First time at this resort. I booked about a year ago. Although the employees were polite and gracious, I am not sure if we will be back. We arrived about 5:30 and were told room Wasn't ready. I didn't ask for a special needs room yet that is what we were given,about 90 minutes after arrival, in an older building. They called the unit quite a few times inviting us to sales presentation. I have obviously wasn't very clear the first time when I said no we weren't interested there are trails, horseback riding and bikes for rent, as well as minigolf and BBQ equipment at various places on the grounds. We've been to a few worldmark condos and thiis one just doesn't seem to be up to standard. read more

Went here for staycation for my husbands birthday. We checked in and were sent to grab a Welcome package. After brief introduction to amenities we were all of a sudden signing up for Time share presentation. It was misleading. We did not expect such Welcome. The gentleman put bunch of VIP stamps on our parking pass(since it was my husband's birthday) i found it cheesy. Finaly we got to our Studio. We had Murphy bed(i did not know it was standard for our room type). We pull it out and it would not stay down(strike 1) One of us had to stay on it to keep it down. I called front desk. They send maintenance. Our issue was fixed by putting 2 heavy plates down on the legs. Bed was finally down! We asked where we could get some wood for our inroom fireplace. The maintenance guy said those dont work(strike 2). In the morning we wanted to make coffee and only found decaf(strike 3). No big deal. We walked to front desk and grabbed some. I gotta say! If you are trying to advertise your Fabulous properties right at the check in at least make sure the room a guest is about to walk in is flawless. After all we enjoyed our stay. Our studio had full kitchen with everything you would need. The grounds are nice. Heated pool,sauna and multiple hot tubs are big PLUS. We would come back. read more

We were only going to stay here one night but ended up extending our stay to 3 nights. This place has it all and was a complete contrast to what we're used to in California. The skating rink, bar, and restaurant were all a treat. I definitely recommend this to anyone looking to get away and drop the car for a few days. read more

Wow. This place has really gone down hill Been coming here for 10+ years. It's gone from a top resort to a good hotel to an ok hotel to an ok motel to a stay if you can't find anything else Skiied at Bachelor for a week. Called ahead to tell Wyndam look we're on vacation please don't hard sell us for your timeshare crap. Sure, sure, no problem. We get there, more than ready for a nice vacation, but of course they start the timeshare sell as soon as we get there. Disconnected the phone. Our room was so dusty, probably hasn't been dusted in 5+ years. Bedroom had 6 light fixtures, only 2 of them worked. Other lights covered in dust. WiFi again sucked. Hey, buy some new routers ! Move into the new Millennium. No internet, dirty room, and a nice big bill at the end Skip this place. You're better off looking for an AirBnB or other option. Sad. Totally mismanaged. read more

This place is pretty cool. It's way better than sun river. They have plenty-O- parking. We had 6 trucks with trailers on and no one gave us a hard time about it. The condo we stayed in was smaller than we thought it would be. But was nice. My favorite part about the place was the deck. Each night we were there they had some awesome lightning storms to watch while eating dinner. All in all I would go back and stay there again. read more

We were in Bend for a short weekend for a friend's wedding and stayed two nights at Seventh Mountain. We had to attend the rehearsal at 4 p.m. (check-in time) and I had requested earlier in the week to have an early check in if possible. I called at 3:30 when we arrived in Bend and the hotel said we couldn't check in early and that they would call us when our room was ready--which was about 4:15. I know it is not required that any hotel accommodate an early arrival, but our room wasn't even ready until after their stated check in time. Staff was nice upon our arrival. They did ask us about wanting to attend a free breakfast and receive a $75 VISA card, aka - time share presentation. These happen all over, but I wasn't about to waste 2 hours on it. The room was the biggest problem. Our rooms walls were so paper thin it sounded like the couple staying next to us were INSIDE our room. There was a locked door connecting the rooms and the door frame wasn't fully sealed from the neighboring room so we could even see when their lights were on and this probably added to the ability to hear EVERYTHING they said during our stay. They were up bright and early each day before 7 a.m. with the TV on, no sleeping in allowed. The room had nice vaulted ceilings and a deck (which lacked furniture to even allow you to enjoy it). The room was dark and had an older feeling, yet it was clean upon arrival.There were two bars of soap in the bathroom with no shampoo or body wash. I had left mine at home thinking a small hotel size would be all I needed for the short trip. If the noise and lack of privacy from even a simple one on one conversation had been less of an issue I might have given them a higher rating. Yes, the grounds are amazing and the scenery is beautiful, but its Bend, everywhere is beautiful, and I wouldn't give the resort credit for that. I wouldn't stay here again and would tell others to stay closer into town. Thank goodness I booked when they offered a 30% off deal that I caught for a last minute booking. I would have been more annoyed if I had paid full price for this stay. Maybe now I understand why there was a 30% off deal in the first place. read more

