This is an great business. They have a few different locations to rent from where you can take a…read moreshort or long ride. With the help of the E bike I was able to ride much longer than if I had to peddle the entire time. They think of everything helmets, bug spray, riding gloves even carriers for smaller kids or in my case special needs child. Joshua took the time to show us everything we needed to know to make our ride enjoyable. Can't wait to do another trail soon. Awesome experience! We loved it!! Would highly recommend.

From the owner: Independently owned & operated. I'm the official E-Bike rental company of Starved Rock Country…read morebacked by the Illinois Department of Natural Resources Family friendly and kid approved!! Please check out my website and Facebook for more information and special events!

What a fantastic experience. The staff was so patient and helpful. They really knew their stuff…read moreabout e-bikes. Gave us so much information and offered any assistance we needed when we decide on what bike to buy, even if we don't buy from them. My husband and I had a nice ride down the canal trail. Great way to get outside and enjoy the afternoon. I can't recommend this place enough. If you're worried about getting back on a bike after a long time, don't be. These people will help you every step of the way. Thanks guys.

Our family had a great time on these electric bikes! There were awesome trails to ride on and…read moreplaces to see. Doug was kind and full of knowledge about the bikes. 2 hours for $40 3 hours for $45

A few years ago I brought my beat up bike in. The male owner asked me immediately about buying a…read morebike instead of fixing it, I explained I was working on building my own but needed this to get around. He was generally short with me. We agreed that I'd leave it to replace some parts and he abruptly asked about a deposit, which was fine. As I went for my wallet he abruptly asked to inspect the bike, again fine but he seemed annoyed. He saw a dent and handed the bike back explaining he can't be liable. I said nothing stood head down thinking about purchasing parts or not. Then the lady owner, who I didn't know was an owner then, approached said, "do you need help" his reply "can you tell this gentleman to leave, I can't work on his bike". I have no idea why he said this. No clue why he was so rude and short through the whole exchange. I understood his reasoning and said nothing against him or his decision. The lady owner responded to this post a year ago saying they told me multiple times they couldn't work on my bike. A complete lie, and I don't understand why they would act like that and then lie. My best guess is I was wearing my work clothes and they must treat poor people extremely disrespectfully. Don't go to a place that would treat anyone like this. This is 100% accurate description. And I'm not struggling with it. I'm just informing the public, if you just want a repair you will be treated horribly I never questioned safety. I understood the comment, but tossing me out while quietly considering my options deserves an apology, not lies from you. After an apology, I'll consider not posting this anymore. For anyone who has gotten this far. Check out the other bad reviews here. The "lady owner" doesn't understand how to treat a bad review. Considering she completely lied about my experiences, I now feel sorry after reading a Number of other disgruntled customers experiences. They are an entertaining read; to see a pretentious, lying business owner at work. "Now please move on" ..... I mean come on, how old are you.... This is pettyness and lies. Bad reviews happen when there is very disrespectful customer service; learn to take criticism, improve from it and move on...... see what I did there

Rick F. and Hudson B. Are great! So helpful! I got my mom a new road bike for her birthday and had…read moreit shipped to them from Arizona. They had it built quickly and we couldn't be happier. I don't live here anymore, but as someone who works in the bike industry, this is easily the top shop in town.

Well informed personal Great people helpfully and…read moreknowledgeable. Would recommend to anyone

I had been having some ankle issues related to riding a spin bike. I stopped into BikeTek to speak…read morewith the folks there who were not only incredibly helpful, but were great to get to know. The shop is pretty amazing, impressive bikes, on-staff subject matter experts that really care about their clients. Also, the adjustments they helped me with (pedal extenders, new cleats and cycling shoes) have done the trick for the ankle pain issues. Bob and Nancy are wonderful to work with - great place, better people. Thank you!

Have tried the other bike shops in town and Neutral Cycle is by far the best LBS in…read moreChampaign/Urbana. The staff is friendly, helpful and understand how important riding is to people and are eager to get you going again. They treat every person like they matter. I was in getting a wheel trued one week and when I returned other next they remembered my name and were super helpful. A super nice touch was the $1 off coupons they hand out for the coffee shop next door so you can get some brew while you wait. A great LBS that has won my loyal business.

Disgusting service, I was there buying a bike, but got completely ignored as the Chinese salesman…read morewas talking to all the other white people like they were family. By the way I was Chinese too, what a shame