Locked keys in my car, used google search and all those companies use call center and you have a…read morecallback with high pricing. Used yelp to find a local reputable company and KeyStop helped me in 20 min for much cheaper price. Very professional and nice.

Just had a new deadbolt re-keyed for $15. Quick service, very professional and friendly. I highly…read morerecommend!

It's wild to me that I am here writing a review about a bad experience from 10 months ago that I…read morethought was handled, but has actually come back to haunt me. In June of 2023 I called a contacted Acme through Yelp because I had filled out a "project" request. The request was to unlock a residential doorknob of a basement for a property that I managed. I spoke with Acme on the phone to set up a time for them to come out, at which time they gave me a quote for changing the lock. When the person arrived to change it (Mike), he was unable to get the lock opened and said it would have to be completely removed and replaced with a new lock (after, we were able to contact another locksmith who came out and successfully unlocked the doorknob). This was going to take the visit up to over $300 if they provided a lock. I consulted with the person I managed the property for and they wanted me to buy a lock instead of the using one Acme offered due to the price and inability to complete the job. When I informed Mike of this, he became very short and irritated, asking how long it was going to take, and was very inflexible. I once again consulted with the property manager, and due to the unprofessionalism of Mike, and how much the cost had gone up from the initial quote, he decided not to continue the service with Acme. The property owner contacted Acme, who were apologetic, stated we would not have to pay for the service, said they were "grateful" that I did not write a review of my experience. Now here we are, 10 months later and this week I receive a call from Acme. They said they were "clearing some files," found my invoice and were going to send it to me. This invoice was a $175 charge for a visit and labor fee. They also charge an additional 3% processing fee for payments after 10 days of the invoice. I was never informed of a trip fee that would be charged prior to the visit, or that it was expected to be cash on delivery of service. This is something I assumed would have been established when they gave me the quote. I can adamantly say I do not recommend Acme for locksmith services. The inflexibility of the person who came out to complete the work, the lack of transparency with the charges prior to the visit, and the fact that 10 months later they are now trying to charge me $175 speaks to the lack of integrity within the company.

Went to get lock fixed only to find that this ache at 815 Madison looks like it's permanently…read moreclosed.

They broke my window while popping the lock. They made me $50 after I said I shouldn't have to pay…read moreanything at all. They sent a contractor. I called Eagle. They are dishonest with their comment below. It was an awful experience. They said it'd be 20 minutes it was 40.

Eagle lock smith showed up on time, he was very polite . I know nothing about locks. He helped me…read morefigure out what would work best for me at a price I could afford . I appreciated his kindness

This man is a true blessing! The lock broke on our camper with our dogs inside, he was there in an…read morehour or less! AND he didn't break the bank! Thankful for his service!!

Lost my keys to remote property. After extensive searching, considering what was involved, I…read moredecided to change the locks on the entire property. I was able to rekey, using the existing locks. Response and service was prompt. Pricing met my expectations. I will not hesitate to use K&S again.

Quick response, and quick scheduling. Showed up on time. Professional. Another company quoted…read morealmost four times the price 844 Ohio Key charged me. Highly recommend.

Very professional and personable. Solved an issue with our deadbolt creatively and with minimal…read moreimpact on doorframe, and solution works very well. I also appreciate that he was upfront on cost. Would absolutely use again.

They provided very quick, convenient, and timely service for cutting and programming a new car key…read more Their price was very reasonable as well! Professional, courteous, and great work all around. They even showed us a few tricks with the key (2021 Chevy Bolt) that we didn't know about. Highly recommended!

This company was very quick to respond and competitively priced. Had a couple changes to the…read moreappointment time, but in the end he was able to come to the location. I gave him and do the work very quickly. Key fob works like the original.

I locked my keys in my car (gasp!) and my fiancé was unavailable to bring my second set so I…read morerequested some quotes on Yelp. Not only did Columbus Locks and Keys respond immediately but they also offered the most competitive rate and provided a discount for Yelp users!! The employee who came out was very professional and opened my car in a jiffy! I was so impressed. I didn't have cash on me but he was willing to meet me at a bank nearby so that I could pay him. It was a really stressful situation that was resolved quickly and easily. I appreciated that they came out earlier than the quoted time so I was able to get back in my car even sooner than I had expected. I hope I never lock my keys in my car again but if I do, I already know who I am going to call!!

Needed a second programmable key for my daughter's Kia. They operate out of mobile vans. There is…read morenot a physical shop. Had to wait for an available service tech to be assigned. Met the service guy in front of my building with the car. He programmed and cut the key I bought online. It worked fine but when I used the original programmed key, the programming was erased. So I had to call him to come back to reprogram the original key again. He came back and we got it done. $55 for the service call and $150 to cut and program the second key. So not cheap. But it works and that is what I needed.