Excellent staff and Drs. Being able to have a crown put in place in one appt was amazing- saving…read moretime but still delivering excellent results. I travel to Alabama from Florida for all my dental needs because of their service. If you have had a bad experience with other Dentists I would highly recommend setting up a visit with them.

Great staff and very caring dentist. I've been impressed with how well they know my family when we…read morecome in. Super nice to feel Important when they have so many patients. Definitely recommend this office

This is my 3rd time coming to this dentist. The staff is…read morenice and helpful. The place is very clean and relaxing. They accept most insurance. I will return for a cleaning, but probably look for another dentist for fillings and such because they take longer than I would like for an appointment. The dentist is very personable and remembers almost everything about his patients. I guess what I do not like is that he does seem to push dental work that is not necessary.

This was my first visit there and I would recommend this location to anyone. They were friendly and…read morewelcoming. Great experience! I will definitely be going back they were professional and I felt like I had always been a patient.

Website says emergencies and walk-ins welcome however does not mention you must have that emergency…read morebetween certain hours and only if the emergency patient quota for the day has not been met. Make sure you call ahead before you go because the front desk is not nice about it nor cares what your emergency is. The front desk also does not allow you to speak to a hygienist about how to manage your emergency until an appointment is available the next day. Do not rely on them for emergency dental care.

Dr.Weiss is the greatest, however there is a Dentist that is there now Dr. Weaver but Overcharges…read moreand with Weiss no longer there very much the office is so different.I reported to my insurance company and they are investigating. He is such an asshole.

I am terrified of dentists, but this dentist and office are kind, friendly and caring. My office…read moreexperience was exceptional and outstanding. The ladies at the counter put me at ease. The dentist, dental hygienist, x-ray tech was wonderful and treated me with care, kindness and warmth. The music was a huge extr plus too..

Oh my goodness!! I am 75 years old and NEVER have I been to a better dental facility than…read moreMillington Plagenhoef Dentistry. We moved from Missouri to Alabama, so my daughter highly recommended her dentist at Millington Plagenhoef Dentistry, and I was blown away at the excellence I experienced there. From the warm and welcoming waiting room (with comfortable furniture, toys for kids, free snacks and drinks, and the friendliest receptionist I have ever seen!) to the hygienist who did a superb job on my teeth and taught me tips I never heard before ( waving to Rhonda!), to the amazing Dr. Alex who kept me informed step-by-step as to what he was doing, to the sweet gal who checked me out (waving to Collin!), I was truly impressed and have never enjoyed a dental visit more! Thank you to my daughter Amy for recommending them and THANK YOU to Millington Plagenhoef Dentistry for such superb care.

I had a CEREC crown placed by Plagenhoef in 2022, and unfortunately, it popped off within months…read morewhile eating banana bread. I had been super careful not to eat on that side since it was uncomfortable to do so, and the day I didn't think about it a simple bread popped it off. I got it put in again by Millington in 2023 and made sure to continue not to eat on that side and barely flossing on that side for the fear of it popping off again, not even making it to a year of it being replaced I accidentally flossed the crown and it popped off AGAIN! When I originally got the crown, I was told it would last at least 5 years, Dr. Millington reassured me the second time it should last at least 5 years, but when I called the office about it falling off this second time, the staff suddenly claimed that CEREC crowns only last 2 years--which is not true. It popped off on a Thursday night and when I called Friday morning they wouldn't see me until the following week Tuesday, and after complaining they moved it to Monday. Frustrated, I went to a new dentist for a second opinion, and who saw me that same day and they found that there was no cement left inside the crown at all, meaning it likely was never properly bonded in the first place. The new dentist had to roughen the surface of the crown and use stronger cement to ensure a proper fit--something that should have been done correctly the first time. I trusted this office to provide a long-lasting, quality restoration, but instead, I've had to deal with unnecessary stress, repeat visits with needle numbing each time, and unexpected costs. If you're considering this dentist for a CEREC crown, I strongly recommend getting a second opinion or asking about their bonding techniques because I'm convinced at this point the cement might be from TEMU for it to last 2 years as the staff told me. It seems like they were doing this purposely to see me yearly and get money from a crown on a yearly basis. I personally will not be returning ever again.

