I have a great experience every time I come to Spectacular. The doctor is patient. She doesn't rush…read morethe appointment. The waiting room isn't packed. She answers your questions. The office ambiance is nice. They have a good frame selection. She referred me to a specialist without me asking. The staff is professional and very personable. I called three times to ask questions after my appointment and I received the same warm personality each time. The receptionist never showed any frustration.

Hola! Had the privilege of visiting Spectacular Eyecare…read moreearlier today. Yes, privilege! Dr. Washington and her staff, specifically ZaRae, provided exemplary medical care and customer service. Additionally, at the risk of dating myself, kudos to Dr. Washington for bringing back and/ or exercising what seems like a lost art (form) aka bedside manners. :) #winning #thenamefits

Care and staff are great. Unfortunately it's a poorly run office in regard to wait times. Expect…read moreto wait 45 minutes or longer just to be seen.

you will be reported to BBB. He hurt me thru the 3 dollar eye job that was offered . Either 1,400…read more per eye or 3.00 per eye that they messed up more than before. I deserve some kind of Compasation for the pain and then the very next week A male friend of mine went up their with just medicade and had the lasik surgery , walked home he could even see better, i can't hardly read anything. Ginger Thornton rating of-0

when i say never i mean never will i ever go to this place again! they cancelled my appointment on…read more7 different occassions after confirming every time, taking off work only to get there to find out your kick out the system and cancelled every single time. they need to close down. then i was given the wrong prescription to begin completly off had me walking around with triple vision. please just close down and no one has common sense and eye dr's now working from home. just lazy!

I had to wait 3.5 hours after my scheduled appointment time before i left the building with my…read morereceipt in hand and the expectations it was finally over. 12 days later I went to get my glasses and everything was so blurred i wouldn't have been able to find my car! I told them something wasn't right. I was then told my eyes needed to adjust... I assured them the prescription wasn't even close to being correct. I was told I could come in another day for an exam. I informed them they had lost my confidence and asked for a refund. They offered to refund me 20 of the 110 dollars I spent telling me i couldn't be refunded for the exam. What good is an exam if the glasses aren't right? I contacted their customer care which informed me the same. I have a relative that told me they treated her the same way. Not sure if it's race related or just terrible customer service but if you are white I advise you to stay far away!

THE WORST ....... Do not use this place, my eye exam was in February 2025 and now it is the end of…read moreMay 2025 and I still don't have my glasses. The absolute worst eye care facility in all of Georgia.

My son goes here and the doctor is always very friendly and efficient. He is great with kids and my…read moreson is diabetic and the doctor knows what to look for in diabetic patients. I have never had a problem scheduling and the staff has always been nice and professional.

Great customer service, I came in the environment was great and they fixed my crooked glasses.read more

Awful. Waste of time and money, you will not receive a call back. The optician was unprofessional…read more My prescription was changed to a different type of lens and I was open to trying them, and did. When I requested to go back to my original lens type (prescribed by them as well), 6 calls later, they informed me that I would have to pay for another exam. Spend your money on the in person visit, not the guy on a screen writing incorrect prescriptions.