We are still owners and love vacationing. We've got reservations booked at the Las Vegas, Indio and Solvang. We haven't had any trouble going on vacation, as for booking the more in demand resorts, we book those a year in advance. read more

I have been a worldmark owner since 1999 when my husband and I purchased it. Ownership was simple back then and has gotten increasingly mor frustrating recently. I became a widow in January of 2021 when he passed to covid. I maintained ownership after his passing. Last year in march 2024 I took my son and grandaughter to a soccer tournament in San Diego and went to their so called informational only seminars. Well lets just say about 5 hours later under high pressure from every employee I was talked into upgrading. I have been trying to communicate with worldmark over the last six months because the new level of ownership is too much for me. I spoke with so many people and did my best to try to resolve the situation. Well end result is my account has been sent to collections and after speaking with the guy at the collections agency he told me if it was him he would let it go and take care of his family. Consequences of this is I am a mortgage and car payment behind an in danger of losing my home after losing my spouse just to be a worldmark member. I have decided to let it run the 90 days in collection and go to charge off. I'll let it ride my credit for 7 years and be done with them. Never ever become a worldmark member. They do not care about their customers. They only care about making profit anyway they can. read more

The focus of this club is all about making money. The only thing they work hard at is trying to sell you credits constantly. We've had a membership for maybe around 10 years now and we get bombarded with sales calls all the time. We can't even go on a restful WorldMark vacation without someone trying to pressure us into attending the "update" meetings which are actually just high pressure sales events. Who wants to attend that sort of thing while you're on a family vacation? My wife and I have now been locked out of our online WorldMark account for over a year! Support is terrible and their IT group is so insulated that I'm starting to wonder if they even exist. You'll never actually be able to talk directly with anyone that can actually produce tangible results for you. They don't even have an I.T. support line you can call. You basically have to call the reservation line, navigate the online operator and menu, and then an internal employee has to transfer you to them. Even if you're patient enough to endure all that, you rarely talk to anyone who can actually help you with your account. Now we just get automated emails that constantly tell us our support case is still open and that the I.T. group is "working hard" to solve the problem. It's a complete and total joke! I do think the resorts and on-site staff people are nice for the most part, but it's just not worth the trouble and hassle once something goes wrong. At this point, we basically pay our quarterly membership dues but have no visibility on our account or credit balance. It's an absolute nightmare of an experience! Our WorldMark membership has become more like a bad sinus headache than a vacation club! If you happen to like expensive high pressure migraines that no medication can help you with, WorldMark is the club for you!!! read more

Here is my latest email to Worldmark after many months of calls and emails with customer service. Judge for yourself. "I am still unable to make reservations on the website. Using edge, I can at least see accurate info about my account balances, but can't book. On chrome I still have the same screen shot as I've sent three times, per your requests. A couple ladies (in the "exit" department and in the finance department) helped me update things in the account profile, but the underlying problem is still the same. Is anyone really working on this?" read more

It's time for my annual update to the review on Worldmark - May 2024. I regret to inform you dear readers, this is still a scam. This scam is so bad that I have kind of made it a mission to update this review annually and spread the gospel of the crappiness of this product and organization. Once again, if you have relatives who might bequeath their timeshare to you, run. And know that you have 30 days after your relative passes to disavow any interest and reject the inheritance. Booking your "vacation" might as well be a full time job. You have to plan 13 months in advance unless you want to end up vacationing in Phoenix during the summer months where the road signs literally start melting it's so hot. Unless you want that fate you need to start getting up with the roosters and get on their newly painted but still 1990s era trash heap of a website and join the rat race of other scam victims trying to get value out of the WorldMark product. May 2024 brings no good news of any improvements to this product and a further reinforcement of the just the shadiness of this whole industry. Till next year readers! read more

