Was pleased with a neat, clean job of Starlink installation. Kurt was easy to communicate with and…read morehelpful in providing information before purchase for an installation that was not just out of the box. Following the installation he saw to it that everything was connected and operating properly. I would feel very comfortable in having him do any work I needed in the future.

Answered phone and I explained my project to have house wired for ethernet during the remodel. He…read morewanted to charge me for an estimate for his time to come look at the project. No thank you. My review is based solely on that phone expereince only! I have two other companies schduled to come out for free estimates. That is the cost of doing business, A customer gets (3) bids and you do your best to sell your services and your experience to said customer.

Paul and Travis are excellent. They do excellent work at a great price. I wont use anyone else but…read morePaul. They handled a very complicated situation with ease and took care of any issues as they arose.

Couldn't be happier with the service. Paul and Travis were on time, professional, organized, and…read morethey explained each step of what they were doing. Legitimately happy to recommend them to anyone.

Paul is the "Phone Wizard". He has supplied 2 of my business's with equipment, installation and…read moresupport! He is prompt to come to your business bringing the solutions and results you are looking for. He offers the best suggestions/solutions when it comes to your customers "contact experience" and how you manage communications with them! A huuuuge recommend!

Paul from Phone Platform was great! Superb customer service and got us up in running fast and…read moresaving us a lot of money. I highly recommend. He was even able to customize some features to make it really work great for our business and make my staff more productive. Thanks Paul!!

We've used TVC for ten years, ever since Madison Executive Suites opened for business, and they…read moreinstalled our system and continue to integrate new tenants that move in. We highly recommend them. Ken is our technician and we are in terrific hands.

Great service and outstanding recommendations. We needed to establish 4 virtual offices (4 people…read moreworking from home). TVC recommended a fantastic phone system and provider. The four locations communicate as though they are in the same office. TVC did the programming and training for the phones, got us up and running. One year later, it still works like a charm. Very professional and reasonable. I've used this company for over 20 years with similar good results.

The company was able to get my installation rescheduled and on time for my move in, however, it…read moretook a lot of work to get there. I had to call every day to get updates from their customer service line, and every day I needed to "re-explain" the issue all over again as oftentimes the notes put on my case by previous reps would not show up for the new rep I was speaking to; Even the escalation department had trouble finding information about my case. Additionally, the phone customer service reps could not access and were unaware of, the conversations and information I had with the customer service team via Facebook messenger. Furthermore, neither the customer service department nor the escalation department could contact their installation team without going through a "middle-man" department called dispatch. Turns out everything was scheduled and ready to go from the start, according to my builder, who was one of only two groups able to get consistent contact with the installation team. There were various other frustrating oddities I encountered in my communications with Frontier: there was the escalation department rep who promised to followup every day until the issue was resolved but then went silent after day two having been unable to provide me any updates at all regarding my case; there were the numerous attempts made, or so I was told, to contact the installation/engineering team and dispatch team to no avail, or so I think because there was no followup, etc etc. The only team on Frontier seemingly able to contact the installation department was the one I contacted Via Facebook messenger. In summary, the company provides a good service, no internet problems as of yet, however, their inter-departmental communication is non-existent. You as a customer will be left in the dark, it is very much a blind leading the blind operation.

The absolute worst customer service experience that could possibly exist. Virtually impossible to…read morespeak to a real person, everything is AI whether by chat or by phone call. It has only gotten worse since being bought out by Verizon. Hate this company with my entire soul--which is aggravating enough because I do not want to give so much feeling to a corporation, but they make sure to take you to that point. Internet service is mid.

Impossible to get a response from. Long on promises short on delivery. I installed an expensive…read moresystem by them of which they have difficulty in programming, managing and repairing. Very, very poor communication from all participants. I would not use again!!!!

We had Hi Solutions come out to run ethernet in our new home in Menifee, install security cameras,…read moreand wireless access points. They were professional, great communicators, and highly experienced and knowledgeable. This was in February 2024 and 8 months later the system they installed is stable, reliable, and has had zero issues. I'm satisfied with the system and the installation. I highly reccommend Ubiquiti products and Hi Solutions So Call as the installers. They do great work, its a good value, and the products and services are high quality.

I work for a local staffing agency in San Diego, Go-Staff Inc. in the Clairemont/Kearny Mesa (So…read more California) area. Our company has worked with Ztelco for multiple years. I've had the pleasure of interacting with this company for the past 2 years. The Ztelco crew that handles Go-Staff's account...Adam V, Ese S, & Fernando are a great team to have, hands down. The team has always been professional, supportive, diligent in the task at hand and the follow up is always appreciated. It is easy to ask for help; email, a phone call, or even a message in Slack. Ztelco is always available and always willing to help. THANK YOU!

They were OK until recently. Spotty Internet service, daily (morning) disconnections and no…read morechanges until they replace their hardware which will happen in UP TO TWO WEEKS. This is not how you run an ISP. If you are looking at moving to them ask these questions: 1) Are my radios scheduled to be upgraded. When? 2) What is my restoration SLA? Is there $$$ behind it? 3) What is the packet loss in my area from my radio POP to your first hop? If there is an update/they get better, I will post an update. Until then, be VERY careful.

Went in to get a new phone and had previously went to a T Mobile authorized seller store NEVER go…read moreto one of those it's a scam waiting to happen. Thank goodness to Kendal at the murietta location, she was upfront, friendly and fast! 10/10 customer service. Thanks again Kendal!

Swung by T-Mobile for communication needs, thinking it'd be a quick in & out mission.... but…read moresurprise! The place was poppin' at 7:30pm like it was hosting a Wednesday night rave for phone plans. Four employees were tag-teaming a small crowd like customer service ninjas. Mary Ann greeted us w the grace of a maitre d', politely asking us to have a seat while we waited. Thankfully, the wait was shorter than the line at Starbucks during Pumpkin Spice season. Once we got helped, it was all smooth sailing.... quick, friendly, efficient!! We were in, out, and questioning why every errand couldn't go this smoothly. Side note: The parking lot? It's what you normally would call a hot mess!! Think musical chairs but w SUVs and mild road rage. Good luck out there folks!!