While the grounds are nice, and the location is beautiful I was disappointed with the accomodations. I booked a hotel room, as opposed to one of the condo units, and paid a rate similar to other "nice" hotels in the area. I did not, however get hotel amenities. No maid service, no shampoo or conditioner, and only decaf coffee was left for us. The room is in need of updating, the bathtub in need of replacement. The mattress? One of the worst I have slept in, and that includes my time in the military. My advice? Spend your vacation dollars elsewhere. read more

This trip was arranged via fiance's mother, so we do not own a timeshare but I have in the past. We were in a one bedroom unit, building 5, not owners, stayed Sun-Wed morning. Pros: The area is beautiful so there is not a bad view to be had. We were in Bldg 5 on the second floor and the little balcony had a couple of chairs to sit out and enjoy the view. Pools were nice and clean. The room was clean but not pristine. The coffee pot needed a good cleaning but worked. Folks at the front desk were very kind and friendly even with the sales pitch aspect. Cons: AC is sorta what we had. The weather had been unusually hot at home (Portland,OR area) and I assume in Bend also. The AC units sorta cooled the apartment down. The one in the living area smelled a bit like fish and the one in the bedroom would blow cool for awhile but then we woke up at 3am and it was almost 80 in the room. The pictures show a full refrigerator but we only had a small dorm type fridge that did not work particularly well. We had to crank it to as cold as it would go to keep our breakfast stuff and lunch meat safe to eat. WIFI is free, which is good because if I paid for it I would be pissed. It is slow and we were told at the desk we might get dropped off as there is only one modem per building. Not sure why that would cause issues other than not having the modem in a good location or bandwidth to support that many users. This next one is a pro and con. The kitchen had a lot of little useful items like spices, salt and pepper, coffee and filters, sponge for washing dishes etc. The bathroom, however, was lacking. A couple small bars of soap but no other toiletries at all. Not a huge complaint for me as I am a bit picky with soap and shampoo but just odd. Usually, it is all or nothing with consumables in resort rooms. The lack of any kind of noise reduction or sound proofing was a bit annoying, maybe more for our neighbors as my fiance snores fairly loudly. We could clearly hear comings and goings of neighbors in the building, we could hear the tv downstairs and floors are a bit creaky. I personally have owned a timeshare with my former husband and traveled for years trading it and using the one we bought into, bearing that in mind I am at a loss with the ball drop here. This is not a 'resort' per say, I would say it is more a hotel with some nice amenities. It is not up to par with the resorts I have traded for and stayed at in the US and Ireland. Reading the reviews and looking at the discrepancies in pictures between management and users I would have to say that if you own here it is probably wonderful. If you are just staying via a trade or just booking then beware it is not all it is hyped. It is a shame really, it has the potential to be a wonderful resort. read more

I can't wait to come back! This is a beautiful resort with so many things to do. Friendly staff and the rooms are spacious and clean. However, the bathrooms are pretty small. The grounds are beautiful and have a great walking path down to the water. We didn't take advantage of all the activities offered (rafting, mini golf, etc) but we look forward to coming back when we have more time. read more

Spent four nights at the Seventh Mountain Resort during our December ski trip to Mount Bachelor. It was a comfortable and we got a third night free which made it affordable. Best of all the Resort is doggie friendly. Our little girls loved running in the snow right infront of our studio apartment. The apartment was comfortable. The kitchenette was well stocked. Suggestion - the studio is in need of remodel and upgrading! It is stuck back in the 80's. read more