The people complaining about worldmark based on bad experiences with the owners renting the properties to them should go away. Worldmark is not the problem, it is bad owners renting properties to you thru their ownership which takes properties away from the owners that want to use them. If you rented from a third party site, and are having issues with the owner, take it up with them. Now... As a 18+ year owner of worldmark. The management has spiraled out of control and have ruined the concept of the company founders and the experience of ownership. The ever increasing maintenance costs (14% in 2 years) along with "we made a mistake in our budget" here's a special bill for more, is the most ridiculous thing in a while. The resorts were closed for a year because of Covid, no owners were allowed to use them. Did it stop our maintenance dues.... No. Did it reduce the amount of the dues giving there was no use, reduced cost for utilities, limited or no staff?? No it did not. Worldmark is busy taking peoples money for the promise of memories and life long vacation at a fraction of the cost. But once you sign the dotted line they steal more of your money at every chance. Yes the properties are nice. And yes I have made lots of great memories. But in the past few years and what most owners see as our future with the way the company is ran. I wish they would give me my original purchase price back and let me walk away. Resale the points at the now 2.2x increase of what I paid. Worldmark comes out ahead and I can keep my money every month that they take. And then when they want more they send a special bill to take more. And then if it's still not enough they raise the cost and take more. And when that's not enough they make new rules and programs but then lie to you at sales meetings (called owner updates) where they try and force you to buy additional points. Which cost a lot of money now.... And then cost you even more in the future. If you can accept a company treating you as poorly as the government. Then buy into worldmark. You will give them a lot of your money and see very little except for that 1 time a year you need them. Average week of vacation in a 2 bedroom is currently about 14,000 point. That will run you close to $45k to buy and they will charge you $1500 per year to own. (Current rates) $90k invested as a minimum for the next 30 years. For you to go on a 1 week vacation per year. $90k. I can use the internet and do a week almost anywhere for way less, way less headache, and not have to struggle to find inventory where I want to go. We won't even go into the issues with availability of units because of the poor deals the worldmark management made with developers and investors. There is so much bad things about being an owner. But the memories are pleasant while with family and actually in the vacation. So I guess that's worth 1 star. read more

Hello world - I have been a Worldmark member since 1996. It used to be great in the 'olden days' before Wyndham took over. They recently changed their website for "Owner Enhancements" and I am beyond SUPER frustrated. As of late, one can't even reach a member services person over the phone at any reasonable time. [Less than 1.5 hours to be exact...] Read on for my woeful tale.... At the beginning of 2022, we got the friendly email reminder that a large # of our points were expiring (the ones we hadn't been able to use because of COVID) so we contacted - or shall I say attempted to contact - Owner Services to find out what options we had. The first couple of times I called were at 1 or 2 pm in the afternoon where I waited on hold for 1.5 hours with no one answering. [Wow... I think I am still hearing the hold messaging in my sleep!] From that point, I decided to email Owner Services. The automated response to my initial email said I'd have to wait 12 days. OK... I'll do it. After 19 days without any response, I sent another email and called two more times (you guessed it, I waited on hold for over an hour without reaching anyone.) This time the autoresponder email said 19 days. We tried to book something and got crazy errors every time. no matter what form of payment we tried.. (see attached graphic) So I sent another email with the error. .......... UPDATE: Have spoken to several employees directly about expiring points - and NEW WEBSITE errors. Was not the best experience from the new Wyndham takeover. Turns out the long hold times (in upwards of 1 hour 45 minutes) have been happening since December, so will resolve to not be 'special' in my situation. By the way, my error below turned out to be resolved after the Customer Service person deleted my CC info and reentered it from her end. On to more positive reviews... ~Angie Sampson Owner since 1996 - [Have never been so frustrated as an owner since Wyndham took over and di all these CRAZY changes!!] BUYER be wary! read more

WorldMark the Club - Resorts Near Me - Redmond, Washington

Avoid WorldMark like... well, like COVID. Ever since Wyndham took over, it's been a complete sh*tshow. They don't care about owners, even those of us who have owned for 20+ years. And they apparently don't care about keeping ppl safe during a GLOBAL PANDEMIC. Owner points were not extended during COVID and cleaning is abysmal. Do not buy into this horrible timeshare. read more

Members should be able to get on the website to check on our membership & status. Can not access. And new fees are being added & we have to check the website but site won't let you long in. read more

