Dan was easy to get a hold of and had several dates where we could schedule an appointment. He was…read moreon time and dug right into solving my email problem on my Mac computer. Highly recommended.

Dan once helped in the past and did a wonderful job. My computer is still running 6 years later…read morewith no problems. More importantly though, it's his honesty and integrity I'd like to highlight. He provided me with guidance and information that helped me to avoid wasting money on repairs and upgrades for my wife's laptop. Repairs that would have been very short lived at the best. Thanks to Dan and his honorable practices, I will be getting a her a new system with the money saved. Many thanks, Dan. Happy wife, Happy life.

Dean Hill was assigned to me thru Lenovo warranty services for my Thinkpad X1 carbon, a $3200…read morelaptop. He was knowledgeable, patient, and courteous throughout the repair service. He was kind in answering questions and spent time perfecting the laptop into a brand new condition. Highly recommended-

Dean was very helpful and nice when we reached out about our dell laptop having issues. He was…read morequick and told us everything along the way, very affordable as well!

Ran into several people who were happy with this organization…read more I was impressed. M interaction was favorable as well, and I'll be back to do the more business

I had a computer crisis yesterday. I had several years worth of files on a thumb drive that got…read morephysically damaged. I needed a lot of the files for a new position I start tomorrow. The folks at Gem City Digital saved my bacon and only scolded me gently about the need to backup. There's also a very cool dog who works there. I give them a solid recommendation.

They do not serve individual customers only business. Hard to find behind car wash…read more Requested they update their website for this.

Steve and his team checked out an old computer I had that needed a lot of love. As it turned out,…read morewe had cracked the motherboard and didn't know it. They figured it out right away, then got me into a better computer for about half the price I thought it would be. The service was great and the work was excellent. Give them a try!

Ok, maybe I'm just ecstatic that they had ink like it said online…read more A customer held up the cashier so she signed on to a new machine to help me while the customer was on the phone. After the customer suggested she help me first but at least she didn't make a fuss. She also didn't give me too much problem price matching their online price. Annoyed that it's different. Some places act like it's a huge inconvenience and they scrutinize your phone... the cashier didn't. Also, someone offered to help me right away. So only knock is the price difference. Price online matched Amazon.

On a quest to not go home without a new computer we headed here. Were greeted as soon as we got the…read morecomputer area. Told the nice young man what we needed, he asked us a few questions, and then gave us options. And the options were on sale!! Score. In pretty short order we settled on one. Then the hard sell for protection, McAfee (which we recently renewed so it was such a good deal we should prepay for next year) etc, etc. began. He was following his training, but it was high pressure. Still, we didn't go home empty handed. Staples has always been a solid choice for us.

My power button on a prebuilt PC broke after 7 or so years of use, took my PC apart and realized…read morereplacing it was beyond my capabilities since the prebuilt used different components than what I was familiar with. I have heard horror stories about 2-4 month wait times for places like from Micro Center so I did a few google searches to find a computer repair shop. I found Sam's Computer Solutions and noticed it had over 100+ 5 Star Google reviews so I gave the shop a call and described my issue. He had flexible and fast availability and I was able to schedule an appointment to drop off my PC within two hours of making the call (the Thursday before Memorial Day weekend). The gentleman who greeted me was friendly, reassuring, and professional. He clearly outlined what options I had, what the price points for each option was, if and how each option would or would not change functionality, and asked which option I'd prefer! He made sure I was comfortable with the pricing before moving forward. It sounded good so I left my PC and he assumed me it was in good hands. I got a text the following Monday morning (A holiday no less) saying my PC was ready to be picked up. The repair cost was exactly the lowest price he had quoted. I made an appointment to pick it up later that afternoon. Upon arrival he described everything he did to fix it (installation of new component, where he wound the additional length of wire if I wish to change the placement of the part, and let me know he dusted everything which I appreciate). I just got home and plugged in my PC and the hardware he installed worked perfectly! I am extremely satisfied with how Sam's Computer Solutions handled me every step of the way from initial phone call to pickup. I can confidently say if you are like me and are not the most tech savvy person, need a computer repair and wish to support a local business I cannot recommend you make use of this service enough! :)

I took in an old PC that was on its last leg. It had lots of old photos and files that are…read moresentimental to me and I had gotten locked out of. Sam saved the day and the memories. Sam is very knowledgeable and professional. He is focused on solving the problem not running up the bill. He works out of his home so phoning before showing up is necessary for both parties. If you want to support a local business that provides excellent service at reasonable prices, Call Sam.

I decided to get into computer building and while I put most of it together correctly, I couldn't…read moreget my rbg fans to work. On top of that. I had bent my CPU on accident doing something else. So I took my computer into the one in Kettering and these guys rocked it out. I'm probably spelling his name wrong but AVI was super nice and you could tell this guy really likes what he does. Took about 2 business days and they fixed it up. Cable managed it, got my rbg looking like a dream and fixed my cpu. Overall a fast, easy, fair priced service. I plan on using them in the future for any of my needs. They also have some dope rigs ready to buy in store, I recommend checking them out for yourselves.

