I love them! They take care of me and their patients! The experience here is way beyond and other…read morePhysical Therapist I have gone to! From The physical Therapist to the manager the receptionist and the PT aides! This is the place to be!!!! Love it!!!

I'm came here almost a month ago and I'm still doing foot Therpy. I love this place. The staff is…read moreamazing and the owner. I would recommend this place if you're in need of any physical therapy. The quality of care giving here is above and beyond. I'm glad this place was recommended to me by a friend. I will definitely come back if I'm in need of this kind of service again. Kyle is an excellent Therpy he has pushed me to go above and beyond and because of that I'm doing so much better. It was very hard for me when I first came here to even walk good let alone the numbness in both my feet. Kyle had brought me very far now I can walk a lot better and the Therpy isn't even over yet. Thank you to kyle you're the best and the staff love you guys. Also Emmy thank you for helping get better you're the best

My family was at this facility, his social worker Vivette very helpful she reassured me every…read morestep of the way, she calls for meetings and was informative in everyday- Thanks to her for a very good experience.

My mother-in-law was admitted to Kings Harbor Multicare Center three separate times over the course…read moreof nearly 10 years because of complications from congestive heart failure. While her first two stays had their challenges, nothing could have prepared our family for what happened during her final admission. The quality of care appears to deteriorate the higher up in the building patients were placed.There were many days when patients sat lined up in wheelchairs along the hallway for hours with little interaction, stimulation, or engagement. My mother-in-law was still mentally aware enough to express how much she hated sitting there, staring at a wall, waiting for someone to acknowledge her. One of my greatest concerns was the lack of basic nursing care. We were told she needed to be repositioned every four hours to prevent pressure ulcers. Despite those instructions, she developed severe bedsores that became so painful she cried every time staff cleaned them. Family members visited every single day for at least four hours and never once witnessed anyone repositioning her. More often than not, my daughter repositioned her, herself because she couldn't bear to see how uncomfortable she was. Her water pitcher was often filled only once each day, leaving her with warm water for hours. There were multiple occasions when she called us on her cell phone from her room because no one would answer her call light. We then had to call the front desk to get someone to check on her. Our family handled all of her laundry ourselves. Every week we brought her clothes home, washed them, and returned them. Yet one week we arrived to discover every piece of her clothing had disappeared. Nearly eight months after her passing, no one has ever explained what happened to her belongings. Perhaps the most upsetting experience involved the financial department. When her insurance benefits were exhausted, we fully understood there would be financial responsibility for her continued stay. What we did not expect was for staff to approach my mother-in-law directly and have her sign paperwork involving her pension and Social Security benefits instead of discussing those matters with our family. By that point in her illness, her cognitive status fluctuated because her failing heart was no longer providing adequate oxygenated blood to her brain. The facility documented those cognitive changes in her medical record. Despite this, financial documents were presented directly to her while we, the family members who visited every single day, were never contacted beforehand. When we confronted the finance office, hoping for an explanation, the interaction only made matters worse. Mike spoke to me with a tone and level of disrespect that left me in tears. He insisted my mother-in-law was mentally competent to handle her own affairs, repeatedly stating that because I did not have power of attorney, I had no right to question what had occurred. We were never provided copies of the documents she signed, nor were we even allowed to review them. As a result, the facility gained access to her income while she still owned a home and had financial obligations outside of the nursing facility. My mother-in-law entered Kings Harbor for one reason, to rebuild her strength through physical therapy so she could hopefully undergo heart surgery and return home. Instead, we watched a vibrant, intelligent, independent woman steadily decline while under their care. At 80 years old, she was anything but a typical nursing home resident. She loved following current events, discussing politics, listening to music, watching sports, and engaging in meaningful conversations. She still had a passion for life. Rather than helping her maintain the independence she still possessed, it seemed that the focus became managing her decline instead of maximizing her quality of life. Not every employee lacked compassion. The Physical Therapy department, especially Yelly, genuinely seemed invested in helping my mother-in-law regain strength. There was also an aide named Terrie whose kindness and compassion stood out during an incredibly difficult time. Their humanity is something I will always remember and appreciate. After she passed away in January 2026 while still a resident of Kings Harbor, I began receiving bills at our home demanding payment of her outstanding balance. Receiving collection notices while grieving her loss felt insensitive, inappropriate. Based on everything my family witnessed and experienced, I cannot recommend Kings Harbor Multicare Center.

Physical and Occupational therapy ; individualized program depending upon need. Staff are very…read moreknowledgeable and caring. Front desk staff are efficient and accommodating. Location convenient for Riverdale Bronx , N.Y. residents.

I needed occupational therapy for my wrist and arm and glad this business is in North Riverdale. I…read moreworked with Monika and she did a very careful assessment for our first appointment and overall, it took me about a month of sessions to feel no pain again. She works on you using TENs and another muscle simulator that does sound waves, followed by a massage and teaching you exercises that you can also do at home. Making appointments was very easy, and the therapists are very personable and friendly. Highly recommend if you need physical or occupational therapy. Bonus points for the business allowing Mt. St. Vincent students to intern while pursuing their degrees.