I bought when it was Trendwest, then WorldMark and now WorldMark by Wyndham. I have lost sooooo many privileges as the maintenance fees go up, as do the board salaries. I had a buyback clause in my Trendwest contract which was removed when WorldMark bought it. I used to be able to let family use units, yet now they charge you and you have to be there too. Good luck getting a reservation. You're better off renting thru Air B&B because not much is ever available. You now have to pay to park at some resorts and have area taxes!! WorldMark is a rip off and you can have my 26,000 points for free!! Also if you own WorldMark do not try to get rid of it thru agencies that deal with timeshares. I paid two different companies and they are just as full of shit as WorldMark!! The company has made the worse decisions for owner in the last 5 years. STAY AWAY FROM WORLDMARK!! read more

taking the time to read comments, I quickly realized I'm not alone. All the stories are a little different but in the end over 82% of us feel like we were pushed or tricked into being financially exploited. Sitting on hold I heard several times how owners satisfaction was their top priority. three times now when I bring up my complaint, And they tell me they can't help me, I've asked for them to explain what they advertise. all three times they go back to their policies and tell me why they can't help me with my complaint. All three times I asked for a contact number to the person above them, they told me there wasn't anyone higher than them that would talk to me. 1st time I let it go, took the survey and was asked if I was willing to talk to somebody about it. I said yes, and was told somebody would be getting in contact. they sent an email. I responded to three times but they never responded back. My next phone call I pushed after I was told no one could help. This time I was told someone would call or email by the end of the day. I week later I still hadn't heard from anyone so I called back. This time I pushed clear into an argument. She told me someone would get back to me, I asked her when and was told "IDK" I pushed harder and was told 5-7 business days, I asked if they didn't who should i call or email, she said she had no idea. I continued to push and I ended up with a full name of who she was sending it to.. by this time the lady I was talking to was very frustrated very argumentative, and very much wanted to get off the phone. , I apologize to her, told her I knew she was just doing her job and telling me what she was told to, then asked why she was to wait until a client got that angry and insistent before she could give the information. Of course, she told me that wasn't the case. In my opinion, it was absolutely the case. The only people this company is putting first is themselves. They are forcing us to verbally abuse their employees just to try to get the answers we deserve. After all, this, I would've approached it very different. I would have pushed my way to the top asking What their definition of putting their owners first was when a yup review of 194 owners gave a 1.6 star with 82% of us giving a 1 star and the vast majority complaint was feeling financially exploited. read more

OWNERS BEWARE OF HIDDEN CHARGES WHEN BOOKING I have been an owner for 24 years. Generally, I love this timeshare for availability and quality. We are retired, so we are very flexible when booking dates and therefore have little challenge with availability. We do have a challenge with changes WM has made recently when booking a resort. You are automatically charged for a "credit protection fee" of $149 each and every time you book a vacation. Generally this "travel protection fee" is an "opt in" fee/service just in case you have to cancel your trip at the last minute. With WM, it is an "opt out" fee/service. You have to notice that you must unblock the checkbox to remove this fee. If you do not, you are charged for a non-refundable fee of $149. NON-REFUNDABLE FEE THAT YOU MUST OPT OUT OF. This should be illegal, but WM tells me it is not. I have never EVER cancelled a booking within 30 days of checkin. Not is 24 years. If they charge me $149 for each booking, imagine how much they make on this fee. Imagine how may 65+ owners this may affect who don't realize this is an "opt out" click of the button required for a NON-REFUNDABLE charge. I think this is shameful. SHAMEFUL. Even the airlines and hotels make you click an "opt in" box and don't let you navigate any further on the booking website. No hidden charge by them. But, you can click away, as I did, and have a fee assessed for a service you likely will not need. Again...SHAMEFUL. read more

If you like to book your vacations, 13 months ahead, this is for you. But overall, this kind of timeshare is overpriced. I would not recommend purchasing a timeshare. read more

