Knowledgeable, friendly service and saved my files when my laptop crashed. Could not recommend more…read morehighly!

Staff very knowledgeable good relationship with customers don't try to push anything on them that…read morethey don't think the customer needs. Try them,You'll be happy.

My power button on a prebuilt PC broke after 7 or so years of use, took my PC apart and realized…read morereplacing it was beyond my capabilities since the prebuilt used different components than what I was familiar with. I have heard horror stories about 2-4 month wait times for places like from Micro Center so I did a few google searches to find a computer repair shop. I found Sam's Computer Solutions and noticed it had over 100+ 5 Star Google reviews so I gave the shop a call and described my issue. He had flexible and fast availability and I was able to schedule an appointment to drop off my PC within two hours of making the call (the Thursday before Memorial Day weekend). The gentleman who greeted me was friendly, reassuring, and professional. He clearly outlined what options I had, what the price points for each option was, if and how each option would or would not change functionality, and asked which option I'd prefer! He made sure I was comfortable with the pricing before moving forward. It sounded good so I left my PC and he assumed me it was in good hands. I got a text the following Monday morning (A holiday no less) saying my PC was ready to be picked up. The repair cost was exactly the lowest price he had quoted. I made an appointment to pick it up later that afternoon. Upon arrival he described everything he did to fix it (installation of new component, where he wound the additional length of wire if I wish to change the placement of the part, and let me know he dusted everything which I appreciate). I just got home and plugged in my PC and the hardware he installed worked perfectly! I am extremely satisfied with how Sam's Computer Solutions handled me every step of the way from initial phone call to pickup. I can confidently say if you are like me and are not the most tech savvy person, need a computer repair and wish to support a local business I cannot recommend you make use of this service enough! :)

Sam was great with my computer. It was an old work computer that was sluggish and still had…read moreobsolete connections to my job VPN. He was able to get that all off and remove files that I didn't want anymore that were work product. He was finished with my Surface in less than 36 hours. Highly recommend him.

Absolutely 100% recommend Cincinnati Technical. Work was done well with great communication if…read morethere was a delay or anything like that. Also, he was able to get the new keyboard in his shop faster than I was able to get the computer in which was also a nice change unlike other places I have had computers serviced. It was also nice to find out that the bearings will need replacing in about a year. This is what great service looks like and is.

Daniel wasn't able to help me recover data from my SSD, but he identified the problem with it very…read morequickly. He was prompt with answering messages, very flexible, and didn't waste my time with anything extra or unnecessary. My appointment with him was fast, and he very clearly told me what I would have to do to get my data from my failed drive, how expensive that process might be, and he gave suggestions for replacements that would be more reliable. If I need a tech in the future I'm almost sure to go back to him.

really a wonderful staff. I went in with a configuration problem. they figured it out in a couple…read moreminutes. they replace batteries for me before and will keep this old cell phone alive. thanks Mac

Walked in with my 96Yr old Mom's old cell phone that was stuck in an update loop and Alex wa whelp…read moreto take care of it within 5minutes! Incredible and kind service! Definitely recommend!!

They do not serve individual customers only business. Hard to find behind car wash…read more Requested they update their website for this.

Steve and his team checked out an old computer I had that needed a lot of love. As it turned out,…read morewe had cracked the motherboard and didn't know it. They figured it out right away, then got me into a better computer for about half the price I thought it would be. The service was great and the work was excellent. Give them a try!

I used Get Geek as a resource to assist with a Windows 7 migration, for a multinational company, at…read moresix different facilities across the United States. The technician, Wyko, was an incredible asset. He was always on time and prepared, learned our process very quickly, maintained a high level of focus on a repetitive but detailed task, provided helpful feedback on areas in which he felt we could improve, and was flexible with his schedule for the small timetable we had for travel planning. I would absolutely use Get Geek's services again.

From the owner: When you call GetGeek a professional and friendly technician will ask what you need help with. He…read morethen will set up a convenient time -day or evening, weekday or weekend- to come to your home or business. GetGeek technicians will do everything in their power to preserve your data, solve any and every technical issue you have, and help you understand your own computer better. In order to assist you when we are not on site, GetGeek can also pre-install a (password protected) remote help tool to instantly diagnose and resolve your computer problems. When you call in a technician will remotely connect to your computer and not only solve your problem, but show you step by step how to avoid it in the future. Some of the things we can help you with: -Preventative Maintenance -Regular Computer Tune-ups -Software and Upgrade Installation -Virus and Spyware Removal -Wireless Network Setup -Printer Troubleshooting -Crash and Data Recovery -Individual Computer Training

Ran into several people who were happy with this organization…read more I was impressed. M interaction was favorable as well, and I'll be back to do the more business

I had a computer crisis yesterday. I had several years worth of files on a thumb drive that got…read morephysically damaged. I needed a lot of the files for a new position I start tomorrow. The folks at Gem City Digital saved my bacon and only scolded me gently about the need to backup. There's also a very cool dog who works there. I give them a solid recommendation.