Ok, first let me admit that I have never stayed here. Looking at the reviews, perhaps I should. This review is based on their horseback riding excursions. Some of the most quality horses I have ever seen at a day trip rental. The guides are kind and know what they are doing. Plus our dude was handsome. Anywho, The day trip takes you along the river, in winter its especially pretty. Thanks for bringing the Schnapps uncle Paul! read more

Location...nice. People nice. Room ok. Restaurant ok. What turned me off is that they put us on the third floor of one of several buildings with no elevator. Better have good knees and strong arms to haul your stuff up there. The restaurant only served expensive dishes, We asked about breakfast and were directed to a cafe that had no seats. I think this place is really set up as a resort condo. They have a pool, and horse stables, They rent bikes and offer kayak trips. But if you are just looking for a night to stay on the way to your destination.....not so good. And it's 6 miles from town if you want to go out for a meal. read more

We come back here every year for many reasons: proximity to kayaking spots, friendly staff and service, scenic views and hiking trails, casual dining in the on-site pub, perfect patios for a glass of wine at sunset. This year we've been located in the old building #17 (unrenovated) and the walls are very thin, furnishings tired. The updated portions of the resort are very nice. read more

STAY AWAY FROM THIS PLACE! They are bad news! Very unethical treatment of customers! Once they get your money, they then overbook the resort, cancel your reservation and refuse to refund your money! See the online documentary of how they treated Holly Parsons! It is both sad and very unethical! BAD NEWS! Their story appeared on national TV! They should be stopped! read more

At the last minute we reserved a room and stayed here. I was a little co concerned about a few bad reviews but I must say this is probably the nicest place we have stayed. Staff was so nice and friendly and the room was amazing. Granite countertops, nice kitchen and stocked to be able to use! King bed was comfortable and room was quiet. I would love to go back and spend more time. read more

Went to Seventh Mountain Resort for a 3 day getaway and it was great. We will plan to come back in the summer.

My family stayed at the resort for a wedding. The event planner was awesome and the food and service for the wedding was fantastic. The room we staying it was not so great! We stayed 5 nights and then went to a motel in Bend. The biggest issue was the bed was a pull down from the wall and not very comfortable. I would suggest asking about the bed before booking the room. We were in a studio condo. The other family members were in bigger condos. We enjoyed white water rafting, kayaking and the use of the pool. We didn't eat at the restaurant while we were there. read more

Love staying at Seventh Mountain! We come every year and are never disappointed. Love that you have mini golf, ladder ball, and corn hole available for guests. There is an ice staking rink in the winter that is well maintained and fire pits throughout the resort. We will be coming again! read more

We liked staying here but the toilets are way too tiny! They didn't give us fresh towels everyday! We called the front desk on the second to last day and they didn't bring enough! The bathrooms were way too small! read more

No restaurant or bar open. This should have been disclosed when I requested the room due to the idea of staying here instead of Sunriver due to no driving necessary. Not the case. The room was small with no refrigerator, microwave or even an ice bucket. So no food on site and no way to bring back your own. This required miles a driving for each meal. Closest location is another resort 2.4 miles away. Asked for an upgrade on the room or a refund and was refused. If they re-open the restaurant, I might consider staying in a private condo, but you still have to put up with the timeshare sales pitch when picking up keys and parking pass. Very difficult to be in a bad mood in beautiful Central Oregon, but these guys pulled it off. Disappointed... Only positive note, is the pool area is very nice but many other better options to stay around Bend. read more

My Husband and I read the reviews and decided to give the resort Inn of the Seventh Mountain a try. It was such a great place. We had a view of the mountains and the river from our outside deck, with furry and feathery critters hovering from time to time. Hiking along the river was spectacular in Autumn. We used the half off coupon for dinner at their Restaurant which turned out to be top notch. We love the Bend Oregon area especially in late September. read more

When we first started coming to Seventh Mountain, a few years sgo, they gave us breakfast coupons and cleaned the room each day and restocked towels and coffee packets. Then there were no more breakfast coupons. This year they don't have linen service and if you want clean towels you have to pack your dirty towels to the front desk and they will exchange them for you. They don't do any housekeeping, don't empty trash. When we first arrived this year they put us in a unit that smelled so badly of fireplace smoke we requested to move. That took 1.5 hours and multiple phone calls. Their customer service has fallen off. read more

