RED FLAG! Went in for a battery and back glass replacement for iphone…read more They stated that if THEY cracked the front screen during the process then I would be charged for ANY OF THE DAMAGE THEY CAUSE! IF/WHEN THEY BREAK IT, YOU PAY FOR IT! STAY AWAY!

Brought my MacBook in because it was running super slow and honestly I had no idea how to fix…read moreanything myself. Techy got it working perfectly and so fast! Special thanks to Francisco -- he's extremely tech-savvy, professional, and has amazing customer service. Highly recommend!

Nu Addition, headed by Joseph Malka is the last place to look for IT help.He is available 24/7,…read morecomes to you, fixes the problem or installs any add ons, brings it back, and dose not leave until it is working perfectly according to you. If it is computer related Joseph is the man. He is neat, clean, kind and courteous. Best of all his prices are fair if not too low.I use my PC for home office work of a delicate nature and must have it up and running all the time. Joseph makes that happen. Fortunately I have only had to use him twice, as he fixes it for the long haul.

It's very upsetting when a computer crashes and won't boot. You fear that you'll lose everything…read more Joseph of Nu Addition couldn't have been nicer. He was able to get my computer running better than before, and he was honest and helpful through the entire process.

As a business owner, one of it most important decisions I make for myself and my clients is…read moreinformation security and technological accessibility, especially for my older clients. Mr. Gladstone does it all. He was able to build me a system that my staff and I could easily navigate, he made sure it met our security needs. During the whole process he was approachable and explained each part of the process in a way I was able to understand. If you are making a signifant investment in your internal systems, he is the man with the plan.

Very professional, extremely knowledgeable, and trustworthy. Three things I look for when it comes…read moreto having my systems worked over. Highly recommended.

If you want to feel like you're walking into a back-alley sting operation instead of a repair shop,…read morethis is the place for you. After ignoring my emails and texts, the staff greeted me at the door by asking if I was the police. Not exactly the 'customer service' I expected. They refused to fix my device (which is listed on their site) and rushed me out the door. Total lack of transparency and extremely suspect vibes. Protect your data and go literally anywhere else.

Miami Nerds is the only place my wife and I trust for Mac repairs. They've helped us multiple…read moretimes--most recently saving my MacBook Pro after serious water damage. They've also repaired my wife's MacBook Air and replaced the battery in my older MacBook Pro, which still runs great after 10 years! Juan and Pamela handle everything in-house, from micro soldering to data recovery, and works on all kinds of tech--not just Apple. The service is fast, professional, friendly and reasonably priced. Located in Miami Beach, they also offer mail-in options. Highly recommended! --Kevin A.

I employed "Skals IT" to speed up my laptop and fix the "no sounds" out of speakers or headphones…read moreissue it recently had. Had happened in the last two days, were working and just suddenly stopped working. But did work to an external source like extended screen. The good - he accessed my laptop by remote connection and he cleared a lot of bloatware with CC Cleaner free version. And did get my laptop to run better. But he couldn't get my sound to work on on speakers or headphones and after uninstalling and reinstalling Realtek drivers a few times, he stated that the sound-card must have failed on the laptop, which either requires a used motherboard to be fitted (because new aren't available) or buy a new laptop. The bad: So I did some digging and found an app called "Fortrek for windows". I paid for one year's service and "Fortrek" went right through my laptop, cleared up more junk on it AND updated every driver that was out of date. It rebooted my laptop after all processes and guess what? My sound is now working on the speakers and on the headphones perfectly.

Wonderful TV hanging / installation! Professional, did great work! They were friendly and nice to…read morework with too.

WARNING -- BE VERY CAREFUL WITH THIS SHOP…read more My son brought his brand-new gaming PC to iDEAL PC REPAIRs, INC for one simple job: install a CPU cooler. The work order clearly stated exactly what needed to be done. When he called for an update, Elvis Echevarria became rude, dismissive, and yelled at my son that the visit was a "waste of time" because the cooler was allegedly the wrong size. Instead of professionally explaining the issue, he abruptly hung up on him. When my son picked up the PC, it was returned DISASSEMBLED with loose parts and would no longer power on -- despite working perfectly before being brought into the shop. The motherboard pins were also damaged while the computer was in their possession. Even more concerning, Elvis could not clearly explain what had been done to the computer and then suggested taking it to another repair shop to diagnose the issue. That made absolutely no sense coming from a "repair" business. We later brought the PC to Micro Center in Miami, where technicians stated the computer appeared to have been tampered with. Thankfully, they were able to repair the damage professionally. A working PC was returned damaged, incomplete, and unusable. Terrible customer service, zero accountability, and a very stressful experience overall. After this experience, I would strongly caution people not to rely solely on online ratings and reviews when choosing a repair shop. Positive reviews do not always reflect the quality, professionalism, or honesty you may actually encounter. We trusted the reviews and deeply regret it. After this experience, the so-called "value" and reputation of this place mean absolutely nothing to me. A business is not measured by flashy claims or online ratings -- it's measured by honesty, professionalism, accountability, and how customers are treated when something goes wrong. Unfortunately, iDEAL PC REPAIRs, INC failed in every one of those areas. No customer should ever have to deal with rude and unprofessional behavior like we experienced from Elvis Echevarria. Since this incident, I formally requested reimbursement for the expenses my son had to pay to have his PC repaired and functioning again after the damage occurred. A demand letter was sent to Elvis Echevarria requesting resolution of the matter, yet there has been no response whatsoever. That lack of accountability and professionalism speaks volumes. Businesses that stand behind their work communicate with customers and attempt to resolve problems -- they do not ignore them. Based on our experience, I would strongly caution others before trusting this shop with expensive equipment.

Best PC Repair Shop. Had virus and malware and he address it on the same…read moreday............................

I recently purchased a Samsung tablet and had questions about transferring my information from my…read moreold one to my new tablet. Best Buy in Aventura have an area for Samsung customer service and support. I had a very professional and kind person named Giovanni Manrrique. Giovanni has helped me twice, he explained everything to me in detail. He advised me that anytime I have questions, just come back and he'll be happy to help me. Giovanni is an expert on Samsung products and definitely is an asset to Best Buy!

I purchased an electric bike from this store my second attempt, since the first one arrived…read moredefective and I had to go through the whole return process. This time I decided to pick it up in-store specifically because I wanted to test it before taking it home, after all the trouble of assembling a defective unit by myself. The box was larger than me. I weigh 125 lbs. I simply asked for a little help opening the box so I could check the bike before leaving. Not assembly. Not installation. Just opening a box. The store was not busy. Multiple associates were available. Every single one refused, citing store policy. No one offered any alternative. No goodwill, no common sense, nothing. This is consistent with every experience I've had at this location. The staff is consistently unhelpful and indifferent. I will not be coming back, and I would not recommend this store to anyone.