If you're looking for a Top Tier Dentist that specializes in professional dentistry and cosmetic…read moretreatments then Dr. Buchanan and his team are going to for sure satisfy you and your wallet. Greystone Smile Design deserves all the accolades anyone can give! Dr. Buchanan is all about saving the teeth you have and at the same time improving your smile. His team of professionals are well equipped to provide excellent care ensuring your visit is smooth and painless as possible.. I HIGHLY RECOMMEND Greystone Smile Design! A happy client!

We literally gasped aloud when reading the reviews written because it was EXACTLY what happened to…read moreus. SHORT & SIMPLE we liked that actual dentist as he was always super kind & gentle. We had some problems with filling (pain-uneven-reoccurring sensitivity), but other work was pretty good-- however, WE REFUSED to go back after realizing after repeated and we mean REPEATED occurrences the front desk staff was OVERCHARGING our insurance as well as slipping in miscellaneous charges to our billing. We indirectly ADDRESSED IT numerous times. WE WORK IN HEALTHCARE PEOPLE!!!! We CAUGHT THIS EARLY ON and gave multiple instances outside of our initial realization to avoid repeating this without DIRECTLY accusing them of INSURANCE FRAUD! It was INSURANCE FRAUD! The doctor himself may or may not be COMPLETELY AWARE of CERTAIN front desk staff's actions-- but we can assure you in our personal experience this was NOT a mistake but a pattern of deliberate actions.

I am a glutton for punishment I guess because I gave them another chance and took my kid back…read more Despite calling repeatedly over my bill, whenever I called the had only filed on their primary insurance and never their secondary. I set up monthly payments on THEIR site despite that. The company the monthly payments are done through showed me they paid them, and they are still harassing me over the bill that's been paid. They didn't apply it to my account. Just stay away. The billing issues with this place are a constant nightmare. I'm so close to filing a BBB complaint. It's been constant issues with billing.

The office staff and Dr. Johnson were very nice and professional. My daughter had a dental…read moreemergency, and they were nice enough to squeeze her in and fix the problem, and the doctor even called the next day to check on her. I definitely recommend this office.

If you think going to the dentist can't be enjoyable, you should give this place a try. It's like a…read morespa experience. Gentle music, calm atmosphere, massage chairs, a blanket if you want - all the things. Everyone is so kind and helpful, and the staff and doctors are so attentive. I've had regular cleanings as well as fillings and, most recently, a crown (same day!) at this location. I have zero complaints about any of these interactions. They develop a care plan with you before treatment, so there are no surprises when you're done. My 5-year old daughter also is seen here and she has developed an early enjoyment of going to the dentist, which I know is uncommon. They are so patient and gentle with her and she has no qualms about going for her cleanings. All-in-all, I would recommend this group to anyone seeking dental care.

On March 31, 2026 My experience was very unprofessional to say the least. I went in concerning a…read moretooth ache. Once being taken back and getting X-rays, the dentist came in telling me that my gums were inflamed due to me having braces ( I didn't have my wires on, only brackets at that time). After enduring unbearable pain, and making several phone calls expressing my concerns, requesting for appointments or some type of antibiotics for treatment which may have resulted in some relief of the pain, I was told that a deep cleaning SHOULD help with the pain. Finally on April 12,2026, weeks of discomfort and denial of assistance, I contacted an emergency dental clinic, was seen immediately and the diagnosis was I needed a root canal and antibiotics. The infection could have entered my bloodstream, possibly resulting in death. I DO NOT RECOMMEND THIS LOCATION FOR ANY SERVICE!!!