People have no common sense they moved me fr a perfectly good room 169 into rm 151b making it sound…read moreso good (con artist) during the worst heatwave NYC seen thus far, my aircon doesn't work i haven't had a asthma attack in years but i sure did feel li I was going to have one last nigh, after a whole day of exercise who wants to go back to their room in td heat

This facility is terrible!!!…read more Don't send your relatives here, I promise you, you will thank me later. Issues: 1. Impossible to get someone on the phone. 2. Non responsive. 3. Employees are very lazy and unattentively to the patients. 4. The administration doesn't know how to manage employees. The list could go on and on. Trust me this is a real review.. Skip this place!

Director of nursing Karen is a nasty bitch. She bring her problems to work and it's very…read moreunprofessional.the whole facility is very unprofessional. they only do their job when thebig bosses come I wouldn't pick that place if that's the last place I have to die at

Worst medical facility I have EVER encountered. They should be ashamed of the smell on the 4th…read morefloor. There is absolutely no reason for that. It's called CLEANING THE PATIENTS. The nurses are lazy. I came to visit overnight and the lobby smells like WEED. We are in the process of transferring our family member from this hellhole.

This rehab place was great Everone was so professional and so patient especially Catherineread more

These Caribbean staff are rude, crass and unprofessional. Once they get annoyed they are forceful…read moreand disregarding of patient's condition. Don't get bed sores. There is NO care for bedsores. NONE. It's a profit model. Particular owners, hire particular staff; it's understaffed and care is sporadic. They start working on your insurance IMMEDIATELY; No care plan in place but they want that cash. Typical. Avoid.

My mother has been a resident on the memory care floor of Providence Rest for the last 6 years. For…read morethe most part my experience has been excellent. The whole facility has a very warm welcoming atmosphere - more like a neighborhood senior citizen residence than a nursing facility. On her floor the CNA's are the most hands on with the residents, with a nurse always on duty at the desk. With few exceptions the aides that have taken care of my mother have been wonderful. They truly get attached to the residents and treat them like they're family. The ones that I have gotten to know best over the years are angels to me in how much they care for my mother . The Activity Department is absolutely the best! I've never heard of another place that does the things that they do at Providence Rest. Pre- Covid of course - they have a full activity calendar for every floor. Bingo, music, crafts, cooking , aromatherapy, nail painting - everything you could imagine. As well as the best Halloween & Christmas parties! The floors are alive and active due to all of the activity. Once the Covid restrictions came down the Activity Dept. immediately had a system set up where you can schedule facetime chats with your loved one, followed by "through glass door visits " & lastly in person visits when restrictions allow. In other words, during these most trying times they are doing everything in their power to keep people connected to their loved ones as best as they could following the mandated guidelines. The whole department is filled with the most caring warm people you could ever meet. The Physical Therapy Department is also excellent! The director & staff stay on top of the residents & continually evaluate & determine when they should be put back on a rotation. They contact me to give me updates on my mother. The people who work the front desk are also so warm, friendly & helpful. The sisters are always a presence & do their part in caring for the residents, as well as provide a feeling of spirituality. They decorate the entire building for all of the holidays in such a beautiful fashion; it's obvious how much the residents enjoy it. I've even gotten to know the housekeeping staff, who also chip in & get to know the residents & help out when needed. It's definitely an all-hands on deck type of atmosphere! Clearly I feel Providence Rest is a wonderful, warm, caring place for a loved one to live & be well taken care of. I highly recommend Providence Rest.

My father was a resident at Providence Rest, and unfortunately, our experience was deeply…read moreupsetting. The facility was dirty, and two of my father's belongings disappeared while he was there--including his iPad and, most heartbreakingly, the Miraculous Medal his parents had given him. That medal was irreplaceable and should have been something I could keep to remember my father. Instead, it went missing while he was in their care. When I called about these concerns, the social worker was nasty, dismissive, and completely lacking in compassion. No rating can reflect the lack of care, accountability, and respect our family experienced. I would not recommend Providence Rest

Some nurses on the second floor was great to my mom , others horrible lettin my mom sit in a dirty…read morediaper over 4 hrs .. some night they didn't even have enough food for everyone they got Mac and cheese ... that's it . Not very friendly! . Also mom fell on first day because they couldn't help her right , cause of that 21 days and couldn't get out of bed because they were afraid mean while my mom came home n walkin no problem . Last but not least on her day we went to go take her home. They locked the front door and didn't let us leave till because we didn't have the name tag to give back (mind u 21 days I never had to give it back wen I left. ) cause a big thing for no reason . Would not recommend to anyone .

I went to an interview here I came on time I had to wait about 20 mins the place is nice but the…read morestaff are rude asf I went the lady looked at me like I had 5 heads and then in the middle of me speaking in my interview she answered a phone call on her cell phone which I felt was very rude thank god I didn't get the job there bc it's ghetto ‍

hospitality suck !!!!when dealing with the patient . they need to have more patience .they walk…read morearound with attitudes can't say hi. (Nurses Cna some Respiratory can ask them do nothing. Change they butt every 3to4 hour

Friendly people that truly know there profession..They always smile when Zi enter and it makes me…read morefeel good...