I wrote a yelp. Was really upset with our first visit mostly because of the customer service and leadership at the front desk. Got a chance to talk with the "real" manager, new to this place but has been with WorldMark elsewhere. Andrew Sorino knows customer service. He heard of our experience and cared enough to take a negative and turn it into a positive. Because of him is why I can rate this with 4stars versus 1. Good Luck Andrew, you have a lot to train at the front desk. read more

A lot of construction, but wasn't disruptive. Pools were somewhat dirty but still fun to swim in. Parking was awesome and the staff was super friendly! Rooms were super big and pretty nice. read more

Another crappy experience at WorldMark. Dirty lobby, rooms outdated, worthless staff. This is NOT what Seventh Mountain used to be. The worst was the "bar fly", "used car salesmen" sales people pushing the timeshare non-stop. Relentless hard sell. Pathetic individuals. read more

Place was dirty and the people were not friendly or helpful. Do not stay here.. go downtown to bend where you can go out and get anything you need. The drive to mount bachelor from bend is worth the drive rather then stay at this dump!!! read more

WARNING!! Read the one and two star reviews on Yelp, Trip Advisor, Expedia and Travelocity before you book a reservation at Seventh Mountain Resort because those could easily be your experience as well. We mentioned these poor ratings to our reservationist, Holly Mercer, and she assured us that she was putting us in a "great room" and not to worry. The truth is that Seventh Mountain Resort is a low budget "B" type facility parading as a luxury resort with it's setting. According to Travel Weekly, Seventh Mountain Resort was built in 1970 and Wyndam is flogging this dying facility for all it's worth. This puts the very personable and professional Wyndam staff in the difficult position of having to move inventory they know is defective and dealing with the complaints that follow. Based on the positive reviews there are obviously better rooms on this property than ours. The sound proofing in our room was so poor I heard our neighbor complaining to his wife that their heating unit was "a piece of crap" and I could agree with him, and he could hear me, without having to raise my voice. As one couple stated in their January 16, 2015 Trip Advisor review "you can just unplug them for a quiet night's sleep". So you choose, cold room or good night's sleep. That is if no one is moving or talking in the next room or above you. The two queen size beds make the compact room feel like a dorm and could easily be the inspiration for more Bed Squeek Riddim music. The floor squeaked, the bath room door hit the jamb and would not close and the room left our clothes smelling like cigarette smoke. So what if the WiFi is so slow, we're on vacation, right? In my book it's unethical to misrepresent the product you are selling, to make promises you have no ability to keep for the sole purpose of moving inventory. I could continue to elaborate about our experience, but I think you get the picture. Unless you are getting an unbelievable Groupon deal why roll your precious vacation dice at Seventh Mountain Resort? There are much better lodging options, where your experience matters, a few miles away in Bend. Caveat emptor! read more

Had stayed here several years prior. Ownership change was for the worse. Room was cheaply furnished with mismatched furniture. Sheets were sandpaper-like. Walls are paper thin offered no privacy. No basic toiletries in room and no mention of them not offered by property. Hard sale pitch attempts for timeshare yet property is sub par. Save your money. Go elsewhere. Plenty of higher quality facilities in the region. read more

the room was fine. clean, everything worked. the bedroom was waay too warm but that was easily remedied. the pools and hot tubs are nice. the staff was helpful and brought us extra pool towels when we asked. the mini golf is awful, but for younger kids, it's a fun distraction. and it's free. the internet is not usable. this is the second time we've stayed here and we will not be staying here again. when we travel, using the internet is crucial in planning and researching and it's somewhat crippling to not have it be available. another absolutely awful thing is that every time you talk to an employee (especially at the front desk) you get a hard sales pitch for their time share program. they even called us multiple times in the evening. this place sucks because of those two things and we will not be coming back. read more

Horrible Customer Service, Horrible Rooms, Terribly Managed. Save your money. You would be better off camping in a tent along the Deschutes. This place will not be open for much longer as it is quite the joke. Even as you walked around the grounds you notice all of the guests there complaining about one thing or the other. Not good. read more