So I called yesterday and asked to speak to a supervisor and was transferred to Owner Services. I explained everything. How the renovations were supposed to be complete and are not. How the GM told me to have the owner change the contract into my name back in October - we check in on December 23. How I misinterpreted his advice as do this now and that I asked the owner to do this now. And guess what? She said if the owner calls in they will offer a one time exception to the $99 fee. She said she needs to access the owner's account to verify a few things. And to make sure there has never been given a one time exception. I clarified that the exception would be based on my situation and not her and she agreed even if the owner was given a one time exception it would not be based on that but instead my situation. Not bad huh guys see what persistence can do? Have not heard back from owner yet she probably isn't excited about calling but hopefully she will. So i got the owner on a 3 way call and we got connected with Carrie from Owner Relations and she found Rhayla to confirm my information and today Rhayla denied saying she would offer a one time exception to the $99 fee. I asked if we could listen to the recording from yesterday and she wouldn't allow it. So forget policy now we are talking poor character and people plain lying. Yuck! read more

Great ownership and have been able to travel my entire life with this and love that I can leave it to my kids and grandchildren.

I've been an owner for 20 years. This company has nice properties but has failed to manage the owners money. As a result they are placing a special assessment in addition to the annual dues. They also increase dues every year. When the economy was bad they provided pay raises and said it was to maintain "talent." They're properties are nice however annual increases are ridiculous. Save your money and stay at a nice hotel once a year. read more

someone in the check receiving division added a 9 in front of the number I wrote on my check for maintenance dues so that the total amount was 9,000 dollars more than the actual amount. My banked allowed it to be cashed (I'll be leaving a review for them as well). so I had 9 overdraft fees and late payment fees for several bills before I discovered what happened. The bank refunded their fees. I spoke to someone at Worldmark on 8/1 who said it would take 3-5 business days, so at the very latest, I would get the money by 8/8. Then I got an email on 8/4 saying 1-2 days which was also by 8/8. I just got off the phone and they said I should get the money "any day now" and there was "nothing I can do". His name was Manny from Orlando and he told me I needed to call the Vegas office. I asked how I could call them and he said he didn't know. Then he said I had to wait until 8am pacific time because they weren't open. The website says all offices open at 6am. He accused me of making it up! I asked him again how I specifically get ahold of the Vegas office and he said it depended on who was available at the time I called. So basically I had to keep calling until I finally found someone from Vegas.I hung up on him. I emailed the person who emailed me on 8/4. Haven't heard back. If the credits for Worldmark weren't in the toilet right now, I'd sell them all, but they're already paid for and I'd never get back what I put in. If you are a worldmark owner, never send them a check. If you're thinking about becoming an owner, don't. read more

WorldMark the Club - Felony level fraud - Resorts Near Me - Redmond, Washington

We just arrived at the WorldMark Resort at Eagle Crest. What an awful place! The shower has caulking that is coming off the walls and crumbling, the kitchen counters are a brown formica from the 1970's, the AC on it's lowest setting gets the unit down to 73 degrees (mind you it is very loud), the room is dark, small, and dreary, and the patio is so narrow that you barely get around the table to the other site to sit down. The inside of the unit is small and painted in dark colors along with the building itself that makes the room extremely dark. It is as if the resort partially changed some things like the bedding and the couches and forgot about the rest of the place. The lights are straight up from 1970...huh? Considering that you pay $23K for a membership and $100+ a month dues that all of the resorts would be up to date. Overall....do not stay here and use your points for this resort as you will regret it. Drive two hours further to Running Ranch where the rooms are new, spacious, and light. I am so sorry we waisted our points staying here! If I could give this resort zero stars I would. read more

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Run...... Do not walk, RUN for doing business with Worldmark. Customer service is a nightmare they take your money and you will need to book a year out even to get a reservation at any location worth your time. read more

-High cost for credits -High monthly maintenance fees -Lack of availability -Stay on hold when you call until the battery of your phone dies. -The live chat that isn't live and takes forever to even get going. -Lousy website -Stay away! read more

