Dean contacted me right away and we set up an appointment for the next day. My computer was not…read moreworking. It would not start at all. I thought it might be the battery but realized there was no way I would be able to open the computer to reach the battery. He came over and almost immediately knew the problem was not the computer but the power cord. He showed me which one to order from Amazon (I would have gone for the heavy duty expensive one, but Dean said it was not necessary). I was up and running the very next day. Thank you Dean and Super Techs.

Dean Hill was assigned to me thru Lenovo warranty services for my Thinkpad X1 carbon, a $3200…read morelaptop. He was knowledgeable, patient, and courteous throughout the repair service. He was kind in answering questions and spent time perfecting the laptop into a brand new condition. Highly recommended-

Ran into several people who were happy with this organization…read more I was impressed. M interaction was favorable as well, and I'll be back to do the more business

I had a computer crisis yesterday. I had several years worth of files on a thumb drive that got…read morephysically damaged. I needed a lot of the files for a new position I start tomorrow. The folks at Gem City Digital saved my bacon and only scolded me gently about the need to backup. There's also a very cool dog who works there. I give them a solid recommendation.

They do not serve individual customers only business. Hard to find behind car wash…read more Requested they update their website for this.

Steve and his team checked out an old computer I had that needed a lot of love. As it turned out,…read morewe had cracked the motherboard and didn't know it. They figured it out right away, then got me into a better computer for about half the price I thought it would be. The service was great and the work was excellent. Give them a try!

Ok, maybe I'm just ecstatic that they had ink like it said online…read more A customer held up the cashier so she signed on to a new machine to help me while the customer was on the phone. After the customer suggested she help me first but at least she didn't make a fuss. She also didn't give me too much problem price matching their online price. Annoyed that it's different. Some places act like it's a huge inconvenience and they scrutinize your phone... the cashier didn't. Also, someone offered to help me right away. So only knock is the price difference. Price online matched Amazon.

On a quest to not go home without a new computer we headed here. Were greeted as soon as we got the…read morecomputer area. Told the nice young man what we needed, he asked us a few questions, and then gave us options. And the options were on sale!! Score. In pretty short order we settled on one. Then the hard sell for protection, McAfee (which we recently renewed so it was such a good deal we should prepay for next year) etc, etc. began. He was following his training, but it was high pressure. Still, we didn't go home empty handed. Staples has always been a solid choice for us.

My power button on a prebuilt PC broke after 7 or so years of use, took my PC apart and realized…read morereplacing it was beyond my capabilities since the prebuilt used different components than what I was familiar with. I have heard horror stories about 2-4 month wait times for places like from Micro Center so I did a few google searches to find a computer repair shop. I found Sam's Computer Solutions and noticed it had over 100+ 5 Star Google reviews so I gave the shop a call and described my issue. He had flexible and fast availability and I was able to schedule an appointment to drop off my PC within two hours of making the call (the Thursday before Memorial Day weekend). The gentleman who greeted me was friendly, reassuring, and professional. He clearly outlined what options I had, what the price points for each option was, if and how each option would or would not change functionality, and asked which option I'd prefer! He made sure I was comfortable with the pricing before moving forward. It sounded good so I left my PC and he assumed me it was in good hands. I got a text the following Monday morning (A holiday no less) saying my PC was ready to be picked up. The repair cost was exactly the lowest price he had quoted. I made an appointment to pick it up later that afternoon. Upon arrival he described everything he did to fix it (installation of new component, where he wound the additional length of wire if I wish to change the placement of the part, and let me know he dusted everything which I appreciate). I just got home and plugged in my PC and the hardware he installed worked perfectly! I am extremely satisfied with how Sam's Computer Solutions handled me every step of the way from initial phone call to pickup. I can confidently say if you are like me and are not the most tech savvy person, need a computer repair and wish to support a local business I cannot recommend you make use of this service enough! :)

Sam was great with my computer. It was an old work computer that was sluggish and still had…read moreobsolete connections to my job VPN. He was able to get that all off and remove files that I didn't want anymore that were work product. He was finished with my Surface in less than 36 hours. Highly recommend him.

I decided to get into computer building and while I put most of it together correctly, I couldn't…read moreget my rbg fans to work. On top of that. I had bent my CPU on accident doing something else. So I took my computer into the one in Kettering and these guys rocked it out. I'm probably spelling his name wrong but AVI was super nice and you could tell this guy really likes what he does. Took about 2 business days and they fixed it up. Cable managed it, got my rbg looking like a dream and fixed my cpu. Overall a fast, easy, fair priced service. I plan on using them in the future for any of my needs. They also have some dope rigs ready to buy in store, I recommend checking them out for yourselves.

I took my iMac here two years ago to put in a new hard drive in to my iMac. They charged me $100 to…read morejust open it. And more toe do actual work. I had it back in there in a couple days because it seemed to be overheating. They put in some thermal gel to help. I don't think it did. Cut to two years later that same drive has now blown up, and my screen has decided to die. I took it to Gem City over in The Greene and they were way more experienced with iMacs, and charged me $100 to replace the screen and reinstall the new HD, which replaced under warranty. And fix the tiny ribbon cable that had gotten all jacked up inside that... controlled thermal stuff and screen temperature or something. So All my problems, were probably from this one cable DNA bungled and possibly caused the screen and HD to die due to heat. These guys I think will do great on PCs, but take your macs elsewhere.

Recently Computer Zoo (www.computerzoo.com) built a PC for my wife to replace her rapidly aging…read morecomputer. The team at Computer Zoo was fast and efficient, listening closely to all my wife's requests and making sure that she had everything she needed to make her online and general computing experience positive. When the computer tower was completed, Alex delivered the unit, hooked it up to all our peripherals and made sure that everything was functioning properly and gave us a much appreciated tutorial along the way. We recently experienced a problem with our wireless reception and though it turned out not to be a computer issue, within three days Computer Zoo had run a complete diagnostic check on the unit and brought it back to our home, reinstalled it for us and got us back online. Fabulous work and service from very personable computer specialists...a truly rare combination in today's world. Thank you, Computer Zoo!

Used to be a great place, then the family took over. They went from great service and service…read morepeople to garbage. Steve especially seems to take offense at the fact that you want him to work for you. I took my pc in for repairs, it took them 30 days. A MONTH!! Just go to geek squad. It's cheaper anyway.

My husband and I recently bought a tv at this location and the 2 people that helped us pick one out…read morewere super knowledgeable, and so nice! It made me leave feeling happy with the purchase. We had Geek Squad deliver and install the tv since it was 98 inches. Those guys were great too! Can't recommend any of the people that helped with this enough.

I haven't been in a Best Buy in a long time. We stopped to look at refrigerators. They have a…read moredecent selection. A lot of Samsung though. Prices were similar to other places without deals. The people working were nice. We opted to go elsewhere because they didn't have what we wanted. The store was clean and bright.