This review is very difficult for me to write for so many reasons. Originally known as the Inn at the Seventh Mountain Resort, this was the first Resort my Wife (then girlfriend at the time) vacationed to together. It was where my Wife and I got married. It was a very special place that we vowed we would come back to every year to celebrate our anniversary. But, unfortunately we had to stop our tradition at year number 7. Ever since WorldMark took over this Resort my experience has been nothing but horrendous. Originally this was a great place to vacation with family. Lots of great activities for kids during the Summer with multiple swimming pools, hot tubs, horse riding, miniature golf, play grounds, etc. It also had a great bar with a big screen tv for an adult escape at night. The last two years we visited, the swimming pools and hot tubs were closed, and this year they closed the bar. That alone is disappointing, but thats not even the main reason I'm giving a 1-star review. When Worldmark took over, the Inn lost its local connection, and in came big business lack of customer appreciation. When we got married at the Inn they told us they would love to have us come back anytime, and they would honor the room rate we received on our wedding night for a large 1 bedroom condo of $99/night. We loved that they would extend such a great offer. Easy to do on their end when we spend $20k to get married there. No less, it was a nice touch. I mentioned this to the Worldmark staff when they took over the Inn, and immediately rejected honoring any prior agreements. Which I understand to some extent. BUT, when they wanted to charge me $299/night for a room AND the pools and hot tubs were closed. ARE YOU KIDDING ME? The bar is closed? NO WAY! Then, the straw that broke the camels back... the construction. Going until past dinner time, and starting first thing in the morning. I had enough. My Wife and I were so upset during our last stay, we gave them our complaints and said there was nothing they could do except credit our account if we wanted to leave. Thats what we did. We left the place we got married on our anniversary. I felt so bad for my Wife to have to go through such a negative experience on our anniversary, for a place we used to love so much. Finally, to add insult to injury... the management staff didn't help the situation. With a promise to "make this bad experience up to us if we decide to give them anothing chance", a decided I would give them one last chance this year. WITH 0 FOLLOW UP IN OVER A MONTH, we said finally that we were done. We will never attempt to stay at the Inn ever again. Bend has many great resorts, hotels, and with the rise of great houses to rent via VRBO and AirBNB, I would suggest you look elsewhere. read more

Are you kidding me??! It was a busy sunny winter day and we sat for 2hrs watching our girls skate - How could this resort even consider not serving bloody marys or baileys and coffee on chilly snowy days - the have a captive audience and a town that just opened an actual ice skating rink closer to town. This Inn needs an innovative restaurant/bar manager who can be motivating and bring a FUN, family friend offering: Maybe a hot cocoa bar with ONE cocoa with purchase of rental(?) My kids, and I am sure many others, would stay longer if the wait for HOT drinks wasn't so gnarly and I guarantee we the parents, would stay if there were easy grab snacks ready to go ie bagels, BLT's, maybe even invite LOCAL business to provide donuts or pastries - as a manager in the restaurant/hospitality industry, I see SO MUCH potential, for what this resort could provide, with very little investment to implement and execute! Both tourists visiting AND the locals who could actually carry you through the slow times of the years, would create memories and a desire to come back and visit our area! I'd love the opportunity to consult with this brand and resort to help them create and build a niche while providing a fresh way to enjoy the Inn! read more

Will never stay here again. Rooms were. It ready on time. Book multiple rooms for a family reunion only for them to be relocated miles away from each other and the rooms on site were nothing like the pictures. After the negative first impression the staff still pushed their sales pitch. Bad form, can't wait for you guys to be bought out and brought up to par. read more

Great resort at a great price. Can't beat the proximity to Mt. Bachelor, very friendly staff, and spacious rooms. Quite a few activities at the resort, horseback riding, tennis, multiple pools (fresh and salt water). They do try to sell you on attending a timeshare pitch - but other than that, the stay was wonderful! read more