I been a club member for 15 years, at my last stay at Estes Park Colorado had a really bad experience with the room so I call to put a complain, the room was really noisy because it was located on top of the resort laundry, the unit was a trailer home and really really small for being a 3 bedroom. It took 3 month to get a hold of their complaining department, when finally got to speak to someone they were very rude and they said they cannot do anything. I'm Very disappointed with worldmark, I been a member for a log time and this is the first time I complain. read more

DO NOT PURCHASE A TIMESHARE!! I was trying to make reservations for my daughter to stay and now Worldmark is charging $99 for a "Guess certificate" for her to stay! She is using our timeshare, our points!!! WHY?!! People are better off staying at a regular hotel or an rental vacation home. Try VACASA no membership purchase required. read more

Been member since 1999, over 21 years, perhaps we were their first catch. My late husband was a penniless sweet tongue Caucasian while I was new to the US. He was excited about this program and we were told it was a non-profit project. Yes, right, all owners gain no profit but not those board of directors. The salesman sold it like investment into real estate. I was signing all the paperwork like purchasing my house in California with 15% interest rate at that time. Not sure how much my shares would worth today? I know my house in California went up at least 2.7 times. But this ownership stuff? Doubted ! My children & I had only one year using those credits and we did enjoy the time. Then I gave once to my step children. Once I went with church friends. Credits expired a few times without notice. The maintenance fees were alright to start with, then it went up like gas prices. As I later flew international for a major airlines and stayed in 5 star hotels for the past 20 years, I noted my platinum hotel membership had better service than what we received from WorldMark by Wyndham after they merged or bought up by Wyndham. Perhaps the founder, that contractor had run away with big profit. For the current owners, I think we need to united together to look into what this crooked business board of directors have done to us? Hope I was wrong. We need those retired businessmen who are not greedy to run the board of directors with their knowledge and experience. Young owners can afford to purchase credits with no time to use while the retirees have time to enjoy but less capable to pay for the increasing high maintenance fees. i just retired. I don't plan on selling what I worked so hard to pay off for a fraction of money back. I just noticed there are over 250K members. Just ask those CEO & board of directors stop stealing from owners and have some conscience. read more

The business model is one of the worst I've ever seen from a consumer's perspective. I've been an owner since 2003. WorldMark has continued to make changes that leave my credits worth less every year. What cost me $8,000 in 2003 is now worth about $1,000 on the resale market. If my credits were, in fact, tied to the value of the resorts owned by WorldMark this would be impossible. They have also made it virtually impossible to get out from under the burden of ownership. Even if I wanted to give my credits back directly to WorldMark, the process would take six months. During that time I would continue to have to make the quarterly dues payments of $192. There is no possible way this should take this long. It is simply a scam by WorldMark to beat me out of additional money since I have no where else to go. The sales people are liars and thieves. They will say anything to close the deal, knowing you will be trapped into an ownership you can get rid of. If you are invited to this sales pitch, RUN!!! don't walk AWAY from it. read more

My family has been WorldMark owners for over 4 decades. We just attended a meeting where we were informed that is we don't upgrade our membership - $$$$$ - our window for high demand resorts will remain at 12 months - BUT we will be competing at those who pay the additional $$$$ will have a 24 month window. A full year leas time over my Family. read more

I have been a Worldmark Owner for 20 years now. Unfortunately they suckered my poor Mom into it and I had to take over since she could not afford it nor had any idea on how to navigate the reservation system at that time. There are pros and cons if one can use use it effectively. I have to say these last few years the Customer Service has gone down hill (inexperience reps, long waits, owner resolution reps do not care). Inexperienced Customer Service Reps make mistakes, Worldmark admits to these newbies making mistakes. They have stated 'inexperienced' and 'newer' representatives but they do not 'own up' to their mistakes and allows members to suffer. This is bad business. I would not recommend to anyone until their Customer Service improves. read more

