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    Woolfson Eye Institute

    4.5 (2 reviews)

    Services - Woolfson Eye Institute

    Laser vision correction

    Eye surgery

    Woolfson Eye Institute Photos

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    Recommended Reviews - Woolfson Eye Institute

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    14 years ago

    Helpful 3
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    10 years ago

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    Eye Consultants of Atlanta - Stockbridge - Eye Consultants of Atlanta Stockbridge office

    Eye Consultants of Atlanta - Stockbridge

    4.0(4 reviews)
    4.0 mi

    Exceptional to say the least. Entire staff was wonderful, caring and showed concern. The…read moreStockbridge office is very clean and had all the up-to-date technology you should want and expect from an eye specialist. I saw Doctor Bashan who has great credentials, is very thorough, nice too! After a bad experience with a group in Griffin, I'm now so very pleased.

    I've been suffering with an eye problem for more than 4 months. I was referred to ECA by my…read moreoptometrist who had diagnosed me with Episcleritis. The front office staff was AMAZING!!! They were friendly, personable, and professional. After waiting for more than an hour to see Doctor Kuang, he on the other hand was the COMPLETE OPPOSITE. He made zero eye contact upon entering the room, was short and showed no interest or concern. He even asked "what brings you here today"? My Sclera (white part of the eye) is completely red and swollen. He prescribed a medication which directly conflicts with my current medication which sharply increases my risk of severe stomach ulcers, gastrointestinal bleeding, kidney damage, and cardiovascular events. I called the office more than six times over 4 weeks to ask Dr. Kuang to call me to discuss my condition and his recommendation for treatment and he NEVER returned my calls. He also never returned the call of another ophthalmologist even after I gave the office staff permission to discuss my condition. It's generally a professional courtesy to return calls of patients and colleagues. I contacted the Corporate Office to discuss my concern and did not receive a follow-up call. If there was an option for less than one star this location would get it from me. Based upon my experiences, I would adamantly not recommend this facility.

    Henry Vision Center

    Henry Vision Center

    2.5(38 reviews)
    0.2 mi

    BEST EYE DR'S OFFICE EVER!!! Great mix of professionalism, attention to detail, excellent customer…read moreservice (genuine smiles), collaboration amongst team members, along with a clean, peaceful and welcoming environment. The atmosphere is enhanced with a diverse mix of music on their playlist, which makes any wait, feel more tolerable. I actually had "minimal" wait time, because of the Teamwork making the Dream work - Thanks for respecting my time and your time! ALL STAFF were PHENOMENAL!!! ***** 5-STAR ***** Wendy T. - You know me!

    1 star -- Extremely unprofessional and discriminatory treatment of a family…read more I have never experienced such unprofessional and disrespectful customer service at a medical office. My husband had a 1:00 PM appointment and mine was at 1:30 PM. We arrived at 12:53 PM with my new-patient paperwork already completed and printed. We brought our 4-month-old, 1-year-old, and 4-year-old children with us. There were only a few other patients in the office, and there was more than enough room for our family to sit without disrupting anyone. There had been an accident outside and paramedics were briefly assisting a woman who had fallen. They left shortly afterward. The manager, Wanda Wallace, approached us and told us our children could not be in the building together because of "space." Let me be very clear: our children were not taking up examination space, they were not being disruptive, and they were simply sitting in the chairs designated for our family while we waited. I explained that my husband could go first for his 1:00 appointment, and approximately 30 minutes later I would go for my 1:30 appointment. The children would not be going back for exams with us. We were more than willing to cooperate and find a reasonable solution. Instead, Wanda repeatedly argued with both my husband and me and claimed she had verbally informed me of this policy, which she absolutely did not. At approximately 1:15 PM, my husband had already paid his copay and STILL had not been seen. I was checked in and STILL had not been seen either. So essentially, the office was running behind, and somehow their lack of timeliness became our problem and our children were being treated as the inconvenience. Wanda then disrespectfully printed out paperwork that she said had been emailed to me, as if that somehow addressed the issue. It did not. Nothing about the paperwork justified treating our family the way we were treated. The other staff members we encountered were polite and calm, but Wanda's attitude completely ruined the experience. When I asked for an HR or corporate number to address the situation, she responded, "If you did your research, you would know we're a privately owned office." That response was incredibly condescending and completely unnecessary. We came to this office for routine eye appointments, arrived early, completed our paperwork, and were prepared to cooperate. Instead, we were made to feel like our children were a problem simply for being present. If you have children or are a family looking for a medical office where you will be treated with basic courtesy and respect, I would seriously reconsider not coming here. Management should understand that being privately owned does not give you an excuse to treat paying patients disrespectfully. Wanda Wallace's behavior was unacceptable, unprofessional, and completely unnecessary

    Photos
    Henry Vision Center - Empty lobby!

    Empty lobby!

    Henry Vision Center - Very nice looking. It's the process and staff.

    Very nice looking. It's the process and staff.

    Henry Vision Center - Email that supposedly address no kids allowed

    See all

    Email that supposedly address no kids allowed

    Shear and Freeman Eye Care

    Shear and Freeman Eye Care

    2.0(5 reviews)
    4.2 mi

    Office is understaffed -retired physician has not been replaced. Physical condition of the office…read morehas deteriorated/become rather run-down.

    Went today but was refused treatment after learning that despite having 3 form of insurance, they…read moreweren't filing with anyone (might I say it was their choice) . I have Federal Davis Vision which I learned after the fact they don't take. By the way, I have been going there w/o issue for several years. Then they wouldn't bill Tricare for some reason, but if they checked, they would have seen that my wife at the time of service, was not on Medicare. I called Tricare and said they should have been billed but weren't, I would have to say this was all due to incompetent billing. Then they were yelling at me, said I didn't know what I was talking about. So that's why I verified everything. My advice, the front office is rude, not capable of taking criticism displaying a know it all attitude. I took my business elsewhere. And I'm not even going to get into the care that was provided last time which was largely indifferent. Btw, I have the same insurances,0n RR Medicare, which according to this office is different. I called them and was assured it was Medicare (as I pay the same Part C A and B premium), but I was rightfully told that the decision to bill is up to the practice. So you would think they would mention this to me, since I was ok with using RR Medicare in the past several years.So if don't want these hassles, all of which truly happened, then don't go there.

    Woolfson Eye Institute - laserlasikeyes - Updated September 2026

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