Utterly miserable. Ever since Wyndham took over this place, it's become a soulless, charmless, cold place. I've stayed at 4 Wyndham resorts and every time it's the same experience. Aggressive, rude, and joyless sales-staff. Abrupt and pushy, lacking any semblance of hospitality. And now they've destroyed a place that I've been coming to for 36 years. I have so many fond memories at the Seventh Mountain Resort--I've seen many owners come and go--but it's always managed to keep its charm. It was always fairly affordable, always pleasant to visit. But Wyndham World Mark has completely spoiled this place. And I know a dozen families that feel the same way...It's unrecognizable. They've removed the restaurants. The pools are disgusting and leaves a nasty film on your skin. And this particular stay-we arrived to our room on the first day to find that we were forbidden to go on our deck because they had just stained it. There was no mention of this when we checked in; nor was there any mention of it when we booked our room. We would have chosen to stay at a hotel half this price had we known that there wasn't a deck to enjoy. The front desk person was less than polite when we asked to be switched to a room with an available porch. Even though we were willing to downsize at the same cost. Needless to say we ended up with a room with a porch that was off limits. I have never spoken with anyone who has anything positive to say about the company that now oversees the Seventh Mountain. It's a real shame, but I will never stay at this resort again. Breaks my heart. read more

We stayed in a two bedroom condo which we rented through VRBO. Seventh Mountain is now a WorldMark timeshare resort. When we checked in they did try to get us to sign up for a two hour pitch but we declined. Our biggest complaint, and the reason we will not stay here again, is that their hot tubs were not hot. There were 3 outdoor hot tubs total, yet for 3 nights in a row they were only about 98F, which to me is lukewarm at best. Everyone was complaining about them, and the sauna wasn't hot enough either. I complained three days in a row to the front desk, but it never got better and their excuses were pretty lame ("too hard to keep them hot when it's so cold outside"...really? it's winter!). There's nothing I love more than a hot soak after a day of skiing, so this was a total disappointment for my family. read more

I stayed at Worldmark Bend in June of this summer; I purchased the $99 today Worldmark package and was told by the sales girl that I could stay on property multiple times before I purchased it... part of the package was that I would attend a timeshare preview. I purchased the package and after calling several times was told that I would not be able to stay on the property. I called and left messages with the general manager, the sales manager, I even spoke with the girl who sold me the package... I kept getting the runaround and promised that someone who knew the answer would call me back... that never occurred. The staff at Worldmark Bend stated they were sure I could stay on property when there was inventory-probably this fall. Again, I called Worldmark and they told me that was never an option in purchasing the package and I was misled by the sales people at Worldmark Bend... this begs the question as to how trustworthy the sales people at Worldmark Bend are going to be after a timeshare presentation? If they can't be honest and truthful over a $99 package how can they be trusted to sell you a $20,000 timeshare package. read more

As an owner, we will NEVER stay here again. Checked into a room that was already occupied. Upgraded to a room that was built for midgets, phone doesn't work, found a hair tie in the bedroom. The restaurant onsite was the worst. Waited hour and 20 minutes for a French dip a salad. Server didn't even apologize, just looked at me as if I was an inconvenience to her. Overall a very disappointing stay and will most likely check out early. If your reading this, seriously consider not coming here. NOT worth it!!!!!! read more

I was very impressed with the resort activities, grounds and convention center, however the room was a shit hole! I've stayed in cleaner motel 6's! The building's are circa 1970-ish and supposedly remodeled since, however I don't consider putting a flat screen on the wall and some tile on the floors remodeled. From the moment we arrived we were disgusted, there were probably 200 live fly's and mosquitos in the room with dead ones all over the bed, in the evening when they all congregated to the windows to escape I was able to use a towel to kill most of them, however the shear numbers of bugs in the room was disgusting, we even found a Millipede on the floor under the chair. ICK! Because of the age of the buildings and poor construction you can hear every step the person above us took and the outside doors slam so hard when they shut it shakes the inside of your room. The carpet was dirty with stains, the couch was falling apart with part of the arm ripping off, the icky vinyl chair in the living room had scuff marks all over it, the chair in the bedroom was a 90's pink cloth thing with cum stains on it. The patio area had cigarette butts all over and was dirty with a pop can and dirt all over as well as invasive Bull Thistle growing wildly about. The TV controller was being held together with duct tape. We were there for 4 days and 3 nights and only got our room cleaned once and that consisted of getting new towels and making the bed part way. The only decent part of the room was the bed was VERY comfortable! read more

Welcome to Motel Hell...from the ticking and tapping in the walls to the families of elephants with kids and dogs tromping across your ceiling who apparently live here year round (which they don't bother to tell you when you check in), you might as well just rent a low-income apartment in town, it would probably be quieter and more relaxing...there are even stupid battery powered candles in the fireplace...this place sucks. read more