I took my iMac here two years ago to put in a new hard drive in to my iMac. They charged me $100 to…read morejust open it. And more toe do actual work. I had it back in there in a couple days because it seemed to be overheating. They put in some thermal gel to help. I don't think it did. Cut to two years later that same drive has now blown up, and my screen has decided to die. I took it to Gem City over in The Greene and they were way more experienced with iMacs, and charged me $100 to replace the screen and reinstall the new HD, which replaced under warranty. And fix the tiny ribbon cable that had gotten all jacked up inside that... controlled thermal stuff and screen temperature or something. So All my problems, were probably from this one cable DNA bungled and possibly caused the screen and HD to die due to heat. These guys I think will do great on PCs, but take your macs elsewhere.

Used to be a great place, then the family took over. They went from great service and service…read morepeople to garbage. Steve especially seems to take offense at the fact that you want him to work for you. I took my pc in for repairs, it took them 30 days. A MONTH!! Just go to geek squad. It's cheaper anyway.

Awesome Timely Service I enjoyed how much they knew about…read morecomputers and were not afraid to give me the best product information for my needs. I would recommend ComputerZoo to everyone looking for an affordable fast PC, I think they also do service on them too.

I test sales people almost every day. Especially when I am on a mission to get a particular item…read morefor me or my family. Two days ago I walked into this Best Buy location to purchase a couple sturdy phone cases for my new phones. I walked right up to a young man in the phone accessories section and asked his opinion on one of the three cases I was considering. All three of them had different price points. There were two specifically that were almost exactly the same model, the only difference is that one is apparently able to charge with some brand new Apple charger that's out. I told him that I did not have that charger, nor was I looking to get it anytime in the near future. "I just need something that will keep these new expensive investment safe." On a sidenote, I already knew EXACTLY which case I was going to get! This young man, who doesn't get commission by the way, listen to EVERYTHING I said and suggested the exact one! DANIEL: "well, if you don't plan on getting that charger anytime soon there's no reason to spend an extra $40 on each is there?" I like this kid so much I bought two bad ass screen protectors for these phones too. There's nothing better than a sales professional that adds value and thinks about the client before themselves. I don't think this kid has any idea how badass he actually is. Well done Daniel... You are the man! Don't be surprised if I come back in and recruit you in the not so distant future! Just that one particular skill I just highlighted will set you apart from about 80% of ALL people in Sales! Keep up the stellar work brother!!! Thanks for listening, and for having Integrity!!!

If I could rate them a million times negative, I would. I ordered an iPad on April 17, 2026. It was…read moredelivered April 18, 2026. They sent me a completely empty iPad box. I called within 10 MINUTES of receiving the empty box. (Screen shots were saved of everything) I was told to return the empty box, and I would get a replacement. I return the empty box on April 21, 2026 with a note asking to please refer to my account. A few days go by, NOTHING! I call and tell them, they keep dragging this out and won't give me an answer. They ask me to file a police report, I file a police report. I call the following day to give them the police report number, which is what was asked of me. That same evening (on a saturday) I got an email saying the investgation is over and I will NOT get a refund of a product I bought that I never got. They never called my police department, they never cared to even "investigate" and made me jump through hoops for nothing. They end up sending me the EMPTY BOX BACK!!!! With a typed low ink letter saying they refuse to help because i "returned an empty box" NO I DID NOT! I RETURNED WHAT WAS SENT TO ME! (EMPTY AF) After I sent the return, I googled how to find when a serial number to an apple product was registered. It provided the date of April 24, 2026- 3 days after I returned the empty box they sent me originally. This has been almost 2 weeks of being on hold with unanswered emails and constantly being told "so sorry for the inconvenience" with zero resolution. I called them an ungodly amount of times, constantly a different person with a different accent with a different response. A billion dollar corporation refused to fix a problem they created and now I have to eat the cost. a $300 issue, why would I keep making a big deal over this? None of this makes sense! I will NEVER spend another dollar with them again, they are absolute THIEVES and do NOT care about their customers at all. SAVE YOUR MONEY DO NOT EVER BUY FROM THEM YOU BEST BUY-LIEVE THEY WILL STEAL FROM YOU!

This long-standing private business in audio/video sales/service is one of just two such brick and…read moremortar stores in Dayton. it is such a handy place to actually audition gear before deciding on what to buy direct from the mgr. 11 distinct listening rooms and a wide range of options. Owner Kirby is a very helpful resource and advisor. Prices are fair. Trade-in's are negotiable. Delivery and setup are options. it's a friendly, no pressure shopping/buying experience. I'm loyal and on my third system upgrade from them. Highly recommended!

Audio, Etc. is your best choice for your home theatre needs and support in the Metro Dayton area…read more They installed a first class home theater system for us 8-years ago, and just updated our MX-780 Universal Remote programming after certain Blue Ray discs were no longer being supported by Netflix. Highly recommend Audio, Etc. for all your home audio and video needs. 5 star, A+ service and fair pricing! Mark E. A