is the most thorough. He takes his time…read moreto make sure he's prescribing the best fitting contacts and exactly the right prescription. Recommend him to anyone needing an eye exam or any eye issue checked out.