I've been a member since 1991 and am extremely disappointed on how they currently don't respond to my inquiries regarding my dues and fees. I wasn't happy with the way they sold me additional units in 2014, but even worse is now. I generally pay my bill annually; however; I had to call to get the annual amount I should pay, which I sent. The following month I received a bill. I wrote to them to request a breakdown of where they applied my large annual payment, Their response was I owe a monthly amount and told me how much to pay for my annual maintenance. The next month, I received another bill charging me a monthly rate for 2 months plus a late fee for the previous month. I am currently writing to them again, requesting the breakdown of my large annual payment I already made. I am disappointed that they never even addressed my concern over the possibility they applied the amount already paid incorrectly, I will update my post if I get a response I think I may join others and take a loss and sell. I don't want to give this headache to my children upon my death. read more

Dad became a member back in the Trendwest days in 2001. I inherited it from in 2015. The first few years, I loved it...especially with how much we travel. About a year before COVID, it all changed. Their level of customer care has all gone downhill. I understand bills need to be paid, but we shouldn't have paid full dues during the COVID shutdowns. Plus, the dues used to be maintainable. Now they're outrageously high and continue to raise every year. It's to a point to where it no longer makes financial sense to keep it. It's almost impossible to get a hold of customer service now. You're on hold for 2+ hours easily. Their sales tactics have gotten more predatory. Never go to a sales meeting, even if they bait you with goodies. It's also hard to get a room, even with the waiting list. I will be selling my timeshare, even at a loss. I just want to get rid of it. I want nothing to do with Worldmark. And I wouldn't dare pass this to my daughter. read more

I want to make this as honest a review as I possibly can. I've been an owner since 1999 when I inherited my timeshare from my mother. I tried so much to make things work, but I could never get a place I wanted to stay, even trying to book a year out. When I complained to Worldmark, they' said it was because I did not have enough points. They somehow convinced me to buy more points for $14,000. Well, guess what? I still could not book a place I wanted, even a year out. When I did stay at a place, I was always told I should attend an owners meeting so I could more effectively use my membership. They promised it would NOT be a sales meeting. Guess what. It was a hard sell every single time! I eventually told them I refuse to attend any more meetings. On top of all the investment I paid for our membership, we had to pay maintenance fees. Those fees have gone up enormously since 1999...even though I now rarely used my timeshares. I asked many times how I could get out of my ownership. One offer they gave me was to simply give up my membership. Real nice. They also said I could transfer to a friend to family member...all for a reasonable $250 transfer fee. Why would I stick anyone with this albatross??? I asked to speak to someone higher in the organization...but they basically refused, stating that I would simply get the same answer. Even after 23 years, no allowances were made for us because it was not in the best interest of Worldmark. They really don't care about all the loyal owners. Please DO NOT ever buy from these people. It is one of the worse rip offs I've ever deal with. read more

Don't do it. You'll be sorry. They never have availability unless you can plan 18 months ahead, the cost truly doesn't pencil out, and they have terrible customer service and technology for booking. read more

Worst travel share company EVER. Why have you not addressed an owner issue that was provided to the management of the Palm Aire, your resolutions desk (whom agreed and promised to get back to us), and messages to your Board (of which all you did was forward our message back to us with no response). Buyers BEWARE these folks are dishonest and do not live by a solid set of core values. read more

STAY AWAY !!! Liars it's a scheme of the century please stay away we've been members for 18 years and our credit card got expired - We missed three payments, and they put us on collection without any notice. Without any notice!!! read more

The resorts are nice, but you can get the EXACT same resorts on priceline for cheaper than the monthly dues. So you spend tens of thousands of dollars (yes you read that correctly it's usually $16,000+ for low end credit purchase) for the privilege to pay more in monthly dues than the room would cost outright renting it on priceline. This is frustrating. It is almost impossible to ever get rid of as well. No one wants to buy credits from other people. They aren't worth anything at all due to the maintenance fees attached. Some people have said Bonus Time is where it's at, nope bonus time even at BEST is basically the same price. But you are paying over a hundred dollars a month in maintenance dues for the privilege to save 3 dollars. Save yourself the heartache, book on priceline. read more

WorldMark the Club - Best Bonus Time offer for 2 nights Friday and Saturday - Resorts Near Me - Redmond, Washington

