I went to get my nurse clinical bag embroidered. When entering the lady didn't even say hi. I was…read moregreeted a moment later by an older gentleman. I asked if it was possible for my name and any medical symbol such as a stethoscope or a caduceus to be added to my bag. He said he's never been asked to embroider anything medical. That to me is hard to believe but maybe not but as a company you would think you would go out his way to get the symbol and offer it to a customer. He said he could get the pattern online but he'd have to pay $5 and I would have to pay that fee. I just said no thanks and walked out. I called several companies after that and every one else offers medical symbols. It's in a book you choose from. They need to do better at this place. Friendlier and more options. I won't be going back.

Absolutely the best people to take your items to have embroidered! Great customer service,…read moreexceptional prices, and speedy work. Rick and his team do a phenomenal job, and I highly recommend them to anyone out there needing embroidery work

Had birthday shirts made for a girlfriend with her picture on them with a Barbie theme! Great work!!read more

This place does great work. They have a friendly staff that works with me when I am looking for…read morespecific ideas or needs. The only thing I don't like is the hours. They open too late. I wish they would open at 9 again, at least for drop offs or have a drop off slot for current customers. That's why I gave then 4 stars.

If I could give more than 5 stars, I would. Absolutely amazing, FAST, cost-effective , and high…read morequality service. I needed a last minute Father's Day gift sweatshirt embroidered and they had it completed within 24 hours. The embroidery is PERFECT. The price is insanely affordable. The customer service was very kind, clear and fast communication, and effective. I will be going to them for ALL my future projects.

Dawn and Robert are amazing! I searched around the whole OKC Metro area for someone to embroider my…read morescrubs. D&R graphics responded to me in a fair amount of time and gave me a proof of different fonts within a day. They have several options. They were both kind enough to find what works best with me and my schedule to get my scrubs picked up, which was so generous. The turnaround time was very quick, and I am so thankful I got in touch with them. If you're looking for any embroidery needs, I highly recommend them!

I bought what they claimed was a demo machine a few years ago. It was "brand new" despite being…read moreused for demonstration at a quilting show. It was a rainy Monday evening about 30 minutes before they closed, and as one woman was showing me the machine, another woman was closing the store and giving me dirty looks as she was covering up the machines. In hindsight I should have gotten up and left, but she had me convinced that this machine was great, and when I went to pay for it and use the discount that applied, they applied it after taxes. Now nowhere in history have I ever seen a discount applied after taxes, but the rude fat woman who gave me dirty looks insisted this is how it worked and they had a legal right to do that. It was really too late to cancel the sale after I noticed it. When I went to the class to learn how to use the machine, I noticed lint in the bobbin casing letting me know in fact it had never been cleaned or reconditioned for sale and was not "like new." The class turned out to be nothing more then a sales pitch for accessories, also overpriced. These machines are overrated, overpriced, and basically they don't really like male clients, at least the fat rude woman didn't at this dealer. They don't follow common retail standards. I moved away for a while, came back and was informed that the warranty was void because I didn't have it cleaned in the years that I had left when it was in storage. There is a slipped stitch on the zigzag function occasionally, even in the beginning, and I wanted it fixed. They wouldn't let me come into their store without a face muzzle in 2021, which is discrimination and illegal. I told them to screw off and that I would never purchase anything from them ever again. I didn't see the fat rude woman, I think her name was Uddie. Maybe she died, good riddance. Wish I had never walked into that place. If you're going to buy a Bernina, go to another dealer, especially if you're a man. They don't like men in their space. So much for "equality."

I love this shop. I do not own a Bernina machine, and while I love the machine I own, I hate the…read morelocal dealer for my machine, so I come in to Bernina from time to time to restock on stabilizers and thread and see what patterns they have available. Despite the fact that I am not spending a TON of money on a fancy new machine I am treated as well when I spend $50 as I believe I would be spending $50,000 with them. Everyone is friendly, professional and answers any silly questions I have. If you want fantastic customer service this is the best sewing machine dealer in the OKC area to get that.

By far the best customer service and hands on attention when it comes to all your personal business…read moreneeds. The Delta team stays in contact with all their customers and pays close attention to detail. The amount of choices their company has to offer will impress you. Simply seamless!

From the owner: Delta Promotions Team is a total service provider for printing, promotional products, apparel and…read morehead wear, screen printing, embroidery, signs, flags, banners, website development, lead generation, graphic design and much more.

I really like the Joann stores and they offer a nice selection of things that hobby lobby and…read moreMichael's don't. However both of my online experiences have been horrible. The first time I ordered online I ordered. 7 items then day after day they slowly whittled that down saying they don't actually have the items. I ended up with 1 of the 7 items. So we thought this time we would try to do a curbside pickup order. To make a long story short it took several calls and a total of 3 trips to finally get the yarn we had ordered. Customer service was nice but they all wanted to pass it onto a manager and than the manager couldn't seem to be bothered with either answering much less resolving the issue. It was truly disappointing.

I told the girl cutting material that I wanted the whole thing. She said she won't do it. How many…read moreyards did I want I said the whole bolt. She was adding more to it as she was counting it. I was dropping on the flour and she had a bad attitude wouldn't roll it up evenly on the cardboard. It was to be over $200. Purchase. After she made such a mess of it cause she didn't want to do it. I told her to keep it. Then I went to the 2nd store. She also show a bad attitude. I won't shop at either store ever again.