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Worst business ever! Don't waste your money. I have tried multiple times to make payments to them online, while it is listed as an option, it never works, so I signed up for text reminders for payments, I never get them. So I get a bill in the mail and before I know it I am behind a payment. I call to pay it today and they have sent the damn thing to collections! When I complain about their website, which I have done multiple times, they just say they are sorry. When I say I did not get text reminders for my payments as requested they say they are sorry. Then the liars proceed to tell me they have called me multiple times about my payment, for the LOVE OF GOD they have NOT ever called me! I have set up appointments twice now for them to call me so I can sell this damn timeshare back to them, both times they called me WAY after the scheduled time, so I was not available. If I could give them negative stars it would be negative 100! Don't do any business with these monsters! You can't even book many vacations because they are so oversold and overbooked. THIS IS A NIGHTMARE! read more

I have no idea who is giving Worldmark more than one star. My guess is they incentivize their employees to give positive reviews. That is the only logical explanation. Worldmark at one point used to be good, but they oversold so many ownerships that it is nearly (if not completely) impossible to get a reservation ANYWHERE. And the fees?! the fees that they manage to tack on here and there are absolutely ridiculous. The customer service and communication are also a joke. Here's an idea: take the money you would otherwise spend on a worldmark memebership, drive to your nearest casino, and put it all on black. At least you have a better chance of seeing any sort of return on your investment. read more

I have a 1992 membership with Worldmark. If you use the locations with bonus time bookings, they are fantastic. The resort staffs are generally highly motivated, caring, and overworked. (In fact, I would vote yes right away for setting aside a condo at each larger location as a staff crash pad for some of the shifts staff endure.) Unit quality varies from excellent to spartan from place to place. The overall experience of finding, booking and staying at Worldmark properties has suffered greatly from the influence of Wyndham in recent years. The website is a disaster, and crashes frequently. Bad things can happen during Wyndham "system updates", such as checking in to a resort but not knowing which units are occupied. I got lucky and found an empty condo vat midnight last time, but had the maintenance guy walk in when I was taking a shower. Plus, many of the resorts have aggressive Wyndham salespeople constantly asking about "Owner Updates"--aka buy more credits or add-ons (which most people really don't need). Timeshare operations change over time everywhere, and Worldmark has had the longest "honeymoon" of any major resort network. But I would be cautious about buying in until Wyndham is thrown out of daily operations. read more

Do not sign up with this timeshare company!!! I have unfortunately been paying this company for 20 years. There is never space available in their properties, yet they just keep on selling to people. Fees go up every year. I have always paid them though I never use it. My automatic payment on my dues did not go through cause I got a new credit card number. They sent me to collections before I even knew there was a problem. I had to pay late fees and fee to collection company. I fucking hate them. Time to get rid of this waste of money scam company. read more

The biggest rip off in the entire world. Do not buy it and don't get pressured into these snakes lies who will make you feel like garbage for not purchasing. They are sales men / women whos job is exactly that to sell!! We go in being told we wont pressure you and at the end of the day choice is up to yours.... so when you say "no thank you this is not for us " they will bring up someone else to give you 100 bullshit reasons to buy. Save your troubles and time. Wasted three hours in the morning eating a stupid muffin and granola bar. 1 star experience at the wordmark Anaheim show. read more

We have been happy owners for over 20 years and am so unhappy with their new changes with their "so called" customer resolution department. They act like they don't care, don't listen, not empathetic to your needs and create more frustration than they are worth. The resolution department comes across as errogant, authoritive and rude and they are in drastic need of customer centric training. If you have a problem, save yourself the frustration and don't call them. read more

I have been a member of WorldMark since the mid-90's. Very happy until recent years when Wyndham purchased them. They have so oversold memberships and sold space to units to non-members that I have a very hard time getting space I want - even 13 months in advance. I am a Diamond member and still have trouble. I LOVED WorldMark before Wyndham but now the Board is stacked with their people and policies are not in the best interest of members. I'm stuck with high maintenance fees because I am Diamond and can't get space I want! Jan G. read more